Rodney was always on time. Remodel started soon after contract was written. Performed all task as…read moreinstructed within the contract for estimated cost. Some aspects of the remodel were of complicated circumstances due to the age of the house. Rodney handled those situations.

TL;DR: Happy with our experience…read more I'm always nervous about projects around the house and the people we hire to do the projects. My husband and I met with a few different bathroom remodeling companies to change out our uneven shower stall that pooled a lot of water to the side of the shower and therefore didn't drain. We decided to go with Rodney at Full Circle Kitchen & Bath. We were able to schedule an appointment for an estimate for the same day that we called him. When he arrived, he gave us a flat base price for the shower stall and the labor, and then told us how much the extra shelving, seat, and grab bar we wanted would cost on top of the base price. Once we called Rodney to tell him we wanted to move forward with the project, he sent us a contract to review via email within about a day. After we reviewed the contract and agreed to it, he visited our house again to sign the contract, collect the downpayment for supplies and re-measure the shower stall. Rodney uses Sentrel products for the showers he installs including the showers he installed at his own house. He ordered the Sentrel shower stall and other accessories and once those arrived, he called to schedule installation for that same week. Rodney is eager to start working early in the morning at 7am. He only works on one project at a time and doesn't split his time between clients, so there aren't half-finished projects that sit for days or weeks at a time when you hire him. He works weekends as well as weekdays. Rodney is prompt to answer questions via email and phone. My husband and I stayed home while Rodney and his assistant worked on the shower stall. They covered the carpet so it wouldn't get dirty or damaged. Rodney is a serious worker that strives to do a good job. He told us every time he was going to shut the water off and for how long it would be off, so we could prepare for that. He called us over to look at any strange house issues that would interrupt the progress and to get our opinions about how to proceed. We had a very uneven floor, floor joists too spaced apart, waterpipes that were coming up through the shower floor instead of behind the wall, and a giant hole carved out of one of the floor beams for the drainpipe. The new shower handle was defective and leaking, so Rodney put in a temporary handle for us to use the shower until the company sends a replacement that he can swap out. Also, he showed us how to change the handle ourselves if at some point in the future we decide that we want a new handle or need a new cartridge. Additionally, the previous owners had put up tile around the old shower stall on the walls that we wanted to keep if possible. Rodney was able to save that for us. Rodney also uses the expensive silicone sealant so there shouldn't be mold growth and we shouldn't have to re-caulk. He used Pex pipes to replace the copper pipes that were coming in at weird angles. We haven't used the shower yet as we're waiting for the sealant to dry completely, but I'm feeling good about the experience we had and am glad we hired Rodney.

I was distressed to hear about the experience of a client who visited Coastal Cabinets and was not…read moreacknowledged or helped. Being a local designer and always demanding the highest quality and service for my clients, Coastal Cabinets is always my first choice. I make an appointment and bring notes and ideas for client meetings. Jenna is amazingly knowledgeable from having been in the business for many years and her follow up is stellar. She works with a multitude of vendors of various styles and finishes, plus she can add custom details. Many of the vignettes have hidden storage ideas. There is also a convenient display of cabinet hardware in the back of the showroom. With so many details to decide in making the perfect kitchen or bath, anyone working with Coastal Cabinets will be in the best of hands. Sorry there were not more hands the day the one star client and her husband went !! Eubank Design Concepts

My husband and I visited Coastal Cabinets by Jenna today because we were looking for a specific…read morecabinet that used to be sold by Ferguson and we were told that the owner of this business used to work at Ferguson's in the cabinet department. We walked in and a young woman, I can only guess, Jenna, was helping another couple. We walked in and were never acknowledged or spoken to. My husband and I walked around and looked at cabinets waiting to be acknowledged. After 15 minutes of not even being looked at we decided to leave. We are building a custom home in Bay Colony and have the need for a lot of cabinets. I can only surmise that the owner looked at the color of our skin and made the decision that we were not worthy of a greeting nor a conversation.

We had some major structural issues with our home and hired Chris to handle the repairs. From start…read moreto finish, they were absolutely fantastic. They showed up on time, explained everything clearly, and really made sure we understood what was going on with our house. It has been a long and complicated project and it was truly nice to know we were working with someone who knew what they were doing. Even when something unexpected came up during the process, Chris handled it confidently and professionally. He consistently provides fair prices as well. I have never felt like he's trying to overcharge me. The crew worked quickly but carefully, and you can tell they take pride in doing things the right way. They kept the space as clean as possible and were always respectful of our home. I felt like they genuinely cared about fixing the problem, not just getting the job done. Now that the repairs are complete, our home feels safe and solid again -- such a relief. I can't say enough good things about this company. We will definitely hire Chris to do work in the future. If you need trustworthy, skilled people for structural work, I would 100% recommend Chris Richards and Chris's Custom Builds.

Can't recommend Chris enough!! He is worth waiting for...he has completed several projects for me…read moreand each one looks fantastic!! Highly recommend!!

These guys built the cabinets for our home. Fantastic craftsmanship, and they took the time to show…read moreus all the various options and what would work best in our kitchen for our needs. I would recommend this wonderful business to everyone!

From the owner: Local family-owned and operated business specializing in custom made cabinetry and countertops for…read moreyour kitchen, bathroom, and all other areas of your home made right here in Virginia Beach since 1963.

Before selecting this company dont do what we did and trust them to their word. We decided to…read moreremodel our entire kitchen, Bobby came out and measured a couple of times and told us 6-8 weeks. At the 7 week mark (we) called and they told us we needed to come in and pick the colors and handles. Week 9 we again called and they scheduled us for a 2 day install. The day before install my wife called and was told someone contracted the COVID and they had to shut the production plant down and it would be 2 more weeks. (We have no kitchen at this point) Week 11 we once again called and was scheduled for Monday and possibly Tuesday (yes today) and Monday we were told their truck was broke down and they never came. Today we had to call them again and was finally told the truth.. We are told the cabinets got put on the back burner and they were only 98% complete drying from the paint. Now mind you after the cabinets are installed you still have to wait for the counter tops. Lord only knows how that will go. This company will lie to your face, make up false excuses and will not call you to keep you informed. If that is the way you want to spend your money then by all means go waist your time and money. This company is in dire need of customer service and new management that wont lie to a customer.

I attempted to contact them for a pantry remodel. I did what the employee at the store requested…read moreover a month ago but despite multiple phone calls and promises that he will get us a quote, the owner has never contacted me or provided a quote. He didn't even bother to reply to the emailed pictures confirming receipt. I guess my small project doesn't rate a simple professional response.

We decided on Kitchen Emporium for the complete remodel of our kitchen. We met with Stephanie…read moreseveral to pick our design, which she designed perfectly for us. She took us to stone places to select the stone for our countertop. She guided us through the selection and colors of the cabinets. She was always available for any questions we may have had. She scheduled all the people doing all the other work, plumbing, sheetrock, electrical and installation of the cabinets, floor and backsplash. They were all there on the scheduled times and days and completed on time. All the work was done to perfection. We couldn't be happier with our kitchen. If you need a kitchen work done, you would be remiss in not using them John and Christine Horn Hampton VA

Rob and the nice folks at Kitchen Emporium made my total kitchen remodel as easy as one could hope…read more They are very good at keeping the customer informed about every step of the process, and they are also flexible. I had changed my mind a few times about countertops and they were very accommodating. They make you feel as though the ultimate goal is that you are happy with your choices and that you get exactly what you want. I would recommend using Kitchen Emporium any day. Next, I'll go to them for a bathroom remodel.

I have had the privilege of working with Monarch Building on a couple different projects. The first…read morewas adding a deck to the rear of the house in place of the old stone patio. The professionalism, quality of work and attention to detail was fantastic. The second project was a bathroom remodel following a failed remodel done by another contractor only 4 years prior. Tony and Terry came in, assessed the situation and presented a plan on how to take care of everything. Again, the quality of work and attention to detail was beyond reproach. Yes, it was an expensive project, but their work justifies the cost. I will without a doubt, hire Monarch Building for all future projects! If you're in need of a contractor, and one that cares about his clients as well as the quality of work being provided, Tony and Monarch Building should be your go to. Icing on top, Tony and crew will even play with your dogs and set them at ease with them being around doing work on your property.

We felt so lucky to have found Monarch Building when we bought our new home. After closing, we had…read moreabout a month before moving in. Monarch was able to repaint the entire interior, replace all the carpet, and convert a combo tile/carpet floor to LVP in the span of three weeks. Their work was excellent quality and Tony was wonderful at coordinating the projects to be sure things were done correctly and in a timely fashion. He was also very practical and made great recommendations that stayed within our budget. We plan on replacing windows in the next couple years, so he advised against any repainting any windows so we wouldn't be paying for them twice. This was our first home and some of these decisions I needed guidance on. Tony and Monarch Building helped us though the process and truly made our home feel like our own.

Huge selection, very sweet staff. I was looking for something to match a retro color scheme and…read morethey came through!

I have used Mosaic Home Interiors consultants and products for a kitchen remodel, and most recently…read morefor a bathroom remodel. Kelli Croft's guidance, expertise, and professionalism were invaluable for both projects. The end results for both projects exceeded my expectations and reinforced the advantages of using a full service organization like Mosaic to get the most value and satisfaction for the money spent.