I just read my scathing 3-star review of this place from 10 years ago. The fact that this place is…read morestill standing means they did something to improve.
The hype, in my opinion, is still a bit overdone, but I have to say, the coffee has only gotten better over time, and it's not the worst place for people-watching if you manage to snag a seat.
Their espresso is now perfectly balanced and blends well with your choice of cow, oat, or nut juice. Their pastry selection has also expanded, and now carries a modest artisanal spread, from Pistachio Financiers to sugar-coated brioche. Croissants also abound, and in the colder months, they carry Italian Panetone, which soaks up that coffee brilliantly.
The space is still small, and during the busier hours, your only probable choice will be to stand at one of the back counters with your tiny spread. They still don't offer take-away cups, unless you're willing to shell out £5 for one of their reusable cups. The bright side: You get those £5 back if you return the cup.
Being one of London's finer purveyors of coffee, they also sell pricey beans with a little something for every coffee lover to take home with them.
If you happen to come during the Winter Holidays, try to snag one of their cozy seats in the corner of the shop beneath the window facing Borough Market; you won't be sorry.