We purchased a Husqavarna zero turn rider about 12 years ago at a good price. When we needed a new…read morebelt or new blades we received good service; if it wasn't in stock it was ordered & received next day. I recommend them for other small motor repairs as well as cars.

Took my s1000 for tires. The tire price they quoted me was less then the Internet. Good start! Then…read morethey called me to tell me my rear brake pads were shot. They kept the pads to show me how bad they were. Another good point in my opinion. They had never worked on an s1000rr before and ended up damaging a wheel speed sensor. They are replacing the sensor free of charge with no hassles what so ever. I'm very happy with this shop and will continue to do all of my business there

hey guys. my name is mike and i have been going to jazz motorsports for a little over a year. last…read moreyear i was in need of a new helmet after my other one broke before a big snow trip to the UP and i came across jazz motorsports. i went inside to find an awesome staff who were knowledgeable and mega cool, and brian the owner was even there. theyre hidden behind friendlys and jeds off dussel but great pricing along with apparel and helmets in stock. i need a new exhaust for my sled they special ordered it for me and i picked up two days later. last season before i put the sled up i needed some work done to and took it jazz. great pricing for labor and parts and the sled was handled just fine. on my last ride of the season i felt a major difference for the better. i definitely recommend this company!

Homer Cycle is a great place with great people! I would by pass the Harley dealer every time and go…read moreto Homers. They are a wealth of information. If you don't go there your missing out!

From the owner: We sell aftermarket parts and accessories for motorcycles including Harley Davidson and all Metric…read morebikes. We also do wheel repair which includes replacing spokes and rims, new tires and inner tubes. We started business selling mini-bike and go-karts and we still sell parts for both.

Based on numerous visits over 20 years…read more Plus (+) Full dealership with road and off road bikes and ATV's, parts and service. They have a number of brands such as Honda and Kawasaki, and also some pre owned bikes. Local. Easy to get to. Gear is available to try on. Unlike the internet where you may have to return. Minus (-) A dull experience. Not unfriendly but not that friendly either. The motorcycle dealer experience should be a joy to go to, ideally with people that seem like they want to be there due to the love of motorcycling. I have seldom felt this vibe there. A dull shopping environment. A drabby look. Well kept and clean, but drab. Prices for parts and gear are OK, but online is often cheaper. This is like most dealers Fee to use Credit Card! A Deeper Look: I spent allot of time at dealers when I was younger when I raced mx and loved spending time there. It was a place in the. Cleveland area. It was a regular thing to get parts and supplies, long before the internet. There were some mail order places that were a bit cheaper, but the advice and good service received at the parts counter and even service dept was worth it, both to mention the welcoming family like environment. I bought all my bikes from there. Years later I moved to the Toledo area and Honda East is the major dealer in the area. The internet made price shopping easy and online prices for gear, parts, lubes/cleaners and even motorcycles are readily available. You get allot of items online cheaper. But I like to give my business to smaller places in an effort to keep local dealerships around. Its also convenient and nice to see and touch things before I buy them. I will normally not see the item I want and then buy on the internet for any items at stores, bicycle or motorcycle dealerships or anything else. Not fair to the dealer. But I think its reasonable to expect service including knowledge and friendliness in exchange. Unfortunately Honda East has been so so at best. Not rude, but never that friendly. Sometimes knowledgeable, sometimes not (and thats OK, but would appreciate a "let me find out, I will get back to you".). Generally sales in bikes and parts has always been a rather dull experience. On top of that, new owners took over and add a 3% charge for using credit cards. I found this out, paid cash and made the decision to buy at another dealer or online from here out unless I need something urgently. My recent bike was bought at another dealer about 30 minutes away and the experience was very positive. Very helpful and knowledgeable for sales and parts......but friendly and family like as well. I think they might even invite you to ride with them type of vibe. I hope the best for Honda East, but there are better choices, you just have to drive a bit.

Communication!!!!! Talking to Mike in the service department is like pulling teeth a 3 year old…read morecan answer questions better

Very dishonest dealer. Go ANYWHERE ELSE!Over priced and misrepresented product.Larry Soles should…read morenot be in business.

AWESOME customer service. Needed a part that they didn't have in stock, but they were able to find…read moreit on a floor model and ship it out to me overnight. Definitely worth the drive here to get great service.

What does HD really stand for?…read more On a recent road trip with friends from the burbs of Chicago to Vermont and back, my bike died at a gas station on the outskirts of Napoleon, Ohio. It was 5:45 p.m. and we were trying to make another 50 miles to the hotel before we called it a night. We were looking forward to a good dinner and a recount of the day's travels. However, the starter switch on my bike had other plans. My friends tried to push start me. No juice, no luck. Yet in the middle of what seemed like nowhere was a Harley-Davidson dealership across the road. Why the company picked that spot to put a dealership I'll never know, but God bless you. By this time, it was near 6:00 p.m. and from across the road we could see people leaving the building. I hollered to my friends to push me across the road fast to see if we could catch someone. Five minute later we were there and the dealership was officially closed. I caught a woman getting into her truck and explained my situation. She happily went back inside to get the service manager who was just wrapping up a staff meeting. Out walks Cody Bowman. Calm, collect and quietly sympathetic. After repeating my story, he gave my bike the once over and speculated it was an electrical issue. Unfortunately, all his techs had gone home for the evening and the only thing he could at that point was wheel my bike inside and get on it first thing the next morning. Since two of my friends had to be back the next afternoon, we sent them ahead and my other friend stayed behind with me. We got a room at a nearby hotel and Cody gave me and my travel gear a ride to the hotel in his truck. On the way over I learned he was from Austin, Texas and was once in situation like mine down in Nashville. He understood what it's like to stand on the other side of that service counter quaking in your riding boots. As he dropped me off at the hotel, he said they'd get to my bike early and call me when he knew something. I immediately got the feeling Cody was going to make my bike a priority. Boy does that go a long way when you're stranded on the outskirts of Napoleon, Ohio. By 9:45 the next morning, Cody's tech guy, Tim, discovered my starter wire had been rubbing inside the switch housing and had blown a fuse. No fault but my own since I'd taken the housing loose before our trip to lube the throttle cable. I must have crimped the wire replacing the cover. While Tim fixed the issue, we kicked tires and chatted with the sales folks in the showroom to kill time. Everyone at Napoleon Harley-Davidson was super friendly and happy to chat. After my bike was fixed, they washed it too. We were back on the road by noon the next day with clean bikes and a newfound confidence in Harley-Davidson. We all know the old joke about what HD stands for, but after this experience, for me it stands for Hallelujah and Dependability. Thanks again to the service manager Cody Bowman, Tim the tech guy, the two guys who washed our bikes and all the nice people who when above and beyond at Napoleon Harley-Davidson.

41 days my bike has been in the shop and then want to blame it on parts but they will throw parts…read moreon it over a code and then find out that not the problem and throw more parts on it worst experience I've had and ill never go back to harley davidson napoleon ohio

I've been a customer of Town & Country for over 20 years, and the buyer should remember that this…read moreis primarily a Harley dealership that makes its living from selling Harley accessories and performing quality service. Don't expect low ball prices, but do expect extremely friendly, helpful and professional personnel. They will take care of you after the sale, unlike many other powersports dealers. My only suggestion for improvement is how they schedule and turn-around repairs. If your repair requires parts, it will most likely take 2-3 weeks. They do not stock many non-Harley parts so after the initial diagnosis, they remove you from the schedule until the parts arrive. When all parts arrive they reschedule you in the next open slot which may be another week out. If management can figure out how to expedite this process, it would be a 5-Star dealer in my opinion. However, everyone here is professional and courteous. It is definitely more laid back than many high pressure dealerships. Never had a problem with any person here. If you come in with a bad attitude you will get the same attitude back. If you are polite, you will get some of the best customer service you can expect.

Just bought a CF Moto UForce 800 XL, awesome experienc. Kole Donaldson is the Man. Good price,…read moregreat product, awesome service.

I was nervous coming in for a tire change after the nightmarish reviews I had read about this…read moreplace, but gotta say I was pleased enough. It was a little inconvenient that they didn't do appointments and they needed a full day to get a tire change done, but that's mostly a limitation of their number of people working the service department, as I understand, so I don't hold it to them. They were transparent throughout the process and provided some guidance on other issues I've been having with the bike, even if they couldn't work on it because of it's age. Pricing is what it will be. Most shops charge between $90 to $110 an hour in my experience. They land somewhere in there as well. But they do it well, and I'm lead to believe that they would have charged less if I had taken the wheels off myself ahead of time (I brought the whole bike in). All in all, I had a pretty good experience here. Again, just got my tires changed, so I can't speak to anything much beyond that though. I should also note that I bought my own tires through a separate company, not through Free Ride. Some places will say they can't mount tires they haven't purchased for insurance reasons, not the case here. Cheers.

If I could give less than 1 star I would. I tried to go in on a Saturday to their service…read moredepartment. it is closed on weekends despite showing as open on their website. In addition to that every time I have been in there I have been ignored by their staff. I must look too young/poor to buy from them so they do not address me. I have seen nothing but bad reviews about their sales and service department. I plan to contact the state attorneys office.

I got my first motorcycle in 1976, I was eight years old. I've been riding Harley's since 1992 and…read morehave purchased from two dealers over the years and have visited dozens more. Since 1998, I have only dealt with Ben Breece Harley Davidson. I bought my third HD, an Ultra Classic from the namesake of the dealership, Ben. His son Bernie took over after Ben passed away. He's just like his dad, a fine man and an honest businessman. I have many HD dealers closer to me, however, I ride two hours for service and would never even think to purchase my next bike from anywhere else. This family owned business treats you like family (family that you really like/likes you). You're never just a number and they are honest! I've had at least four or five friends buy new bikes from Ben Breece Harley Davidson based on my word, "They will treat you right." All of them were 100% pleased and keep going back. One thing we really appreciate is, your bike won't sit for days/weeks for an oil change/scheduled service, you book an appointment, go, have lunch, come back and it's done. Michigan riding season is short, every day counts! Go visit Ben Breece HD, you'll see what I mea

From the owner: Family owned and operated since 1971read more