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DICK'S Sporting Goods

2.1 (88 reviews)
Closed 9:00 am - 9:00 pm
Updated 1 month ago

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Womans basketball shoes
Cynthia G.

Mario in the shoe department is amazing. Helping everyone on the floor himself and with a smile. He helped us find the right shoes for a good price. Thank you, Mario. we appreciate you.

Friction notches strings; signs of terrible clamping technique

Tried out Dick's in hopes they would be alright since reliable stringers are a bit of a drive for me. What a mistake that was. This is easily the worst racquet stringing service in the area, maybe even in all of San Diego. - took 2 days to string 1 racquet (told me no other racquet was in queue) - tried to charge me for strings that I brought - frayed poly strings, warped grommets, pretty sure my racquet frame is slightly warped as well - Strings aren't even grid straight; and used too much string for some mains and crosses They charge you $25 for service + whatever marked up string price they offer (ex. they tried to charge me $19 for one set of lynx tour). DO NOT get your racquets strung here, their stringer Pete is amateur level and will screw your stringing up. You are way better off taking the extra time to drive to a real stringing service.

they gave us two different colors when we asked for the white ones

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7 days ago

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1 year ago

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5 months ago

Ivan took extra time to be helpful. Thanks to him! Be back soon for more gear. Give him a promo!

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11 months ago

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8 months ago

Excelente servicio y atención del personal, así como instalaciones limpias y con mucho producto.

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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4 years ago

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6 years ago

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2 years ago

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3 years ago

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3 years ago

Dicks is my go-to place for literally anything to do with being outdoors!! From sports, to camping, to backyard BBQs. They have it

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2 years ago

Isaiah was a beast today only coming back because of his service !!! Savage mode he went above and beyond I asked a million questions too!

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3 years ago

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3 years ago

Worst customer service ever. No one around to help. Plus they never have things in stock. Horrible store. Over priced too.

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6 years ago

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7 years ago

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4 years ago

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4 years ago

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5 years ago

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7 years ago

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9 years ago

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5 years ago

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8 years ago

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6 years ago

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8 years ago

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6 years ago

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6 years ago

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6 years ago

Either here or golf galaxy I come here for my golfing needs. Great deals great staff always friendly and eager to help out

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9 years ago

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6 years ago

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7 years ago

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5 years ago

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Ask the Community - DICK'S Sporting Goods

Review Highlights - DICK'S Sporting Goods

Deme,stephen,Ruben and Pricilla went above and beyond the norm, great customer service!

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Big 5 Sporting Goods

Big 5 Sporting Goods

(88 reviews)

$$

Update customer service (customer satisfaction/return policy)!…read more They don't work with you to satisfy their customers, even at corporate higher level management. Although they say there is no time limit for returns, there certainly is (according to corporate mgmt). However, no where in their pamphlet, store, or receipt does it say in writing that you cannot return anything (even new with receipt) once the item is purged from their system (who knows when that is) or it has been several years old. One representative told me that they would not be able to resell old (but unused) items due to parts like shoe glue in my case (Nike shoes). But that goes with anything they sell so that's a poor answer. So buyer beware! Not just this store. All Big 5 locations have the same "lame" misleading return policy under corporate executives. They need to update their policy and customer service big time. And they need to put all the disclaimers etc. on paper especially the receipts. It doesn't help even if you are a loyal customer for several years either.

My goddaughter, principal at a high school suddenly called with a request that I run to the Big 5,…read morebuy cleats for a student who had none and was at a soccer game and couldn't play. She asked that I spend 50 as she was going to cover the cost for the student. I got to the Big 5 and asked for help as I had no idea what to buy..after hearing my story about the student, the young manager helped me find a pair close to 50...it was 65$. I called and asked...can it be 65? Yes, she said, so I hurried to pay to hurry to get the cleats to the student so he can play! As I am paying, the young manager comes to the register and says "give her my discount." I paid 53$ OUT THE DOOR for the cleats.. What an act of kindness!! What a generous, wise young manager.. I'm making this my go to store Thank you!!

West Marine - Advert in Western Outdoor News December 1 2000

West Marine

(21 reviews)

$$

Wow, so I guess the previous issues here were accurate. Do not come in here if you looking for…read moreassistance. I have a trip and needed some things and not one person said anything but as I'm searching for literally any sign of actual product (the aisles are bare) I keep getting stared down by the two guys at the counter. Feels like "you don't belong". Guess I have to make it out of the southbay and spend money in Point Loma or other communities. Will not return.

I was kicked of this store for "looking homeless" and was accused of stealing. When I walked in I…read morewas on the phone with my girlfriend and was talking to her about the stuff in the store. The manager followed me around the entire time and stood within 5 feet of me at all times repeatedly asking me questions regarding what I was looking for. I talked about the exact gear that I needed and he immediately referred me to another store without even looking to see if I he had it. He interrupted my phone call and told me I "looked homeless" and that I needed to get out and I can pay for the things that I had in my hand, a few hooks and weights. At that point I was disgusted with his behavior and no longer wanted to do business there. I asked for a real reason why he was doing that and he repeated that I looked homeless and that he was calling the police. There was nothing I could do or say to convince so I decided to leave. West Marine HAS to do something about this it is unacceptable.

DICK'S Sporting Goods - sportswear - Updated May 2026

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