Disappointed with my overall experience in Texas. This is my second visit in just over a month, and once again, the restaurant fell short. After spending $80 on UberEats, I expected them to at least follow the order instructions. I specifically requested half tea/half lemonade since an Arnold Palmer wasn't an option, but I received only sweet tea. I also ordered potato casserole and was instead given mashed potatoes. The ribs were the one highlight--those were actually quite good. Hopefully, their Albuquerque location delivers a better experience. Based on this, I wouldn't recommend ordering from them via UberEats. read more

With the new management, I see so much improvement. Clean atmosphere. Excellent customer service. And best of all, well made food. read more

Dickey's Barbecue Pit - Barbeque Near Me - Kaufman, Texas

Food was not hot. baked potato, not done sausage cold cheese, not melted no consideration by staff.

Stopped in for Westerner to go. Told him I wanted pulled pork and regular sausage. He said "regular" and I said yes. Last time I was there I ordered regular and got cheese. I told him I hate the cheese sausage. Guess what? He put cheese sausage on. I only went there cause it is convenient and predictably mediocre. I won't go back. Feel cheated, got a sandwhich I don't want, will eat peanut butter instead. And I tried to call and it goes to voicemail that is full. I live ten miles away. Not going back. read more

New ownership has done an excellent job. Food is really good and the menu has been updated with new options. We've ate here a few times and it's consistently good. read more

For the past several months, our orders from here have been messed up or missing. First it takes forever to have someone answer the phone to order; then this last order we didn't get a sandwich we ordered; no sauce and everything was cold. I don't know who is managing this location, but this has gotten ridiculous. If you are going to charge us these ridiculous prices, then do better! Will never come back to this location. read more

The Kaufman Dickey's is under new ownership and management. This was hands down the best service, taste, and cleanliness I have seen in this location in years! We will certainly be back. The management came out to talk to us and shared the stories of the ownership transition and their desire to change the community perception. We were very impressed! read more

I thought this place was decent. Chopped beef sandwich was very good on a roasted bun. Sides were tasty, with mustardy potato salad, cole slaw, and creamed spinach. The creamed spinach was cheesy and a little tangy. They had pickle chips and jalapeño slices, but I had to ask for onions. Didn't have the traditional line up of deserts. They had some pecan pie slices in a fridge, but no cobbler. read more

Dickey's Barbecue Pit - Pulled pork plate. - Barbeque Near Me - Kaufman, Texas

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my potato wasn't cooked all the way, my brisket was just fat, I asked for no chives and he still put chives on it.

When you come here and the owner serves you garbage, you know the place is going downhill. He used to be upbeat and take pride in the food. This is not the case anymore. It's just not worth spending $36 for 2 plates and it being trash. I will gladly drive to Forney or Crandall to eat BBQ. Bye Dickey's RIP. read more

Meat and veggies are cooked great say 85% of the time. Regular young employees are friendly and help the best of their knowledge and training I believe... Big need to be trained or schooled on cleanliness and hygiene of the store. I think they have time to CLEAN, clean the stainless steel, wood, glass, pans, floors, bathrooms, especially where the condiments are. if they get ut caught up, it will be easy to keep up, that will increase their business like 25%.. TRUST ME. read more

It's hit or miss here. But the last few times it's gotten better. We ordered to-go since it was getting late. They told us it would take 25 minutes but it only took about 10. We ordered the beef baked potato. It was cooked perfectly- all the way around! We also ordered the jalapeño & cheddar sausage- it's my FAVORITE! But beware, it does have a little kick! BBQ sauce is spicy and delicious! read more

Dickey's Barbecue Pit - Beef bbq Baked potato - Barbeque Near Me - Kaufman, Texas

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Food was okay. The meat counter worried me when they weren't sure if the brisket had been trimmed and the owner had to step in. Hot links were pretty good. Negatives outweighed the positives though, we know the food is pricy, so not being served ice from a cooler would've been nice. And a working drink machine even better. When told the sweet tea was intact unsweet, sugar was pulled from below the counter in an unopened container then poured into the cold tea. Lastly the bathroom was unclean. Lots of dead and alive crickets on the floor. Would have been worried about bringing my child here due to sanitary concerns. read more

If you're a fan of diarrhea and vomit you'll love this place! Think it's good the first time? Just wait til the second time around. This was some of the best barf I've ever tasted! Smoky, smooth, delicious. The kids they have running the place really know how to chop and slice too. They're a perfect bunch of Kaufman's finest young folks. Living proof that smoking a good brisket doesn't actually require experience. And you can rest assured that you're not getting some cheap, chain bbq knock off. One visit here and you'll quickly notice that's it's just as expensive as real bbq places. Eating here was a great reminder that you get what you pay for, and sometimes twice. read more

The stuffed potatoes we had were "okay" but the service was sad. Only one kid of the three kids working was attentive. The other two were sitting/laying at a dining table where the girl looked ill. Later I heard her whining about not working her shift and wanting to go home and sleep. The attentive kid was nice and courteous. I felt bad that he was apologizing for all the issues. I bought an unsweet tea to find no unsweet tea made. There was trash everywhere on the floor in the kitchen, which could be seen from the counter. Flies and knats circling our food and with the tea container open up top, I decided to go with a canned drink to keep knats out of my drink. The sauces were in containers that were dirty and had burnt sauce caked up on the sides. To me, the owner must not be present, or this would look differently. We won't be back. read more

prices too high for the small portion they give, they always out of something so you have to settle for substitution, it's the saddest little dickey's I've ever been too and I frequent the franchise all over the metro plex they make they franchise look bad it really sucks this one is in my home town. and also the guy running it looks middle eastern... they don't eat meat ....what does he know about running a bbq joint ,really? read more

Food is great! Wait staff quick and friendly. BBQ is always on point. Eating area is clean and inviting.

Smells good but ends there. Bread was very tough, meat dry, no ham even though it's on their menu board. Sauces are open and gnats are around. Floor was dirty. Do yourself a favor and avoid. read more

was a great lunch experience. Love the new combos, and the brisket was good as ever. Will be back

We have eaten here multiple times simce their opening and have been pleased However, last night my husband ordered the 2 meat plate ($11-12) and the quantity of meat he was given looked like a kids serving. Will not order that again. (See pic: there were 3 more pieces of sausage that he had already eaten before I snapped pic.) read more

Dickey's Barbecue Pit - Barbeque Near Me - Kaufman, Texas

Normally this place is great. I drive to this one because the one in Mabank is disgusting and out of everything. This time the meat was dry and hard. Paid a lot of money for a baked potato and got very little meat. Dont start letting us down! read more

Brisket was so tough you couldnt cut it with their plastic knife. Ice machine was out so you dipped your own ice out of a bucket. Coke machine was out of many flavors . Need I say more! read more

DO NOT BE DECEIVED! This is NOT a real Dickey's. Everything is different. There is bangers and mash on the menu.....REALLY, where are we?! I had the sausage sandwich just like I've had at many other Dickey's. My husband had the sliced "brisket". All have been basically the same, not so in Kaufman. The potato salad is yuk! The sausage was bland and pale, so was the brisket. Two major problems with this location: 1. There is no hint of a smoking pit, no smell of smoke in the place. How on earth do they cook it? The only wood in the place is what is decoratively stacked on the wall. 2. There is no smoke ring and that was the problem with the sausage and brisket, it didn't get smoked which gives it the color and taste. Definitely won't be back. read more

Just are the beef brisket here and boy was it good ! Staff of 3 that helped me decide what to get . Great food and great staff

By far the best Dickey's in the state of Texas awesome staff and great food best food in Kaufman county

The best best best best food ever. It's such a friendly place to go and the staff is super nice to me all the time. I love it here and can't wait to go back when I am in town. I tried Dicky's at the airport and it was horrible however this place is the best. read more

Food is nasty specially the ribs they had a really bad smell i went (dead animal) back to the place to let them know but it was close already and i live like 10 min away wont recommend this place at all read more

Worst customer service ever!!! Called in an order and picked it up. Got home and the order was wrong they told me to come back (5miles each way) any they would give me the food. I got there and they refused to honor what they told me on the phone. They are always out of something even at 6:30 pm. They are usually out of ribs well tonight they were out of chicken and didn't bother telling the lady in front of me that until she already paid. I can say we will never go to this location again. Doesn't even deserve one star rating!!!! read more

I've always liked the food at every location I've visited. However this location is awful. I've tried it 3 times. The staff is never friendly but today I felt like I was imposing. I was the only customer and purchased $80+ worth of meat by the pound. Although $8 of that was for 8 buns. Who charges $1 per bun? Then with my 4 pounds of meat I get 4 shot glass sized BBQ sauces. Don't go there. They don't deserve your patronage. read more

After reading the previous comments I have to disagree, the food is always amazing! Obviously this is a new establishment so they are still working out some kinks, but they are doing amazing! read more

Dickey's Barbecue Pit - They now have baked potatoes!! - Barbeque Near Me - Kaufman, Texas

We have tried to support this local restaurant for 3 years now. I have to say NO LONGER! Last night was the final straw. We go in and seriously it's always immature young staff. They all disappear to the back room which is behind the barn doors. The doors are usually open and they are in there playing. Last night they were pushing each other in a grocery cart. My beef was so hard I couldn't eat it. The place was filthy. Tea was sour. Sauce bar was filthy with debris, sauce all over and lids off, out of products on the bar, plastic ware, straws etc. soda products were minimal, out of most. This happens every time we are there ...kids/friends/other employees come in to visit and all go behind the food bar and get what they want. No uniform nor gloves and then they go out the door. Who owns this or manages? Corporate and health department need to close this location. Never more than 1 or 2 customers are there and we have gone at lunch and dinner. read more

Brisket sandwiches were very good. Creamed spinach was awesome. Prices still a little high for me but most good bar-b-cue is!

STINGY! My fiancée and I ate here. I placed my order first and asked for a two meat plate. My fiancée ordered a one meat plate. We got our sides and paid for our meal. When the food came out my Fiancée had a pile of chopped brisket that was pretty small, my "TWO" meat plate had less meat on it than her one meat plate, it was laughable. The staff is friendly but as far as getting your money's worth I would not recommend this place. For 13 dollars a plate you might as well save your money and go to Soulman's or any other joint where the portions are actually reasonable. It hey if you're on a diet and portion control is your thing then eat here now!! Lol. read more

This was horrible. They have no fried food, no salad, no baked potato. Everything we asked for they said they didn't have. Including sweet tea. Will not be coming back here ever again. read more

terrible service. always out of product. been there 4-5 times same ugly service . slow , inattentive and basically the worst service on kaufman read more

The staff is courteous and the place is very clean and inviting, but when it comes to the food I gave it one star. The food was dry and even the sweetest sauce I chose could not mask the amount of dry salty rub that was used on both the brisket and the ribs. I went there once and never again. read more

Great atmosphere and friendly staff! Love the new and improved menu! Frito Pie is awesome and the bangers mash is delish!

I have tried this place twice, very unfriendly staff, and mad me sick to my stomach both times, will not be back!!!!!!!!!!!!!!!!!!!!!!

Not sure why the poor reviews, place was clean staff was great and food tastes great. It looks new so maybe the e worked out the kinks because we saw no issues. We'll be back! read more

Dickey's is always my favorite place to get barbecue! Whether with family, friends or coworkers, I always enjoy coming to the location in Kaufman, TX. I find the customer service experience to be excellent! Today we had lunch delivered to our school where I work and as always the experience was amazing!!! Their baked potato with brisket is the best I have ever had!! Everyone at this location is super friendly and they make you feel welcomed. The food is always fresh and delicious! I will definitely continue to visit and recommend this location to anyone who enjoys splendid barbecue and an impressive staff. read more