Orkin came in with a 'promise' to do up to 10 treatments and follow up with a dog. NONE of that was…read moretrue! They only did 3 treatments for bed bugs and that every week instead of 14 days apart. They also collected money from the condo next to mine where the infestation began. Since they treated both units there should be NO problem giving a full 60 day guarantee unless they are not sure of their work. They are not willing to give a guarantee and they are not giving the follow up inspection with the dog. $2,000 is dammed expensive for only 3 treatments!! They also refuse to return my calls!! I guess my next step will have to be the Better Business Bureau! Guaranteed I will find some agency that has some influence on them because a 78 year old woman has absolutely NO say or influence.

I tried setting up multiple appts and asked to call me when they went to give them access…read more Unfortunately these instructions were to difficult as they would show, not call, then leave notes they could not access the place... terrible customer service

1st Response Pest Control has been providing amazing, reliable service for my house for the past…read morefew years. They are always willing to help whenever I have any questions in between my service appointments and always go above and beyond to help with any pesky pests.

If I could give 0 stars I would. The only reason I am not currently signed up with my previous pest…read morecontrol who I absolutely adored is because their schedule got full after I left for a year out of state and came back. First of all it took them 5 times coming back to fix the ant problem in the house since the houses in my area are known for that. My previous pest control company it took 1 time! I have a cleaning lady that comes every 2 weeks I keep my house clean so that wasn't the issue. Second this guy jumped my $5k custom gate on the side a couple months ago which he admitted today and since then I have had issues with my gate. I realized he went to my home and literally was going to do it again because my neighbor called. This man is not small man he looks to be almost 300 pounds so all of that weight on my gate I am just in shock a company would even allow this!!! This guy had the audacity to call me and tell me his manager was at the dentist and he had to assist me! Yea right your boss needs to give me a call cancel my services and refund me! I am so over this company! Do no whatever you do /sign up with them! The crazy part is I had to step out of an office meeting to call Jeff and I couldn't remember the code to the gate which was already unlocked but he locked it when he attempted to put another code in the gate! So I told him you know what you need to come back another day! He responds oh well I guess we'll come back sometime in between the valley and here that sounds super convenient! He literally said this so loud that my neighbor heard! Just to add I did reach out to them and the owner called back left a message saying he was going to cancel the account and to take care! They do not care about your experience!

Mario is the best! Super accommodating, extremely knowledgeable, and takes pride in his work and…read morehis business overall. 10/10 highly recommend!!

Needed a new pest control service and contacted Bug Patrol via Yelp and received a response almost…read moreimmediately. Everything was set up via Yelp! Mario showed up for the initial visit on time. He explained everything in great detail and took a tour of the property. Once he was set, he spent a lot of time spraying pesticide and getting rid of spider webs. The entire visit was informative and productive. The very next day, I found dead bugs! I highly recommend Bug Patrol.

I was extremely happy with the service I received from Pacific West. He is professional, friendly,…read moreand knowledgeable and I felt comfortable with him at my home. I 100% recommended Pacific West to anyone in need of an exterminator.

The guy is very friendly and professional. After arriving on time he was very sincere about the…read morepricing. I had other issues with my land but good recommendations came from him. Thank you and definitely will call back

Well after giving me an incorrect sheet of all of the things that I need to do for my pest problem…read morelike empty out all of my cabinets. They're all in the middle of the floor I had arrangements for my dog to go to a groomer which at 1:30 they were closing at 2:00 I wouldn't even been able to get her in there to have her out of the house for the 4 hours they requested. So I hired someone to help me empty out all of my cabinets, everything from the counter down, drawers etc for the spraying, and they didn't even show up. How do I know? Because there's a note on my door to ring my doorbell so I wouldn't miss them. I looked outside at 1:30 and saw the truck parked in front of the office which makes me think they actually went into the office to let them know they were done I would imagine they wouldn't just up and leave without contacting someone or getting a signature but regardless that's a different issue... Now I have to do the whole thing over again in a month and I have to wait an additional month to get this crap handle because of the failure of both my apartment complex and this company and getting this treatment done. I want to make sure they don't get paid for doing the job they didn't do because my manager is about to drop off chemicals for me to do it myself and then I got to wait until the next month for them to do it all over again but this time I'm not going to go to the time and expense of clearing everything out they can basically baseboards in and outside... TBH, I could probably do a better job anyway! So if you're looking for a company that is reliable, this isn't it. If you're looking for a company to do a good job, since they failed to show up they didn't do a good job either. I would say find someone else, In fact, Dixon Pest Control in Victorville was the old company and i have had them spray a handful of times and they ALWAYS SHOW UP OR HEY, HERES A CONCEPT, IF YOU CAN'T REACH THE TENANT KNOCK ON THE DOOR! HERE'S ANOTHER THOUGHT HAVE THE MANAGER REACH THE TENANTS SINCE THEY HAVE BOTH EMAIL AND TEXT AND CELL PHONE NUMBER. THIS WHOLE THING WAS UNACCEPTABLE! I have been trying to reach the corporate office or the branch that's nearby and apparently nobody has our contract but this is a name that I was given from the manager because the information she has has the guys personal cell phone number and she didn't want to give that to me and everything else is email but so they're covering for their ass and their mistakes both of them are at fault as far as I'm concerned

Been with them for about 4 years. This company always had the sweetest employees that come to the…read morehouse! They take their time and you really get the opportunity to build a relationship with your service tech. We relocated from the AV to SCV and they were able to transfer service! Great pricing and really great service! Highly recommend!

True professionals. They took the time to come out, assess what was going on, and gave me the great…read morenews that we don't have termites but some other type of flies that are easily discarded. Appreciate the honesty and will absolutely recommend them to anyone.

Called this company out for a termite check as I thought I saw some damage.... yup....we needed…read moretenting fumigation and trenching in the crawl space under our home. Expensive but not something you can ignore so we booked in with TP for a 2 night fumigation with trenching the day after they took the tent down. While everyone in person and on the phone was friendly they were very disorganized and gave conflicting advice, which we found frustrating. We expected special bags for our fridge/freezer foodstuffs but none was given so we had to clear our appliance out completely. We were given different dates and times, and received phone calls telling us the crew were on the way earlier, a week beforehand, and on the day of fumigation, then they called back to say they made a mistake and it was the original time. Hence the frustration as we were dealing with a dog, and my daughter working from home and being in office. We asked the company to call me only as my daughter couldn't answer her phone when on stage/office, but they kept on calling her and expecting instant answers. We were also told we had to contact the gas company to arrange shut off and turn on, then we were told TP would be doing it, then we were told to call the gas company at the last minute. They really need to communicate within their own business and work out a timeframe for fumigation so they can provide a consistent front to customers. They kept the house tidy when going into the crawl space in one of our bedroom closets, but outside they tread mud all over the walkway down the side of the house while putting up the tent and I had to clean the pathway afterwards.

Derrick is always great. I've used him many times over many years. He gets rid of my bugs and is…read moreVERY honest in his pricing. Give him a call!

Derek is the best! He is extremely knowledgeable, has a ton of experience and it shows. The…read moreservice he provided was very thorough and above and beyond what I have received in the past from the many other pest control companies I have used throughout the years. I would not use anyone else! Highly recommended.

Micah and the team at 360 Rodent Control were great. We found evidence of rats in our home and…read morereached out for help; Micah came out promptly, did a thorough inspection, and clearly explained what he found, what was causing the problem, and the steps they'd take to fix it. He answered all my questions and provided a clear, straightforward quote so I knew exactly what to expect. The service that followed has been excellent. The crew arrived on time, cleaned up all the affected areas, and sealed everything so we're not dealing with ongoing issues or new activity. Everyone was professional, respectful of our home, and left everything neat and tidy.

360 Rodent Control replied quickly and arrived on time. From the moment we called, they were…read moredetailed and professional. Micah who was our rep provided detailed information about their services and was very thorough, as well as professional. After the work was done, he provided pics. We appreciated their help. Thank you!

Martin and his team came and did the whole works at my house! Cleared out all my old insulation,…read morewent around my house, inside n out, and sealed any potential entrances for rodents by replacing all the vent covers, meshes, etc., installed a new air-return vent for our HVAC system and prepped the entire attic for new ducts n insulation in just 2 short days! Very professional, thorough and kept the place air tight n clean as they worked! Would definitely recommend!

Steve was very thorough in his initial inspection, and explained very well, what the problems were,…read moreand his suggestions. Martin B. and his crew did a thorough job on taking care of my rodent problem, vacuuming, cleaning, and sanitizing, and inspecting a couple of weeks later for any more mice and rats. Martin B. and his crew returned today, and did a very thorough job on installing the new insulation in my atttic, also did a few carpentry jobs I'd requested, including replacing rotted wood, and painting. They went the extra mile for me. Marilyn Martin