I bought a vehicle from Ames Ford Lincoln and worked with Kavon. He was amazing. The car was clean…read morevery nice and got a great deal. The management staff was also amazing. Got to meet a couple of guys in service and they treated me really well. I enjoyed how they made me feel like family. I would highly recommend them. They're good at what they do, they are fast at any question you may ask they respond in a timely matter.

Previous review was immediately after the service. The general manager reached out for our…read morefeedback and along with the service manager they decided to credit our service back due to some of the work not being communicated properly. I appreciate the service manager for calling us back and offering the refund based on this confusion and our relationship over the last 15 years. I look forward to us working together again in the future.

My car door needed a latch replacement, that was done successfully. However my $300 car speaker is…read morebusted in the door that was serviced. Me and my dad replaced all speakers in the vehicle after I purchased it, I've had them for years and they worked just fine. The speakers are built to support heavy base and high decibels, my speaker would not sound how it does today if I did not take my vehicle to campus garage. Furthermore, a couple years ago I took my vehicle to campus garage because it was leaking oil. They told me my radiator was busted and needed replacing immediately, not true. Antifreeze is green oil is not green. (The misdiagnosis was confirmed incorrect by the dealership). I should've known to not to take my vehicle there again no matter how much time has passed. But, when you're desperate it calls for desperate measures. I do not recommended campus garage.

Eric was quick to help and it's clear that he cares way more about helping people with their…read morespecific car issues than money!!

Nice waiting area for the service department here. There's even a fireplace for those extra cold…read moredays. Clean. Staff is ok. Family friendly. Lot parking. Prices are good. I got my oil changed and the car washed, but it left a LOT of grime still on my car, so I don't think their wash is worth much(my car was pretty clean to start with&it wouldn't have taken much to actually clean it). So, for the car wash part, it gets a "1". Marcy'sDinerTantrumScale 5/5- NoScreamingKids.

Worst dealership I ever been to. Horrible customer service and very shady dealer tactics.read more

They got me in with my son's car quickly with what I thought was a nail in the tire. Alas, the tire…read morehad a prior patch that was starting to fail. They got the replacement (two) right away and I was on my way the next day. The cost of two new tires is what it is ;)

Trickles was great. No problems at all with them, they took off our upper strut spacers plus an…read morealignment for $524. We were quoted $1000 for this job at a competitors and we were told they weren't as familiar with ford trucks either. So we got quality work and a fair price at Trickles. Edit: alignment wasn't done right, no problem, so I called and I'm taking it in right now, will update when it's done

Professionalism, Punctuality, Quality, Value…read more Everyone needs a mechanic who they can trust. A vehicle that stops working correctly at the wrong time is something I never want, particularly when we're taxiing the little ones around. I trust Larry.

I'll be honest. I may be the outlier here, but... I don't…read morelike taking my car to an auto shop. Like any terrible relationship, I have the feeling that if I bring up one, small, issue they will utilize that to open a can of worms and take all my money and then I'll leave. ...Wow. That analogy works really well but hits a little hard. ANYWAY. Eastman's has restored my faith in a healthy relationship. Car-wise. I'm working on the other stuff. I have been to this shop a few times because its location is near my work, but I will continue going there because of their honesty, dedication to service, and customer satisfaction. Every time I have been here they have always been AMAZING at being forthright. In one instance, their technicians looked over my vehicle and Larry (the owner) told me that...although they could do the work, to scout around. It may be more cost effective to go to a shop that specializes in what I had going on. (AMAZING. A place that's honest and will take a customer's well-being over a credit card swipe). Another example is when I went there in the morning and asked if they could look at my battery. I could pick up my car later in the d... NOPE. Larry walked out with me. Looked it over. Grabbed a wrench. And fixed my issue within 5 minutes! When I asked the charge he, clearly joking, said, "I dunno...five bucks...?" (I did give him that $5). When my battery acted up again though, he was still there. He ran tests on it. We couldn't find the problem, and he apologize (which - I think it was a fluke...I haven't had an issue since) but he did recharge it for me. He also didn't actively seek to find other areas of improvement. He said there were more tests he could do but said, those take more time and are more expensive. We should see if this was just a one-off (it was) before going through all of that. His shop has probably saved me 100's of dollars. Honesty. Honesty is huge when building a rapport with customers and retention. Of course, quality technicians and work is required and Eastman's has that as well. I don't know much about cars so I can't really speak on technique. I just know this: When I need something fixed.. They fix it. It doesn't mess up again. (or) Eastman's will give me honest answers, recommend other avenues to resolve a problem (and) Charge fairly or just ask for $5.00.

My car broke down while I was traveling through Ames on 35 on a Sunday. Ron's not only was able to…read morework on the car first Monday morning but gave me a fair price especially considering the quick appointment and work done. I highly recommend Ron's!

Summary at the end…read more Went to Ron's to drop my truck off for an alignment and to take the strut spacers off. Ron's told my husband they would have to charge for an inspection (don't remember getting a price), the alignment was going to be about $100, and we didn't get a price on taking the strut spacers off. We get a call later in the day saying the alignment is done and it's as aligned as it's going to get and it's going to be $170 for the alignment and that they didn't take the spacers off because it was going to be $1000 to remove the spacers. To better assist customers, they should have called us before doing the alignment if they knew or even had a hunch they wouldn't be taking the spacers off. We were told they were going to charge us 170$ plus $140 for inspection. On top of that, we have to get a new alignment after getting our spacers off since you're supposed to take spacers off first. In hindsight, we should have read yelp reviews instead of Google reviews because there were reviews of people with similar experiences. So we took my truck to Trickles and they quoted us about 600 for the strut spacers and the new alignment. We went back to Ron's and told them our situation hoping they would be understanding and they said they'll only charge us for the inspection so they charged us $147. We were also informed at the checkout process that they weren't familiar with spacers/lift kits on ford trucks, which is fine, but I just wish we would have known that before dropping our keys off with them. I'm just very disappointed in the lack of communication because we didn't need the work they did if they weren't going to take the strut spacers off. I wish we were told before they proceeded with the repairs. Summary: They should have called us after the inspection and told us the combined cost of the strut spacer removal AND the alignment. Instead they did just the alignment even though we'll have to get another one after strut spacers are removed. I give it three stars because I appreciate not having to pay for the alignment but I did not have a good time, definitely didn't want to pay $147 just to have to take my truck somewhere else. The alignment and inspection is reasonably priced if you're not getting it for no reason.

Tuesday 5:30 pm I waited 45 minutes for express oil change this place is way to slow don't waste…read moreyour time coming here would give 0 stars if I could

DO NOT GO HERE I first came on a nice Friday afternoon. I…read morehad places to be so I got the Xpress service. After the oil change, my car was leaking oil. I had my friend, who works on cars, look at it. They did not put the oil filter on correctly. That is all that was wrong. I went back, they fixed the oil filter problem but now it is leaking much much worse. To the point where I cannot drive it. They fucked up my car. DO NOT GO HERE.

I recently moved to Iowa from the east coast, and am awed by the honesty, speed and friendliness…read morepracticed by the family of Bud's. Stellar work done At a reasonable price. Thanks, Bud family.

I've known Bud for 30 years and he and his crew can be trusted to be both honest and good at…read morerepairing all kinds of vehicles. Highly recommend and I'm very particular re these things.