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    Diamond 4 Ranch

    2.0 (3 reviews)

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    Equitours Inc - The Welsh Mountain Trail, Wales

    Equitours Inc

    2.6(8 reviews)
    108.0 km

    Booking with Equitours was truly one of the worst experiences of my life. 19 days before our…read moreintended trip, my spouse had a horrible riding accident that required immediate surgery and crippled her for a year and a half. The day after her accident, we contacted Equitours and asked if there was SOME dispensation that could be made given this turn of events. While we understood we could not recoup much of our costs (to be clear and fair - we were under the 30 day window, and understand trip guides need to be paid and horses managed for rider spots) we thought perhaps Equitours would work with us and extend some recompense for SOME part of our trip - a credit, a transfer, someone to take our place - we suggested a seriously discounted rate of 40 or 50% off on their website or social media- any rate to get a little back! Equitours simply posted the trip at a 10% discount once on their Facebook page and then our agent immediately went on vacation, kicked off her OOO, and dropped us since our trip was paid for and that was that. No communication, nor was a a single dime of our trip was refunded, transferred, or credited. Equitours pretty much said "oh well." We will NEVER do an Equitours ride again nor would we recommend this company for their terrible customer service.

    I had the pleasure of booking Equitours Hekla-Landmannalaugar ride in Iceland. The entire…read moreexperience was without exception excellent. The trip was exactly as presented. Biggi with Equitours answered all of my questions. The recommendations for clothing, essentials and travel requirements were all correct, making preparations easy. The guides, Stefnir and Anita were absolutely amazing, and made everyone feel like a member of their family. The trip was well organized with attention to safety and and care of horse and rider. Their knowledge of local history and lore was shared with obvious love of their heritage. The Icelandic horses are indeed amazing in both their strength and their beauty. Thank you, Equitours, Inc. I will definitely be riding with you again.

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    Diamond 4 Ranch - tours - Updated May 2026

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