We signed a contract and paid our deposit to N-Hance in October 2022 (eight months ago) for a job that we were told would take four weeks once work got underway. It's now mid-June and the work is still not done. After terrible communication and many, many unanswered texts and phone calls, we were left with no choice but to part ways with N-Hance. In our final text exchange, we received a very flimsy apology for "leaving us in this situation" and, unbelievably, they asked us to sign a release in which we would agree to not leave the company a bad review. I understand that many businesses are struggling to find skilled labor, but this project was completely mismanaged and now we're the ones left to try to find a new contractor to pick up where N-Hance failed. We are missing cabinetry and drawer faces and some of the work that was completed needs to be repaired/corrected. N-Hance broke two floor tiles in our kitchen which also need to be replaced. Time and time again over the last eight months, the owner of this company lied to us both in conversation and in writing (and had to acknowledge that he willingly lied), assuring us that the work would be completed, cabinetry would be installed, the project would get back on track, etc. If you, like us, are hoping to update your kitchen without ripping out cabinetry, find a different contractor to do it. Please note that most of the positive reviews of this company are several years old. I'm writing this review because I want to save other people from the incredible frustration that we've gone through. read more

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I would like to recommend this business, but unfortunately we are still waiting for our job that started in November 2020 to be completed. We are still missing 2 cabinet doors and one will come off in your hand if opened. We are getting the run around and it doesn't look like their integrity is not what I had hoped. Think twice before hiring. read more

Requested an appointment on-line for an estimate to refinish our hardwood living room floor via Nhance's website. Three days later all we get is an email to call them. We could have done that in the first place! So much for their "Slick" web-site. Bottom line: "Walk away from a business that's unresponsive to a potential customer!" read more

The wife and I just had our hardwood floors restored by this company. I heard about this new procedure that could restore your hardwood floors without having to sand them, using harsh, irritating nauseating chemicals etc. If you have ever had your floors restored you know what I mean. This procedure requires none of the above. The two service men (Ralph and Dan) showed up on time of the day stated, prepared the work area, and began. I understood this was a new procedure and it could be done in one day. Ralph as well as the vedio assured me there would be just a small amount of smell in the area, but it would not be harsh. The two worked well together and the job was completed that evening. We had the windows open, fan going after they left and in a few hours no smell. I was told that we could walk on the floor and replace the furniture as soon as they walked out the door. At the completion of work they used a mobile blue light source to dry the floors. Our floors had a wax build up and we had done everything short of sanding with no results. If this had not done the job we would have had to result to completely stripping, sanding, sealing and applying pollyurterain to the floor. That I did not cherish the thought of and thanks to this new procedure is a thing in the past. I went to You Tube and checked this franchise out. There is a vedio that showed us what they would do and the results which we could expect. My wife was so happy as was I with the results she couldn't wait to call all and start showing her beautiful floors off. I was very glad to see the relief on and smile on her face. I highly recommend this company to all for restoring their hardwood floors. We had other companies come out and tell us what we had to do to get our floors back to the original condition, but that required the sanding, etc. If your floors need restoring give the associate Ms. Jan- Marie a call at 7578695382 and tell her I sent you. I promise you will not be disappointed with NHance Wood Renewal for your hardwood floors. I highly recommend this company and will call them in the future when it comes to our floors. Last, but not least the cost was reasonable. read more

Nhance - Flooring Near Me - Virginia Beach, Virginia

Where do I even start? I'll start with I strongly advise you go somewhere else! My job started the week after Mother's Day (MAY) and just finished up a week ago (end of August). What was to take/told 5-10 days took 4 months and really still incomplete but my husband has had enough. My cabinet door was lost, paint chipping-constantly touching them up. When I finally got my WHITE doors back they were dirty, chipped, just a mess, and had to go back to the shop to be touch up again and again. It was just an absolute headache-MESS. The wood work is terrible. My husband hung/re-hung most of the doors. What you see and are promised on the Corporate Website is not even close to what you get or at least not what I got. read more

NHance did our kitchen cabinets and when I signed the contract the owner of the franchise said that the process would take a week but this turned into over a month. Granted, we purchased a home that had been on the market for awhile and the condition of the cabinets weren't the best (dirty & grimey) so I understood the issue. Unfortunately, after 3 months the paint on the cabinets started to crack and peel so I called the owner and he came out, looked at the cabinets and agreed that they needed additional work and promised that we would be a priority but this process again took over 3 weeks. After several attempts to match the color (which can still be found at Home Depot), NHance was unable to get the color right. This was before and after Thanksgiving and I requested that they reinstall my cabinet doors as I had people coming Christmas and didn't want my kitchen to be in disarray. The owner agreed that we would schedule after the new year and we have/had an appointment scheduled but again, no one showed up to take the doors and the drawers to be done again and I was told to pick another color in the gray shade since they couldn't match the color. Both myself and my husband have called and left messages and have not received any response from the owner. Sadly, upon further inspection of the previous work NHance had done on the 3rd attempt was shotty to say the least, cracking, bubbling and way too much paint on some of the cabinets, it's a wonder why the paint wouldn't match. My kitchen would be gorgeous and I would be satisfied if Nhance would provide better customer service and quality workmanship. read more

VERY SATISFIED. Pleased with the attention to detail. Performed work according to agreement and did some extra unexpected things with no extra charge or problems. read more

We hired Bob and his rockstar crew to do our kitchen cabinets, master bath vanity, second bath vanity, powder room vanity, and our foyer floor. We were very pleased with the scope of the work. Our outdated, but well built cabinets and vanities look amazing. If I had it to do over again, I'd probably skip the foyer floor refinish, but only because my floor was in pretty bad shape to begin with. I probably should have just replaced it. I believe that the N-Hance method would work much better on a floor that had less damage. Overall, we were extremely pleased, and would recommend them to anyone. They are a pleasure to work with, and they go to extraordinary efforts to please the customer! read more

Nhance - Flooring Near Me - Virginia Beach, Virginia

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If you consider using N Hance (VA Beach) for cabinet refinishing, you might want to consider your other options. While my cabinets look good, the company is not well-run professionally. The owner, Bob Dumas, is full of promises he does not deliver. The painter on my job was pulled off and sent to another location. There were delays and excuses for not getting it done, do I finished it up myself. Plus my wood floors were obliterated by the tape used on the plastic tenting that took off the finish. I have been waiting 6 months for Bob to follow through on that. I even called the national office, but it did no good. If there are help issues or product delivery issues, I get it, but telephone calls are not returned, commitments honored, or keeping the customer informed. We wish we had not made our final payment until everything was completed. We won't make that mistake again. read more

I had my 30 year old cabinets refreshed with Nhance and the are absolutely beautiful! TJ took great care and worked diligently to get the job done. A friend of mine who is a realtor saw them and thought I had new cabinets installed! This process fit into my teacher-budget and was significantly more economical than refacing or replacing . I highly recommend!! read more

Nhance - This is before... - Flooring Near Me - Virginia Beach, Virginia

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Was quite pleased how my kitchen cabinets turned out - I was a little apprehensive about picking a paint color out- The process was super easy as a homeowner with a dog - I didn't have to clean out all my cabinets and worry about dust, chemicals. everything was covered and I was able to keep my dog away from the area with no problems. I appreciated the helpfulness of putting back a few things that were not necessarirly part of the job. JamesB. and his crew were professional and exceptional with clean up and putting my cabinets and knobs back in place exactly as they were before. All the cabinets were numbered and schematically drawn to insure the completed results. I hope to do my bathroom cabinets sometime this summer to give them a brand new look as well. I have a kitchen that looks like it did when we moved into the house years ago. read more

Job has not been completed at this time. Will provide a complete review once drawers are made, painted and installed.

Exceptional product and service!! I definitely recommend using them to bring life back to your floors.

This company is amazing! They are extremely knowledgeable and professional. In just a few days they completely revitalized my kitchen and turned it into a room that I love. They were so clean in the process that I could even use my kitchen at night. We have had so many complements on the quality of work, including some from contractors remodeling another room in our house. We even had them go into two of our bathrooms to update the vanities. I would hire Bob and his team again, I just wish I had done it sooner. read more