Cancel

    Open app

    Search

    Diamonds Direct

    4.2 (42 reviews)
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

    Services - Diamonds Direct

    Jewelry repair

    Diamonds Direct Photos

    You might also consider

    Recommended Reviews - Diamonds Direct

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Gorgeous ring for a beautiful bride!

    Many ... many thanks to Jimmy Woodson, at Diamonds Direct for helping my wife and I with a new wedding set. He was extremely skilled at being attentive to my wife's tastes for design, and when it came to the diamond - he worked for weeks to go through inventory to find the best over value for the beautiful diamond. Jimmy was a great communicator and keep me informed through each step. He also able to perfectly time a Tacori event for a bracelet for my wife as well.

    love my engagement ring from DD!
    Maggie W.

    I can't say enough good things about Diamonds Direct! My fiance had a great experience shopping for my ring there, and they were also great with working to get the price down since he was able to pay for the ring in full when he purchased it. He got a ring that was 2.5 sizes larger than my size, and DD ordered me another ring at no charge, and let me keep the old ring (with a ring guard on it) so I could wear it while we waited for the new ring in my correct size came in. I love love love my ring (both the setting and diamond!) and I get compliments on it all the time. We went back to DD for wedding bands and had a great experience again. Definitely recommend them!

    Jeff P.

    I was afraid to buy my fiancé a ring. She is a considerate person that often puts others before herself. In shopping for a ring, I was afraid she would try to be "easy to please" or "budget minded". But, I wanted her to have anything, everything, that she wanted. After dozens of jewelers in three cities, she found her dream ring at Diamonds Direct Short Pump: a special order from the designer to be made in rose gold. The selection was unlike any other jeweler that we had visited together: many designers, styles, cuts, alloys and on average their stones were all at a higher quality of diamond for the price then other jewelers that we visited. But (like a good movie), the plot had to take a temporary turn for the worst. Something went very wrong and that is when Diamonds Direct really shined. The designer did not ship the ring as promised, which meant that my fiancé would be without her ring while celebrating her engagement. The staff at Diamonds Direct went into overdrive. They coordinated, tracked and received the shipment, then couriered it to my fiancé three time zones away! In addition, they took other significant steps to help alleviate the stress. I was genuinely impressed with their poise, professionalism and understanding while working through this exception. Anyone can provide good customer service when things go smoothly. But when the going got tough, Diamonds Direct provided LEGENDARY customer service. At the end of the day, my bride received a beautiful, custom ordered, high quality engagement ring and band, which she absolutely adores. I received a really great value and a relationship with a business that I will always trust. I give Diamonds Direct Short Pump and Michele who assisted us in every way imaginable, my highest recommendation. Thank you Michele. Thank you Diamonds Direct!

    Ashley A.

    From the day my fiancé and I stepped in the door, to the day we picked up our wedding bands the service was superb. We went on a busy Saturday to look at engagement rings. There were customers all over the place. I had a pretty good idea of what I wanted (oval set in platinum) but despite that, our consultant explained all of the details to us. We looked at several loose stones of all shapes and prices and all the while our expert was calm and professional. We decided on a beautiful oval that I loved. It was ordered and we were walked through picking a band for it to be set into. I didn't want anything flashy or overdone, and not once did the sales team try to change my mind. Fast forward to choosing the wedding bands. Another breeze consultation. I wanted to make sure the band complimented the engagement stone, but again, nothing that's on trend, or popular. Just clean, classic, and elegant. Everything was great, and all of the associates were friendly to us every time I walked in. I will recommend DD to everyone.

    It's perfect
    Priya T.

    We got my gorgeous engagement ring and wedding band from there 3 years ago, and it's still shining like day 1! The service was impeccable, they even have great care for the the rings. I would highly recommend this place for anyone looking to pop the question or create the perfect ring with their loved one. My husband and I are both extremely happy with their services!!

    He proposed in San Juan Puerto Rico at my 25 birthday dinner with my parents. Thank you Diamonds Direct I love my ring!

    See all

    1 year ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kat M.
    308
    554
    4284

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1
    Photo of LeAn H.
    234
    641
    3767

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeff P.
    176
    274
    306

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Food Guru H.
    23
    109
    124

    13 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Lee B.
    1
    36
    4

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tommy N.
    27
    71
    11

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of JA H.
    2
    32
    3

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Thank you so much Kimary for listening and getting me in for the setting of my diamond! You truly have an exceptional customer service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ann G.
    0
    16
    6

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Roxy P.
    1
    51
    48

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jon S.
    0
    22
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lauren J.
    150
    16
    0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gee E.
    0
    58
    8

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Diamonds Direct

    Review Highlights - Diamonds Direct

    Larisa was involved in the process, which truly demonstrates her professionalism and desire to have a satisfied customer.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Zales

    Zales

    2.0
    (2 reviews)

    Zales is slowly starting to die off so I have to travel to this location to get my Jewelry serviced…read morewhich isn't ideal. The ladies that work at Zales are slow as molasses but they do a really great job and always handle my jewelry with care. The price and quality of the jewelry are pretty good.

    I bought a necklace from there and I am on my 4th chain because they all have broken within a 2…read moremonth period. However, the worst part there is the customer service! My fiance bought my engagement ring from Zales (a different location) and bought the lifetime warranty including a free sizing. This Zales is closest to me so I sent it to be sized from this location. It takes them 3 weeks to re-size a ring which is ridiculous so I paid the $35 rush fee to get it in 7 days. My promised date was July 12th. On the 13th I had not heard from them so I called and asked if it was ready yet. It wasn't because they never put the rush order in after I paid the fee. I was told they would get it to me on the 25th! The woman on the phone just gave me excuses instead of trying to fix it. My fiance is moving out of state on the 30th and we can no longer get our engagement pictures taken with the ring. Thus the reason I paid for the rush in the first place! I will never buy another item from Zales again! The people there need to learn that the customer is the most important person there so don't make excuses, just fix the problem. They also need to learn to give the customer what they paid for in the first place to avoid such problems. I will be returning the ring! I found a better color and clarity diamond for cheaper at a different jeweler (with amazing customer service). So if Zales is going to have mediocre quality items and piss poor service for 30% higher prices then why bother with them? There's way better out there! Don't waste your time or money at Zales! The stress isn't worth it!

    Need-Ful Things & More

    Need-Ful Things & More

    4.7
    (13 reviews)

    I typically don't write reviews, however I feel a need to share the many extraordinary experiences…read moreI've had shopping at this cool store. While Brett, the owner, has beautiful things to sell, so do many other stores. What has made me a loyal customer, and what sets this shop apart from others, is the integrity with which Brett does business. Whether it's a repair of a piece of high-value jewelry, or a purchase, I can trust Brett's expertise, professionalism & fair pricing. Brett's customer service is amazing - he even delivered a necklace my daughter bought from him to a restaurant, where we were having a family dinner celebration, so that my daughter, who was returning to her home in Dallas the next morning, could take it with her. He was modifying its length for her and it wasn't quite ready by closing time. Who does that? Brett! I've been delighted to recommend Needful Things and More to my friends!

    This tiny consignment store and jewelry repair shop is super charming. We stopped in on a rainy day…read moreand had a really fun time looking at all the collectible items, home decor, and jewelry. My partner had an amazing time chatting with the owner. They have an eclectic mix of things. I especially loved looking at the vintage rings and watches. Don't let how tiny the shop is fool you, you could spend a good amount of time looking through all the jewelry. I'd highly recommend stopping by this shop if you're looking for a unique piece of jewelry. It was easy to park right out front. The owner is very kind about asking if you want to look at anything or have him open the glass. The front section is all jewelry and the back is mostly home decor and home goods.

    Diamonds Direct - jewelry - Updated June 2026

    Loading...
    Loading...
    Loading...