I can't say enough about the outstanding customer service at the Crystal Glass Langley location…read more Not only did they fit me in last minute, but then they took the time to explain the unique issue with my rock chip and although they did their best to repair it, because they weren't 100% sure of the repair, they refused to take payment. Absolutely amazing! Definitely would go back.

I had a chip in my windshield repaired at this shop a few weeks ago. Ron was so kind and friendly…read morewhile I waited for my windshield to be fixed. He didn't even charge me for the repair! He said that he would not charge me because ICBC would be changing its policy within the next couple of days; the policy change would be that vehicle owners would get free windshield repairs if they have comprehensive coverage. Even though that new policy was not yet in effect, Ron went ahead and fixed my windshield for free ;) I am super appreciative! The young man who fixed my windshield was also kind and amiable :) I will go back if I need another wind shield fix or replacement.

Definitely make this your go-to glass shop! My drivers side window was broken into, I called this…read moreshop and they were able to get the window I needed in that same day. I came in the next day and got it installed within 45 mins, they were very welcoming and kind offering me tea while I waited and once the service was done they made sure I was satisfied and had any questions. Fantastic price for the work done and speed!

My car's windshield was hit with a rock on Sunday Aug 21 I called Economy Glass and they had my car…read morein the very next day completely they had everything done in less than the time I was quoted they would have it done top quality friendly service they treat you like family !!! If i had called around to get my windshield replaced it would of taken days or weeks to get an apt to get in these guys did it so fast I didn't even have time to blink they are after all a windshield Supply warehouse as well so it cuts out the middle man of companies waiting for the supplier to get them the windshield !!! Trust me this place is amazing may not like much on the outside but they have AMAZING customer service super fast ! and super reasonably priced !!! if i could give them a thousand stars I would Thank you again Nima and team :)

Excellent service, thank you Derrick for your help and very fast service! Highly recommendread more

Hay Mack Auto Glass is located in North Burnaby BC…read more We had a broken window in our van and they were able to repair the glass within 24 hours at a reasonable price. The staff were friendly and made us feel welcome. I would definitely recommend their services.

I had a rock chip on the windshield on my way home from work. It started cracking before I made it…read morehome. The next morning it continued to grow and being on the drivers side it was in my way. I called they got me in the next afternoon and was done a few hrs later. Asked if I needed a courtesy car which I declined since I live not too far and was a great walk with the weather. It was done before they said and looks amazing. I was most impressed by the customer service and efficiency and will recommend.

Great people who enjoy what they do and it shows in their work abd they go out of their way to do…read morelittle things that were not even expected. Very happy with their work.

This time I went in for what I thought was an issue with my tires but it only took Trong less than…read morea block to determine that I was wrong.. bearings .. dang bearings were rubbing and so I trusted my primary ride to Trong and Peng.. she rides like brand new..what a sigh of relief to my ears ( no more humming) and to my peace of mind that I'm safe from those " specials " peeps who don't care about anyone else .. you know who you are As for HTV.. let it be Tires.. engine or body work, I don't hesitate in recommending Trong

Kevin provided outstanding communication from our very first phone call…read more He answered ALL of my windshield replacement questions-pricing and turn-around time promptly and professionally. The only hiccup was on the day of my windshield replacement. I arrived at their Burnaby location that was on their website only to drive up to a fenced in abandoned building. When I called to find out what was going on, a crew member apologized and said that location had closed. I was kindly asked to reroute to their Coquitlam shop, ten mins away. Upon my windshield and technicians were ready to go. We were told it would be ready in approximately two hours. They honored their word and text messaged me on the two hour mark saying it was ready for pick up. Except for the minor location detail, it was an overall positive experience. I wouldn't hesitate to use their services again.

Fantastic experience. Brought my vehicle in this morning to have a chip repaired. Was very well…read moretaken care of and the repair job was excellent and very fast. Thank you, well done!!

Excellent service - from the moment I called to the moment I picked up my car! Quick, convenient,…read moreexcellent customer service! Brought my car in because someone attempted to break into my car - popped the driver door lock off and scratched up the back passenger door. Found Beta Auto on ICBC website and chose to bring my car here because it's super close to home. So glad I chose this place - the young woman I spoke to on the phone was friendly and helpful. I was given a nice courtesy car and my car was fixed up perfectly and quickly! Highly recommend this place!

Unbelievable service!!! Not only did they do a flawless job of repairing my car, they also…read morecompletely detailed my dirty car!!! When I move into Vancouver, it is WORTH it to drive into Burnaby to go here!!! At first I thought about doing the repairs on my own dollar and even though they were going to keep costs low, Mr Reddy suggested to go through ICBC and then he was able to fix everything. And the car that they loaned me was great so I wasn't stuck for the week while my car was in the shop. I'll definitely recommend and demand that my friends and family go here because they won't get ripped off!

had a big chip off my windshield . . Required work and GM Jackson Lee was absolutely attentive and…read morecourteous. had it done within minutes and refused payment.Excellent service from him and his staff. kudos to them and thanks a million

These guys are my heroes. I'm not even kidding, they totally saved me and then went above and…read morebeyond after that. Long story short, someone keyed my car and damaged my door lock a couple of years ago. I made the claim right away but then procrastinated on following through with the repairs (for which there is a 2-year time limit if you want it covered by your insurance). I figured I'd have all the time in the world to get it done but then suffered a health condition that took me out for the months leading up to my 2-year deadline. So there's me, trying to find an auto body shop that would take my car in for repair on less than a week's notice. I initially didn't realize how ridiculous of a request that was until I spoke to my insurance provider and then called a large number of other auto body shops. Turns out they all have a 6-week waiting list right now. I literally got laughed at when I called some auto body shops to ask if they could take me right away. But Boyd Autobody Richmond was sympathetic to my situation and agreed to take my car right away, despite how busy they are. I was already on cloud 9 and so incredibly grateful when I went in to pick up my car. But little did I know, they still had one surprise left for me. After paying my deductible and getting my keys, I walked out to my car to examine their work. It was perfect. I then jumped in my car, prepared to drive off, when I looked around and saw that my car was immaculately clean. I was shocked. To put this into perspective, my car has not been that clean in years. I have two huskies, both of which shed like you wouldn't believe and love to run through mud, as well as the sand at the beach after getting wet. And then they get in my car. I literally gave up on trying to keep my car clean years ago. And I'm pretty sure there was close to an inch of husky hair than had accumulated on the floor of my back seats, which I tended to ignore because I have a little 2-door BMW so it was hard to get to that area and I never really had to see it anyway. So let's just say, I was convinced my car would never be clean again unless I paid at least $500 for a professional to detail it. I in no way expected Boyd Autobody to clean the inside of my car like that...and BMW certainly doesn't do it whenever I've taken my car in for servicing (not that I can blame them, lol). But Boyd Autobody Richmond went above and beyond on that front. I don't even want to know how many hours it took the poor guy assigned that task to complete it. I was so impressed and grateful that I ran back inside and asked if I could give the guy who cleaned my car a tip. But they, with a smile, said no, it's all good, and they would pass along my thanks. I am never taking my car to another auto body shop again.