Dishonest manager. The business phone system was down for a week and I couldn't get through to let…read morethem know that the car was not fixed. Scott blamed me for not calling back. They put in a defective spark plug. He has a slick answer for every mistake.

Tanner auto is my go to! Fast, friendly and reliable service without price gouging and they even…read moreoffer military discount!

They have had my car since before Christmas and just got around to "working" on it. They took my…read morecar knowing they don't work on this type of car but the owners wife said he was a "pushover " so he took the car anyway. You can either fix it or you can't or won't, and it would have been nice to know that upfront . I paid over $500 for him to completely disassemble my car , not fix the problem, and not put it back together. Mind you, we brought the car to them with the problem already identified. Just needed someone to fix it! They made us shop for a transmission lol! A transmission place! Now they are giving us hell about towing it because it's in pieces. They told my husband that his car was a piece of junk. This car was fixable if it was in the right hands. Do yourself a favor and go somewhere else . Very disappointed in this shop. Disrespectful and incompetent.

From the owner: Having been in business for 35 years, Lenawee Transmission is a name you can trust! Here at Lenawee…read moreTransmission we have been dedicated to great service whether it be customer service or quality of service we have kept tremendous pride in doing so ever since we have opened our doors in 1982. For More Detailed Information On Specific Services Feel Free To Call. Those services include however not limited to; Automatic & Manual Transmissions, Transfer Cases, Differentials, Axles & Trans-axles, Constant Velocity shafts, Drive Shafts, U-joints, Wheel Bearings, Parts Washing, Flywheel Machining, Valve Bodies, Cooling Lines & Auxiliary Coolers.

Found this repair shop when I dropped my daughter at college. Visited a few in the area so I could…read morechoose a safe and trustworthy place for her while she is at college. I chose right! The team at affordable towing and auto repair have been amazing, honest and affordable. They have gone above and beyond for my daughter. Whether you live in Adrian or have a child at college far from home this is the place you can definitely trust.

A very nice group of people to work with. Always upfront…read moreabout what needs to be done and what it'll cost. Competitive pricing You vehicle will be done before you expect it...multiple x return customer.

12/18/22 NOTICE:…read more THIS STORE IS NO LONGER IN BUSINESS AS OF THIS SUMMER 2022. THE BUILDING IS EMPTY AND A FOR SALE SIGN IS OUT FRONT. The only experience I had with them did not go well. The sign out front said one price and when I went to pick up the car, the bill was higher as they determined that "high mileage" oil was needed - 60,000 miles??? We reached an acceptable compromise.

Have been Here a couple times and service is always great and the Estimates have always been spot…read moreon and fair. I would definitely recommend this place.

We've taken our car to get an oil change at Dave Knapp, Brooklyn Ford, and Briarwood Ford (Saline)…read more All three provide quality service, however, this location is by far the best of the three for a couple reasons. First, you can make an appointment, which really cuts down on the wait. Best of all, they do a nice little wash of your car when they are done. So not only do you get some fresh oil, you look pretty too. Definitely the place to take your car for service in the area.

We are from Okla and our Aviator air suspension went out. They said they would do their best to…read morework us in. That was late on a Thurs. afternoon. Well they did their best and got it fixed and we were back on the rode Mon. This dealership goes above and beyond to help you . I highly recommend them.

This review is a long time coming. I want to apologize to Taylor Brooks for the wait. Taylor is…read moreprofessional, knowledgeable, super friendly and above all a gentleman. I recently purchased a 2016 Honda Pilot from Williams Brothers. I should also add I traveled all the way from Davison, MI (approx 2 hr north) to make this purchase happen. Taylor knew my approximate window of arrival and when I got there he had the Pilot in front cleared of snow and warmed up and ready to go, he even opened the doors for me. Taylor is very laid back and didn't push, he just let me drive the car and ask questions as they came. Because I live so far away and my husband couldn't come he arranged for me to take the car home for 24 hr test drive. Mind you, I had done a lot of research and the car I'd drive in was an old Honda CRV so I was ready to step up but Williams Brothers and Taylor made this journey much easier. After the 24 hr test drive we discovered a couple of minor repairs needed to be made which WIlliams Brothers took care of and we settled on a price and we are now the proud owners of yet another beautiful reliable Honda. We've had the vehicle for a couple of months and couldn't be happier, and we've been on a couple of serious road trips and she's performed like a champ. I would highly recommend Williams Brothers and Taylor Brooks. While I had a very specific car in mind when I did business with them, I also did my research on them before hand. I was looking at about 5 Pilots through out the area and I could have probably gotten one a little cheaper but I believe research is key. Williams Brothers has goods reviews and I saw happy customers with my own eyes in their dealership. I researched the vehicle I wanted to buy before I got there and Taylor gave me the same information and no BS so I felt I could trust him. So if you want a great car at a fair price and to do business with professionals you can trust go see Taylor Brooks at Williams Brothers in Dundee, Michigan.

My entire family have been loyal Williams Brothers customers, purchasing multiple Jeep, Dodge, and…read moreRam vehicles from this dealership since shortly after they opened. My dad's 2022 Ram 3500 diesel developed a recurring DPF issue that was documented here four times in six months. Each visit, they performed temporary fixes and cleared codes without resolving the root cause. When the DPF finally failed completely, they quoted him $3,012 and said no warranty covered it. My parents questioned this, and we collected documentation and sent it to the warranty company and dealership. We requested a denial in writing. Matt Williams reached out and wanted to schedule a meeting and suggested we trade in the truck. We continued asking for the denial in writing and he never provided one. He told my parents they 'just didn't want to pay.' Meanwhile, the manufacturer had already put out a bulletin identifying this exact problem as a manufacturing defect. The dealership never mentioned it. We did our own research, put together the paperwork (the same invoices and service records the dealership already had) and sent it to the warranty company ourselves. The warranty company reversed their initial denial and approved the repair. We took the truck to Monroe Dodge, where it was fixed under warranty within a week. Our cost was $350 instead of $3,012. Monroe Dodge assigned a senior diesel mechanic, found a more thorough repair was needed than what Williams Brothers quoted, covered extra parts at no charge, and offered shuttle service. Night and day difference. If we had trusted Williams Brothers and not done our own research, my parents would have paid over $3,000 for a repair that was covered the entire time. After years of loyalty and hundreds of thousands of dollars in vehicle purchases, this is how they treated us. We will never return.

The shop is terrible with terrible customer service they caused more issues rather than fixing…read morethem. They continued to make excuses as to why it's not their fault because they think they can't do wrong at their shop. But because of their shitty ability I now have a continuous engine light on for a purge valve because they spliced the wires and didn't fix it. And on top of that they couldn't put a motor mount back in properly causing other issues and breaks in the car this shop is terrible! Go to mmr autosport in Perrysburg much better service.

I unfortunately am having an awful experience, to say the least. The owner, Marquis, is by far the…read moremost unprofessional person I've ever had to deal with. He ignores calls, texts, and emails completely, and somehow is never available to speak. On the rare occasion you do manage to get in touch with him, he'll just feed you empty promises and excuses that never lead anywhere. Out of desperation, I started calling around to other shops to see about taking my car elsewhere, and every single time I mention where my car currently is, the response is immediate and identical: "Get your vehicle out of there as soon as possible." Multiple shops told me they know Marquis personally or have dealt with several customers who had horror stories and ended up bringing their cars to them instead. It's always the same type of nightmare: missing parts, months of delays, no communication, and money taken with no work to show for it.. A few shops even said point blank that his business has no money and accused him of being a scam artist who steals both your parts and your payment. Marquis, of course, denies all of this and insists that every other shop is lying about him. But with how many shops are tellling the same story independently, it's hard to believe he's the only one telling the truth. Please, at the very least, do yourself a favor and call around before even thinking about dropping your vehicle off here. You deserve honesty, professionalism, and communication, none of which you'll get at this shop.

Garret Auto & Truck should be named Garrett Truck & Auto as this is the Go-To place for Truck & RV…read morerepair. I recently had my catalytic convertor stolen from my Ford chassis motorhome from a "secure" storage in Commerce. It turns out that none of the Ford dealers in Metro Detroit can work on a Ford chassis RV! But Garrett can. I received a prompt estimate from them and was on my way shortly thereafter, "shortly" being the time to coordinate getting the work approved & paid by my insurance company. Phil & Kevin were very responsive to my questions & I'm pleased with the quality of the repairs Good-bye Ford dealers, hello Garrett!

Great job! Highly experienced with integrity and craftsmanship…read more We took our RV there and they did a phenomenal job. Now, a DEFINITE repeat customer.

A business gem!! They were efficient, informative, thorough, and kind; a quality a lot of…read morebusinesses seem to have lost. Definitely will be going back for my next oil change. I was in and out within 20 minutes and the guys there were happy to answer all my questions. Paid $89.99 for a full synthetic and they offer a student discount.

This happened in October of 2021, and my car is still suffering from their negligence…read more Took it in for a standard oil change, fluid top off and windshield wiper blade replacement. One of the mechanics opened my door to check the proper measurements for tire pressure, seems fine until they slammed the door shut so hard that they KNOCKED THE ENTIRE WINDOW off the track and broke it. When I asked them to put the window back, they claimed they weren't "allowed" to handle such a repair, which I now know is code for "we can't admit to damaging a customer's car". It was a $400+ repair to get the window back on track and the damaged parts replaced, and I had to find another garage in Adrian to do the work. As for the wiper blades... They never really worked right. They barely cleaned the windshield in the two years that I had them on the car. When I went to replace them with a new set, I discovered that the blades that these "professionals" used were the WRONG SIZE. They were not compatible with my car's model despite the blades being an adequate size, meaning that they were never going to do the job correctly. These people are quick at their jobs, but far from professional! They're sloppy with their work, don't double-check anything and will damage your car without any care once you paid your bill and you're on your way. Avoid this place! Especially since they charge $60 for an oil change when every other garage in Adrian will do it for half that price without breaking your vehicle.