I HIGHLY recommend this lock shop. When I'm east of my house this is the place I go for my keys. They have been making my keys for my personal use AND my stores for years! I don't ever remember having a key not work. The price is always right. They also carry door handles, gun safes, and regular safes. Great service, great value, great products. read more

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Disappointed. Didn't return phone calls, couldn't solve my problem on first house call, gave incorrect advice. Previous owner was A-Professional but these guys are not recommended. read more

I visited Anderson Locksmith after several big-box stores refused to cut a custom blank I had purchased. The service was incredibly quick--I spent more time fumbling with my keyring than it took for them to cut my key! The price was very reasonable, and I'll definitely return for any future needs with locks, keys, or my safe. Thank you! read more

I called this company twice about buying a smart lock from them. Both times, the person answering the phone took my number and said a technician would call me back, but nobody ever did. read more

Super fast, excellent service. I called Anderson to get a key made, working with Armando, and they were able to have it cut and ready in the 15 minutes it took to get to their shop. Helpful associates, very knowledgeable and were able to help make good suggestions. read more

I came in to have the lock on my truck's glove box checked. I locked it but it will not unlock. I mentioned that it was close to closing time and I can come another day but they said to come on in. I really appreciate that. In two minutes they determined that my key was worn and that's why it wasn't working. They asked if I tried my spare key and I mentioned that I only received one when I purchased the truck and am very lucky that I haven't lost it because I've heard that it's a expensive pain in the booty if you lose your only chipped key. At the end of the day, when they are ready to close shop and go home, they fixed my glove box issue and whipped up a new key and fob for us. The two gentlemen were nice, helpful and easy to work with. I am very pleased with Anderson Lock and Safe. Thanks, guys, for your help today. read more

Kind and helpful staff last month. I am back again today to re-key last month's mishap. read more

I had to get a specialized lock for our new Iron door (2" thick) and couldn't find one anywhere in Phoenix. They were able to order one for me (with matching sets for my other exterior doors) and key them all alike in less than 48 hours. Great service and very friendly. read more

I have dealt with these guys on three occasions and they have been great every time. I went to Lowe's and they: a. Didn't have blanks for all the keys I needed b. The keys they did copy didn't work anyway So I went to my friendly neighborhood locksmith where every key was flawless, even the "manufacturer only" keys that they didn't have a perfect match for. They were still able to shave a close blank down and make my keys. I never go anywhere else now. Why bother. read more

I searched for a lock smith that could fix my broken Kwikset entry door handle around the areas of Chandler and Gilbert. One particular locksmith told me that they did not have the parts for a Kwikset and that they charge $40 an hour, seemed like they were to lazy and just didn't want to work, I will rate there establishment later. I had just left that establishment and drove a ways and happened to see A Professional Locks I enter the establishment showing them my door handle and immediately they obtained the handle and took it to the desks and started working , in minutes my door handle was fixed. A very professional establishment I would very highly rated this locksmith to anyone and everyone. read more

I wanted to get my new locking screen door keyed to the same key as my front door and deadbolt. They were able to assist me in this without a problem. read more

Fantastic customer support!(Chandler location) They were able to replace the cylinder of a new Schlage deadbolt to match the brand of cylinders my existing locks use. That saved me a ton of money and headache! I will go back to them any time I have a key/lock issue! Thanks Armando! read more

I LOVE the older gentlemen that basically run this place, I remember first coming here with my dad when I was about 7, so a LONG time ago... but I will NEVER be back because of their lazy and RUDE front counter man-boy. He is also rude borderline mean (according to my son) to the nice older gentlemen that work there. The man-boy needs to go. I have sent other people there and they have had an issue with the younger, bearded man-boy who works in the front as well. So, sadly, I find it hard to refer other people over. IF you do go, ask for Steve or the other older gentleman who actually KNOW how to do the work AND treat their customers. They are usually doing the work in the back. read more

Somewhat difficult to review this one because they didn't actually do anything. I was having a problem with a lock. The lock maker actually sent me parts to be used to repair it. But, while I could get the lock out of the door, I couldn't take it apart. These guys said I could bring it to them, so I did. Of course when I bring it to them it works fine. So they send me on my way with no charge. I have put the lock back, and it's still not quite right, but it is better. No idea why. However, I have to give these guys a good rating for customer service. They were going to fix the lock with the parts I brought with me, and when they found no problem they didn't even charge me a diagnostic fee. I like that. If this thing acts up again I will be trying these guys first. The only reason they don't get 5 stars from me is because the first guy didn't seem to know anything about an Emtek lock, and after several minutes of not getting anywhere with it he took it to another guy in the back who seemed to know them. read more

Got off work early Friday 5/10 and dropped into A Professional Locks to look at a safe I was interested in purchasing. Spoke with a staff member who was professional, knowledgeable, and helpful. He gave me the information and pricing that I needed. I was in and out very quickly. I told him I would be back the following Friday to purchase the safe. Walked into the business today Friday 5/17 to order/pay for the safe and set up a delivery date. Staff member remembered me from the week before, was again friendly and helpful. He called to find out if they had the safe I wanted in stock. Turns out they did not, however they had an upgraded "loaded" model in stock in the model I wanted. The owner worked with me without any haggling and gave me the "loaded" model he had in stock for the price of the basic model (I actually came in to get). He told me he would rather have me get a safe now than wait the month it would take to order the one I originally wanted. I am one happy and satisfied customer with a great deal on a safe with extra features I was not expecting to get for the price paid. A+ for A Professional Locks staff and owner for service and taking care of me - a first time customer. HIGHLY recommended! read more

I just wanted to update and share a frustrating situation that was handled professionally and ethically. To many times consumers get taken advantage of. This owner got it right and hit a home run. I am sure these technicians are very good at their job. The technician I dealt with and the gentleman on the phone were very polite. I had an issue with the digital lock on my gun safe. I called them to come out and get in to the safe. They dispatched someone pretty fast. I was actually able to get in the safe immediately after I got off the phone with them. I called them back immediately and notified them I was able to get in the safe. I requested they come out and change the lock and the key pad to avoid any future issues. The gentleman showed up removed 4 screws and stated he had the wrong mechanism. He stated he would find the part and call me to install it. He also charged me $65.00 for the service call under the premise that I would not be charged this again when they returned to install the new mechanism. Three days or so went by and no body called. I called and spoke to a gentleman and he stated they were unable to find the part. I explained my frustrations about being charged for absolutely no work. He said he would call me back in a day or so. He did not. I called him today. Once again he stated they could not get in touch with the manufacturer. He said they would not refund me the $65.00 service call fee. I explained they did not "service" anything. He stated they were not charging me to try and find the mechanism or the leg work as he called it. This in my opinion is very poor business ethic. Their employee who had the make model and serial number for my safe showed up with the wrong part. Absolutely no work was done. Had they have followed thru on any of the original agreement I would happily pay them. They did not. This practice right here would not fly in my line of work. Dishonest to say the least. After posting this I was immediately contacted by the owner. After a very pleasant conversation he offered to refund the money. This is customer service right here. He assured me this is not how they do business. read more

Very helpful, many other places would refuse to cut a key I wanted to bring in but this place did it. Great prices Will be recommending to others! read more

I scheduled an appointment and no one showed up within the timeframe they gave me. I called the office and no one answered. I called again and the guy that answered said he was finishing a job and could be there in 10 minutes. No sorry and no explanation as to why he's late. I asked him to charge me regular rate since he's late and he said no. I am appalled! The company should have called me in advance to tell me they were running late. They also should have done something to make it right for being late. Horrible customer service! read more

This place rescued my mother more than once over the years and were very helpful to me when I needed extra keys made and when I had questions about how to operate the "keyless entry" lock on the front door. I had the combination but needed the technique and they gave me enough suggestions that I was able to figure it out. My worst fear was that I would lock myself out and not be able to get back in if I couldn't work the combination. Thanks for all your help guys! read more

Bought my Liberty Safe from here in 2012. Good sales, good delivery.

Came in for key duplication, received quick and friendly service. Didn't have to wait long. Was helped by the gentleman with the stylish facial hair and Armando. They're able to duplicate car keys with the push buttons, so I will probably be going back for that because they quoted me. Thanks, guys! read more

These guys were sooo sweet. I got locked out of my car, their price was better than others, and they said the guy would be there in about 25 minutes; he was there in 15. I can't remember the guy's name, but he was extremely helpful and the job was done within seconds. It helps to have really friendly people work with you when you're in a stressful situation, too. (: read more

Have helped me out a couple times now after I keep loosing my dang storage lock keys. Called to come cut a lock for me, always on time and great staff. Highly recommend! read more

I contacted A Professional Locks for a re-key and to install a keyless lock on my residential door. The new lock was purchased from A Professional and the installation was completed by Rich Panek of Anderson Lock and Safe. Rich did a great and thorough job with the installation. He even assisted me with navigating the features of the keyless combination lock. The price was very reasonable too. Would definitely hire this company again. read more

Do you know how hard it is to get keys made for a 24 year old car? Dealers don't want to talk to you about 24 yr old cars. My wonderful grandson lost my wife's set of keys, all the spares (3 sets) I had made at the hardware store, and then the last of them all, my set of keys to "his" ride, a 1995 Mercury Sable. I had the cards with the key codes which helped Armando look up the key blanks and after 15-20 minutes he had the them and I could open and drive the car again. Great job and the cost was reasonable verses a non-drivable car. Armando said he could make a new clicker for the door locks and trunk, but I decided my grandson could do it the old fashion way. Thank you A Professional Locks, Armando and staff. Gary C. read more

These guys are awesome. Fixed the lock on my truck tailgate. Easy to work with and they explained everything that they did. Very quick repair also. Very professional. read more

Wish there was a less than a star rating, maybe a toilet bowl symbol instead. The technician was not rude but somewhat condescending, Walked into my house as if he owned it. Did not inform me that one of the locks could not be keyed as the others. Completely wasted trip. Waste of money. Will never use them again. read more

Friendly staff, quick service, and they easily copied a key that 3 other locksmiths could not copy.

Late afternoon on a Sunday we locked ourselves out of our new home. Rich didn't hesitate to come to our rescue! He arrived right on time and took the time to take care of us. The price was way lower than I expected. I plan to use their services for my company as well. Would highly recommend this company and rich!!! read more

Great experience. I was having trouble with spare keys that would work on the security door but not the front door. They rekeyed my tumbler and explained the reason why I was having problems. I was expecting to pay more based on the quote I received (service call charge and pro-rated hourly charge)but I was not charged for the hourly fee. The technician was courteous and did a great job. I recommend this business and will be calling them again if the need arises. Thank you. read more

We've used these guys two more times since the original for an apartment we rent out to tenants in Mesa! They are very professional, reasonably priced and on-time! read more

This locksmith outlet was terrific in every detail. Knowledge,customer service, installation. My call to A Professional services was a recommend by an Mesa area community security liaison. I am not disappointed. The request was completed in an hour, the job was indeed professional in every way. I am a satisfied customer and will reuse this establishment when this service is needed. read more

Recently had a late night lockout and when called for emergency service I got Tim. He was fast on arrival, patient every step of the way in troubleshooting and did an absolutely amazing job with a smile. It is hard to find service like this these day, but this company and their staff stand out!! read more

I have used A-Professional Locks on referral from a friend to get locks rekeyed (12 locks and not one problem). Recently my 90 year old neighbor had a front door she could not get out because a little spring inside the handle broke. I went to all the logical places Ace Hardware, Home Depot, Lowes...waste of time. Then I tried the internet...bigger waste of time. I went to A -Professional and showed them the part (didn't even have the exact manufacturer)...the part that was broken is not available but they had an old unused knob to get the part I needed! In this day and age it is hard to find a business with TOTAL INTEGRITY...definitely use these guys for anything and feel confident you are dealing with the best !!!!!! read more

Here I am at the shop with a tailgate lock that is broke and needs to be drilled out to open gate and replace lock... But Armondo the Tech tells me: "I do not want to mess with it...sorry"... What ?!!!!! I am very displeased for wasting my time here with a shop that does not know it's craft. read more

Professional, efficient, affordable key and lock service. They made a copy of my motorcycle key and re-keyed my saddlebag locks quickly and the keys work great. They also have a wide selection of affordable safes. read more

Richard and the entire staff were the best! My safe lock malfunctioned. Richard opened it without drilling and very reasonable. He replaced the lock and keypad while he was at it. Great job! Thank you! They were recommended by Liberty Safe. I recommend them too!!! read more

Steve quoted me a 20 minute dispatch that was closer to an hour. Do better Steve. Tim, the locksmith, was great. I'll use a different company should I need somebody in the future and will not recommend this one. The customer's time matters, Steve. read more

These guys are Amazing! We have accidentally locked our keys in shop vehicles more then I'd like to admit. They are always here quickly and always very professional and pleasant. They are now in our speed dial Haha, Thanks guys! read more

Went in, the guy only took 30 seconds to make a duplicate and costs me only $1.63,,,pretty impressed :D HIGHLY RECOMMEND