I want to start by saying that I generally enjoy Dickey's BBQ and have eaten at locations in several different states without any issues. Unfortunately, this was the first location--out of at least 15 I've visited--where the service was disappointing. While placing my order, the employee at the window seemed unfamiliar with the menu. He wasn't rude, but he appeared uninterested and gave the impression that it might have been his first day. I ordered two combo meals with drinks, but I only received one drink. When I pointed it out, I was told I had to purchase the second drink separately and ended up paying nearly $5 for a sweet tea that should have been included with the combo. Additionally, the brisket combo I ordered came with a very small portion of fries--it looked like the leftovers from the bottom of the batch. The sandwich itself tasted as if it had been sitting under a heat lamp for hours. I chose not to raise the issue at the time because I didn't feel confident it would be understood or resolved. I understand this is a fast-food BBQ restaurant, but I still believe every job deserves someone's best effort. This experience was just not up to the standard I've come to expect from this brand. And will probably never go back to this location. read more

Very disappointed in Dickeys. This place was recommended to me and I figured I would try it out. I got a Kabasa sandwich which was pretty good. And I also ordered a cup of chili. This is what I got compared to what is supposed to be in the chili. I know it's not gonna look exactly like the picture online however, what I got looks more like a cup of crap. There is no cheese or onions and the cup is filled halfway. Not to mention, it looks like they scraped it from the bottom of the pot. I can't believe they would actually serve this to a customer. Definitely will not be going back knowing that they would serve this crap to somebody. How disappointing and embarrassing. Photos in comments read more

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Don't buy your Thanksgiving Turkey here and expect it to be ready to go. Last year mine came raw. read more

Dickey's Barbecue Pit - Receipt for the heat and serve Turkey. Manager will not discuss it - Barbeque Near Me - Norman, Oklahoma

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Food good. Management & customer service sucks! Manager at this location is awful! Had us waiting to order while he filled to-go orders. We were only ones in restaurant. No one in drive thru line at all. Two other employees standing there doing nothing that could have taken our order or been filling to-go orders. We finally left. read more

Fries were greasy and overly salty. I was charged a dollar for one extra toast, that I didn't receive. read more

Always great food at this location! Very friendly staff. Hopefully they get the ice cream machine up and running again.

Food was cold portions small brisket was hard and dry clearly sitting around a while. Salad with no dressing. Delivered by postmates they didn't care. read more

Ran across Dickey's on accident. I'm glad I did. The food was amazing. I got a sampling of 3 meats. Ribs, sliced brisket and chicken. All of it was right on the money. Great taste, flavor. The bbq sauces were thick ( hot was just right ). I thought the sides were great! Potato Salad (Mayo) and twice baked mashed potatoes (awesome) The owners came out and actually sat with us watching The NBA Finals. Starting talking to them (husband and wife) such nice people. I can't wait to go back. Great food and owners that you love to support Note: I always take pictures, but I took a bite and never looked back till I was done. It was good! read more

Ordered 3 baked taters loaded with chopped brisket, no chives. it seems that they must have split the toppings amoungst the 3 instead of getting three seperate. I have never gotten such a lack of toppings before. barely any butter, sourcream, cheese, of chopped brisket. this turned into the driest baked tater I have ever had. Had to add butter and cheese when I got them home. Sadly, was out of sour cream and chopped brisket. I usually order twice a week, but I will only give you one more chance. I am very dissappointed in these today. read more

I haven't had Dickey's since I actually lived in Texas. I got a chopped brisket sandwich which tasted great except the meat was cold. The sides of bbq bean and friend okra we're hot and delicious. Other than the cold sandwich, my only other complaint is that the "bug yellow cup" doesn't fit in my cup holder. I guess it's time for a bigger car. Lol read more

Dickey's Barbecue Pit - Big yellow cup doesn't fit in tiny '95 cup holders. - Barbeque Near Me - Norman, Oklahoma

I've been eating here for years and I guess I forget to check in. First, the service is excellent. The staff greet you when you enter. You order at the counter. All the food is excellent. Fried okra and jalapeño beans are my favorite sides. The smokehouse salad had lots of meat and the lettuce is always fresh. They tend to put more dressing on than I like so I get it on the side. Add a bit of spicy BBQ sauce and you are all set. Oh and don't forget your free ice cream! Daily lunch specials too read more

Ordered a couple of chopped brisket sandwiches but after two bites we threw them in the trash as they were not edible. Instead of chopped brisket, the meat was large chunks (half-inch size or bigger) of tough, stringy meat that was about 50% fat. Wasted $30 for the total for two meals. Will never go back to this location and cannot recommend this place. They owe me $30. read more

Was getting emails and text from the corporate office on specials being offered by Dickies. Had pulled pork sandwich for $2.99 as well as brisket sandwich for $4.99. Called location in Norman making sure they had them at the price posted by corporate. They said that they did not as they were a franchise location. Called Dickeys office and was told that 90% of franchisees honor the specials but have a few that don't. Looks like Norman is one of the 10%. read more

I'm new to Norman, but have visited the drive thru here, a handful of times. The food is good, no complaints there, but I am disappointed that the window staff does not wear masks, and when they ask for your payment card, instead of returning it to you with a receipt, it is returned to you on a clipboard with a pen, which you must use to sign the receipt and hand it all back to them. In this day and age of Covid 19, I don't feel comfortable with that and the non-masked window staff. read more

Great barbeque! Also, on Sunday kids eat free, so not only do you get good food, but you Dave money! I ordered the pulled pork plate with Mac and cheese and the baked potato casserole-Very, very tasty! read more

Dickey's Barbecue Pit - Fantastic sweet tea! - Barbeque Near Me - Norman, Oklahoma

Picked up a Doordash order here and customer service was 10/10. They were fast too. I'll have to try the food sometime but I have no doubt it's delicious since it left an amazing aroma in my car as I was driving to the customer. read more

Incredible service, fantastic safety precautions, and the food was positively ambrosia! I have nothing but positive things to say, and to top it off the owner is a stand up gentleman. Truly a fantastic meal, will without a shadow of doubt be returning. read more

Absolutely the best bbq I have had in a while. Very clean, super friendly staff. I wish I could give more than 5 stars.

I just had the best Cheese Sausage plate ever! And my wife had the Texas chopped Briskit was second to none. Dickey's Barbecue will be our go to for Norman Barbecue from now on! Best Ever!! read more

Food is nothing special, customer service is terrible. I ordered through DoorDash and when my driver got there she was told they were out of buns for my 2 sliders I had ordered. When asked if I could just do one regular sized sandwich instead (roughly the same amount of meat, different bun), they refused because of a $2 price difference. Instead they would only refund the money for the sliders and said I could reorder, which did no good because with DoorDash they can not take a new order until the old one is delivered. So my only option was to find something else on the menu the exact same price (even though they had the food I wanted..just different bread) or get the sliders refunded. I got the refund. By the time I finally got my partial food order delivered after this long ordeal, it was no longer warm and they forgot my barbecue sauce. Definitely will not be ordering from them again. read more

I live near this location and although I've never seen evidence of them doing a lot of business, I was curious. I now understand the lack of cars parked near this thing. I paid $14 for three medium sized ribs that although blackened on the outside (not appealing) were at least flavorful and tender, and three small pieces of sauce-covered soot with a bone at the center. The "roll" was cold, dried on top, but drenched in butter product (it was *not* butter) on the bottom. I ordered two servings of cole slaw as my sides for the meal, and this was the kicker. There was NO DRESSING ON EITHER OF THE COLE SLAW PORTIONS I WAS GIVEN with my meal. I don't mean there was too little dressing; I mean there was NONE. I got two cardboard containers of PLAIN CHOPPED CABBAGE. All bbq joints think their product is so fantastic no one will notice the burned rib ends or the occasional turned cole slaw cup they slip into the drive-through if the customer isn't a regular, I get that. But this place goes above and beyond hubris. I predict we'll have a liquor store or maybe a drive-through dry cleaners operating out the current Dickey's in Norman. Probably as soon as next fall, or maybe even the middle of summer. read more

Our visits here are sparse, but when we do visit, we're probably ordering a Baker w/Tanglers (potato loaded with your choice of meat, fried onion strings, cheese, and sauce).Today, it is rainy and unseasonably cool, and a hearty potato will easily provide dinner tonight and another meal or two the remainder of the week. I don't know if I've ever dined in, but their take-out - ordering at the counter or drive-thru - reduces the likelihood of lingering smokehouse on the clothes. read more

Nice people and the food was delicious. In a city with many different BBQ choices this one is worth the choice.

This is easily the best barbecue in all of OK. Not just because of the food, but the service, too. Every single person is friendly, the food feels like home, and the COVID-19 precautions are fantastically done. The owner is the kindest man I've ever encountered and has a lovely family. I love a good family interaction and Dickey's feels like a family for so many reasons. Definitely will be my only BBQ spot forever. read more

Really good barbecue, but even better is their over-the-top friendliness and customer service. If you don't like a side, exchange it for free and they're happy to do it. The place is clean, the dining room is open, and the food is good. I like that a pickle and onion came on my sandwich. It's a better flavor profile than at some of the other bbq places. read more

I'm not a huge BBQ fan, so this isn't so much about the food but the service. I had a big order for 20 people kind of last minute, and the staff was so awesome. They worked hard to get the order on time and were smiling when I walked in the door. I was just so impressed. I may not like BBQ, but their sides and rolls are quite tasty! read more

Being from DFW, I grew up on Dickies hot links and they are quite good. It's a bit pricey, but if you get their daily special than you will get good value. The free ice cream is also a plus. Definitely worth giving a shot. read more

Have to say I avoided stopping for the longest time as Van's isn't too far away. What a mistake! The rib dinner with two sides was bountiful with fall-off-the-bone pork ribs and a novel bun. The portions are appropriately sized and the staff is quick and cheerful. read more

I had the one meat polish sausage plate with Mac and cheese and coleslaw, my husband had the sliced beef plate with beans and Mac and cheese and free ice cream, it was very good. We will be back. read more

I love the drive-through here. I can order online and pay ahead with my credit card so I just swing by quickly and scarf down my pounds of meat...mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm. Really nice drive-thru staff. Customer service is big with me so that's a plus. read more

They have the greatest stuffed baked potatoes in OKC. I have also had great salads there too! The closest location to me me isn't real close, but I don't mind driving to get those stuffed potatoes! read more

Thanks for taking care of me guys. Billy Simms apparently do not like to sell large orders even when they have the food, but you guys rocked and fed my entire family and seemed happy to get the business. BBQ was great and fed an army, read more

It was ok. The prices seemed high for the amount of what I was getting. It seemed every item was nickel and dimed. I also thought the food was average and really not worth it. You have to get all of the food and fixings your self so what are my prices paying for?? I went when they first opened but they may be better now. I was not impressed, so we haven't been back since. Rudy's was a lot better and cheaper plus the staff was more friendly at Rudy's. Go there for good bar b que! read more

The BBQ isn't the most amazing in the world but the service is awesome! They are seriously some of the nicest guys ever in there. And free ice cream. Which is awesome. Definitely recommended read more

Overpriced mediocre food. No wonder I was the only car in the drive thru and the lobby was empty at 12:30 on a Friday afternoon. Still took almost 10 minutes to get my food. Wanted to see my id when I paid with my debit card. Must have been the first time they saw something so fancy or maybe I just look like a thief. Do your belly and your wallet a solid and go to Billy Simms. I wish someone had given me that advice before I spent 15 dollars on this slop read more

Amazing BBQ and sides. Only BBQ place around town with a drive thru, so it's awesome for a work day lunch.

we ate inside. the place was clean and the service was quick and friendly. free ice cream cone potato salad is mashed potato salad cole slaw doesn't seem to have much of a dressing the bbq brisket, pulled pork, and sausage tasted average they have daily combo specials. read more

We had them cater our Christmas party, and they did a wonderful job. The process for getting a quote was quick and easy. They thought of everything - plates, plasticware, serving utensils, as well as great food. They even carried it all out to the car. We will definitely be doing this again. read more

Best ribs I have had anywhere, anytime. Tender and falling off the bone. Tried four different sides and they were all good. Free ice cream is a nice bonus, esp with kids. Very friendly atmosphere. Experience was all positive. read more

So yummy. The ribs were the star. Meat was falling off the bone--so tender and juicy. The smell when you walk in is worth the visit alone. Friendly staff. Great sides. read more