How would take this.. "Um, we need to cancel your October and November appointments." "We will give…read moreyou the number to the groomer who left us." --so, either they are discriminating me for some reason, OR the business is doing so great they don't need $$ every 4 weeks from me.. sorry I ever stayed with these people. Don't waste your time they are not a professional establishment. I predict a closed business by December.

I've been taking my toy poodle, Tillie, to Anne's for a few months and I could not be more pleased…read morewith our experience. I'm not sure if anyone has this issue, but we've had such a hard time finding a groomer who can give Tillie the "poodle" cut. She was given to us by someone who didn't want her, and it was entire learning process figuring out how to keep her well groomed. I already have two yorkies and they are a bit lower maintenance than toy poodles. The first two groomers I took her her to basically buzzed her and gave her a very uneven hair cut even though she wasn't matted. Anne's has always made Tillie look so beautiful and I've been so happy with how she smells and her haircut. I think my girl loves going to see the staff as well! They are always so welcoming and friendly. I'm finally taking my yorkies tomorrow and have no doubt they will look fabulous when they walk out!

I have been looking for a groomer for my Standard Poodle, the 4 previous places didn't make the…read morecut. I am so glad that I found The Groom Room, The owner has Standard Poodles and they did a fantastic job on my big 7 mo boy Ozzy. I am very happy with their work, James did an excellent job.

the miss up front tells me my dog is "aggressive" (bites and jumps and scratches) he is a 100lb…read moreGerman shepard who has anxiety when it comes to grooming. Took to the vet same day absolutely no issues they love him. Two places two stories, lady was very judgmental and rude I do not recommend if you have a bigger dog. Big dogs are not aggressive, some just don't understand how big they are. If you can't handle them don't do big dogs. Sorry not sorry. Do not go here.

Chris and Zack are AWESOME and provide impeccable service. We brought our Dachshund mix Nova for…read moreher first grooming here and she came out perfect, smelling great and feeling good. The service sends photos during the process so you can stay updated with your grooming progress, which made it easy for us to plan our time while waiting for her to be ready. I HIGHLY recommend this business for your dog's grooming needs, you won't regret taking your fur baby here!

I have been to several groomers in the Keller and N. Fort Worth area over the past 17 years of…read moreowning Pomeranians and was very pleased with our first visit today. I love being able to book online and received confirmation of my appointments. I was greeted my a gentleman who I assumed was the owner who was super nice and informative. The place looked very clean and tidy. I thought the prices were affordable and loved all the options offered and ease of booking online. This was my two poms (both 1 yr old) 2nd professional groom and they did not seem stressed out when I picked them up and they looked and smelled great! Disclaimer: I'm not picky with wanting a certain look or anything like that...bath, nail and sanitary trim work for me and I was very happy with the experience. Best of all was they texted progress updates AND PHOTOS!

Richard was very kind and gentle with our two cockers. Would highly recommend Zoomin Groomin, and…read morewe just moved here from another state. Our dogs warmed up to Richard, and they came out looking great! Previously, we took them twice to PetCo. The person did not know anything about a Cocker cut. Did not shave ears, tail, groomed the head to look like a standard poodle. With Zoomin Groomin, he knew what he was doing and how to groom. Worth every penny spent! Also, when he had a question, he just called me on the phone so there were no surprises. A+ top quality service!

Below is what they say on their page but when it comes to actually taking care of an anxious dog,…read morethey told me they could not do that although they have groomed my dog multiple times and it's never been an issue Suddenly, she's too old and all this because they did not groom her and did not de-shed her although they charged me for it When I messaged asking them to please come back and re groom and rec cut, and that would pay in full for it. They told me that my dog was difficult, which is absolutely not the truth. She is old and sweet. She does not bark or even cry and she is mobile and can walk to the truck. They have a Groomer that did not do a good job and was actually rude so they ended up canceling services because of the fault on their own!! I would definitely not recommend whatsoever I am highly disappointed and upset by their behavior See below what they claim and I can tell you right now. All of this is lies no truth whatsoever Excellent for Anxious/Senior Pets: Many users reported success with nervous, aggressive, or senior pets that do not do well in a shop environment.Convenience & Professionalism: The mobile, door-to-door service is highly regarded for saving time and reducing pet stress. Groomers are often described as caring and professional.Quality Grooming: Reviews consistently highlight that pets return smelling great and looking good, with specific praise for grooming challenging breeds.

They made my dog look like an abomination. they added $60+ worth of charges too to top it off. I…read moretried to be nice to them about those charges, but they gave me an attitude on top of it. Terrible customer service and terrible job.. won't be going there ever again. terrible experience.

Cameron is absolutely amazing! Johnny Cash hates getting a bath but is always excited to see…read moreCameron and makes me feel at ease dropping him off.

Cooper loves everyone at the Pet House. Everybody loves Copper. They take such good care of him. We…read moremoved to the Tyler area but I bring Cooper over to the Pet House every time I go on a trip. Cooper goes in the door and is so happy to see everyone. If you're trying to decide on a kennel for daycare, overnight or grooming give them a call. You'll be happy and your pet will be happy.

The pet house is an excellent grooming salon for your dogs. I have two Pomeranians and I am very…read moreparticular because of the condition they have with their fur. Daisy, our groomer knows very well. what can happen if you shave your Pomeranian. I have full confidence with Pet House and Daisy.

This place used to be so great, took my dog here for 8 years. after an owner or manager left it…read moretotally went to shit. my dog used to be so excited to get a bath and now when we pull up he hide in the side of the car and won't get out. They called one day and said my he was having a seizer and to come pick him up early but they forgot to hang up the phone and I got to hear them yelling to "put this god damn dog in the kennel". Absoutly will NEVER take my dog back here.

I have been a client with my Great Pyrenees since 2018. We are grateful to Tara in the Front for…read moreher patience with us and we love the groomers. Thank you for all you do for Lady and I. They deserve 10 stars

My golden retriever Jax has been groomed by Jasmine for past 8 years and Pride and Groom staff is…read morehis second family-he loves them all-but Jasmine is his favorite gal next to myself can't say enough about this amazing group of dog loving peeps

Super pleased with the care, attention, and grooming I get for my Yorkie! He's a little…read moretemperamental but they show him lots of love and he comes back looking great every time. Been using them for years and would highly recommend.

I have two golden doodles with separation anxiety from each other and they went out of there way to…read morebe accommodating! Staff is super friendly. Great communication, you are able to book through texts and you get updates throughout the entire service. Pricing is great compared to other places. We will definitely be back!

I can only speak for the self service area of this place but I was extremely disappointed and will…read morenot be returning. I ran in here because it's right by our house and where I take our golden doodle for self service washes was closed. I found the bath to be really disgusting. You can tell they do not wash those tubs between dogs. There were chunks of dog hair all over. The big shock came when I went to check out. I wasn't even there 30 minutes total and it was $35. I asked if this was normal pricing and she said yes it's extra for the shampoo. I am used to paying $15 to use the self service at our very reputable grooming location just a mile down the road. that price includes shampoo, conditioner, towels, brushes and everything. not really sure how they get by with charging this much. I guess that's how they push so many to join their monthly wash club.