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    Diana's Hallmark Shop

    4.3 (3 reviews)
    Open 9:00 am - 8:00 pm

    Services - Diana's Hallmark Shop

    Cards and stationery

    Gift shops

    Diana's Hallmark Shop Photos

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    Recommended Reviews - Diana's Hallmark Shop

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    2 years ago

    Always find wonderful things there. I could never work there. My whole pay would be spent there. Love that store.

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    8 years ago

    Helpful 1
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    9 years ago

    Helpful 10
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    Things Remembered - Everyone gets a corkcicle!  Feel like reenacting Oprah's immortal giveaway? How about adding Corkcicle to everyone's stocking??

    Things Remembered

    (3 reviews)

    I've gotten a dozen items engraved here over the past few years, they always do a nice job, are…read morealways overwhelmed. Yeah, sometimes a little gruff, but totally competent and efficient. It's my go-to place for all engravings, even when i bring in items NOT purchased in the store. Average price is about $20 per item, which is more than reasonable. :)

    Things Remembered: a one stop shop for thoughtful, unique, and customized gifts for just about…read moreanyone in your life. For a store that sells such considerate trinkets, you'd assume that customer service would be amicable. At this location, that was unfortunately not the case. I came here on a Saturday, and there was only one employee working which yielded extremely slow service. I placed an order for a set of engraved champagne flutes for my best friend and was told to come back in 45 minutes. 45 minutes later, I come back and end up waiting another 30 minutes. The flutes were done, but the employee just put them aside while ringing up other customers and ignored my presence. The employee working completed tasks leisurely, which is fine but then there should've been another employee working with her. It seemed as if she had little respect for peoples time as she walked around the store rather than helping customers. The pick up times she gave me were inaccurate... understandable since it's a busy day, but it only takes about 20 minutes to engrave so I shouldn't have waited over an hour. When I finally received the flutes, I saw that the text was not engraved the way I had written on the paper. I kindly expressed my dismay to the employee who showed no sympathy for her mistake. Instead, she continued to be dull and short with me. After some consideration, I realized I did not want to settle and gift my best friend something I didn't entirely love (especially not for the price - engraving is pricy!). Although I was on a time crunch, I decided to have the flutes redone. The employee seemed annoyed and was reluctant to work with me to engrave the flutes the way I wanted. After a few minutes of trying to explain to her what I wanted, I wasn't assured that she would engrave the flutes correctly a second time. She was highly unhelpful and unsympathetic so I asked to speak to a manager. I found out that the manager would be in the following morning so I canceled my transaction and made another trip the following AM. I kindly explained the situation to the manager, who showed NO concern. Similar personality to the employee I encountered the previous day. I was appalled that a manager could have such little regard to customer satisfaction. I really needed the flutes so I did end up repurchasing them, but he was also apathetic, impolite, and highly unprofessional.

    Diana's Hallmark Shop - stationery - Updated May 2026

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