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    Moto Wyoming

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    9 months ago

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    Matt P.

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    3 years ago

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    Diamond 4 Ranch - The Allen family

    Diamond 4 Ranch

    2.0(3 reviews)
    1.4 mi

    Responsiveness is terrible at Diamond 4 Ranch. It takes weeks for anyone to respond to inquiries…read moreand questions. My family had an unforeseen situation arise that had us cancel our trip months in advance. I'm still waiting on a partial refund that was promised. Beware of the lack of professionalism with this outfitter. Also there is no electricity or internet. Moreover, no kids programs.

    We requested and scheduled a 6 night horse, spot camp trip with Diamond_4 outfitters for a…read morewilderness fly fishing trip in early July to the Pogo Agie wilderness south of Lander. A month before departure we had a medical upset, and gratefully, with a whole summers worth of time flexibility on both sides, Diamond_4 was able to reschedule the trip for end of the season in early September. Then a couple of weeks before departure Diamond_4 had a business upset and unilaterally rescheduled the trip dates. Given the short notice at the season's end, there was no time flexibility due to other obligations and approaching seasonal snow storms. The short notice, rescheduled trip window was only 5 days. With no accommodations, reconciliation, or reparations forth coming from Diamond_4 for the mandatory change in schedule, we could not meet our daily trip itinerary. Thus a trip of a lifetime was canceled. From the discussions we felt Diamond_4 had 1) no vested interest in the success of the client's trip. And 2), no interest in client satisfaction levels. We also learned they have 3) no internal processes to manage business upsets beyond passing it on to the client. And 4) no capabilities for acting to mitigate wildness emergencies of clients or wranglers out of cell phone range, of which there are numerous satellite options. They do get one star for refunding our deposit. But still, the trip of a lifetime was lost. The whole experience with Diamond_4 for a client specified spot trip was very disappointing. I would not recommend their services as client safety in the wilderness and trip satisfaction is at high risk due to upsets from weather, internal business failures, or medical factors compared to other outfitters I have used

    Photos
    Diamond 4 Ranch - Breathtaking sunrises and sunsets every day

    Breathtaking sunrises and sunsets every day

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    Guides, return guests, and Swiss guests

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    On the cliffs :)

    Equitours Inc - The Welsh Mountain Trail, Wales

    Equitours Inc

    2.6(8 reviews)
    67.1 mi

    Booking with Equitours was truly one of the worst experiences of my life. 19 days before our…read moreintended trip, my spouse had a horrible riding accident that required immediate surgery and crippled her for a year and a half. The day after her accident, we contacted Equitours and asked if there was SOME dispensation that could be made given this turn of events. While we understood we could not recoup much of our costs (to be clear and fair - we were under the 30 day window, and understand trip guides need to be paid and horses managed for rider spots) we thought perhaps Equitours would work with us and extend some recompense for SOME part of our trip - a credit, a transfer, someone to take our place - we suggested a seriously discounted rate of 40 or 50% off on their website or social media- any rate to get a little back! Equitours simply posted the trip at a 10% discount once on their Facebook page and then our agent immediately went on vacation, kicked off her OOO, and dropped us since our trip was paid for and that was that. No communication, nor was a a single dime of our trip was refunded, transferred, or credited. Equitours pretty much said "oh well." We will NEVER do an Equitours ride again nor would we recommend this company for their terrible customer service.

    I had the pleasure of booking Equitours Hekla-Landmannalaugar ride in Iceland. The entire…read moreexperience was without exception excellent. The trip was exactly as presented. Biggi with Equitours answered all of my questions. The recommendations for clothing, essentials and travel requirements were all correct, making preparations easy. The guides, Stefnir and Anita were absolutely amazing, and made everyone feel like a member of their family. The trip was well organized with attention to safety and and care of horse and rider. Their knowledge of local history and lore was shared with obvious love of their heritage. The Icelandic horses are indeed amazing in both their strength and their beauty. Thank you, Equitours, Inc. I will definitely be riding with you again.

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    France's Jewels of Loir Ride (New 2012)

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    Moto Wyoming - motorcycle_rental - Updated May 2026

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