Took a 15 year old PT Cruiser in for a leaking water pump (can you do the timing belt while you're in there). They spend the day looking at it and charge us a $150 inspection fee to tell us all the problems on a 15 year old car that we didn't ask them to do. Their inspection report we paid $150 dollars for is so inept, the oil leak bad gasket wasn't specified between valve cover or head gasket. A HUGE difference in what the cost would be. read more

So, stopped by to see a car listed on the website. Car wasn't at the dealership indicated, it was at another of their dealerships. Annoying but fine, we'll go look elsewhere, maybe come back and buy the van once we'd done some looking at actual vans. The reason for the two star review, and the likelihood of us never returning, is the sales manager who then found it necessary to come out and explain at us why we shouldn't be disappointed for ten minutes when we were clearly indicating that we were ready to go. Long enough that I went back to the car and nearly finish this review before my husband was able to pry himself away. I thought I was going to have to play getaway car to get out of that conversation. As I said, the car not being on the lot was annoying, but the sales manager was the final nail in the coffin. read more

This car dealership, especially the female owner and sales manager, are not honest people. The female owner wasn't honest right to my face and now the service manager has let me know I'm upside down on my car they just sold me. The female owner sold me a car they knew the price had dropped by $9k. The service manager told me to my face he didn't believe my monthly payment and when I sent proof, he didn't respond at all. It's so bad, I am hiring an attorney . THINK TWICE when purchasing from this very dishonest dealership, they'll overcharge you. I would question what comes out of the mouths of the female owner or sales manage. read more

My 2015 Ram started making engine noise, the truck is clean and has 43k miles on it. I contacted the service department and was given an appointment one week out, I dropped my truck off for diagnosis and repair, after two weeks I contacted them and they had not looked at my truck at all. Two more weeks passed and they contacted me to inform me that they probably wouldn't get a chance to look at my truck for at least another month, maybe longer. Very disappointed in the dealership. I picked my truck up and will take it to a different dealership. If they didn't want to work on my truck they should have said so up front. Thats five weeks with nothing to gain.... read more

Brandon Courtney was Awesome! DeYarman made the purchase simple as fast! We would definitely purchase from them again! Thank you so much!

Always been well taken care of here. We are on our fourth vehicle purchased through Deery and have had zero problems with all of the vehicles we have purchased (above normal wear and tear issues) we will be back soon for our next vehicle. Owner is amazing and our salesman J-Low was top notch. Couldn't recommend enough! read more

Tuesday I arrived at 8:40, car got taken at 8:48... it is currently 11:42 still no car... FOR AN OIL CHANGE. After the 2.5 hour mark I go into the service garage and ask where my car is... Curtiss looks at me confused and says we still have to find the Oil guy..... After wasting my whole morning/afternoon I was offered a free oil change to make up for it. Roughly a month later I'm back due to a recalled part and was help by Matt. Off the start I could tell Matt woke up on the wrong side of the bed by the tone / way he talked to me. I was offered a ride in the shuttle van because he wasn't sure how long it would take. He told me to go have a seat in the waiting room and he'll have the driver get me when they are back. I've now seen the shuttle van leave twice. They have dropped off two people who have been here shorter than me... If you're a college student / young adult you most likely will be taken advantage of, not treated with full respect or just straight up ignored. read more

DeYarman CDJR Ames - Car Dealers Near Me - Ames, Iowa

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Great new local, family owned dealership! DeYarman has a great staff and can guarantee a great ownership experience! Go here for your next vehicle! read more

Agreed on a price to purchase a 2021 Renegade and left $500 cash to "consider it sold" as we had to wait on our credit union to fed ex us the check. On the day of pickup (less than 48 hours later)the dealership stated that incentives changed and if we wanted it, we needed to come up with $750.00 more. Raising the cost of the vehicle after we signed a paper agreeing on a purchase price is absolutely ridiculous! To top it off, we have yet to hear from a manager to explain what changed, apologize, or try to remedy the situation. If this is how this dealership operates, I absolutely DO NOT RECOMMEND as they have proven themselves to be untrustworthy and unethical. read more

I called and tried to make an appt and the lady that was helping. Informed they are booked out until the end of may. She then advised me to check with my auto insurance for getting a loaner. My truck is under warranty and just bought the truck from them. They should provide me with a loaner. So she then recommended that I take my truck to one of the other Mopar dealers in the area. The truck is under warranty and has a rubber burning smell. Who decides what's a priority if something major happens it's on them for pushing another person on the back burner. To be a good dealership it shouldn't be hey we got a sell. Whatever happened to the service after the sell in order to gain loyal customers. Is this not a thing anymore. This is a let down....... read more

Got certificates for 2 free oil changes with car purchase. Each time I called they were 3 months out. Both certificates eventually expired. Won't deal with them again read more

They do not do what they say they will and advertise things that are not true. Undervalued my trade by I've 5 grand and then required a co signer. Priced the vehicle I was looking at higher than it was originally as well. No thanks. read more

I took my vehicle here after I called saying my Pacifica is leaking oil. They insisted it needed to come in. Once they said they were done, they didn't do anything and charged me $181 dollars. Some service department. My vehicle is now running twice the RPM rate, and still is shaking along with the oil leak. Wasted 181 dollars though for literally nothing. Thanks a lot. read more

Bought my Grand Cherokee from Deery. Michael was great, personable and most importantly for a Jeeper - he's knowledgeable about the vehicles - unlikely the nearest Jeep dealer to the South. The service staff is great and have always been accommodating. Oil changes are fast and can be done without an appointment. Other service work has been reasonable - especially to discover that rattle in the door was a penny. ‍ read more

Super Cool Dealership that I stumbled on by looking at a used car and ended up with a Certified Used Car with lifetime service protection plan...I'm a happy man with my New Vehicle!! Geoffrey the super hip sales staff lead was happy to let me drive any car on the lot soo...I tested the Charger, Sat in the Mustang, test drive the Dart around Ames and that was a Great Gaspey moment in a downsized Dodge with Turbo to keep my peddle foot happy. The awesome thing was the warranty and service plan that this only four year old dealership offers made the deal that much better. Soo again the sales staff, floor manager, and finance crew made this Saturday afternoon a walk in the park and then i drove out of there in a Sweet Ride; Check this place out and you will be pleasantly surprised in how a progressive car lot gets things done!! read more

DeYarman CDJR Ames - Looks Tame but the Team Inside Rocks!! - Car Dealers Near Me - Ames, Iowa

We purchased a used car from this dealership after we were concerned about an engine light being on the dash. My gf Stephanie Lonning was told that the light was related to a loose gas cap and not to worry about it.... Over the next several days the vehicle was noticed to have a funny "idle" ... so we took it to be tested since the gas cap had been tightened up We were given a list of things that totaled some $600 worth of parts. When she said somethig to the delaership ..... They advised that she bought it as is .... If I cant believe what your salesman tells us ... then you are a crook Plain and simple read more

Great guys! I've purchased two new vehicles from Deery. The service guys are just as good. Well worth the drive from West Des Moines. read more

Marc sold me my Dodge and was super friendly and easy going. My friend whom he sold a Jeep to referred me to him. I get my SUV serviced there regularly and FREE car washes! read more

Terrible service from the service department! It took 8 days for them to let us know that the car battery was dead, which I already knew. I called on three occasions to find out what they diagnosed. Each time, I was promised a return call later. I never received a return call until day 8. I was charged $67 for them to tell me what I already knew. Then they wanted to charge me $220 to install a new battery. When I shared how unhappy I was with this type of service, I was told the manager would be giving me a call. She refused calling me and made Ryan call to collect the diagnosis charge. Needless to say, I am replacing the battery myself and saving the ridiculous charge for a battery installation. read more

I'm writing because I want to make sure that you understand my frustration with Deery. Nine days after I purchased the 2015 Dodge Dart from Deery the 'check engine' light came on.  When I called to express my concern about that I received this response, "well stuff like that happens."  My immediate impression simply from that statement was that I bought the car and Deery had no more use for me and wanted to waste no more time with me. I do understand things can happen but after only nine days it's very disconcerting to me that this could have been a horrible mistake to bring my business to you (Deery). When things like this occur, I then begin to think through the whole process.  I came to Deery for a totally different vehicle and the sales person told me that something was wrong with it; it was the Saturn Vue.  Like any salesperson, his job is to upsell me, and that He did.  I came into Deery looking to spend $4000 only to end up spending $14,000.  So I began to wonder;  does Deery simply keep cars around (i.e., the Saturn Vue) that have something wrong with them so they can "upsell" people, the classic 'bait & switch' scheme. I worked with the Dodge dealership in Marshallton, Dave Wright,  (see my review for them) and they were very supportive, helpful, & frankly far superior in their customer service than has been the case with Deery.  They did all of the leg work in trying to figure out my warranty situation and then fixed the issue.  What I'm suggesting is Deery should reimburse me the $100 deductible I had to pay out, this one time only, simply because it WAS only 9 days after purchasing the vehicle from you.  I know they won't but tshould. Beyond the actual car...I also remember sitting at the salesperson's desk and beginning the process of calling Progressive to get insurance for the vehicle so I could drive it off the lot.  He jumped in when he found I was calling Progressive and steered me towards Geico instead.  I remember asking him if he got a kickback from Geico and he admitted that he does receive a $100 gift card every time someone purchases a policy from Geico while they're there at his desk.  I went with it but yesterday I found out that Progressive actually offers quadruple the amount of coverage for $50 LESS PER MONTH than what I was paying Geico.  Deery of Ames seems to be married to the wrong insurance company. I can honestly say I regret coming to Deery to purchase a vehicle and will NOT recommend them to anyone unless they themselves don't care if they get taken. I'm hoping that I have no further issues with this vehicle for a bit but I really don't have faith in Deery to have checked things. I guess that's it. read more

Your service department is awful! Customer service stinks! You let a customer drive out in a car that was totally unsafe after paying her bill, with serious issues. Hence why she brought it to a Dodge dealership, its a Dodge! You replace a part, it did not fix the issue! She left paying her bill with no asking of does she want to further diagnose the issue, do you need a loaner, nothing. A panel full of lights still lit up. Serious issues! NOT SAFE TO DRIVE! Is this how you do business? Is this how you represent your dealership?You let a customer out on the road in a vehicle she could have seriously been hurt in! read more

Horrible service. Bought a brand new car that an animal got into on their lot and tore up the insulation under the hood. Took it back not even 24 hours and find out it can't even be fixed for 2 months. They brought the car back to us when they promised full tank of gas and it showed up with half a tank and car was not cleaned or anything while they had it. I will never go back there and now would never refer anyone or spend another dollar there. Would recommend dewey dodge in ankeny. read more

I was referred to them by family members I was in the market for a suv or mini van was pre approved and then they said that they would have someone contact me I waited 3 weeks and nothing until yesterday that I was denied not sure I had a heft down payment for a vehicle but no worries I took my business elsewhere somewhere where they wanted to do business avoid this shit show at all cost read more

Great customer service, great financing and they work hard to get you exactly what you want! Have purchased 2 vehicles from them and will be returning for our next one. Michael Spaulding was great to work with. read more

Today I went on a road trip down to Ames from the Twin Cities and there was a loose cord hanging from my car, I stopped in and Curtis stepped in and helped. They fixed it so fast and were so nice.! read more

Pros: The sales associate worked with us for a long time, crunching numbers to try to make the sale work for both of us. When we told him that we wouldn't buy the car at hand (a Saturn Ion) without a fob coming with it, he worked to add it to the deal. He and the sales manager let us take the car home overnight to get a good feel, and to show my stepdad, who had a say in what car I was going to get. Cons: We felt very pressured at Deery Brothers. Before even taking the car for a test drive, we had to give the salesmen all of our personal information, including our social security numbers. They made us give them not only mine (I was the one driving) but they also made my mom give hers too (she was along to help me find the right car). They acted as though we were already buying the car, like it was a done deal. When we brought the car back, the sales manager came outside and listened to our concerns. Instead of addressing them, he battled against our concerns. He basically said that our concerns weren't valid, and that we would be passing a great deal. He said that we wouldn't be able to find anything as good as what he is offering anyone else, and that he would be willing to bet money on it. Well, guess what! We found a wonderful car elsewhere the next weekend. So, my advice? Skip the people that clearly just want to make money, and don't go to Deery Brothers. read more

Had a very nice sales rep but then he left for another dealer so I was never able to get my PPI done. Car had a few issues that should've been seen and fixed beforehand. Was tossed on phone and sent to voicemail twice trying to get in and they were always booked so they said they can give me a check for $300, not even enough to cover the repairs needed done to the car. Ridiculous. read more

I purchased a brand new truck from Deery of Ames in November of 2018, and had to bring it to their shop in September 2019 for some minor warranty work. They performed the warranty work, and resolved that specific warranty issue. However, none of my dome lights worked after I picked up my truck. They worked the morning I brought the truck in, but they didn't when it left their shop. I then made the mistake of not scheduling an appointment to have them resolve it right away. Instead, I waited a couple months until more work needed done, and by then I was about 1,000 miles over on my 36,000 mile factory warranty. I'm now on the hook for all costs associated with tearing the inside of my cab apart to find the electronic issue. I would of been better off not having the minor warranty work done, and still have lights inside my cab. Don't expect quality service from Deery just because you buy a new vehicle from them. read more

within minutes of my review the finanance manager Joe tried calling me to discuss my complaint. the fact is this car mileage was tampered with, Carfax does CERTIFIED mileage checks and the last check was October 2014 with almost 150,000 miles but the car showed under 160,000. if you want a good car and their so called awesome service go to craigslist or even George white. with them keeping my title to my car for 5 days just adds up storage fees which I asked for and of course NO HELP. this is by far the WORST dealer in thee central iowa area. Wilson Toyota, ames cars, and even George white is more honest. wow free car washes, that's nothing. these people are scammers and lie constantly. read more

STAY AWAY FROM DEERY BROTHERS OF AMES!!!!! I bought a used car from them had it for 9 months and the car broke down. Turns out i need a new engine $5- $6000 fixI owe $15000 on the car. To top it off they wont return my calls or emails. Not only did i have the car for only 9 months about 5 of those months i couldnt drive it because i had a owiPOOR CUSTOMER SERVICE !!!STAY AWAY FROM DEERY! read more

I felt we made a fair deal. I did most of my research on the website, choosing from the inventory they had listed.

We settled our difference and I hope their business is a success with the new management team.

If I could give them no stars I would. Stopped to look at the jeep Renegade liked it talked to the sales rep quentin (very nice guy, not your regular pushy sales man) explained to him I wanted to wait until December as I will be debit free, he understood and said to give him a call when I'm ready to purchase a new vehicle. Two days later I received a phone call from a lady explaining to me that they are having a big customer appreciation day and asked if I would be able to make it. I told her I couldn't commit to anything but would try to make it. She told me I had to go or I would miss out on some "incentives" and scheduled and told me I had to be there. I again told her I would try and hung up. The day came and I decided to stop by I was greeted by the gentleman I was supposed to meet and he took me to a table and explained that they wanted to sell more cars this year than last. I told him I already was in two days prior and explained that I wanted to wait until December. His reply and I quote "then what are you doing here?!? You mean to tell me you would rather waste your money and wait to buy in december rather than save money today?!?! I'll tell quentin you stopped by" If that is the way they appreciate their customers then I never want to be one!! On a positive note a week later I found exactly what I was looking for at PAT CLEMONS IN BOONE, they were willing to work with me and gave me a deal I could not pass up. So thank you for being rude to me. I will start purchasing my vehicles at PAT CLEMONS IN BOONE from now on read more

Very unhappy with their service. They made major mistakes with our new car loan that wound up costing us above and beyond what we were expected to pay. Incompetent. I'll walk before I buy a car from this dealership again. read more

With anything people will swear by it or swear at it I get it. But after my experience with deerys service department I was doing more than swearing. I brought my truck I paid 60k for in for a repair a problem I noticed and they confirmed. I dropped it off for a full day on two separate occasions and both times the said they fixed the problem. (Which was in my driveline) after getting my truck back both times and inspecting it, they never even tried to fix the broken part. Brought it back a third time talking to the service manager and all he said was "yep I guess you'll have to bring it back again so we can fix it" I don't know about you but that's not very good service let alone letting customers leave with crucial parts unfixed to their truck that could leave them stranded on the road read more

I decided to take my vehicle to Deery Bros. since they service my type of car. I have been unhappy with George White and decided to give the news guys a try. I made an appt. and told them what the problem was. When I arrived for my appt. I waited for the vehicle and was told it would take about 1/2 hour. I waited nearly an hour and was then told that they could not determine the problem, whether it needed a new spark plug, or perhaps it was more serious, an injector, because they did not have a wire they needed to test it. I was told I needed to come back the following day when they would have the part. I returned the following day, waiting about 25 minutes, and they told me it was indeed a spark plug and it was replaced. I was charged 133.00 dollars. 98 of that was for labor. I find this price outrageously high for a spark plug and do not think that the replacement of a spark plug, even driving the vehicle, took an hour. I also find it outrageous that they would not have a common part like a cable ignition wire in stock. So, my review is very low. I will not return to Deery Bros. read more

HORRIBLE!! I can say, unequivocally, this was THE WORST experience I've ever had at a car dealership. I've owned close to 50 vehicles over the years, so I've got some experience in this area. I live 4 1/2 hours away from the dealership, so I had to handle a lot of things via email, text, and telephone. The first salesperson, Jennifer Halstead "Certified Internet Specialist" was quick to respond to my initial email. I asked for photos of the vehicles I was looking at. Jennifer said one of them was still going through the detail process, but she'd work on getting me photos. She never did, however, they were added to their website a couple of days later. Even though I told Jennifer we wanted to lower our monthly vehicle payments, she tried to sell me a new Jeep instead of the used one I inquired about. Jennifer said she'd turn my information over to a "product specialist." After emailing Jennifer and not hearing anything for 3 days, I finally called the dealership. Jennifer said she'd have the salesman get a hold of me. The "product specialist," Ryan Whitmore, should have been my clue not to do business with Deery Brothers of Ames. Ryan blew me off for 1 1/2 days getting the paperwork I asked for so my credit union could give me the "go ahead" (even after putting a deposit down on the vehicles). All I got was excuses and falsehoods from Ryan, so I asked for the sales manager, Doug Lewis. I asked Doug for a new salesperson because Ryan was inadequate and Doug said he'd handle everything himself. I waffled for a few hours if I was going to even go up there after the way Ryan treated me, but we decided to make the drive because the one vehicle was "certified pre-owned" and the other was $500 less than retail price (we were looking to trade one vehicle in and buy two from the dealership). When I told Doug we were coming, he then informs me he was going to be off that day and pawned me off onto yet another salesperson, Joe Battles. Poor Joe didn't know what got dumped onto him. Joe was polite and accommodating and the dealership was clean. The "certified" vehicle had a glaring problem with the Uconnect 5.0 system. Ray Charles could have seen the thing was broken. While Joe had the service department look at the broken vehicle, we go to look at the other vehicle which barely started (glow plugs were shot). The vehicle was filthy, had cigarette butts in the ashtray, and trash in the backseat. There was an oil leak from the HPOP, an exhaust leak, and the cab corners were rusted out, which is when I stopped looking at it. I go back and tell Joe the truck was a piece of crap and Joe tells me the truck is an "As is" model which was getting ready to be sent to auction. You know, very pertinent information you might tell a customer who is driving 300 miles, thanks Ryan and Doug. Joe tries to tell me they are priced at the price which they would sell for at auction. Hmmm, $500 off of retail book price and auction price are two different things. So, I can't tell if Deery Brothers employs uneducated people, employs dishonest people, or if they are trained to mislead customers. Needless to say, we left and won't be back. They did offer to wash our Expedition and fill up the tank for our trouble, but I'm sure they would find a way to screw up our vehicle, so I didn't let them touch it. All in all, my wife and I lost close to $400 in wages for the day, wasted 10 hours of our time, and put 600 miles on a vehicle we are going to sell. If you are looking for the quintessential "used car salesman" then look no farther than Deery Brothers of Ames! read more