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    DG Ace Hardware

    3.3 (9 reviews)
    Open 8:00 am - 7:00 pm

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    2 months ago

    At this Ace Hardware they actually know what they're doing. Professional. Not just a place where old men hang out. Thank you!

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    3 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.5
    (68 reviews)
    3.2 mi
    $$

    A few days ago, I order some toilet tissue, paper towels, laundry detergent and potting soil. Well,…read morelast night, a box from LOWESS was delivered and, it was none of what I ordered. The box had 3 boxes inside and it is heavy, and some type of flooring or something were in the box. Ok, so I called customer service and told them the problem, long story short, they told me to bring the box back to the store. REALLY?? I can't even lift the box. I have no way to get the box to the store and, I didn't order this. Well, my toilet paper et all, got delivered somewhere else and apparently, even though I didn't get the order, I won't get it until I bring the wrong delivered one back to LOWES, and I have to still pay for the order I didn't get. WOW! WHAT A WAY TO DO BUSINESS!! I've been a customer for 20 odd years, but, I guess that's going to end. And, I'm not paying for what I didn't get or ordered!

    Salesperson was great when we ordered the sink, range top, wall oven, range hood, and microwave…read more The sink was first to arrive and after installation the plumber discovered it had a pinhole leak. Went to Lowe's and was told by sales person we had to go customer service - went to customer service and was told we we need to have a manager's override. He walked less than 10 steps into the manager's office explained the situation and returned telling us someone would contact us. I explained we needed a response asap. That was 3 weeks ago and no call. We called them four times and each time put on hold and hung up after being on hold 45 minutes, an hour, 40 minutes, and 90 minutes. It was sad because before being put on hold three of the times was told mánager was right there and that she would transfer our call while explain the problem. No mánager ever took the call. Their response to any problem or issue is to just ignore you. Called their Corporate offices and was stunned when the Customer Service person called this store and the response they gave to her was that they are working closely with us. Not only did they ignore us but lied to the Corporate person. It didn't stop with the sink. We had a problem with the range hood. Went to the store and the sales person needed to get a manager's override. The mánager came to the area to do a simple override but kept his back to us the whole time, knew about the sink problem, was less than 2 feet from us but made it clear he was not going to acknowledge us or communicate with us. Their Customer Service is Terrible and it is the customer who has to find other professionals for additional costly fees to fix the problems as you can't be sure you will get a refund if you want to return the item despite being assured we could. Loved the store for its convenient location but have learned it I better to go to its competitor who stands behind their products and won't be happy until you are happy.

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    The front of the building

    DG Ace Hardware - hardware - Updated August 2026

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