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    Dexter's

    3.0 (2 reviews)

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    2 years ago

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    Town & Country Sports Center

    Town & Country Sports Center

    (12 reviews)

    2017 I rode my Yamaha Stratoliner from Oklahoma to Michigan asked around for the best dealer in the…read moreJackson area Town & Country on us 12 in cement city was suggested to be the best I took my bike in for it's 5000 mile oil change and a front tire ( Michelin Commander 2) I dropped the bike off for the repairs and drove to South Carolina for a week while the bike was being serviced I called a week later as I was to return to Michigan I was informed that they were having an issue getting my tire because it was a Yamaha To Which I called bs an informed them that I can get the tire delivered to my address with no issues Anyhow 16 days later I call in reference to the status of my bike and the service manager stated that they found a leak on my bike mind you might bite is not leak never has since the day I bought it anyway I got irate and wanted my bike finished in return to me the next morning to which the service manager inform me that he would give me my piece of s*** bike back to me in a box I went and called the owner my bike was in running order the next morning pick my bike up as I was coming home I noticed my gas tank was loose I went to tighten my tank down and found that they had broke my Scorpio alarm went back to Town & Country they did the necessary repairs bought me a new alarm and sent me on my happy way I thought all was good today August 25th of 2020 I replaced the battery and found out that they had swapped my battery out with a battery they had on the shelf I know this because I purchased the same battery at the same store or same company and my batteries did not match I understand time may I change the look of a battery but not the size and not the cold cranking amps I will never return to Town & Country for any repairs ever again and I suggest nobody else goes to Town & Country on us-12 in cement City Michigan that's if I could give them a negative Stars it would be -10 thank you for reading all this and take your bike someplace to somebody that really gives a s*** about us who ride

    I've been a customer of Town & Country for over 20 years, and the buyer should remember that this…read moreis primarily a Harley dealership that makes its living from selling Harley accessories and performing quality service. Don't expect low ball prices, but do expect extremely friendly, helpful and professional personnel. They will take care of you after the sale, unlike many other powersports dealers. My only suggestion for improvement is how they schedule and turn-around repairs. If your repair requires parts, it will most likely take 2-3 weeks. They do not stock many non-Harley parts so after the initial diagnosis, they remove you from the schedule until the parts arrive. When all parts arrive they reschedule you in the next open slot which may be another week out. If management can figure out how to expedite this process, it would be a 5-Star dealer in my opinion. However, everyone here is professional and courteous. It is definitely more laid back than many high pressure dealerships. Never had a problem with any person here. If you come in with a bad attitude you will get the same attitude back. If you are polite, you will get some of the best customer service you can expect.

    Cafe Racer - Front entrance with a Honda.

    Cafe Racer

    (15 reviews)

    Depot Town Ypsilanti

    Very friendly & knowledgeable people here, helped diagnose a major issue on my 2023 zx6r, and when…read morerepairs didn't go as planned they corrected the problem immediately

    I used this shop 3 times and each time had an issue…read more First time was for new tires and brakes. For my Triumph Explorer 1250. The Bike came back with the rear tire mounted backwards and on one of the front calipers both bolts were only finger tightened Next time was for a fluids change out of the Triumph Explorer, as well as new tires. This was supposed to take 2 days but took a week. The mechanics had no idea how to change the coolant fluid. They told me I had to find the maintenance manuals for them to do the job. I'm sorry but that's what your job is.. The bike was finally picked up a week later with out the coolant job done. 3rd and final time. I had a repair job for my Thruxton that was laid down. Minor repair work of a scratched tank and a few bolt on items. Mirror, clutch lever, shifter. The clutch wasn't adjusted so the bike wouldn't start (safety sensor) in position 3 or 4 on the clutch lever. The shifter was mounted incorrectly. Lastly the owner talked me into an air injector removal to get more performance. I agreed to do it while the bike was in. The AI removal job was a hack job. He removed the tubes and capped the taps but left the MAF sensors and pump sensor unplugged. This lead to a check engine light on that won't go out. Resistors need to be added for this to be done correctly. Now the Thruxton is at the dealer having the hack work corrected and overall checked over to make sure nothing else was missed. I can't stress enough what a terrible experience this shop has been each time. Malisa can't keep any timelines she promises and is rude. If you want your bike done right the first time Do Not Go Here!

    Monroe Motorsports

    Monroe Motorsports

    (17 reviews)

    everyone was great from service department and mechanic" Jason Whiteaker"! thanks for reasonable…read morepricing fast install! My 2018 BMW S 1000 R has gotten its tires and service from you.

    If I could give this lower I would, I've had nothing but bad experience here, I came in to buy a…read morebike from them in February of 25'. I got it home as a "road ready " bike and I took it out first nice day and the stator went out on me the first 20 mins ( witch is one of the most common issues with these r1s) I then had to trailer it up to get it fixed, after having it for 2 weeks finally said it was ready to pick up, I got it back home and rode it and it was leaking from the gasket and then soon after that the starter went out too, after I did all the work on it the bike was running great, I unfortunately totaled it not too long after, I asked for gap just incase something like this happened and they did not include that in the warranties that they where trying to sell me even though it was the biggest thing I wanted, now a year later I have been trying to cancel the warranty for a month now and have decided to call the warranty company myself and SPENCER never sent it through even though I have called and emailed to check on it and he said that the warranty company was corking on it, they cannot work on it if you never send it in SPENCER, I highly recommend never buying anything from this dealership and especially SPENCER as a salesman, he is very unhappy and unwilling to help at all, just another money hungry salesman.

    Dexter's - motorcycledealers - Updated May 2026

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