Some of the very best customer service I have ever encountered…read more My online order arrived damaged. One phone call and a couple of photos sent and the problem was resolved within a few minutes. A big thumbs up to PTO!

Wow what an amazing staff . The customer Service is through the roof . As soon as I walked in I was…read moregreeted warmly and asked how I could be helped . Alex was so helpful that I ended up buying a new pair of boots at a great price

The best shop around. They work in my bike and I buy skate stuff from them occasionally. They…read morehave been a large part of our community since Jason owned it. We love Falline!

Justin is the best. We had to ship our Baja Sun Trikes and he came on his own time picked up both…read moreof them and will be shipping them to our new home in Texas. Great customer service! Jack & Donna Haney

Brother from California is a shoe whore and sent me here for a drop. I missed the day completely…read moreand showed up a couple of days later any way and the employee was still super nice. Let me know that they were sold out but gave me some pretty solid unsolicited advice. Place is legit. I also picked up a pair of vans while I was there.

Ordered my SB dunks online. They were Men's size 14 and they shoved it in their tiny Tactics…read moreshipping box. It seems as though they forced them to fit on their shipping box. The shoe's box lid came ripped both sides. This is the second time I ordered from you and this happened both times. If you are gonna charge shipping please do it right.

Awesome place to get snow gear & equipment. They have an overwhelming large selection of just about…read moreeverything you could want for the snow. I ended up buying a stomp pad for my snowboard. The workers were very very friendly, one of them gave me good advice and answered all my questions regarding snowboarding.

Mountain bike, snow, skate and surf store - loaded up with winter sports equipment on Black Friday,…read moreclothes and accessories. Store with quality brand names, very well organized, and stocked up for us to shop up!

I can't claim to know how Gorge Performance does with experienced surfers, but I can say they were…read moreAMAZING with someone (me) who knew nothing about wetsuits. The owner, Kim, and an employee were both incredibly knowledgable and helpful. Lots of suits from which to choose, and the price on the one I got was really good.

Go here for your next board, you'll thank me later…read more Gorge Performance is truly a hidden gem in the world of outdoor gear. Their pricing is incredibly competitive, actually best pricing in town beating out larger chain store prices, and the staff is absolutely the nicest group of people you'll ever meet. They took the time to help us pick out the perfect snowboard for my daughter, ensuring it matched her skill level and style. The personalized attention and genuine care they put into their recommendations made the entire experience enjoyable. My daughter can't wait to hit the slopes with her new board, and we couldn't be happier with the service. Highly recommend checking them out!

Great service. Fast and efficient. If you need stuff this is the place. They also sell the gloves…read moreand stuff your kids left at home.

Customer service is the best here. Super helpful and informative. I came here last time I went…read moreboarding 10 years ago and came again this week. Prices are the best. Rent from here and not from the resorts.

From the moment we walked in, the staff at Hillcrest Ski & Sports made us feel so welcome. One of…read morethe girls helped me find the perfect snow boots -- she was patient, knowledgeable, and answered all my questions without hesitation. Then a sweet lady came over and offered to help me find a snow jacket. She held things for me, suggested similar styles, and helped me land the cutest one. They even threw in discounts, which was such a nice surprise. The whole experience felt genuinely warm and personalized. We'll definitely be back for future purchases!

Excellent customer service recently by employee Sal, who spent a solid 90 minutes working with me…read more I was looking for a simple "starter" set of equipment for cross country skiing, which he enthusiasticly helped me find on their used / preowned rack. My knowledge was very limited, so I appreciated his patience and kindness towards getting me solid gear for a fair price. Highly recommend Hillcrest for both their selection of new & used gear, as well as their employees for their knowledge and skills to get your the correct products!

This review covers two different services at Mountains Shop, both proved to be excellent…read more 1st. We came in before winter and took advantage of their season long ski rentals for my two 7 y/o daughters. Service was prompt, and they had everything we needed, boots, skis, poles for a very affordable early bird value. I'm going to say it was no more than $175 per girl. 2nd. Had the privilege of working with Rob in the ski boots department and he was amazing. He was very kind, knowledgeable, and took his time explaining the process along with any potential costs along the way to avoid any potential surprises. I'd hands down recommend checking out mountain shop in both of these areas. You won't be disappointed.

The new Mountain Shop location is huge!! The crew there is very knowledgeable and friendly. You can…read moretell they have been out there on the trails or in the mountains using the gear they sell & rent. Steve took the time to answer questions to help my girlfriend and I properly fit some packs. I was able to learn more and try on the pack I've been wanting for years. Support your local outdoor gear stores & stop by!

Got loaded up with some great used wing foiling gear from the consignment section. Chris and Cruz…read morewere super knowledgeable and awesome people to speak with! Crazy friendly to anybody that walked in the door! Love the atmosphere, people and products!

Bought 2020 Rossignol skis here through the online shop but the skis were very unstable and had a…read moreton of chatter at higher speeds on flat terrain. Didn't get much support to resolve the issue. Even if you're not letting me return them after 1 use, I was hoping to not get ghosted contacting support on why the skis were underperforming.

Although I have not purchased anything from this store, I wanted to provide feedback on their great…read morecustomer service. I was approached a few times during my visit from associates asking if I needed any help or had any questions. The level of great customer service is remarkable, to a point you almost want to purchase something from the store. They have a great selection of products with a great staff that can speak to any product they carry. I also found the prices to be reasonable. Great store, great staff, great customer experience for me!

As with most places I'll give places a second try and I'm honestly happy I did. So what was…read moredifferent? The place was busy so it took a while for the lady working on the paperwork side of things to it to work through all the pick ups. I'm pretty sure I was asked if I'd been helped 3-4 times. I wasn't looking at anything just screwing around on my phone. A lot of times you hear that gun store employee's have a snobby holier than thou attitude however from listening to the interactions the employee's had with the different people you could tell they cared. Overall I'm happy I went back to these guys and I'll def be going back again.