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    Diamond Home Services

    3.4 (56 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Diamond Home Services

    Gutter addition

    Gutter installation

    Gutter replacement

    2 More Services

    New roof installation

    Roof replacement

    Diamond Home Services Photos

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    Recommended Reviews - Diamond Home Services

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    We commissioned Diamond to install a new roof system and due to inclement weather, the job was pushed back for months. The folks at Diamond were so gracious and we kept in contact until the big day arrived. The work was completed in record time and the cleanup was "top-notch." We are beyond pleased with the work and the 30 year warranty. Special thanks to all those who made this happen.

    Replacement of roof

    Diamond Home Service was really great. We are very happy with the replacement of our new roof on our house. The price was reasonable and affordable. Also The staff and workers was very respectful and professional. They did the worked in a timely manner. They clean up very thoroughly. Whenever I called the office and needed Assistance. Rita Maher, was always attentive, to what I needed. And she made sure that it was taking care of immediately. Thank you again, Mr. Brad, Rita Maher and Diamond Home Service for a job well done. I recommend Diamond Home Service to do your Home Improvements. From: Luther & Sheila Larry

    Gap between gutters and roof

    My mom has used Diamond for several other projects and decided to use them again for her porch roof and gutter replacement on Rhodes in Chicago. I cannot comment on the actual project process, but I will comment on the results. My mom is 80 years old and does not see well. She has trusted Diamond because they come out and do the work. She feels comfortable with their sales teams and project managers and their prior projects have been good. I hope that the following complaints will be fixed expediently and correctly. 1.The gutters were attached to the shingles with what appears to be zip ties Instead of gutter brackets. I have never seen this in my life. I imagine that any weight on the gutters will pull the shingles off and cause roof leaking. It makes no sense, is unsightly and looks like the work of an amateur. 2. There are areas of the gutters that are not even attached to the roof. An obvious gap between the roof and gutters exist. This defeats the function of gutters. Who would put up free floating gutters and gutters attached to rubber shingles. These will fail and be hanging further off the house with the next big rainstorm. 2. An end shingle was not cut to the contours of the roof and overlaps a gutter downspout. This will cause water intrusion underneath the shingles, into the house. 3.They did not caulk an area of the north roof that attaches to the rest of the house. This is also an obvious area of water intrusion. 4. The end of the gutter that terminates into the ground drain is not covered which can cause the drain to clog from surrounding debris. I don't understand how one can possibly redo a roof to be watertight when holes are placed in the shingles to attach the gutters. The gutters are not stable because they are not attached to the wood of the house. This is basic to the function of gutters. Gutters are not cosmetic, they are functional. So is roofing. If one cannot install a roof then install gutters for the roof to drain water away from the house then they should not be in the roofing business. This is not acceptable. I can't imagine that a project manager or any licensed roofer performed this work. I am requesting that they send a licensed roofer to remedy these issues.

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    3 years ago

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    7 months ago

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    4 years ago

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    5 years ago

    They did an excellent job on my roof. In a timely manner and they clean up after themselves! Very happy and satisfied with their work.

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    6 years ago

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    16 years ago

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    5 years ago

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    5 years ago

    Great company to do business with. They have installed windows and are now back doing soffit and facia. Highly recommended

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    7 years ago

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    5 years ago

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    8 years ago

    I hired them for my roof and windows. Outstanding service and quality. The salesman was no pressure and we bonded over food and bbq

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    6 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - Diamond Home Services

    Review Highlights - Diamond Home Services

    I am pleased that Craig Diamond addressed and listened to my concerns and made sure that I was a satisfied customer.

    Mentioned in 5 reviews

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    Pulse Exterior

    Pulse Exterior

    4.9
    (244 reviews)

    Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

    My deck has been a sight for sore eyes for quite some time. I've neglected it for many years but…read morethis year I was on a mission to bring it back to life. I needed a contractor that will get the job done right and Im so glad that I hired Pulse. Derrick came out and measured the deck in minutes, provided samples and suggestions. I knew composite was the way to go so I don't have to worry about maintenance. Within an hour we had a plan. I had a hard time narrowing down colors but helped by offering his suggestions. The colors I picked were some newer options Trex released and Derrick said he was excited to see how it turns out. Derrick and Luke came out and when I watched them work I was highly impressed. They worked like machines; measuring and communicating like a good team should. Luke is clearly a highly skilled carpenter. I had an idea for angled steps and even though it's a bit complicated he took on the project and built some really cool stairs that make my deck unique. Their attention to detail really showed and they kept me informed of their progress through an app with daily updates in what was complete. Communication was top notch and thats important to me. Pulse wasn't the cheapest company, but the value was great. You get what you pay for and Im glad that I finally have a beautiful deck to enjoy. I only wish the rest of my house was as nice as it puts the rest of it to shame. If you're looking for a job done right call Pulse.

    Chicago Roofing Services

    Chicago Roofing Services

    3.8
    (120 reviews)

    Horrible company. At first, they seem easy to work with and promise high-quality work using good…read morematerials and very friendly - However, after the the work was done I noticed the shingles were not laid properly , and the invoice says that I would get color-matching shingles--which I DID NOT GET. It looks like they used leftover shingles from a previous job instead of purchasing new ones that matched. My main issue was a leaking valley and a leaking bedroom ceiling. They "repaired" it very poorly, despite charging me $4,050. I wouldn't be surprised if it starts leaking again soon, considering the exposed nails and misplaced shingles. ( they did come to lay the shingles better by leaving EXPOSED nails which will soon cause a leak and didnt want to change the shingles to color match ) I also paid them $500 to seal my roof hatch, which I understood was a temporary fix--but that repair didn't even last a month before leaking again. When I called them, they quoted me $1,500 to remove the hatch and said they would credit the $550 toward that job. Two weeks later, I followed up by email, and the price suddenly jumped to $3,500. Their final email said, "You want to play games--let's go!" What does that even mean? Is he threatening to come to my home and start a fight? I'm reporting this message to the police in case they attempt anything. Do not trust this company. - they quote you using a drone without actually getting up and doing a better job finding the problem

    A HARD pass on working with this company. My HOA hired them to do a complete roof tear off and…read morereplacement. While that project was underway, CRS failed to adequately protect the exposed areas of the roof, resulting in substantial water damage throughout the whole building, to the tune of $600k in damage. They are a fraud, they are not licensed, and even the license number on their website is false. We had a roof inspector prepare a report to prove the negligence, and nothing...NOT ONE THING...was done according to the standards of the National Roofing Contractors Association. Go take a look at the complaints section on the BBB website where there's a good discussion between the clown(s) at CRS and our attorneys. This company is a total scam; do not let them touch your roof. Learn from our HOA's rather expensive mistake. Stay away.

    Diamond Home Services - roofing - Updated July 2026

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