We have not used Superior, so this review is based solely on first impression of their showroom and…read morestaff for countertops. We stopped in late last Saturday morning on the recommendation of our cabinet maker. I was very disappointed that, although the sign on the door clearly states that anyone entering must be wearing a mask, the red-headed woman that initially helped us didn't wear one at all, and the second woman who assisted us with a product quote kept hers under her nose the whole time. The second woman escorted us around the showroom to help us find a match for something we already liked. She priced out a Hanstone countertop with 2 separate measurements (with and without a separate breakfast bar) and the estimates were $2600 more than one we got from ProSource for the exact same material and the quote for turnaround time was 2 weeks longer. While we appreciated the very quick estimate (we did have to wait a few days for ProSource), it was really not worth the trip out to Portsmouth for us. They also don't carry anything other than stainless sinks, which was unfortunate. Given their inability to adhere to their own protocols and their exorbitant pricing, we will not be patronizing Superior Marble & Stone.

We ordered this absolute black granite slab as a hearth piece for our fireplace from superior…read moremarble and stone. They cut it down to size and put a half bullnose on the 3 exposed edges. Looks perfect in our space and was exactly what we were looking for.

It was great working with Tony. He gave me a tour of the shop, showed me all the stone he had in…read morestock. Educated me very well in stone countertops. So when I left there I was smarter than when I got there. The whole process was stress free. I got to pick out my slab (Fantasy Brown), everything was approved by me before they did any cutting, and the finished countertops came out perfect. I was a little taken back by the need for a 50% deposit, but it turns out that everyone requires that same deposit, so not a problem. Vary professional crew came out and were done in about 3 hours. Bottom line, I am happy as can be with my new countertops from QSC and will definitely call on them again when I do my kitchen island.

The initial consult was great and they did a decent job. The communication was bad. I definitely…read morewouldn't do business with them again

I never ended up doing business with this company as the office personnel talked me out of it…read more As someone who's been in the construction business most of my life I would be extremely upset if I found out that a secretary was costing me business. I met the owner, who was nice, but couldn't provide me with an estimate at that time. I'm not sure why as everyone else I talked to did provide one on the spot. Anyway, after a few days go by I called the office to enquire about it and was told that I will get it shortly. That was Friday. On Monday I still hadn't got it so I sent an Email request. I'm thinking they must be so busy that they didn't care about my job. It was 60 sq feet of countertop. Well, the response I got back was not only rude but she decided to tack on an extra $1500 to the estimate with a snide remark about really looking forward to doing business with me. Needless to say I went with another company and was very happy about it.

Phenomenal customer service and craftsmanship. Quoted the same exact quartz countertops at several…read morelocations and CC was not only the least expensive, but their professionalism and knowledge of the trade was unmatched. After the countertops were installed, we went back for our hearth and again, we were impressed. We'll be back for bathroom countertops soon!

Mike and his crew do great work they have done work from me several times ... from refinishing to…read morelaying new hardwood floors and even patched floors where we had mold remediation, they sanded and refinished, never could even tell the patch work! I love my floors not only are they beautiful they are easy to maintain! I would recommend them to anyone! Honest and hard working this business has been around threw many generations! Thank you guys for doing great work!

Mike Kittrell is down-to-earth, knows his business, and delivered on what he promised. The workmen…read morethemselves obviously had years of experience; they were true craftsman and experts at what they do. We can't wait to have them in to re-do our second story floors. They cleaned, sanded, and refinished our 80-year old floors that had been covered with paint, carpet, staples, and various gunky substances. The also patched former radiator holes and a few damaged boards, put in new thresholds and installed quarter-round molding. Our floors look fantastic! I have recommended Kittrell's to numerous friends and acquaintences and will continue to do so.

I got my 1000 sq ft house refloored and leveling performed of my new addition room, and through out…read morethe whole process all 7 people that came in my house handled everything very professionally and knocked out all the worked with excellent first time quality and in a timely manner. My house looks 1000x times better with the job Yates did and did it with a reasonable/affordable cost. I highly recommend Yates flooring for ant flooring needs

I loved Pete Yates and every one of his crew.. The Job , Price, Communication were excellent.. we…read morelove our new floors.. thank you sooo much. you wont regret this choice. choose him!

I needed new counter tops in my new home, however, I was in the middle of other construction. I…read morehad several issues with other companies not showing up or even contacting me back. From the beginning to the end of the project, they kept me informed and worked around the other construction. Every single person I encountered were friendly, helpful and courteous. The young men that came to install actually vacuumed my kitchen floor when they completed the counters and were extremely polite. I would def recommend this company and my counter tops are beautiful!

DO NOT USE THIS COMPANY!! I placed an order for a client on…read more8/7/2020 for custom countertops, based on recommendations from another company. When placing the order, I was told it would be ready within 2 weeks. At 2 weeks, I called and was told it would be another 2 weeks. (They didn't call me to let me know of any delays). Once again, I called them to find out the status, and once again, the countertops weren't there. Now, we're at 4 weeks for a 2 week order. My client is being patient, but they've got a torn apart kitchen. They're not exactly happy about this delay. We've already made a deposit to this company for half of the amount of the cost. They've given no reason for these delays. Once again, another 2 weeks goes by with constant phone calls by myself to them. Absolutely no communication FROM them. Finally, the counters are ready. BUT, no backsplashes yet....ARE YOU SERIOUS?????? Fine, at least the customer can use his kitchen. During this time, I have asked several times to speak to the owner/boss/manager and have been given several reasons of why I'm unable to, not in, fishing, etc. When going to pick up the counters, they weren't even all cut correctly. I could go on, but the long and short...A few days later, we finally got the backsplashes too. My customer had to wait a frustrating 2 months to get his counters finished and I have YET to hear back from this company boss. Oh, but the receptionist did say he approved $50 off the total bill........Yes, that number you see is the correct number of 0's. $50. He cost me about $400, plus the time, aggravation, and reputation, but he'll offer a whopping $50 for my time and the gas it cost me to make multiple trips to pick up the countertops. What a stand up guy.........NOT

When looking at replacing our dated floors, my wife and I contacted Thomas at Reap Industries. He…read morewas very polite and arranged to come by our home the very next day to take a look and measure. He showed up the next day on time and offered to wear gloves and mask prior to entering our home (this is during the COVID-19 crisis, regardless of anyone's differentiating feelings towards the crisis, this was a nice personal touch). Once he completed measuring, he talked us through various product options and suggested laminate vinyl plank as a great choice. Lifetime residential warranty, waterproof, scratch resistant and affordable. Those were the exact qualities my wife and I were looking for in our new floors. Thomas showed us a video of the flooring system that they just completed in a multi-million dollar home and I'd have to say, they looked phenomenal. We received our estimate the very next day and decided to move forward with project. The install team was great and completed our job in a day and minimized their footprint in my home. So happy we choose Reap Industries and highly recommend you consider them for your next flooring project. 10/10 A++

I am so pleased with this company. After several estimates - with some companies ridiculous on…read moretheir estimates. Do not believe "Free Installation" as that labor has to come out somewhere. Thomas and his company installed over 1500 square feet of waterproof laminate flooring at a very reasonable price . They were extremely courteous starting with his office manager, Donna to the installation crew. They were flexible with their work schedule after I discovered some floor joists and wall had to have work done due to an undetected leak. I am pleased to have found a "local" and honest company. They cleaned up and never left a mess. I would recommend you look into this company for this type of installation and don't waste your time with big box nor companies that advertise on television.

I just got beautiful quartz countertops with a full height backsplash and a 2" mitered edge on the…read moreisland from Absolute Kitchen and Bath. They helped me select material and went over many design options. Their design services really helped my vision become a reality. The work is beautiful and everyone on their team was professional and great to work with! I highly recommend them!

Very professional organization! I would highly recommend them as they do great work! I have used…read morethem several times and would use them again in a heartbeat. Thank you Jennifer!!