Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.

First DHL refused to add the newly numbered ORIGINAL WORK OF ART exemption listing for the…read moreinternational delivery. I had to pay additional 10% to get it delivered. THEN THEY DELIVERED IT TO THE WRONG ADDRESS! They have no idea where the box is. Someone just received a really excellent piece of art.

These money grubbers charge you a $10 DHL drop off fee (others don't) and won't even give you a…read moredrop off receipt with a tracking number on it. Go elsewhere.

I wrote this review because of the previous bad reviews. This store is loving and caring and gives…read morepersonalized service. I have a box with them. They watch over it for me as I only go there every few months. They know my name and my brother's name who also picks up mail for me. It is a very high volume store so they are going to make mistakes and occasionally give bad service. They always apologize and resolve it. Once I had a problem and the manager came in from home to resolve it. Every time I go there I see prompt and efficient service.

Some of the workers are fine. Some of them steal from your packages before they send them out…read more Either way, use another store, the customer service ain't worth it.

Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

Giao hàng chậm trễ khi khách gọi nhờ giải quyết thì đỗ lỗi cho khách. Không bao giờ gửi hàng ở đây…read morenữa.

They are having a promotion for $2.98/lbs to SÀI GÒN and $3.50/lbs to another places for Christmas…read moreand New Year season.

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

Shannon helped us with notary services and her professional manner was so appreciated. She went…read moreabove and beyond what we expected. Thank you so much!

The women at this location are AMAZING. They helped me out with an issue I had yesterday and saved…read moremy bacon! So kind and helpful! I would recommend this store for its incredible customer service.