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    DICK'S Sporting Goods

    2.1 (90 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

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    Chula Vista location
    M A.

    I never thought of shopping for soccer or baseball items at Dick's Sporting Goods store but since my niece had reminded me that one was nearby our home (Chula Vista), I decided to give Dick's a try. Mission Valley was the other location I had in mind but wasn't feeling an 18 mile drive that day. It was a couple weekend mornings ago when my niece stopped by to look for soft ball equipment. With staff's helpful assistance, she was able to get all the age appropriate items for my 7 year old granddaughter. I then picked up the saved items later that day and made my purchase. Since I was on limited time, I made a quick stop at the baseball section just to get some ideas on prices. Prior to making it over to the register, I also skimmed through some clothing racks that were right in front of the register area. Nothing interesting popped out. I thought to myself that stuff was no different than shopping at a Nike, Adidas or Under Armor outlet store. Not exactly impressed with the prices but I must say Dick's takes the cake on heavy stock on sporting goods and sportswear. I didn't have to look at every area of the store but it was clear to me, the store was packed with merchandise. One-stop shop. With regards to customer service, I don't recall being greeted when I first entered the store but from my observation, there was a good amount of staff readily available at each register. I was second in line, moving right along, no issues here. On same note, staff members on the floor appeared to be busy while customers were moving throughout store. The male cashier that rang up my purchases was friendly and polite. He also tried to up-sale me on other items related to my purchases, but I declined. Not really sure if I would shop at Dick's sporting goods again due to their merchandise being on the pricey side. However, I definitely know where to go should Big 5, Walmart or Target be out of stock on sporting good items. In conclusion, I would have rather waited until I was able to actually shop around a little bit more before giving a fair rating on my shopping experience. So, for now, despite being it was short and quick, it's safe to say, Dick's sporting goods has everything Almost.

    Womans basketball shoes
    Cynthia G.

    Mario in the shoe department is amazing. Helping everyone on the floor himself and with a smile. He helped us find the right shoes for a good price. Thank you, Mario. we appreciate you.

    Friction notches strings; signs of terrible clamping technique

    Tried out Dick's in hopes they would be alright since reliable stringers are a bit of a drive for me. What a mistake that was. This is easily the worst racquet stringing service in the area, maybe even in all of San Diego. - took 2 days to string 1 racquet (told me no other racquet was in queue) - tried to charge me for strings that I brought - frayed poly strings, warped grommets, pretty sure my racquet frame is slightly warped as well - Strings aren't even grid straight; and used too much string for some mains and crosses They charge you $25 for service + whatever marked up string price they offer (ex. they tried to charge me $19 for one set of lynx tour). DO NOT get your racquets strung here, their stringer Pete is amateur level and will screw your stringing up. You are way better off taking the extra time to drive to a real stringing service.

    they gave us two different colors when we asked for the white ones

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    2 months ago

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    2 days ago

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    1 year ago

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    7 months ago

    Ivan took extra time to be helpful. Thanks to him! Be back soon for more gear. Give him a promo!

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    1 year ago

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    10 months ago

    Excelente servicio y atención del personal, así como instalaciones limpias y con mucho producto.

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    3 years ago

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    6 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Dicks is my go-to place for literally anything to do with being outdoors!! From sports, to camping, to backyard BBQs. They have it

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    3 years ago

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    2 years ago

    Isaiah was a beast today only coming back because of his service !!! Savage mode he went above and beyond I asked a million questions too!

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    3 years ago

    Worst customer service ever. No one around to help. Plus they never have things in stock. Horrible store. Over priced too.

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    6 years ago

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    4 years ago

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    8 years ago

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    9 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    6 years ago

    Either here or golf galaxy I come here for my golfing needs. Great deals great staff always friendly and eager to help out

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    9 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - DICK'S Sporting Goods

    Review Highlights - DICK'S Sporting Goods

    Deme,stephen,Ruben and Pricilla went above and beyond the norm, great customer service!

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    Big 5 Sporting Goods

    Big 5 Sporting Goods

    2.5
    (88 reviews)
    0.2 mi
    $$

    My goddaughter, principal at a high school suddenly called with a request that I run to the Big 5,…read morebuy cleats for a student who had none and was at a soccer game and couldn't play. She asked that I spend 50 as she was going to cover the cost for the student. I got to the Big 5 and asked for help as I had no idea what to buy..after hearing my story about the student, the young manager helped me find a pair close to 50...it was 65$. I called and asked...can it be 65? Yes, she said, so I hurried to pay to hurry to get the cleats to the student so he can play! As I am paying, the young manager comes to the register and says "give her my discount." I paid 53$ OUT THE DOOR for the cleats.. What an act of kindness!! What a generous, wise young manager.. I'm making this my go to store Thank you!!

    Update customer service (customer satisfaction/return policy)!…read more They don't work with you to satisfy their customers, even at corporate higher level management. Although they say there is no time limit for returns, there certainly is (according to corporate mgmt). However, no where in their pamphlet, store, or receipt does it say in writing that you cannot return anything (even new with receipt) once the item is purged from their system (who knows when that is) or it has been several years old. One representative told me that they would not be able to resell old (but unused) items due to parts like shoe glue in my case (Nike shoes). But that goes with anything they sell so that's a poor answer. So buyer beware! Not just this store. All Big 5 locations have the same "lame" misleading return policy under corporate executives. They need to update their policy and customer service big time. And they need to put all the disclaimers etc. on paper especially the receipts. It doesn't help even if you are a loyal customer for several years either.

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    Big 5 Sporting Goods
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    DICK'S Sporting Goods - sportswear - Updated July 2026

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