had a big chip off my windshield . . Required work and GM Jackson Lee was absolutely attentive and…read morecourteous. had it done within minutes and refused payment.Excellent service from him and his staff. kudos to them and thanks a million

These guys are my heroes. I'm not even kidding, they totally saved me and then went above and…read morebeyond after that. Long story short, someone keyed my car and damaged my door lock a couple of years ago. I made the claim right away but then procrastinated on following through with the repairs (for which there is a 2-year time limit if you want it covered by your insurance). I figured I'd have all the time in the world to get it done but then suffered a health condition that took me out for the months leading up to my 2-year deadline. So there's me, trying to find an auto body shop that would take my car in for repair on less than a week's notice. I initially didn't realize how ridiculous of a request that was until I spoke to my insurance provider and then called a large number of other auto body shops. Turns out they all have a 6-week waiting list right now. I literally got laughed at when I called some auto body shops to ask if they could take me right away. But Boyd Autobody Richmond was sympathetic to my situation and agreed to take my car right away, despite how busy they are. I was already on cloud 9 and so incredibly grateful when I went in to pick up my car. But little did I know, they still had one surprise left for me. After paying my deductible and getting my keys, I walked out to my car to examine their work. It was perfect. I then jumped in my car, prepared to drive off, when I looked around and saw that my car was immaculately clean. I was shocked. To put this into perspective, my car has not been that clean in years. I have two huskies, both of which shed like you wouldn't believe and love to run through mud, as well as the sand at the beach after getting wet. And then they get in my car. I literally gave up on trying to keep my car clean years ago. And I'm pretty sure there was close to an inch of husky hair than had accumulated on the floor of my back seats, which I tended to ignore because I have a little 2-door BMW so it was hard to get to that area and I never really had to see it anyway. So let's just say, I was convinced my car would never be clean again unless I paid at least $500 for a professional to detail it. I in no way expected Boyd Autobody to clean the inside of my car like that...and BMW certainly doesn't do it whenever I've taken my car in for servicing (not that I can blame them, lol). But Boyd Autobody Richmond went above and beyond on that front. I don't even want to know how many hours it took the poor guy assigned that task to complete it. I was so impressed and grateful that I ran back inside and asked if I could give the guy who cleaned my car a tip. But they, with a smile, said no, it's all good, and they would pass along my thanks. I am never taking my car to another auto body shop again.

I called the operator to make a reservation for an ICBC claim, but she wasn't even making full…read moresentences, just answering with 'Full, full, full.' The lady was rude, and I experienced awful customer service. I called back to complain about the operator's behavior. Harvey, who I believe is the service supervisor, called me back to address the situation. He sincerely apologized and explained the details of what I need for the service. I appreciate Harvey for responding to my complaint promptly and working to make things right.

I can't speak to the service as I just came in for a "quick estimate" so I'm sitting here waiting…read morefor....actually I'm not sure what I'm waiting for, because they haven't even started yet. Anyway...this place smells like one big giant urinal/porta potty. It's hits you like a brick wall when you walk in. I'm even wearing a mask, but I can still smell it quite strong. :] How do they manage this? Lol yeek Anyway, enjoy... :b

Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

Fast repair for a complex rock damage that has been rejected in other shops. I would recommend to…read moreothers if you are have a harder to repair glass damage in the window

I had my truck broken into in Chinatown and went through ICBC for the rear window replacement. Got…read moresome scratches and scuffing around the perimeter of the window frame and the Kirmac team REALLY came through for me! Went in on Friday, they lent me a loaner Camry for the weekend, one of the techs Jason (who is AWESOME) texted me Monday afternoon telling me my car was ready for pickup already. They even replaced my liftgate latch because it had scratches from wear and tear. The back of my baby looks brand spankin new!!

Hands down the best service and experience I have had!…read morePeter, Korey, Joe and Titus are are honest and very informative. I never thought a rock in my windshield would be the best thing that happened! I had a plugged drains for my sunroof, had NO IDEA about the water accumulation in my car. They saved me from rot and mould! The gentleman at this shop went above and beyond. Their customer service was by far beyond my expectations and I highly recommend seeing them for any windshield needs. I cannot begin to express my gratitude to these guy for their OUTSTANDING service. If you need a windshield repair or replacement head to the Broco Glass 22826 Dewdney Trunk in Maple Ridge, these guys are in my opinion the BEST!

Quite frankly this is a place that you don't want to come visit very often, just like ICBC. But…read moreaccident do happens... and when you need them, they were there! I was so pissed yesterday when my 3 month old car's windshield was chipped. My coworker recommend them to me & today I am hitting the highway again, Happy! These guys did a really good job to save my windshield & the hassle (deductible) to deal with ICBC... Both Coleman & Alan were very accommodating, the perfect job was done within an hour while I was having my brunch. They just got another satisfied customer - me!

You know that feeling when your car breaks down and you are cringing at the thought of bringing…read moreyour vehicle in to get fixed? Yeah, that won't happen here. Cory was awesome! The lovely lady at the desk who I failed to get her name, also great! Front windshield and back window were replaced and are considerably better now than the previous spiderweb crack and plastic on the back window! Thanks to all! Chris (Kit) M

I have brought my vehicle to Allset Auto Glass several times over the past 8 years for rock chips,…read morebroken windows, and a windshield replacement. Each time the communication has been clear, professional, and courteous. The work is completed very professionally and on time. Dan explains everything very clearly and makes a difficult situation very manageable. Dan and his team are reliable and work with integrity, qualities that are quite rare nowadays. I highly recommend Allset Auto Glass for glass repair across the Lower Mainland.

Great shop, I have taken my cars to wrap workz a number of time and will always trust the team…read more have recommended many others to go there for vinyl or ppf work

From the owner: - 3M / Avery / Inozetek Certified - Inozetek Vinyl & PPF…read moreTraining Center - Canada Distributor of Inozetek and Vorsteiner Vinyl Wrap | Paint Protection Film| Window Tint | Ceramic/Graphene Coatings| Carbon Aero | Wheels/Tires | Paint Correction | Detailing

We had our 1999 campervan windshield replaced due to crack and Speedy was so friendly,…read more knowledgeable and efficient from the initial greeting to the final installation. Dennis, manager, explained step by step process and made us comfortable, got us looked after within our schedule. We would recommend this company. Excellent customer service & support.

Ease of booking, assessment, repair and billing to insurance are the very first things to come to…read moremind. She definitely represented their work properly, assessment then repair or replacement. Thanks to them the windshield might last through the winter, it is that time year again.

Whenever I have a car accident, I don't hesitate to visit the 24-hour collision to have my car…read morerepaired. Today, l just needed a touch-up for a scratch on my rearview mirror. As always, Ali was professional and efficient, taking care of the job right away. I've never had any issues with this company, and I highly recommend them for any car repairs you may need.

I'm very happy with my experience at 24 hour Collision. They did a great job on the bodywork and…read morepaint. Very friendly and efficient staff. Nice clean late model courtesy car. I'd come back in the future.