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Diamond Home Services

3.4 (54 reviews)
Closed 8:00 am - 6:00 pm

Services - Diamond Home Services

Gutter addition

Gutter installation

Gutter replacement

2 More Services

New roof installation

Roof replacement

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Recommended Reviews - Diamond Home Services

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We commissioned Diamond to install a new roof system and due to inclement weather, the job was pushed back for months. The folks at Diamond were so gracious and we kept in contact until the big day arrived. The work was completed in record time and the cleanup was "top-notch." We are beyond pleased with the work and the 30 year warranty. Special thanks to all those who made this happen.

Replacement of roof

Diamond Home Service was really great. We are very happy with the replacement of our new roof on our house. The price was reasonable and affordable. Also The staff and workers was very respectful and professional. They did the worked in a timely manner. They clean up very thoroughly. Whenever I called the office and needed Assistance. Rita Maher, was always attentive, to what I needed. And she made sure that it was taking care of immediately. Thank you again, Mr. Brad, Rita Maher and Diamond Home Service for a job well done. I recommend Diamond Home Service to do your Home Improvements. From: Luther & Sheila Larry

Gap between gutters and roof

My mom has used Diamond for several other projects and decided to use them again for her porch roof and gutter replacement on Rhodes in Chicago. I cannot comment on the actual project process, but I will comment on the results. My mom is 80 years old and does not see well. She has trusted Diamond because they come out and do the work. She feels comfortable with their sales teams and project managers and their prior projects have been good. I hope that the following complaints will be fixed expediently and correctly. 1.The gutters were attached to the shingles with what appears to be zip ties Instead of gutter brackets. I have never seen this in my life. I imagine that any weight on the gutters will pull the shingles off and cause roof leaking. It makes no sense, is unsightly and looks like the work of an amateur. 2. There are areas of the gutters that are not even attached to the roof. An obvious gap between the roof and gutters exist. This defeats the function of gutters. Who would put up free floating gutters and gutters attached to rubber shingles. These will fail and be hanging further off the house with the next big rainstorm. 2. An end shingle was not cut to the contours of the roof and overlaps a gutter downspout. This will cause water intrusion underneath the shingles, into the house. 3.They did not caulk an area of the north roof that attaches to the rest of the house. This is also an obvious area of water intrusion. 4. The end of the gutter that terminates into the ground drain is not covered which can cause the drain to clog from surrounding debris. I don't understand how one can possibly redo a roof to be watertight when holes are placed in the shingles to attach the gutters. The gutters are not stable because they are not attached to the wood of the house. This is basic to the function of gutters. Gutters are not cosmetic, they are functional. So is roofing. If one cannot install a roof then install gutters for the roof to drain water away from the house then they should not be in the roofing business. This is not acceptable. I can't imagine that a project manager or any licensed roofer performed this work. I am requesting that they send a licensed roofer to remedy these issues.

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Review Highlights - Diamond Home Services

I am pleased that Craig Diamond addressed and listened to my concerns and made sure that I was a satisfied customer.

Mentioned in 5 reviews

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American Thermal Window

American Thermal Window

(157 reviews)

Jefferson Park

The old backdoor was, kind of, a joke, because it didn't really close and cold wind could come in…read moreeasily and one could clearly see that was extremely outdated. I contacted "American Thermal Window Products" and wanted to get this house project rolling before 2022 came. Unfortunately, due to labor and material shortages, I was informed the door installation would be at least a three-month wait. Hey, that wasn't the company's fault and I always received a good service and prompt responses from the office. Nick was assigned to get in touch with me for an estimate. Nick and everyone else in the office were very friendly. Nick explained everything about the estimate (free in-person estimate) and answered any questions we had. He emphasized that everyone involving with the installation process worked for the company. With that being said, there would be no third party contractors hired off the street! I understood the virtue of using the company employees. I have been part of the gig economy for some times. I wouldn't say the contractors wouldn't do a job, yet there could be a lack of accountability on their part of work certainly. In late February 2022, I received a voicemail from Linda and immediately called the office. She scheduled the installation date for me and provided an arrival window. The crew came in prepared within the window and was ready to work! The installation was rather quick. The cleaning was thorough. Everything was painless. The crew leader told us that adjustment could be made if there was a need. That door...let me tell ya...was a godsent. It helped conserve the heat. It did have an energy-star icon, for those who are into the energy-efficient appliances. It is also esthetically pleasing. Overall, I'm very satisfied. I'm going to inspect the windows for the rest of the house and to see if I can get "American Thermal Window Products" involved again.

If you do decide to hire this company,DO not buy that 'we'll do anything to make you happy '…read morenonsense.If they offer anything for free,go not take it unless it's written/added on the contract. They changed the window trim, because of a terrible job with caulking (trim was not in the contact ) it came out poorly and they will not fix it.This company was a headache from the beginning.

Semko - Chicago home replacement windows

Semko

(75 reviews)

Forest Glen

I worked with Jay and Hal on getting 10 new windows and they were amazing throughout the whole…read moreprocess. They came out to measure everything we needed, quoted us on what we wanted and a few other optional windows as well since we were debating on doing everything at once. After selecting the quote for the windows we wanted to get done, a down payment was made and the windows were ordered. They came in a few weeks later and two of their team members came out to install them in the morning. Everything was done quickly and professionally with care. After the install, I had a question about one of the windows since it looked like there was a small crack at the top corner and they sent someone out to look at it right away. It turned out it was just some glue residue that was attached on the inside of the window that made it look like a crack and was easly scraped off with a razor blade. I definitley recommend using Semko as they provided a very reliable service and also beat out many other window companies with their competitive pricing.

Wow. I couldn't be happier with Semko. I had a couple of companies come out and stay for 2-3…read morehours. Jason came and measured the windows and answered all of my questions in about 20 minutes. Then they promptly sent me a quote later that day. The price was great and everything comes with a lifetime warranty, including labor! I replaced all of the windows at my home in Lincolnwood. It took about 3 weeks to be custom made and 1 day to install. The installers did an amazing job! So fast, helpful, moved my furniture and installed all of the windows, put foam insulation around the frames and capped everything on the outside in aluminum. I can already notice the difference in temperature in my house. It looks beautiful. I had a question about how to work one of the windows a few weeks later and called Semko, and they came right out to show me how to use it the same day! They are completely family owned and operated and have been recommending to everyone!

E V Windows & Doors Inc

E V Windows & Doors Inc

(93 reviews)

I could not be more happy with EV Windows and Doors. They installed beautiful new windows to…read morereplace 70 year old windows at my parents house. We learned that the old windows were not even windows by today's standards, they were just huge panes of glass that gave no insulation. He measured the windows so quickly (like 2 minutes) that I wondered if the windows world 3 actually fit (they did!). The price was extremely reasonable; we had intended to get three estimates but my mom and I both lined Kris so much we decided to go with him right away. I chose a day for installation when Kris was going to be out of town on vacation so he let me decide if we wait to wait until he got back or if we wanted him to send his right hand man Daniel. We went with Daniel who showed up right on time on a cold morning. I thought removing the old badly cracked panes of glass would be very difficult. I was right but they got the old ones out quickly and the new ones in so fast and they finished about 30 minutes before their estimate. They only removed one window at a time and our house never got cold on a 33 degree day This was one of the best customer experiences for a project I have ever had. I chose EV Windows after asking CharGBT to find me a great window company with very good reviews and I'm so glad I did. I do not have one negative thing to say. I most strongly recommend Kris and his team.

Best experience from estimate to installation! Chris was professional, efficient, and highly…read moreknowledgeable about premium vinyl windows and the installation process. He walked me through every step, set clear expectations, and was always quick to respond to my questions. His team replaced all 32 windows and a sliding patio door in my Arlington Heights home in early April 2026, completing the entire project in just two days. Their care and attention to detail stood out. They were incredibly respectful of the surrounding furniture, walls, and floors, and the cleanup was so thorough that the only sign they had been there were the beautiful new windows. I would strongly recommend Chris and his team to anyone looking to replace their windows at a competitive price.

Pulse Exterior

Pulse Exterior

(242 reviews)

Avondale

Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

My deck has been a sight for sore eyes for quite some time. I've neglected it for many years but…read morethis year I was on a mission to bring it back to life. I needed a contractor that will get the job done right and Im so glad that I hired Pulse. Derrick came out and measured the deck in minutes, provided samples and suggestions. I knew composite was the way to go so I don't have to worry about maintenance. Within an hour we had a plan. I had a hard time narrowing down colors but helped by offering his suggestions. The colors I picked were some newer options Trex released and Derrick said he was excited to see how it turns out. Derrick and Luke came out and when I watched them work I was highly impressed. They worked like machines; measuring and communicating like a good team should. Luke is clearly a highly skilled carpenter. I had an idea for angled steps and even though it's a bit complicated he took on the project and built some really cool stairs that make my deck unique. Their attention to detail really showed and they kept me informed of their progress through an app with daily updates in what was complete. Communication was top notch and thats important to me. Pulse wasn't the cheapest company, but the value was great. You get what you pay for and Im glad that I finally have a beautiful deck to enjoy. I only wish the rest of my house was as nice as it puts the rest of it to shame. If you're looking for a job done right call Pulse.

Diamond Home Services - roofing - Updated May 2026

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