Pretty good service and prompt. I have monthly swrvice from Dewey and they keep you informed as my original tech went on to become a supervisor. read more

Called company for an estimate to get rid of gofers and my husband spoke to person named Luis. He was busy close to closing time about 4pm. Said he would call him by or another technician would call back before 5pm. Never called us back. We called the next day and receptionist stated Luis busy but would give him message to call us back, again no call. We then said forget this company guess they don't need our business. Called Clark Pest Control and they were just as bad. What is it with these pest control companies such. Flakes. We are now waiting for Western Exterminators today, fingers crossed!! read more

I don't think I've ever been so embarrassed FOR a company. I signed up with high hopes and from the start it was a nightmare! I was supposed to be set up on autopay, but it wasn't ever charging my card. I cancelled because the spiders were still VERY much around and the fact that I had to keep calling about the billing was annoying. I was told they would waive the cancellation fee because it really was a bad experience all due to their issues. Fast forward though about a month, I have a Dewey technician at my door wanting to spray! Like what?! I can't get anyone to adjust the charge to my card(because they double charged me for my last payment), but you show up to spray?! It's comical! Had to file a dispute through my credit card company because I keep being told they're going to take care of it, but never do. I will say that everyone I've encountered has been extremely kind though. As far as being nice people A+, they just don't know how to properly do their job. Huge lack of communication. I actually felt bad for the technician because he had no idea I cancelled. read more

Had Dewey Pest control come and do a termite inspection. Dewey sent Christopher Charles. Christopher was on time and very thorough. Christopher you could tell loved his job very outgoing and personable. After the inspection Christopher took the time to explain the process and what he was looking for. I would definitely recommend Christopher and Dewey Pest Control. read more

Dylan Dewey Pest Control Lancaster always does a good job. He is always on time and sincerely cares about your needs and the outcome. I would recommend any that needs to hire a pest control company to call Dewey Pest control (and ask for Dylan). read more

Just moved in to a new home and received a New Home Inspection Offer from Dewey in the mail. After reading their reviews, I figured I'd give them a call and set up service. I called the office on Friday, July 28th at 11am and the receptionist took down my phone number and general home location and said that the service tech assigned to my area will call me to set up an appointment. The technician called me a couple hours later (around 1:30pm). He went over all of their services and options available to me. I chose the bi-monthly service and stated that I had the new home offer, so he said that me initial service would be free. I said great, let's get it scheduled. He then asked for my address, which I gave him and then asked for my cross streets. I stated 70th West and M-8. He then said that it was not his area and that he wasn't sure if they serviced the area or not. He stated that he needed to figure that out and if they did service the area, that the tech would call me back to schedule. It has now been a week since I have heard from anyone there. Apparently they do not service the area or do not want the business. I am just not sure why they would pay to send New Home Inspection Offers to an area that they do not serve. I am sure that they have good service, I just wish they would have been more up front with me and taken down my actual address when I originally called so I could have moved on and found someone else. read more

Chris Charles came out today for a Termite Inspection due to having concerns about our house . Chris arrived punctually and did a Through inspection , he was professional , courteous and extremely informative , he walked us through our house while explaining what he was looking for and even gave us preventive tips , we are extremely happy to be termite free as well as meeting such an informative employee of Dewey pest , highly recommended, ASK FOR CHRIS!!! read more

Just bought a house and realized with a giant backyard and tons of plants and trees, I needed pest control! So glad that my friend recommended Dewey to me. They really go out of their way to make sure you are happy and they make sure to give your their number in case you need them to re-spray. My tech was very thorough and even lets me have a different day for spraying inside my house, as I have a small dog and need to schedule when to have her away. So far I am happy! read more

I am not sure if my post is going thru. Jed is Awesome. He is friendly,knowledgeable. Hard worker. He came out yesterday to my place and took care of my problem. Thank you Jed. He gets a five plus star with me. read more

I've used this company for several years in two locations, the tech Jason has excellent customer service and is very willing to help with all pest control needs. I had a few problems with the customer service from the front office. I would have loved to continue my services with them, but due to lack of customer service from the front office, I had to take my business elsewhere. read more

I hired Dewey to service my home due to a Springtale infestation. The sales rep was eager to sign a contract. He even came to my home after business hrs to lock me in. When he arrived I tried to show him the pest issue, but he completely ignored me. It was obvious that he nor the tech they assigned to my location was interested in the issue. Before signing the contract I specifically told the rep my major issues/concerns. He wrote them down on the contract and scheduled a tech to come out. The tech came out on the first visit and had NO CLUE what issues to treat. I knew nothing was done due to the multiple wasp nest that wasn't removed. So I called the office to schedule him to come back out. He came back out to not only treat the outside pest issue, but to remove the wasp nest. Once again, that didn't happen. So I called the office once more aggravated that the tech had no clue what to do (which he admitted when he called me). When he called he said he would stop by again to address the issue, and he never showed up. So I called Dewey to cancel services immediately. They told me I would have to pay an early termination fee (which they sent me a bill for $115). Said they gave me a sign on discount. And since I didn't fullfill the contract I must pay it or they will send it to collections. ARE YOU KIDDING ME? I tried to resolve things and they didn't deliver. Now I had to pay $115 for services that wasn't even performed? Unbelievable!!! I wold give them NO STARS if I could. read more

Called to establish service with these folks. I guess they don't like Palmdale because when I told them where I live, her voice changed and she said she'd have to have someone call me back.  I get so tired of this "better-than-you" attitude when it comes to Lancaster versus Palmdale. If you don't want to service Palmdale, just say so. read more

Jason Wallis, the gentleman who takes care of our house, is sooo nice and helpful - one of the nicest people we have met since we have been here. We are very happy with Dewey Pest Control. He does a really good, thorough job, too! Only needs to come every three months! read more

Every interaction with a Dewey Pest Control employee is pleasant. They are friendly and helpful. Due to the sale of my home, I needed a termite inspection. Christopher Charles inspected my home. He was knowledgeable and very friendly. He and my 7 year old son became fast friends. I was also happy to learn that the termite inspection was included with the services I already use. Thank you Christopher for all of the laughs while you were here! read more

Deweys pest control was fast and efficient. Spencer Lewis got ahold of me shortly after I left him a message inquiring about getting my house sprayed. He was polite and professional and let me know what specials they were offering and what would be best for my homes needs. He seemed honest and did not try to make me spend a bunch of money. We scheduled an appt for the same day. Daniel showed up exactly when I was told he would to spray my home and described everything to me. I would give them 5 stars but I'm waiting to see if it worked or not. read more

Jason came out today and took care of our ant problem. Everyone that I have come into contact with at Dewey Pest Control has been very courteous and professional! They are really flexible with your treatment plan, which is nice considering how crazy life can be sometimes. I definitely recommend this company! They are great! read more

Chris is very professional and courteous. He is always on time and he knows his stuff. He has been servicing our property for the last 3 years now and has been consistent with good customer service all this time. read more

We have had Dewey service for a couple of years now and are very satisfied. We switched from another exterminator because Terminix doesn't have a tech local to the area, so scheduling an appointment was nearly impossible. Carlos, our regular tech, is very polite and professional. He always calls ahead of time to establish service appointments, and is always punctual. In addition to doing his job well, he is very friendly and I'm comfortable having in my home. We also just had to have a termite inspection for an upcoming sale. The inspector, Chris Charles, was wonderful -- he explained clearly everything he was looking for, was very thorough in his inspection, and was extremely polite and funny. I'd highly recommend both Chris and Carlos to anyone needing this type of service. read more

This review is for Anthony, Dewey Pest Control, Branch number 5. From the very first time that I called this office Anthony was polite, responsible, professional and listen very carefully to everything I had to say. Anthony was very gracious, as I explained my Flea issue, yes we do have a flea issue in the AV. He explained everything completely, made an appointment with me promptly. I even called back to ask him to come earlier and he was very gracious and obliged me and came earlier Friday August 31. When he arrived he was prompt, professional introduced himself, listened very closely to what I had to say. And immediately went to work on his inspection. When we came to the conclusion that I do have a flea infestation, he immediately spoke to me about the treatments what chemicals required to do the job. He went over everything very carefully and completely until I understood exactly the plan of treatment. Anthony was not pushy at all, nor did he try to talk me into anything, these gentlemen are professional they're not hardball salesman, they actually care about their clients. After he explained the cost of the job, , He offered me a price reduction if I signed up for a by monthly or tri monthly treatments, he also was treating for all other types of insects in the antelope Valley. After what I just got through I eagerly signed up. I also signed up for their gopher pest control, and I asked them about it, they didn't even push me into that either, when it was clear that I do have a gopher issue. They immediately went to work on the outside perimeter and my garage did an excellent job of spraying all areas, they were eager to work on the inside of my house as well, but I had to make arrangements to board my animals, so We made an appointment on Tuesday September 4, he showed up promptly on time.He sprayed the inside of my house and redid the outside and garage as well. I was giving a complete list of instructions on what to do prior and after the treatments. He constantly takes my phone calls and explain me things to me as we go. Today Friday, September 7 he came out to do another inspection to make sure things were going well, because I had some concerns so he came right out. Anthony re-sprayed the outside of my house and took care of my new gopher problems. Anthony always explains things professionally and put my mind at ease. I would completely recommend Dewey Pest Control branch number five to anyone, Professional, responsible, gracious, friendly, completely above board and honest. I tried to write another review for Carlos, since it won't let me , I will add onto my review for Anthony. Last Friday when Anthony first arrived I had many many many questions, he contacted Carlos and I spoke to Carlos on the phone and he promptly came to my residence. Carlos checked out the situation and concurred with Anthony. Carlos is very professional, courteous, responsible, knowledgeable and very eager to help. When I was on the phone with him he answered all of my questions, at great length to make sure that I understood everything. He helped Anthony with the first treatment on Friday. And both gentleman did an exceptional job on my property. Since Friday I've called the office numerous times and both Anthony and Carlos have always returned my phone calls promptly. Both have reiterated many times that if I have a problem call please call, we don't know you're having a problem unless you call, and we will be out promptly. Carlos came out with Anthony today September 7 to inspect my property, I was immediately put at ease when he identified one of my insects in the house as a spring spider and not a flea. So that being said it looks like they completely took care of my flea infestation. But Carlos kept telling me if there's a problem call us and we will be back right away. You hired us and we take our clients seriously, we will make sure that everything is above board and handled completely. I have nothing but the utmost admiration and appreciation for both Carlos and Anthony, they turned my life which was a living nightmare back into a peaceful existence. Thank you very very much and I recommend this company to each and every one of you that is reading this. Have a blessed day read more

Jim at Dewy was great! Helped straighten things out and really went out of his way for me! Thank you so much!!

The entire time that I have had Dewey pest control it is been terrible! The office does not communicate with the technicians and the technicians do not communicate with the office. both of them are always on separate pages. I called to cancel my service and the lady on the phone took down all of my information and then a day later I get a call from the technician trying to schedule an appointment with me when I told the office lady that my service needed to be canceled. In the very beginning when I first got Dewey pest control service the Technician never came out and there was a whole miscommunication with who is coming out to spray the house. I've had to have them come out more than once to spray because they didn't spray correctly as I was still getting bugs inside the house and there were wasp nests still attached to the house. I will never recommend Dewey pest control and I will never use them again! read more

Contacted the manager to establish service. He was great. A bad roach problem was corrected timely. Would have given them a higher rating, except one month they were scheduled to come, and they never did until prompted by my call, That was a bit disappointing. Also, just received my closing bill, as the house has been sold. I always pay all of my bills, so I did not appreciate the comment on this: "If payment has not been received by this time (Not specified) this account will be send out to the COLLECTIONS DEPARTMENT." Real Nice. read more

I have trusted Dewey Pest Control for almost 10 years. I was reminded, recently, how thorough, and faithful my service tech, Gabriel, has and continues to be; he is always polite and consistent, and most of all, he keeps those critters out of the house! Also, the manager Jim Baldridge, is always available to educate us on pest stuff. Recently I had a stowaway hitch a ride home from the store, but Dewey acted so fast that it didn't turn into a "thing". In the past I tried "wanna be" companies, but it's not worth the dollar or two I think I'm saving. I totally recommend Dewey Pest Control!! read more

Dewey pest control is top notch my service provider Jason Wallis is kind and courteous and he does a fantastic job he his very thorough and always arrives on time. read more

Good Afternoon to all in the Antelope Valley, this review is for Jason Wallis, Licensed Termite inspector.I. I have already written reviews on other Dewey employees but they have such excellent knowledgeable employees, I feel the need to write another review. This morning while my contractor was putting flooring in my house, he discovered some dirt looking material underneath the carpet in my master bedroom closet and doorway. He advised me to have Dewey Pest control come over to my house as soon as possible to find out exactly what it is. I called Dewey Pest Control and advised them of the problem, they told me they could have someone out to my house this afternoon. How fantastic is that that's what I call customer service at its finest. Approximately 2 o'clock Jason Wallis, arrived at my House, introduced himself immediately, very nice very pleasant very knowledgeable and put me at ease immediately. He also was very very very careful of my animals making sure that my cats did not get outside. Not many people are that careful with your pets. He immediately went into my master bedroom and went to work, checking the area out thoroughly and making sure he knew exactly what he was dealing with. Again constantly reassuring me that everything is going to be OK. We will take care of it whatever the case maybe. I am an older woman who lives alone so these type of employees are appreciated by me, more than anybody knows. After he discovered what the situation was, thank the good Lord, it was not termites, just look like an ant problem. He immediately went to work cleaning it up and spraying all around my bedroom, paying special attention to the area where the problem existed. He didn't stop there, after he finished in the bedroom he did an inspection of my whole inside of my house, the exterior of my house, my garage, and even went into my attic. Might I add he even moved boxes, and help me move things out of the way so he could inspect the area. He continued to spray all around my house, outside as well as the garage. After he finished with my entire house he took the time to explain everything to me. Added my email address on the paperwork so that the report would be emailed to me a soon as possible. Asked me if I had any further questions or any other concerns. Which I did not because he covered everything extremely thoroughly. I would recommend Dewey Pest Control to anybody in the antelope Valley you can't go wrong with them. There always friendly always nice very knowledgeable. They take care of any and all problems that you have no job is too big for them. In closing I will say. That Jason is yet another fantastic employee of theirs. Thank you very very much and I appreciate all of their employees including their managers and office staff Denise Vardaro read more

Gabriel has been taking care of my house for the past 3 years and has done a wonderful job keeping spiders and ants out of my house. I have had ants twice in the 3 years I've lived there and Gabriel comes in does his thing and they are gone. Chris came and did a termite inspection and he is very personable. Thank you Dewey for your excellent service. read more

Leonard from Dewey Pest Control is amazing! Not only does he do a great job spraying our house and prevents and type of bugs coming in, which keeps my wife happy, but he always shows up on time and is very friendly! He always calls ahead of time to confirm the apt. Leonard, my family appreciate the work that you do! Thank you Leonard for always being so nice to us as well! read more

Extremely professional and fast from the moment I called to set up the inspection to the date of. Chris was very pleasant, on time, and explained the process as he went along with the inspection of the house. He is very knowledgeable. I would recommend Dewey Pest Control to everyone. read more

Called at 8 am asked the office lady to have Jason contact me I had came face to face with a rat on my patio. She took my number told me he would call. Called back at 11 and asked what happened to Jason's call and she acted like she had never talked to me, She took my number again I told her I wanted service today have Jason call. At 145 Jason called said he had just got the message from his board and he couldn't come till the following morning. I told him No today or never. He checked with Victor and called back in a few minutes and did come and set traps for the rodent. Jason did a fine job however the office person needs to be replaced or retrained. I would give Jason a 5 star rating however the overall rating 2 is generous. read more

I am having an issue with mice in the attic. Luis C. came over and put traps in the attic and outside. He was very thorough. He explained everything and answered all my questions. He also sprayed outside and did an inspection of my home. I am very pleased with the service so far and if I have anymore issues I will be calling DEWEY!!!!!!! TY read more

Worse pest control service I have ever had, bar none! Signed a one-year contract @ $70/month to help eradicate the rat infestation in my house attic. They would come out once a month and check traps, that's it. Not too long after 1st month's (additional $150) start-up started hearing "sounds" again in the attic. My dogs also started catching these rats outside. Was told by Dewey I must be hearing birds on my roof as they looked into attic (weren't allowed to go into attic for some mysterious reason to get a closer look) and there was no sign of rat infestation. Now, I have an eradication company coming out to do a complete sanitation/cleanup/reinsulation for the tune of $6000 to repair what these so-called "birds with long tails" have destroyed in the entire attic space. Stay away from this company as I've heard of similar bad service form others! read more

We have a very sweet and caring man that every month takes care of all of our needs at my house. I've been very pleased from day one and have told the manager how pleased we are. Thanks Daniel, from mojave! read more

Dewey Pest Control and LUIS are amazing! Luis is extremely thorough, efficient, and polite. My husband and I never had any problems with little bugs with this service. All of my neighbors had problems but we didn't. It was like we had an invisible barrier around our home protecting us! Our standards and expectation are high now thanks to Luis. It's unfortunate that we've moved and now have to call someone out for a third time. Thank you, Luis, for all of your help! read more

I'm glad to see so many 5 star reviews on here. I am glad this place's service worked out for them, as it surely did not for me. I called to schedule an initial visit, with a continued visits every three months. The quote was given, and then I was told a technician would contact me that same day, with service to be done within 24 hours. The technician never called. I called back before 5pm to find out what was going on. Was put on hold and asked to leave a voicemail. Called the next day, when the service was already to have been done, because I had yet to hear from the technician. They had no idea what was going on. Once again, they said they'd have the technician call me, and yet again, I never got a call. I called CLARK PEST CONTROL and they were very helpful and will be out tomorrow. FYI, Dewey quoted me at $79 for initial visit. CLARK is charging me $0 for initial visit. Yes, they waive the fee. CLARK was extremely professional and I had an appointment within 3 minutes of contacting them. It has now been over 30 hours since contacting Dewey, and have still not gotten a call to set up an appointment. Additionally, a friend of mine I spoke with today informed me they had the same issue with Dewey when they had them a while ago. So apparently, this isn't an isolated incident. I recommend you go elsewhere for your pest control needs, I have never experienced such unreliability and incompetence in a service yet. read more

They're extremely helpful and very professional. They got back to me right away when I initially called them, and I got an appointment very quickly. When Victor came out to the house, he went through all my options very thoroughly and even saved me some money by suggesting a less expensive schedule (he wasn't trying to get as much money out of me as possible). He totally worked around my schedule too - I needed to leave for an hour, so he did part of his work, then returned when I got home to do the remainder. I would recommend Dewey to anyone. read more