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    Services - K B Tops

    Countertop installation

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    Superior Marble & Stone

    Superior Marble & Stone

    4.3
    (11 reviews)

    We have not used Superior, so this review is based solely on first impression of their showroom and…read morestaff for countertops. We stopped in late last Saturday morning on the recommendation of our cabinet maker. I was very disappointed that, although the sign on the door clearly states that anyone entering must be wearing a mask, the red-headed woman that initially helped us didn't wear one at all, and the second woman who assisted us with a product quote kept hers under her nose the whole time. The second woman escorted us around the showroom to help us find a match for something we already liked. She priced out a Hanstone countertop with 2 separate measurements (with and without a separate breakfast bar) and the estimates were $2600 more than one we got from ProSource for the exact same material and the quote for turnaround time was 2 weeks longer. While we appreciated the very quick estimate (we did have to wait a few days for ProSource), it was really not worth the trip out to Portsmouth for us. They also don't carry anything other than stainless sinks, which was unfortunate. Given their inability to adhere to their own protocols and their exorbitant pricing, we will not be patronizing Superior Marble & Stone.

    We ordered this absolute black granite slab as a hearth piece for our fireplace from superior…read moremarble and stone. They cut it down to size and put a half bullnose on the 3 exposed edges. Looks perfect in our space and was exactly what we were looking for.

    Walsh Tops

    Walsh Tops

    4.0
    (4 reviews)

    I needed new counter tops in my new home, however, I was in the middle of other construction. I…read morehad several issues with other companies not showing up or even contacting me back. From the beginning to the end of the project, they kept me informed and worked around the other construction. Every single person I encountered were friendly, helpful and courteous. The young men that came to install actually vacuumed my kitchen floor when they completed the counters and were extremely polite. I would def recommend this company and my counter tops are beautiful!

    DO NOT USE THIS COMPANY!! I placed an order for a client on…read more8/7/2020 for custom countertops, based on recommendations from another company. When placing the order, I was told it would be ready within 2 weeks. At 2 weeks, I called and was told it would be another 2 weeks. (They didn't call me to let me know of any delays). Once again, I called them to find out the status, and once again, the countertops weren't there. Now, we're at 4 weeks for a 2 week order. My client is being patient, but they've got a torn apart kitchen. They're not exactly happy about this delay. We've already made a deposit to this company for half of the amount of the cost. They've given no reason for these delays. Once again, another 2 weeks goes by with constant phone calls by myself to them. Absolutely no communication FROM them. Finally, the counters are ready. BUT, no backsplashes yet....ARE YOU SERIOUS?????? Fine, at least the customer can use his kitchen. During this time, I have asked several times to speak to the owner/boss/manager and have been given several reasons of why I'm unable to, not in, fishing, etc. When going to pick up the counters, they weren't even all cut correctly. I could go on, but the long and short...A few days later, we finally got the backsplashes too. My customer had to wait a frustrating 2 months to get his counters finished and I have YET to hear back from this company boss. Oh, but the receptionist did say he approved $50 off the total bill........Yes, that number you see is the correct number of 0's. $50. He cost me about $400, plus the time, aggravation, and reputation, but he'll offer a whopping $50 for my time and the gas it cost me to make multiple trips to pick up the countertops. What a stand up guy.........NOT

    Dream Stone Countertops

    Dream Stone Countertops

    5.0
    (2 reviews)

    We were referred to Dream Stone by another satisfied customer in our neighborhood. We selected…read morethem to install new countertops and backsplashes after investigating numerous candidates. The price we were offered was lower than the competition, and the quality of the installation was excellent. We chose our materials from an outside provider, and this was not a problem. Our service representative, Michael Childress, worked with us from start to finish and was always available to answer all of our questions along the way. Two slabs was all that was required to complete the countertops, full back splashes, and breakfast counter. There was even enough material remaining to do a bathroom vanity, and a (free) cutting board. See attached pictures.

    Beyond 5 stars excellent: our new kitchen countertop is perfect and absolutely stunning. Not only…read moreis the work product incredible, the diligence, professionalism, and responsiveness of the entire team - Javier, Diego, and Mike - makes them an amazing company to work with. We had Dream Stone install our kitchen countertops and a massive kitchen island, and every detail was so perfectly executed - I love the way the corners and edges look, and overhang were better than I envisioned. We cannot say enough good about the quality of work from Dream Stone - they were able to understand our timeline and help us meet those priorities (came prepared prior to our meeting for a quote), was consultative and gave great advice (material, how to finish out construction, etc.), and post-install, was still incredibly responsive and helped us make a slight adjustment on one of the edges. They knocked it out of the park in every way (pricing, reliability, responsiveness, professionalism, honest workmanship) and we look forward to working with them again and again. Thank you Dream Stone team!

    Kitchen and Bath Shop - Virginia Beach

    Kitchen and Bath Shop - Virginia Beach

    3.3
    (15 reviews)

    outstanding job and performed perfectly. Finished on time and perfectly done. Color scheme that we…read morepicked out turned out perfectly.

    Our experience with The Bath Shop had both frustrating lows and ultimately a strong recovery…read more At the beginning, everything felt promising. Cat, the designer, was fantastic to work with--knowledgeable, responsive, and easy to communicate with. We were pleasantly surprised by how quickly we were able to get on the schedule, and at that point, we felt confident we had chosen the right company. Unfortunately, once the work began, it became clear that the quality of the initial installation was not acceptable. The shower pan did not drain properly, the original 20-year-old liner was not replaced, and there were a number of cut corners that raised serious concerns. It was disappointing, especially given the cost and our expectations going into the project. That said, what truly turned the experience around was how the company handled these issues. Aaron and Noah stepped in and responded in a very professional and accountable way. They took our concerns seriously and committed to making things right. A new crew was brought in, and the difference was night and day. The second crew was professional, efficient, and clearly took pride in their work. They redid the project properly, addressed all previous issues, and delivered a final result that we are genuinely happy with. While the process had its hiccups, the company's willingness to stand behind their work and correct mistakes restored our confidence. In the end, we are very pleased with the finished bathroom and appreciate the effort it took to get there.

    K B Tops - countertopinstall - Updated July 2026

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