Needed a new pest control service and contacted Bug Patrol via Yelp and received a response almost…read moreimmediately. Everything was set up via Yelp! Mario showed up for the initial visit on time. He explained everything in great detail and took a tour of the property. Once he was set, he spent a lot of time spraying pesticide and getting rid of spider webs. The entire visit was informative and productive. The very next day, I found dead bugs! I highly recommend Bug Patrol.

I'm pretty disappointed with this company. They seemed professional at the beginning and we did not…read morehave any bug problems in our house up to this point. We realized that we started having ants in our home and it got worse as the days went on. My husband had reached out to the owner and did not get a response. I then reached out to the owner and they followed up by sending me my bill, which I had forgotten to pay. I had told the owner that I would pay the bill but nonetheless, I didn't understand why bugs were in our home if this is the service that they provided. I was quickly given the runaround and different excuses. I'm a pretty reasonable person because I am also a small business owner, and in no way, am I trying to get out of paying a bill! I just want the work to be done correctly I told him. But I what I was hoping to be a simple conversation, ended up escalating quickly with the owner being unprofessional and said I'm going to Cancel you as a client keep your money! I was a bit shocked after he hung up on me while I was talking to him. It is not OK to treat your clients like this, especially in a time of need. But I guess that's how they do business. We'll definitely not recommend to anyone! Update after owner's reply: I don't mind paying for service and I told you this. But how am I supposed to pay for a service when it's not done correctly? I even offered to pay half! I just wanted the service to be done correctly. You followed by rudely giving excuse, excuses and talking over me. When I was trying to explain myself and trying to de-escalate the situation, you said you were going to cancel me, As you already did. And then you hung up on me! At least I'm telling the truth in my review

If I could give 0 stars I would. The only reason I am not currently signed up with my previous pest…read morecontrol who I absolutely adored is because their schedule got full after I left for a year out of state and came back. First of all it took them 5 times coming back to fix the ant problem in the house since the houses in my area are known for that. My previous pest control company it took 1 time! I have a cleaning lady that comes every 2 weeks I keep my house clean so that wasn't the issue. Second this guy jumped my $5k custom gate on the side a couple months ago which he admitted today and since then I have had issues with my gate. I realized he went to my home and literally was going to do it again because my neighbor called. This man is not small man he looks to be almost 300 pounds so all of that weight on my gate I am just in shock a company would even allow this!!! This guy had the audacity to call me and tell me his manager was at the dentist and he had to assist me! Yea right your boss needs to give me a call cancel my services and refund me! I am so over this company! Do no whatever you do /sign up with them! The crazy part is I had to step out of an office meeting to call Jeff and I couldn't remember the code to the gate which was already unlocked but he locked it when he attempted to put another code in the gate! So I told him you know what you need to come back another day! He responds oh well I guess we'll come back sometime in between the valley and here that sounds super convenient! He literally said this so loud that my neighbor heard! Just to add I did reach out to them and the owner called back left a message saying he was going to cancel the account and to take care! They do not care about your experience!

Outstanding services provided by this company. They are very efficient and have always been…read morereliable. Their service really does work, I'm grateful to have found them as it makes a world of difference! I would not hesitate to recommend them to others, it's also great value for money and they are always available to offer helpful information as well.

I tried setting up multiple appts and asked to call me when they went to give them access…read more Unfortunately these instructions were to difficult as they would show, not call, then leave notes they could not access the place... terrible customer service

Jorge was very professional friendly courtesy removed spider webs and from the kid's swing set…read morethank you

Been with them for about 4 years. This company always had the sweetest employees that come to the…read morehouse! They take their time and you really get the opportunity to build a relationship with your service tech. We relocated from the AV to SCV and they were able to transfer service! Great pricing and really great service! Highly recommend!

Had a bad situation with a roach infestation, and these guys saved the day! From my first phone…read morecall to my last, I got excellent and helpful service. Richard was super knowledgable about the issue and helped me pick a plan that fit our budget, and Noel stopped by over a few visits by to spray away. If you're in the Antelope Valley and have a pest problem, stop looking and call these guys. They're quick, efficient and go above and beyond for their clients. They were even willing to help me with a documentation request post service! Will definitely call them again if I have any pest issues in the future.

Great job!!! Every year we get attacked by ants and AV Pest Control is my first call. He makes time…read morefor us who are out of his way and always is friendly, explains what he did, and it's all pet friendly. Always does the job and we really highly recommend him for all your pest issue s

Such a quality company! They got back to me so fast and time was of the essence. They completed the…read moreinspection the next day.

Great reliable friendly service! I've been using for almost 2 years now. Definitely Recommend.read more

Fast easy reliable affordable service. If in the AV area highly recommended. Needed a house sprayed…read morethe next day they were there. No problems

Grant is very reliable, and responds to special needs…read more Thanks for his excellent service. I'm very happy that I chose Dewey

Fantastic attitude and very helpful!! Thank you Luis!!! I recommend this pest control all of the…read moretime

Very nice and helpful team. They are thorough and are very responsive to concerns that we have.read more

Fast response and great customer service every time. No job is too small or too big…read more Thank you,

I haven't seen ants since Donny's has been coming monthly. I tried other companies but still had…read moreants. They are thorough, professional and consistent. No complaints, only praise!

Connie is Awesome! We had an infestation of ants including the red flying ants and she got rid of…read moreall the ants. She told me before she left I got you covered and she sure did. Thank you so much Connie and thank you to my daughter Sharon for recommending Donny's Pest Control.