I needed to get my engagement ring appraised for insurance reasons and was told by where we got my…read morering (Emily Warden) to come to Richmond Jewelers. I brought it in and they told me it would take about a week and they were done appraising it in about a day. I think it helped that I had all the paperwork that mentioned what kind of stones and metals were used in my ring. When I brought the ring in, I was helped immediately and given a yellow piece of paper to bring in when I returned. They asked for my full legal name and address. They gave me a call when they were done. When I returned, I showed the slip, got my ring back, and an appraisal sheet. They had me review the sheet to make sure everything was written correctly before getting the Appraiser's signature. This cost me $90, which after some research seemed to be the cheapest and most affordable cost for an engagement ring appraisal. It's a tiny shop with Carytown style parallel parking out front. The only downside about this shop is that it smells like cigarettes, but I was in and out of there so quickly this didn't affect my experience. Plus I got great service! I highly recommend visiting.

Needed batteries in my watches replaced and this is the closest place to me. It's one of those…read morethings - not many people need this service anymore but what a crime if they all go away.. They have a good selection of jewelry on display. But since I was on a mission I didn't pay too much attention. They service is friendly and they replaced the two batteries in 10 min time while I waited. I think the price is fair and they worked very fast. Definitely recommended!

Visited them based on reviews for repair of a ring with a loose stone. Was informed that repair…read morework is not done on premises, it is sent to another location and they ask for an appraised value of the piece to have it covered under their insurance since it is going off premises. They were only able to offer an estimate of the repair cost ..."around xxx$" , and the time necessary for repair. I understand the tentative nature of the estimate as the sale staff is not involved with the repair process, only completing paperwork and intake. I prefer to work with a jeweler that can evaluate my piece, provide an educated estimate of repair cost and perform the service onsite. That was not the case with this business so, disappointed, I chose to continue my search for a business that could meet my expectations.

I have always been very pleased with the service at Carreras! I've never bought anything, only…read moretaken in repairs and Amy treats me wonderfully! I've found everyone there to be kind and polite. When I do decide to buy a new piece it will be the first place I go to look.

Great customer service!! They are friendly and their prices are reasonable. Had to have 2 gold…read morechains and a gold bracelet repaired and turnaround time was quick and the cost to repair was reasonable. They even called after I picked up mu jewelry to make sure I was satisfied and to see if I needed anything else.

Cowardin Jewelers has been an RVA establishment for literally well over a century! This family…read moreowned business is dedicated to make your jewelry experience sublime. They have exquisite estate pieces and beautiful engagement rings. My son and I shopped there when he was looking for a ring for his fiancé. Just stunning. They also have handsome men's jewelry and watches. I've also gotten my jewelry cleaned there and I'm headed over next week for a ring appraisal. For all your fine jewelry needs, like the slogan says, "It means more, when it comes from Cowardin's." I can still hear that jingle from the radio ads!

Paradise found! A decorator's dream! Every vignette, every display, every corner is breathtaking…read more I love this whole shop! The unique kitchen items are artfully appointed. Gorgeous greenery, flowers, foliage, succulents and garden containers - bouquets brimming with style! Wine and cheese and bar ware for gifts or for your own home! Jewelry to die for, artisans create beautiful pieces. Lovely mirrors, lamps, fabrics and more. You may want to take home one of everything! And I love that they quote Don Draper from Madmen on their window display! Clever endeavor! A terrific mix of mostly new decor, some reproductions, a smattering of antique pieces and a few repurposed items at decent prices. Friendly service too! I've also visited their booth at RVA antiques in Lakeside! But I'm glad they have a larger store close to my neighborhood! I hope they do well, this location has been a lot of different shops-may Relics and Rhinestones be here to stay!

This place is the best!! Super reasonably priced house decor, hostess gifts, jewelry, candles,…read moreartwork, you name it. The staff are sweet as can be and really go the extra mile. Every time I've walked in I've been offered a refreshment and my gifts have been wrapped beautifully (along with a variety of ribbon colors to fit the theme of your gift). They have a handful of jewelry designers they carry so new pieces are always circulating through and usually run less than $30. The whole strip has become a destination for house decor but this is my favorite shop. Highly recommend!

I have been going to this jewelry store since it opened and always enjoyed my visits. However,…read moretwice recently I have run into an employee whose name I cannot recall. She has a wealth of tattoos and is blonde. She made me feel unwelcome the first time that I dealt with her and I thought perhaps she was just having a bad day. Unfortunately I went in again today and was not asking for anything out of the ordinary, but was treated almost rudely by her. Because of her attitude I mentioned that I can always go to other jewelry stores. And she suggested that I do that. This is certainly not my idea of acceptable customer service. This is such a shame because the woman who makes the jewelry is delightful and the pieces they have there are wonderful. Nevertheless, until I know this clerk isn't there any longer, or I can figure out when she's not working, I will not darken the door.

This is my favorite local jewelry store and I have bought a lot of my earrings there. I also got a…read morering as a gift from years ago that I treasure. Highly recommend their products and selection! However, the last time I was there a couple months ago, the store smelled very strongly of marijuana. It is possible a customer before me carried in the scent but it was strong enough to make me nauseous. That is the only bad shopping experience I have had but it has decreased my desire to shop there.

If you can't find it here, you aren't looking! Fabulous…read morecollection of mini shops within a shop from dresses to hostess gifts to puzzles to my fabulous holiday gloves! Always fun to explore!

This shop has a ton of things inside. There is a parking area and also street parking. There are…read moreclothes, home goods, games, etc. The people we went with said- If you cant find a gift or something for a certain person here.... they dont deserve a gift. Which i thought was a good commentary. Also, the people working there are nice and efficient. The saturday we were there to check out... the line was really long.. but it moved quickly and we got through it in good time. Definitely a place to return to for different gift ideas for people.

Victoria Charles has one of the coolest fine jewelry selections in town. The styles here tend…read moretoward big, chunky and statement-making. Honestly, if I'm going to invest in a designer piece, this is what I want. You'll find current designers along with Cartier, Tiffany and Bulgari. There's a master goldsmith on staff who designs a collection of jewelry for the store and who performs repairs, remounts and redesigns. One of my favorite lines at this store is Valerie Sanson, the owner of now-closed beloved home decor store Lane Sanson. Valerie's jewelry utilizes natural gemstones and shells that are layered for utterly unique, eye-catching necklaces bracelets and earrings. She uses bright coral, sedate pearls, lapis, amethyst and other stones for jewelry that's full of color and life. There's also a great selection of Judith Leiber crystal handbags. Even if you don't want to invest in one, they're fun to look at!

This unique jewelry store in the Grove & Libbie area has collections from Cartier and Tiffany to…read morethe latest Italian designers! If you want to invest in a designer jewelry piece, this is the place to go! They also handle repairs, remounts and redesigns. Don't miss their 50% off sale on their extensive collection of Seaman Schepps going on now!

Workers here give off cringe tough guy vibes like they tryna scare customers off. They scrapped my…read moregold ring when I came to pay my pawn back after just 45 days. That is such a little amount of time to just get throw away someone else's stuff. and they didn't even reach out to me (they have my phone number, and know my name).

Very friendly, helpful and knowledgeable staff. Great selection. Would definitely recommend.read more

A friend and I were at a craft show. My friend was very interested in the jewelry being sold at…read morethe On U booth, but we were treated so poorly, we went to a different artist's booth who was very enjoyable and my friend bought jewelry from her instead. I will never purchase jewelry from On U after seeing how she behaved.

Beautiful handmade jewelry. This place is a local gem! And the woman who ones it was so sweet! We…read morewill definitely be back

Lovely boutique store that's two levels. A great place to find your gifting needs!…read more The main floor sells Richmond postcards, jewelry, dresses, notebooks, cups, purses, pens and they have a small seasonal section in the front. The top floor is where the dressing room is. There's a bridal section for bride-to-be or gifts for bridesmaids and local artists items being sold here. Overall: this is definitely a great place to shop for gifts. I'll definitely come back for bridal items for my friends that are getting married.

I was in the shop on July 17 and bought a wallet. After trying it out in my hotel room I realized…read morethat the credit cards could fall out of the open wallet. I returned to the store on July 18, less than 24 hours later to return the wallet. The employee behind the counter was extremely rude and did not explain anything as she was handling my return. I did not realize that I would not get a refund but only a store credit or an exchange. She was very unfriendly and after I quickly selected a random candle, she still did not explain that the rest of the return was in the form of a gift card which she had thrown into the bag without telling me. I turned to the person in line behind me and gave them the gift card. I am assuming that most of the customers are from out of town and that a gift card would not only be inconvenient but would probably not get used. The shop is cute and has nice things, but I would not recommend it to anyone. Maybe some training on customer service would also be worthwhile for the staff.