Not the usual DHL Center where they offer a lot of business related products & services. This DHL is located amongst warehouses and is in fact a small office tucked in the lefthand corner of what looks like DHLs Airport Hub in the greater Orlando area. Lots of parking available. Where one comes in and rings a bell for service. It normally takes someone, to walk behind the counter from the backdoor, under a minute. Very helpful staff. Had the right answers & suggestions which made decision making easier & quicker. read more

DHL - Entrance to Service Center - Shipping Centers Near Me - Orlando, Florida

Starting with the tracking page that is full of tracking software cookies that you can't deny to the long, long, long, long, delivery times, DHL is a poor choice for anything you want shipped. If it was possible to give zero stars in a review I would. Simply the worst. read more

Five days to make a trip from 4 hours away. Do not recommend this delivery service at all. Stay away. read more

DHL - 5 days for a 4 hour trip - Shipping Centers Near Me - Orlando, Florida

They held my shipment for days!!!! And all they could do is apologize and they don't offer any kind of solution. I had express shipping and yet it's three days late because they want to take their sweet time in delivering. read more

If i could leave 0 stars i would LMAO. I've bought from multiple sites where they deliver from DHL express. every time it has said delivered and has been not at the house or even left transit. i remember when i was a hatchling. read more

the WORST customer service EVER!!! I been expecting a package for the past 4 days and everyday the tracking status says undeliverable address which I have never had this issue with any other carrier! I call to speak to a supervisor and the only way to speak to one is by requesting a call back which they never call you back! is 4 days now and I call them every single day for the past 4 days and the representative keeps telling me my package will be"delivered today" which never does and the supervisor NEVER calls back! wish i can give them negative 5 star!!!!! read more

DHL Express = Horrible service. We pay $1000+ to ship international expedited and package sits at their Orlando Hub for 4 days, promising they would deliver the next day, which never happens. Have to go pick up package myself because the rep says they are too busy to deliver package. I would give zero stars if I could. read more

The attendant, Rachel, is very courteous. She made a very good start to my day. The service was very good.

I have placed and received several orders of slippers from Pretty You London which were delivered -- quickly and without issue every time -- by DHL Express. I have read negative comments about the company but I have not had the same experience. I have only praise for DHL Express. Excellent communication and tracking service and cordial delivery drivers. read more

Horrible horrible service. No one ever use or trust this delivery service. Completely messed up and delivered my package LATE. Required signature for package to be delivered even when I said NO SIGNATURE NEEDED. Completely ridiculous service. If I could post zero stars I would. read more

I was waiting for my package all day at home on 03/17/23, no body came, in the afternoon I received an email stating that they couldn't deliver it because the package needs a signature and no nobody was at home when the driver arrived. I was all day at home waiting and not just me my daughter also, and nobody from this company came to my home, I checked my ring bell recordings and my outside cameras and nobody came or made the attempt to do the delivery. And when I called DHL they didn't do anything !!!! And I needed that package for this weekend.... Terrible service, and drivers don't do the job, and the only ones affected are the customers !!!!!!!! Very very disappointed!!!!!! read more

horrible service , they give you the round around , all the representative give you different information they all lost I payed for express shipping the package been in theire warehouse a few days and they keeps giving me excuses and excuses . read more

I had a package rerouted through DHL (won't ever happen again) and they said it was delivered to this Orlando location..when I get there they say it's going to my Ocala location..it's now been 3 days and they've said they've rerouted it again for a different drop off date. I never talked to anyone on the phone, just robots who give me the runaround just like the chat robots on the app, zero hep whatsoever. I talked with one guy at this location but I don't blame him, I just hope I receive this package from some location in the near future SMH. read more

One of your drivers Brett B is an absolute profesional, best customer service. DHL continues to proof they are the best service.

I have never seen or had a horrible service from courier service. They picked my package up since the 20th of Sep. I got a text message that it will be delivered Sept 29th which was supposed to be received Friday but I accepted 29th. I went on the system a day before the delivery date it was changed to Sept 30th. Why was it changed they said the address was wrong , my address is correct there was nothing wrong with my address. I called and confirmed with a representative and confirmed my address so I was now waiting to receive my package . About 3pm Sept 30th I went back on the tracking and I saw Oct 4th Estimated Delivery date. Why I called, they said my address was wrong and that the driver attempted delivery, I was livid, a big lie the driver never tempted delivery. If my address was wrong they have my phone number because I received a text message from them. The material I ordered was for a wedding for the 7th of October. This courier service is the most incompetent company I have ever seen. The drivers lie that they attempt delivery and representatives are clueless. They never give you any useful information they talk like robots. I am beginning to think that DHL might not be treating the drivers well nor the reps either. The whole company needs to be overhauled they give horrible service. I am going to go to their office at Orlando airport and try my luck and see if I can pick my package up there. I am not hopeful. No recommendation from me for this courier service, not a good service at all. My package was picked Spt 20th, I still haven't receive it yet Sept 30th. read more

I ordered a bunch of items on SHEIN to ship to my niece for her birthday present and DHL was the courier. However, during delivery, they had an issue with the address, which was absolutely correct, and now the package is back in dispatch in Orlando according to tracking. It's been 20 days. TWENTY DAYS. I contacted them 3 times to confirm the address and status of my package, but they kept giving me false claims that the package was out for delivery. After the 4th time reaching out, they finally escalated my inquiry and put a call out to dispatch to look for the package at the facility. My niece's birthday is long gone and apparently so is her gift. DHL in Orlando is completely incompetent and I would definitely not recommend their service to anyone. Seriously, please pick a different courier if you are in Florida! read more

Always quick and accommodating service. Packages are never lost. Great group of guys that work there!

I ordered an item from Modli which was shipped very quickly from New Jersey via DHL to Orlando, FL. I live in west central FL. After sitting for 5 days, it was determined by the company that DHL was not active with my package and I was issued a refund. First I did enter the 30, yes 30, DHL tracking number in which they told me that no number existed!!! Checked it 6 times and also had someone else enter it....same response every time. Also, I could not find a way to contact them without the tracking number which they said was wrong!!! They obviously don't want communication with their customers!! All I advise is that companies who think they have a "good" contract with DHL....you don't! I won't buy from Modli again because they use DHL! Sorry! read more

For extra safety I paid extra to have DHL deliver my new order of checks... well the driver handed my parcel to a neighbor whom after pilfering the package had the US postal service employees place them in my box!!! Not only must I return the items for refund but I must close the checking account and open a new one. If I had wanted DHL to deliver to my nefarious neighbors I would have put their apartment number on my package. I AM FURIOUS!!! USE WITH CAUTION VERY UNPROFESSIONAL!! read more

Dhl is the worst shipping company ever!!! Unfortunately I have monthly subscriptions they ship with dhl. Idk why! But every month these idiots mess up my packages, literally they either send them all over the country or let them sit for days at this dumb Orlando location. Now the company ships from NC I live in FL lol a 10 hour drive . But they send my package to NY or even AZ hah, they must only hire complete idolize you have to prove you're a incompetent idiot who can't comprehend a address. I'd choose usps any day over this straight garbage company! It's ridiculous my stuff just sits in Orlando 3 hours away from me for days!!! Until one of the idiots decides to send it off! SMH I hate you DHL you truly suck.... ok so the picture where the package arrived at March 30th!?? Yeah that package is still sitting at their dumb location! Literally That package is literally been sitting there for nine days it's now 4/9/21 lol they won't move it?? this place is so full of morons I cannot even believe this is a legitimate business this place sucks! read more

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We used dhl for important documents that were delivered underneath a wet floormat. It was a cardboard envelope so not sure what the driver was thinking. Of course the documents Were wet and damaged.... read more

I paid good money to have my package delivered to my house,I never left my house all day only to receive a text message saying that they had tried to deliver the package and that I had to make new arrangement for the packages had to drive to Orlando to pick up my package. read more

Worst courier service ever!!! I did not choose this courier service to handle my package it was just always assigned with the clothing company for my area and they have held my package for a whole week right now I called everyday to get them to deliver my package by the next day and they still did not deliver I asked to speak to a supervisor and never received a call. The location closes super early before I get out of work so the hours are not convenient for anyone that works any job to pickup. I signed the release form of no signature required and they took my package the day it was supposed to be delivered saying it required a signature all the representatives said it was going to come the day the next day and they obviously don't know how to do their job right and when it did say on a schedule date it never came in the next representative said that she doesn't know why they told me what they told me because it's not true so everyone is just lying to you saying it will be delivered. I don't understand why they can't deliver the next following day. This is literally the worst courier service I have ever experienced do not ever go through them. read more