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    Diamonds Direct

    4.2 (42 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - Diamonds Direct

    Jewelry repair

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    Reviews With Photos

    Gorgeous ring for a beautiful bride!

    Many ... many thanks to Jimmy Woodson, at Diamonds Direct for helping my wife and I with a new wedding set. He was extremely skilled at being attentive to my wife's tastes for design, and when it came to the diamond - he worked for weeks to go through inventory to find the best over value for the beautiful diamond. Jimmy was a great communicator and keep me informed through each step. He also able to perfectly time a Tacori event for a bracelet for my wife as well.

    love my engagement ring from DD!
    Maggie W.

    I can't say enough good things about Diamonds Direct! My fiance had a great experience shopping for my ring there, and they were also great with working to get the price down since he was able to pay for the ring in full when he purchased it. He got a ring that was 2.5 sizes larger than my size, and DD ordered me another ring at no charge, and let me keep the old ring (with a ring guard on it) so I could wear it while we waited for the new ring in my correct size came in. I love love love my ring (both the setting and diamond!) and I get compliments on it all the time. We went back to DD for wedding bands and had a great experience again. Definitely recommend them!

    Jeff P.

    I was afraid to buy my fiancé a ring. She is a considerate person that often puts others before herself. In shopping for a ring, I was afraid she would try to be "easy to please" or "budget minded". But, I wanted her to have anything, everything, that she wanted. After dozens of jewelers in three cities, she found her dream ring at Diamonds Direct Short Pump: a special order from the designer to be made in rose gold. The selection was unlike any other jeweler that we had visited together: many designers, styles, cuts, alloys and on average their stones were all at a higher quality of diamond for the price then other jewelers that we visited. But (like a good movie), the plot had to take a temporary turn for the worst. Something went very wrong and that is when Diamonds Direct really shined. The designer did not ship the ring as promised, which meant that my fiancé would be without her ring while celebrating her engagement. The staff at Diamonds Direct went into overdrive. They coordinated, tracked and received the shipment, then couriered it to my fiancé three time zones away! In addition, they took other significant steps to help alleviate the stress. I was genuinely impressed with their poise, professionalism and understanding while working through this exception. Anyone can provide good customer service when things go smoothly. But when the going got tough, Diamonds Direct provided LEGENDARY customer service. At the end of the day, my bride received a beautiful, custom ordered, high quality engagement ring and band, which she absolutely adores. I received a really great value and a relationship with a business that I will always trust. I give Diamonds Direct Short Pump and Michele who assisted us in every way imaginable, my highest recommendation. Thank you Michele. Thank you Diamonds Direct!

    Ashley A.

    From the day my fiancé and I stepped in the door, to the day we picked up our wedding bands the service was superb. We went on a busy Saturday to look at engagement rings. There were customers all over the place. I had a pretty good idea of what I wanted (oval set in platinum) but despite that, our consultant explained all of the details to us. We looked at several loose stones of all shapes and prices and all the while our expert was calm and professional. We decided on a beautiful oval that I loved. It was ordered and we were walked through picking a band for it to be set into. I didn't want anything flashy or overdone, and not once did the sales team try to change my mind. Fast forward to choosing the wedding bands. Another breeze consultation. I wanted to make sure the band complimented the engagement stone, but again, nothing that's on trend, or popular. Just clean, classic, and elegant. Everything was great, and all of the associates were friendly to us every time I walked in. I will recommend DD to everyone.

    It's perfect
    Priya T.

    We got my gorgeous engagement ring and wedding band from there 3 years ago, and it's still shining like day 1! The service was impeccable, they even have great care for the the rings. I would highly recommend this place for anyone looking to pop the question or create the perfect ring with their loved one. My husband and I are both extremely happy with their services!!

    He proposed in San Juan Puerto Rico at my 25 birthday dinner with my parents. Thank you Diamonds Direct I love my ring!

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    1 year ago

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    6 years ago

    Thank you so much Kimary for listening and getting me in for the setting of my diamond! You truly have an exceptional customer service.

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    Review Highlights - Diamonds Direct

    Larisa was involved in the process, which truly demonstrates her professionalism and desire to have a satisfied customer.

    Mentioned in 3 reviews

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