Jacob was amazing! Called around 5:30 and they had someone out at 7:00 to replace our lock on our mailbox. Jacob did an amazing job and was quick. Best customer service! They were so polite on the phone! 5/5 stars for everything for this company. Highly recommend and will use again! read more

Locked my keys in my car and called Diamondback. Chris came out and called about 10 min prior to arriving to let me know where he was. Service was quick and they were easy to work with. read more

Diamondback Lock & Key was amazing. From the person the I made the appointment with to Jacob the locksmith. Jacob made sure I knew exactly what he was doing it and why. Thank you so much. Your staff is top notch and you will have all my business. read more

I had moved to my new house and wasn't provided the keys. Jacob was awesome on taking care of removing some padlocks. Fast service.

These guys were great and very flexible to work with my changing schedule. They came out and programmed the fob & cut the 2nd key my new driving aged son lost. They are very friendly and service oriented. Hopefully we don't need to replace a lost key again, but I'll definitely call Diamondback if we have any locksmith needs. Thanks guys!!! read more

Great service! Joe was out here in no time and even helped me out to reset the smart key. Very Professional and on time.

Nick was awesome!!! Needed to replace a lost F-150 key and he gave us multiple options. It's not inexpensive (slightly lower than the dealership), but VERY convenient and fast. It beats sitting at Ford for hours waiting for them to work on it, instead he did it at my house in about 45 minutes. He was professional, pleasant to deal with and had a great attitude. Thanks, Nick!!!!! read more

The customer service was great i even spoke with the owner himself. They are very quick! When i originally called for a quote they could be out to rekey my house as soon as an hour but i instead set up an appointment. The service tech called 40 mins prior to the appointment to let me know he was on his way. I'm knocking one star off as i wasn't aware there is labor costs on top of the quote i was given which only included the parts and the fee to have the service technician come out, i wish i would have been made aware of the full cost upfront. read more

Locked my keys in the car, Jacob was fast to arrive and opened the door quickly! Excellent service!

I called Diamondback locksmith and they came out fast and honored the pricing we spoke about over the phone. CJ was very nice and fast at unlocking my car. I've had previous bad experiences with locksmiths so I was very uneasy at first, but after this awesome experience I'm glad I called them! read more

Locksmith's dispatch was super friendly and helpful and additionally their service technician, CJ, was wonderful. He came quickly, was very friendly and professional. Would definitely recommend this company! read more

Very happy with my experience with these folks. Nick showed up on time and called ahead as they said he would. Definitely would recommend them! read more

Joe arrrived immediatly and unlocked the car. Quick and friendly service. This made a bad situation much better. I highly recommend them.

This company is awesome! I've been a dispatcher here for the last 4 months, the technicians and other dispatchers are great people to work with! I lost my keys and the owner, Jack, came out to my vehicle late at night across town to make me a new key at no cost! He treats his employees and customers very well! I highly recommend this company. All the tech are very experienced and friendly. read more

Diamondback lock and key changed all the locks on my house quickly. CJ was very friendly and professional.

Jacob was great. Very efficient and very insightful. Thank you for helping me out sir.

Locked myself out of my car for the first time and didn't have a clue what to do. I called diamondback and they sent out a technician right away. Jacob got me back in my car in minutes. Super helpful and great service. 100% recommended read more

Diamondback Lock and Key is the best! Just before an international trip, we realized that our passports were locked in a fire safe and we could not locate the key! Diamondback helped me get into a fire safe and retrieve the passports in just enough time to go on our vacation. They were professional and very reasonably priced!!! Thank you so much!!! read more

Jack was wonderful! After having any exhausting experience with another locksmith, I was so impressed with Diamondback's responsiveness. Jack arrived in less than 20 minutes and completed the job even quicker. Thank you for helping me in a pinch after a very stressful day. Did I say EXCELLENT CUSTOMER SERVICE? Yes, it was superb! read more

Jacob came to my new house and replaced my mailbox key. Great service. Showed up on time and and was quick. Excellent work!

They were here super quick. They followed up with a confirmation call and to let me know they were on their way. I would definitely use them again. read more

We had CJ come and rekey 15 locks on our new house. It was a big job and he was very thorough, even though there were different lock models. Thanks for working with us. read more

Needed my locks changed quickly, called and they were there. Fast friendly service, Joesef was the locksmith and he moved fast and knew exactly what to do. Very happy with the service, would use again, anytime. read more

I just moved to Chander and used Diamond Lock add Key to rekey our new home. They were spot on in committing to an exact appointment time, which was important as we had several other service folks meeting us at the house that day. Tom, the technician, was informative, friendly and spent time with us checking and rechecking that each lock and key worked before he left - I would use them for any future lock-key needs. read more

I called DiamondBack Lock and Key and they showed up when it was convenient for me! They were incredibly nice and the customer service was OUTSTANDING!!!! They gave me a great deal and got all of my locks changed quickly and efficiently. I will 100% use this company again!!! Thank you so much!! read more

Locked both of my keys in my car, so I thought, hmm, who is an awesome locksmith I have heard of.. Diamondbacks! They were fast, convenient, and handsome! I should lock my keys in my car more often! read more

I called diamondback because I got locked out of my jaguar x-type. The battery died in the remote and I couldn't unlock the car. They came out quickly, unlocked the car, replaced the battery and reprogrammed the remote. Awesome service! Quick and professional! Highly recommend!! read more

SO FAST!! Efficient and professional! 24 hour service. Tom was personable and made sure to get here quickly because my two little girls were tired and needed to get home. I'll use them again because I keep locking my keys in the car! read more

They came out to my place of business. Was so professional fast friendly. It worked out perfectly and very affordable. Thank you!

Jacob did an amazing job! I highly recommend! They were quick in a very stressful situation. I appreciate their work. Thank you!

Jacob was fast and reliable! Thank you for the wonderful service! It's very rare to find a company that delivers 100% customer service satisfaction. I highly recommend this company. We had a door knob and dead bolt re-keyed. We also had 7 keys made. read more

Called this company at 8:30 am on Monday - today and my rental property is already re keyed! Fast and reasonable! Love it! Nick was awesome

I called to get a quote on how much it would cost to rekey my condo due to a renter being evicted. I was quoted $30 to come out and $17/lock. When the tech called back to give me the amount, it was double per lock $25. I am out of state and didn't want my evicted tenants to have access to the unit, so I was kind of in a no-win situation. Instead of the $150 I'd planned to spend it cost me over $300. I just hope I'm never put in this kind of situation again. read more

Jacob arrived in 20 minutes and had us in it home in less than 2 minutes!! He was friendly and worked efficiently! Reasonable rate for an emergent weekend call. Will definitely use the service in the future when needed! Thank you read more

Called these guys on a Friday they were able to make an appointment on Saturday. Even offered a later appointment thay day but I could not accept. I showed up late but Jacob was unphased. He keyed the whole house in less than 2 hours (About 13 locks). Very professional and went above and beyond. Seemed very fair too and showed me options if I needed them. I would definitely use them again. read more

Jacob was awesome. Came on time and went over the options for me in my new home. He got it done quickly

Had a potential security breach so I called Diamondback looking for rekeying of all 5 of our locks whenever they could get to it and 'POOF' 30 minutes later Michael arrived, went to work and completed the project most riki-tik. Quick work, polite and competitively priced read more

Paul came out within 20 minutes and explained what he would do. He quickly opened my vehicle as he said he would and got my keys so I could be on my merry way! Thank you! read more

Jacob was awesome! Quoted me an 8 minute ETA and was at my home as quoted. I couldn't believe they had such a quick response time. He was fast and efficient at getting me back into my home after our garage door failed and I didn't have my keys. He even threw in a free handle replacement after my sliding door wouldn't lock due to having to break the lock to get in. They also had a garage door repairman in route the whole time as well. Happy to call them a neighbor in Chandler, AZ. Thanks Diamondback, and Jacob for the stellar service! read more

Jacob was very nice and helpful. He explained the different locks and levels of security. He called before and showed up in a timely manner.