West Texas Patio in Lubbock Tx "Greg" Came to my house gave…read moreme invoices for the work to be done, amount paid which was half of amount ( $3,000.00) He cashed the check May3,2022 with a signature saying 2Y ! He stopped messaging or returning calls on May 28,2022. Then I messaged him on Instagram, it showed he read them, then I got a message from Graylon Hamilton stating he was part owner and Greg was missing , asked for my phone number so he could make it right , I replied give me your number and I will call you . Graylon Hamilton never gave his number , now has blocked me on Instagram and will not return my phone call after calling his home/business phone with a detailed message with my phone number ! I REPEAT DO NOT USE WEST TEXAS PATIO in LUBBOCK TEXAS. I had to give one star in order to post , they do not deserve a star.

West Texas Patios:…read more Do yourself a favor and use a different company!! I paid the owner of west texas patios a 50% deposit for a job he was supposed to complete in three days. He never showwd up to do the work and will not refund my money. Since my encounter, I have heard from two other former clients of his that were very dissatisfied with their work.

Excellent Company. They do superior work and are prompt. Great customer service. I had him do…read moremultiple projects over time and Dave always came through. He did siding on my small shop building and an upstairs room/ Also all soffits and facsia and ceilings on 3 porches. He also redid porch columns and the concrete base. Highly recommend.

After some hail damage to my house I requested quotes from several companies, Dave was the only one…read moreto respond in a timely manner. He quoted window replacement (for a significant amount less than an out of town company quoted a couple years ago), skirting replacement, and replacing a couple of siding panels. There was a miscommunication about the scheduled start date and they were short some skirting materials that extended the finish date. The crew (Henry and Greg) were polite, considerate, and skilled. They never left the house open - as quick as they pulled a window out they had a new one in - and even though they couldn't finish the skirting they used other material to keep the underside closed until they did finish. And the trim they installed around the inside of the windows looks great! Dave came by when the work was done to inspect the job and collect the check, waiting until the job was all the way finished to ask for payment. I will recommend D & B Ultra Exteriors to anyone that needs windows, siding, or skirting.

Very apologetic is the best I can say for these folks. They promised our custom swinging gates…read morewould be installed within two weeks. A month later, they delivered two gates that looked like they had been manufactured by a 12-year-old. All measurements were wrong, and worse, irregular, with vertical bars spaced unevenly and at slants so that some where 4" apart at the top and 8" apart at the bottom. Also, the materials were wrong, and the gate arch, which was supposed to be a single low bell curve meeting at the gate opening, was instead two bell curves, one per gate. The fabrication was horrible overall, sloppy would be too generous a description. When I refused the gates and pointed out all that was wrong, they apologized, saying they had used a recommended fabricator (the blame game began here). That was a Monday. They then promised they would have the gates completely rebuilt by a different fabricator, this time to spec, and have them installed by Friday, or possibly Saturday at latest. The following Tuesday (eight days later), I called to ask where my gates were. They were almost finished, I was told, and they would be delivered the next day, Wednesday, and installed then. At 11:11 a.m. Wednesday, they texted me to say they were outside. I went out to look a the gates. They appeared to be the exact same gates with the metal pickets disconnected and re-welded in a nearer to spec fashion, but the top arches were still wrong. It had now been over a month, and they still were simply apologizing (again) for t he poor quality re-fabrication. I told them to place a refund check for my $5410.00 (1/2 the total) down payment in my hand and take their gates and leave. They did. The refund (assuming their check doesn't bounce) is the only thing I can say they did promptly. If there were a NO STARS option, I would pick it. Use these newcomers to the industry at your own risk. They are awful.