Great reliable friendly service! I've been using for almost 2 years now. Definitely Recommend.read more

Fast easy reliable affordable service. If in the AV area highly recommended. Needed a house sprayed…read morethe next day they were there. No problems

Needed a new pest control service and contacted Bug Patrol via Yelp and received a response almost…read moreimmediately. Everything was set up via Yelp! Mario showed up for the initial visit on time. He explained everything in great detail and took a tour of the property. Once he was set, he spent a lot of time spraying pesticide and getting rid of spider webs. The entire visit was informative and productive. The very next day, I found dead bugs! I highly recommend Bug Patrol.

I'm pretty disappointed with this company. They seemed professional at the beginning and we did not…read morehave any bug problems in our house up to this point. We realized that we started having ants in our home and it got worse as the days went on. My husband had reached out to the owner and did not get a response. I then reached out to the owner and they followed up by sending me my bill, which I had forgotten to pay. I had told the owner that I would pay the bill but nonetheless, I didn't understand why bugs were in our home if this is the service that they provided. I was quickly given the runaround and different excuses. I'm a pretty reasonable person because I am also a small business owner, and in no way, am I trying to get out of paying a bill! I just want the work to be done correctly I told him. But I what I was hoping to be a simple conversation, ended up escalating quickly with the owner being unprofessional and said I'm going to Cancel you as a client keep your money! I was a bit shocked after he hung up on me while I was talking to him. It is not OK to treat your clients like this, especially in a time of need. But I guess that's how they do business. We'll definitely not recommend to anyone! Update after owner's reply: I don't mind paying for service and I told you this. But how am I supposed to pay for a service when it's not done correctly? I even offered to pay half! I just wanted the service to be done correctly. You followed by rudely giving excuse, excuses and talking over me. When I was trying to explain myself and trying to de-escalate the situation, you said you were going to cancel me, As you already did. And then you hung up on me! At least I'm telling the truth in my review

I tried setting up multiple appts and asked to call me when they went to give them access…read more Unfortunately these instructions were to difficult as they would show, not call, then leave notes they could not access the place... terrible customer service

Jorge was very professional friendly courtesy removed spider webs and from the kid's swing set…read morethank you

Outstanding services provided by this company. They are very efficient and have always been…read morereliable. Their service really does work, I'm grateful to have found them as it makes a world of difference! I would not hesitate to recommend them to others, it's also great value for money and they are always available to offer helpful information as well.

If I could give 0 stars I would. The only reason I am not currently signed up with my previous pest…read morecontrol who I absolutely adored is because their schedule got full after I left for a year out of state and came back. First of all it took them 5 times coming back to fix the ant problem in the house since the houses in my area are known for that. My previous pest control company it took 1 time! I have a cleaning lady that comes every 2 weeks I keep my house clean so that wasn't the issue. Second this guy jumped my $5k custom gate on the side a couple months ago which he admitted today and since then I have had issues with my gate. I realized he went to my home and literally was going to do it again because my neighbor called. This man is not small man he looks to be almost 300 pounds so all of that weight on my gate I am just in shock a company would even allow this!!! This guy had the audacity to call me and tell me his manager was at the dentist and he had to assist me! Yea right your boss needs to give me a call cancel my services and refund me! I am so over this company! Do no whatever you do /sign up with them! The crazy part is I had to step out of an office meeting to call Jeff and I couldn't remember the code to the gate which was already unlocked but he locked it when he attempted to put another code in the gate! So I told him you know what you need to come back another day! He responds oh well I guess we'll come back sometime in between the valley and here that sounds super convenient! He literally said this so loud that my neighbor heard! Just to add I did reach out to them and the owner called back left a message saying he was going to cancel the account and to take care! They do not care about your experience!

Very satisfied with my pest control service. Especially my technician. James Hill is awesome…read more Highly efficient, professional and personable. Does excellent job!

Very hard to get them on the phone. You have to leave a message, and they never return calls. We…read morehad asked them to come spray for us, because a new neighbor recently had their house fumigated, which caused a ton of cockroaches to come our way, and, after 3 attempts at calling, and finally getting an "appt", they did not show up. Shameful behavior, this customer is an older US military veteran. It's not the workers who spray, really, it's their new management regime. Even some of the workers say they're not happy with the way management treats their customers. Now it's starting to show. I agree with some of the others here. They need to be CALLED OUT for this disrespectful treatment!! Esp when they raise their rates 2-3 times each year! We're planning to look at other options if this RUDENESS continues,

Great job!!! Every year we get attacked by ants and AV Pest Control is my first call. He makes time…read morefor us who are out of his way and always is friendly, explains what he did, and it's all pet friendly. Always does the job and we really highly recommend him for all your pest issue s

Such a quality company! They got back to me so fast and time was of the essence. They completed the…read moreinspection the next day.

I sincerely value my Burbank Mills Pest, family owned, husband and wife and the service cannot be…read morebeat. An example of this was in a recent service their tech alerted me that one of the crawl space doors was ajar under my home. Today one of the two owners came by to look at the door and offered to repair it (as I am disabled and some such repairs beyond me). I was so heartened by his visit and offer of help. This is the kind of service few others offer in this age of hurry up and don't ask questions. I cannot recommend Burbank Mills Pest enough.

Great experience with Mills. I contacted a number of pest control services for general bug…read moretreatment for our apartment. Their pricing is very competitive and the communication was seamless. They made the whole process easy and effective.

Very nice and helpful team. They are thorough and are very responsive to concerns that we have.read more

Fast response and great customer service every time. No job is too small or too big…read more Thank you,

Grant is very reliable, and responds to special needs…read more Thanks for his excellent service. I'm very happy that I chose Dewey

Fantastic attitude and very helpful!! Thank you Luis!!! I recommend this pest control all of the…read moretime