I tried setting up multiple appts and asked to call me when they went to give them access…read more Unfortunately these instructions were to difficult as they would show, not call, then leave notes they could not access the place... terrible customer service

Jorge was very professional friendly courtesy removed spider webs and from the kid's swing set…read morethank you

Outstanding services provided by this company. They are very efficient and have always been…read morereliable. Their service really does work, I'm grateful to have found them as it makes a world of difference! I would not hesitate to recommend them to others, it's also great value for money and they are always available to offer helpful information as well.

If I could give 0 stars I would. The only reason I am not currently signed up with my previous pest…read morecontrol who I absolutely adored is because their schedule got full after I left for a year out of state and came back. First of all it took them 5 times coming back to fix the ant problem in the house since the houses in my area are known for that. My previous pest control company it took 1 time! I have a cleaning lady that comes every 2 weeks I keep my house clean so that wasn't the issue. Second this guy jumped my $5k custom gate on the side a couple months ago which he admitted today and since then I have had issues with my gate. I realized he went to my home and literally was going to do it again because my neighbor called. This man is not small man he looks to be almost 300 pounds so all of that weight on my gate I am just in shock a company would even allow this!!! This guy had the audacity to call me and tell me his manager was at the dentist and he had to assist me! Yea right your boss needs to give me a call cancel my services and refund me! I am so over this company! Do no whatever you do /sign up with them! The crazy part is I had to step out of an office meeting to call Jeff and I couldn't remember the code to the gate which was already unlocked but he locked it when he attempted to put another code in the gate! So I told him you know what you need to come back another day! He responds oh well I guess we'll come back sometime in between the valley and here that sounds super convenient! He literally said this so loud that my neighbor heard! Just to add I did reach out to them and the owner called back left a message saying he was going to cancel the account and to take care! They do not care about your experience!

Needed a new pest control service and contacted Bug Patrol via Yelp and received a response almost…read moreimmediately. Everything was set up via Yelp! Mario showed up for the initial visit on time. He explained everything in great detail and took a tour of the property. Once he was set, he spent a lot of time spraying pesticide and getting rid of spider webs. The entire visit was informative and productive. The very next day, I found dead bugs! I highly recommend Bug Patrol.

I'm pretty disappointed with this company. They seemed professional at the beginning and we did not…read morehave any bug problems in our house up to this point. We realized that we started having ants in our home and it got worse as the days went on. My husband had reached out to the owner and did not get a response. I then reached out to the owner and they followed up by sending me my bill, which I had forgotten to pay. I had told the owner that I would pay the bill but nonetheless, I didn't understand why bugs were in our home if this is the service that they provided. I was quickly given the runaround and different excuses. I'm a pretty reasonable person because I am also a small business owner, and in no way, am I trying to get out of paying a bill! I just want the work to be done correctly I told him. But I what I was hoping to be a simple conversation, ended up escalating quickly with the owner being unprofessional and said I'm going to Cancel you as a client keep your money! I was a bit shocked after he hung up on me while I was talking to him. It is not OK to treat your clients like this, especially in a time of need. But I guess that's how they do business. We'll definitely not recommend to anyone! Update after owner's reply: I don't mind paying for service and I told you this. But how am I supposed to pay for a service when it's not done correctly? I even offered to pay half! I just wanted the service to be done correctly. You followed by rudely giving excuse, excuses and talking over me. When I was trying to explain myself and trying to de-escalate the situation, you said you were going to cancel me, As you already did. And then you hung up on me! At least I'm telling the truth in my review

I was extremely happy with the service I received from Pacific West. He is professional, friendly,…read moreand knowledgeable and I felt comfortable with him at my home. I 100% recommended Pacific West to anyone in need of an exterminator.

The guy is very friendly and professional. After arriving on time he was very sincere about the…read morepricing. I had other issues with my land but good recommendations came from him. Thank you and definitely will call back

I live in Arizona and my granddaughter had an attic pest problem in Palmdale. Richard was quick…read moreand efficient on going out to inspect the property for me. Unfortunately, he was unable to help solve her situation but gave me an excellent referral. I highly recommend these people - THEY CARE!

Well after giving me an incorrect sheet of all of the things that I need to do for my pest problem…read morelike empty out all of my cabinets. They're all in the middle of the floor I had arrangements for my dog to go to a groomer which at 1:30 they were closing at 2:00 I wouldn't even been able to get her in there to have her out of the house for the 4 hours they requested. So I hired someone to help me empty out all of my cabinets, everything from the counter down, drawers etc for the spraying, and they didn't even show up. How do I know? Because there's a note on my door to ring my doorbell so I wouldn't miss them. I looked outside at 1:30 and saw the truck parked in front of the office which makes me think they actually went into the office to let them know they were done I would imagine they wouldn't just up and leave without contacting someone or getting a signature but regardless that's a different issue... Now I have to do the whole thing over again in a month and I have to wait an additional month to get this crap handle because of the failure of both my apartment complex and this company and getting this treatment done. I want to make sure they don't get paid for doing the job they didn't do because my manager is about to drop off chemicals for me to do it myself and then I got to wait until the next month for them to do it all over again but this time I'm not going to go to the time and expense of clearing everything out they can basically baseboards in and outside... TBH, I could probably do a better job anyway! So if you're looking for a company that is reliable, this isn't it. If you're looking for a company to do a good job, since they failed to show up they didn't do a good job either. I would say find someone else, In fact, Dixon Pest Control in Victorville was the old company and i have had them spray a handful of times and they ALWAYS SHOW UP OR HEY, HERES A CONCEPT, IF YOU CAN'T REACH THE TENANT KNOCK ON THE DOOR! HERE'S ANOTHER THOUGHT HAVE THE MANAGER REACH THE TENANTS SINCE THEY HAVE BOTH EMAIL AND TEXT AND CELL PHONE NUMBER. THIS WHOLE THING WAS UNACCEPTABLE! I have been trying to reach the corporate office or the branch that's nearby and apparently nobody has our contract but this is a name that I was given from the manager because the information she has has the guys personal cell phone number and she didn't want to give that to me and everything else is email but so they're covering for their ass and their mistakes both of them are at fault as far as I'm concerned

I highly recommend Termite Pro to anyone needing to fumigate their home. The owner, Vlad, is very…read moreknowledgeable and very responsive. He always got back to me right away whenever I needed him. He was also very patient and kind in answering my questions. He always met his commitments, whether it was appointment times, getting storage bags to me when he said he would, or when the crew would be arriving. Their fumigation team was also very courteous and patient, willing to answer any questions that I had. This goes from the office staff to the technicians who came to do the fumigation. The fumigation went perfectly and I was allowed back into my home even earlier in the day than estimated. I was extremely happy with the fumigation team. After the fumigation, Jessie and Luis came to remove some cellulose material that a previous termite contractor (not Termite Pro) was supposed to remove from under my house, but missed. Luis meticulously scoured the sub area and found a bucket full of material!! All the while Jessie was very knowledgeably answering questions I had about subterranean termites and preventive measures. Vlad must be so proud to have hard working employees like Jessie and Luis! In summary, I was extremely happy with Termite Pro and would not hesitate to recommend them to my friends and family (and I already have!). Their price for the fumigation was very fair and significantly lower than that of my previous termite contractor. Termite Pro provides excellent value!!

After doing a lot of research on termite treatment companies, we decided to go with Termite Pro,…read moreand we're so glad we did! Vlad came by to give us a quote and was knowledgeable, transparent, and happy to answer all of our questions. Joseph handled the treatment and did a great job. He clearly explained the process and even pointed out a plumbing leak under the house that was likely contributing to the termite issue. What we appreciated most, besides the great work, is that the team was honest and genuinely seemed to care about helping us and solving the problem the right way, rather than upselling unnecessary work. Very happy with the service, pricing, and overall experience. Always happy to support a great small business! Thank you! :)

Derrick is always great. I've used him many times over many years. He gets rid of my bugs and is…read moreVERY honest in his pricing. Give him a call!

Derek is the best! He is extremely knowledgeable, has a ton of experience and it shows. The…read moreservice he provided was very thorough and above and beyond what I have received in the past from the many other pest control companies I have used throughout the years. I would not use anyone else! Highly recommended.

Great service! Good price…read moreResponsible personnel Service with smiles Highly recommend!

From the initial inspection with Ilay to the amazing crew on the day of rat proofing, plus…read moredetail-oriented follow-ups with Noe, everything with 360 Rodent turned our rat nightmare into a dream. They did such a fantastic job, and we went immediately from having a huge problem to peace of mind. I cannot thank them enough. Their customer service representatives on the phone are also wonderful. Rats are gone! So, so glad we found 360 Rodent and highly recommend!

This company was by far the best we saw in the Santa Clarita are. Steve, the initial inspector, was…read morekind and upfront about all the problems we had (many many years of rodent infestation, and asbestos ducts in the attic). They had to call in a third party to get rid of the asbestos, but we paid everything and handled everything through Green Rodent. Martin and his team came​ out for two days of cleaning, hole patching, trap setting of the attic, garage and exterior house. Martin and his team did an amazing job in a timely manner. They were able to address our concerns in real time and went above and beyond to make sure our house was safe from further rat infestations. Overall everyone at this company was great to work with when we had questions (and we had plenty). Our attic is about 700 sq ft, and the house is about 1400 sq ft. The cost was about $10,700 which included asbestos clean out, attic clean out, rat containment, decontamination, rodent proofing of the attic and exterior, furnace closet clean out and proofing (bc the rats got into it), garage cleaning/decontamiation/proofing, reinstalling insulation and ducts, 2 year warranty AND a custom outside door that goes from the garage to the side of the house (not main garage door if that makes sense). It might seem pricey but in comparison to a different company in our area who quoted around the same price but didnt actually go into the attic to see what was up (aka didnt see the extent of damage/didnt know asbestos was there/ didnt know we would need the new ducts so didnt quote for that) and didnt have the additional custom door, picking Green Rodent was a no brainer. They gave us peace of mind for a good price and good work. ​

Martin and Eli do the great job for my house. Hard work and professional. I m so glad l had them…read moredid my rats control