Needed a new pest control service and contacted Bug Patrol via Yelp and received a response almost…read moreimmediately. Everything was set up via Yelp! Mario showed up for the initial visit on time. He explained everything in great detail and took a tour of the property. Once he was set, he spent a lot of time spraying pesticide and getting rid of spider webs. The entire visit was informative and productive. The very next day, I found dead bugs! I highly recommend Bug Patrol.

I'm pretty disappointed with this company. They seemed professional at the beginning and we did not…read morehave any bug problems in our house up to this point. We realized that we started having ants in our home and it got worse as the days went on. My husband had reached out to the owner and did not get a response. I then reached out to the owner and they followed up by sending me my bill, which I had forgotten to pay. I had told the owner that I would pay the bill but nonetheless, I didn't understand why bugs were in our home if this is the service that they provided. I was quickly given the runaround and different excuses. I'm a pretty reasonable person because I am also a small business owner, and in no way, am I trying to get out of paying a bill! I just want the work to be done correctly I told him. But I what I was hoping to be a simple conversation, ended up escalating quickly with the owner being unprofessional and said I'm going to Cancel you as a client keep your money! I was a bit shocked after he hung up on me while I was talking to him. It is not OK to treat your clients like this, especially in a time of need. But I guess that's how they do business. We'll definitely not recommend to anyone! Update after owner's reply: I don't mind paying for service and I told you this. But how am I supposed to pay for a service when it's not done correctly? I even offered to pay half! I just wanted the service to be done correctly. You followed by rudely giving excuse, excuses and talking over me. When I was trying to explain myself and trying to de-escalate the situation, you said you were going to cancel me, As you already did. And then you hung up on me! At least I'm telling the truth in my review

Great job!!! Every year we get attacked by ants and AV Pest Control is my first call. He makes time…read morefor us who are out of his way and always is friendly, explains what he did, and it's all pet friendly. Always does the job and we really highly recommend him for all your pest issue s

Such a quality company! They got back to me so fast and time was of the essence. They completed the…read moreinspection the next day.

Great reliable friendly service! I've been using for almost 2 years now. Definitely Recommend.read more

Fast easy reliable affordable service. If in the AV area highly recommended. Needed a house sprayed…read morethe next day they were there. No problems

Outstanding services provided by this company. They are very efficient and have always been…read morereliable. Their service really does work, I'm grateful to have found them as it makes a world of difference! I would not hesitate to recommend them to others, it's also great value for money and they are always available to offer helpful information as well.

If I could give 0 stars I would. The only reason I am not currently signed up with my previous pest…read morecontrol who I absolutely adored is because their schedule got full after I left for a year out of state and came back. First of all it took them 5 times coming back to fix the ant problem in the house since the houses in my area are known for that. My previous pest control company it took 1 time! I have a cleaning lady that comes every 2 weeks I keep my house clean so that wasn't the issue. Second this guy jumped my $5k custom gate on the side a couple months ago which he admitted today and since then I have had issues with my gate. I realized he went to my home and literally was going to do it again because my neighbor called. This man is not small man he looks to be almost 300 pounds so all of that weight on my gate I am just in shock a company would even allow this!!! This guy had the audacity to call me and tell me his manager was at the dentist and he had to assist me! Yea right your boss needs to give me a call cancel my services and refund me! I am so over this company! Do no whatever you do /sign up with them! The crazy part is I had to step out of an office meeting to call Jeff and I couldn't remember the code to the gate which was already unlocked but he locked it when he attempted to put another code in the gate! So I told him you know what you need to come back another day! He responds oh well I guess we'll come back sometime in between the valley and here that sounds super convenient! He literally said this so loud that my neighbor heard! Just to add I did reach out to them and the owner called back left a message saying he was going to cancel the account and to take care! They do not care about your experience!

Grant is very reliable, and responds to special needs…read more Thanks for his excellent service. I'm very happy that I chose Dewey

Fantastic attitude and very helpful!! Thank you Luis!!! I recommend this pest control all of the…read moretime

I live in Arizona and my granddaughter had an attic pest problem in Palmdale. Richard was quick…read moreand efficient on going out to inspect the property for me. Unfortunately, he was unable to help solve her situation but gave me an excellent referral. I highly recommend these people - THEY CARE!

Well after giving me an incorrect sheet of all of the things that I need to do for my pest problem…read morelike empty out all of my cabinets. They're all in the middle of the floor I had arrangements for my dog to go to a groomer which at 1:30 they were closing at 2:00 I wouldn't even been able to get her in there to have her out of the house for the 4 hours they requested. So I hired someone to help me empty out all of my cabinets, everything from the counter down, drawers etc for the spraying, and they didn't even show up. How do I know? Because there's a note on my door to ring my doorbell so I wouldn't miss them. I looked outside at 1:30 and saw the truck parked in front of the office which makes me think they actually went into the office to let them know they were done I would imagine they wouldn't just up and leave without contacting someone or getting a signature but regardless that's a different issue... Now I have to do the whole thing over again in a month and I have to wait an additional month to get this crap handle because of the failure of both my apartment complex and this company and getting this treatment done. I want to make sure they don't get paid for doing the job they didn't do because my manager is about to drop off chemicals for me to do it myself and then I got to wait until the next month for them to do it all over again but this time I'm not going to go to the time and expense of clearing everything out they can basically baseboards in and outside... TBH, I could probably do a better job anyway! So if you're looking for a company that is reliable, this isn't it. If you're looking for a company to do a good job, since they failed to show up they didn't do a good job either. I would say find someone else, In fact, Dixon Pest Control in Victorville was the old company and i have had them spray a handful of times and they ALWAYS SHOW UP OR HEY, HERES A CONCEPT, IF YOU CAN'T REACH THE TENANT KNOCK ON THE DOOR! HERE'S ANOTHER THOUGHT HAVE THE MANAGER REACH THE TENANTS SINCE THEY HAVE BOTH EMAIL AND TEXT AND CELL PHONE NUMBER. THIS WHOLE THING WAS UNACCEPTABLE! I have been trying to reach the corporate office or the branch that's nearby and apparently nobody has our contract but this is a name that I was given from the manager because the information she has has the guys personal cell phone number and she didn't want to give that to me and everything else is email but so they're covering for their ass and their mistakes both of them are at fault as far as I'm concerned

Our experience with Faultline Pest Control has been exceptional from day one. For nearly two years,…read moreJose has been taking care of our home, and we've never looked back. Before we found Faultline, it had been years since we used any pest control service, mainly due to concerns over cost and quality. I was also intimidated by larger companies and didn't feel comfortable having them in my home. When I found Jose, I was able to openly express my concerns about pests--spiders, ants, and carpet beetles--and he listened carefully. After just two treatments, I noticed an immediate difference. Whenever I had concerns about pests, Jose was quick to ease my mind, find a solution, and even educate me about the issues at hand. One of the things I appreciate most is that the products he uses are safe for both children and pets, both indoors and outdoors, while still being incredibly effective. On top of that, he's always punctual and completes each treatment in a timely manner. There's so much to appreciate about Faultline Pest Control. It's a business I'm proud to support, and I can honestly say you won't regret choosing their services. I'm incredibly grateful for their work and will continue to rely on them for the foreseeable future!

Amazing service, customer service was great. Jose was very professional and very friendly. Was…read moregreat with my dogs to so that was a plus. Set up a monthly service with them price was great and is on time every month...

Very nice and helpful team. They are thorough and are very responsive to concerns that we have.read more

Fast response and great customer service every time. No job is too small or too big…read more Thank you,

I tried setting up multiple appts and asked to call me when they went to give them access…read more Unfortunately these instructions were to difficult as they would show, not call, then leave notes they could not access the place... terrible customer service

Jorge was very professional friendly courtesy removed spider webs and from the kid's swing set…read morethank you

Care Pest Solutions has been servicing my home for years. They're professional, friendly. and…read moreefficient. The cost is reasonable and they will come out between monthly visits if you have an issue. Best pest control business in the AV!

I requested to get rid of our spider infestation. I do feel the price is responsible. At first I…read morefeel the service was great but as time went on I feel the service went down hill. I have a 18 month old grand-baby and I have to inspect her toys that are left outside daily as I have found black widows under her ride on toys that are on our porch, I am walking through webs myself when I go outside in the dark to feed our animals. I no longer will wait to feed when the sun goes down or before it comes up in summer so I can see what I'm walking into. I have brought this problem up to Calvin and the owner. I have given it a few more months and the service hasn't changed. They don't seem to take customer service seriously. I actually feel they are frustrated with me for complaining about the problem when you can visibly see webs all around our house and shop. I am Very disappointed in how they have handled this situation.