Excellent service, thank you Derrick for your help and very fast service! Highly recommendread more

Hay Mack Auto Glass is located in North Burnaby BC…read more We had a broken window in our van and they were able to repair the glass within 24 hours at a reasonable price. The staff were friendly and made us feel welcome. I would definitely recommend their services.

Kevin provided outstanding communication from our very first phone call…read more He answered ALL of my windshield replacement questions-pricing and turn-around time promptly and professionally. The only hiccup was on the day of my windshield replacement. I arrived at their Burnaby location that was on their website only to drive up to a fenced in abandoned building. When I called to find out what was going on, a crew member apologized and said that location had closed. I was kindly asked to reroute to their Coquitlam shop, ten mins away. Upon my windshield and technicians were ready to go. We were told it would be ready in approximately two hours. They honored their word and text messaged me on the two hour mark saying it was ready for pick up. Except for the minor location detail, it was an overall positive experience. I wouldn't hesitate to use their services again.

Fantastic experience. Brought my vehicle in this morning to have a chip repaired. Was very well…read moretaken care of and the repair job was excellent and very fast. Thank you, well done!!

Definitely make this your go-to glass shop! My drivers side window was broken into, I called this…read moreshop and they were able to get the window I needed in that same day. I came in the next day and got it installed within 45 mins, they were very welcoming and kind offering me tea while I waited and once the service was done they made sure I was satisfied and had any questions. Fantastic price for the work done and speed!

My car's windshield was hit with a rock on Sunday Aug 21 I called Economy Glass and they had my car…read morein the very next day completely they had everything done in less than the time I was quoted they would have it done top quality friendly service they treat you like family !!! If i had called around to get my windshield replaced it would of taken days or weeks to get an apt to get in these guys did it so fast I didn't even have time to blink they are after all a windshield Supply warehouse as well so it cuts out the middle man of companies waiting for the supplier to get them the windshield !!! Trust me this place is amazing may not like much on the outside but they have AMAZING customer service super fast ! and super reasonably priced !!! if i could give them a thousand stars I would Thank you again Nima and team :)

This is the second time i brought a vehicle in to get tint work done, these guys are professional,…read morefast and do an amazing job. They are very customer focused. I highly recommend. Thank you Solo!!

Bo was outstanding in helping me when I was looking for them to do a small paint job for one wheel…read morecap on my Miata. Due to their busy schedule, Bo thought that I might be able to do the paint job myself. He took the 4" cap and masked it for painting and then showed me how they would spray the cap and as well, he suggested getting customized paint. The outcome has been fantastic! We have been to the Edmonds Kirmac on a couple of occasions and have always been impressed with their customer service, knowledge and attention to detail and their honesty. We need more businesses like this, who put the customer first. 3 Cheers for Kirmac Collision & Autoglass.

unbelievably disappointed with kirmac. I had to get my repair fixed under their warranty and am…read morejust back getting my warranty repair fixed. Didn't even cover my windshield so I now have paint overspray all over it. I will never bring my car here again. Such poor workmanship

I came in for a simple windshield chip repair. The service was responsive--they returned my call…read moreover the weekend and even offered to open early to accommodate my schedule, which I appreciated. However, the experience quickly felt more like a transaction guided by insurance policy limits than by my actual needs. I was told three chips were on my windshield, though only one was real. The others turned out to be a sticker remnant and bird droppings. ICBC covers up to three repairs, so I couldn't help but wonder whether this framing was intentional. I was also told my deductible was unusually high and advised to lower it, despite already explaining my reasoning. It felt more like pressure than concern. At no point was I told whether the glass being installed was OEM or aftermarket, nor was I given a choice. I later discovered it was aftermarket--something I would have factored into the decision had I known. Aftermarket glass is an A-okay option (as per ICBC policies), but I prefer making informed decisions about my car. I also make my own choices about my deductible, and to be clear, this is out of line for them to comment on uninvited. During the repair, I asked a straightforward question about my car's rain-sensing wipers and was told "Absolutely, we test everything associated with the VIN." That answer now feels like a brush-off. When I followed up to request the ADAS calibration report, I was asked why I wanted it and was cut off while explaining. I was told the report wasn't required to be provided to me, and I only received a partial version. The change in tone from courteous to defensive was hard to miss. Additionally, the service report listed an odometer reading significantly lower than my actual mileage--by tens of thousands of kilometers. This might have been an error, but it raises questions about accuracy. This business is newly ICBC-certified, and it seems efficient on the surface. But if you're someone who asks detailed questions or expects clarity around safety systems and documentation, you may not receive the same level of responsiveness. If you're looking for storytelling, this place delivers. If you're looking for clarity, maybe look elsewhere. (Update: I confirmed that the rain-sensing wipers do work, and ICBC had the correct odometer reading on file. Still, neither point was proactively clarified by the shop.)

These guys were super helpful - took my vehicle on a Sunday when everyone else was closed, were…read moreprompt and the service was fantastic. They also fixed a chip in my front windscreen that I had not noticed. The courtesy car was excellent and I wouldn't hesitate to recommend these guys to anybody, any time.

Great people who enjoy what they do and it shows in their work abd they go out of their way to do…read morelittle things that were not even expected. Very happy with their work.

This time I went in for what I thought was an issue with my tires but it only took Trong less than…read morea block to determine that I was wrong.. bearings .. dang bearings were rubbing and so I trusted my primary ride to Trong and Peng.. she rides like brand new..what a sigh of relief to my ears ( no more humming) and to my peace of mind that I'm safe from those " specials " peeps who don't care about anyone else .. you know who you are As for HTV.. let it be Tires.. engine or body work, I don't hesitate in recommending Trong

Great after-sale customer service and support. My thinkware dashcam stopped working a few weeks…read moreago. Even thought it was installed by them more than 5 years ago, Raymond responded to my text message right away and put me in touch with Wesley. I made an appointment for them to check. It took them pretty quickly to find the issue was a blown fuse. Fixed it for me without charging me. The customer service was fantastic. I will definitely go back to them if I need to buy anything for my car.

Great group of people. Always capable to help in getting your parts or products. Good source for…read moreother network of auto services.