Henry does good work but he is rude and greedy. I have known henry for a long time, over 10 years, but over time his success got to his head and he charges enormous amounts and treats his customers like crap, yelling at them in his salon. A month ago I visited the salon and got my nails and pedicure done.
I was charged $377 (the picture is attached) I paid and even though it's expensive I paid because I l liked the work he did. And it was already done.
He has no price list in the store.
I gave the girl who did my pedicure who works for Henry and did a great job a $30 tip as appreciation for her work.
Henry as the owner of the store immediately jumped up asking me if the tip is for them (Henry and his wife) to share with her. He told me that its store policy for him and his wife, who own the store to share their workers tip.
When i told him that its for her, Henry and his wife would not leave me alone
Constantly telling me that i must tip them. They would not let go
until i gave them the same amount each!! They kept asking "what about our tip" " can you give us cash"
At this point I'm $447!!!
For nails!!! And $60 tip to store owners who would not let me relax for a second constantly asking for the same tip i gave their poor worker.
Over the last 10 I referred to Henry over 25 ladies, some of which are family.
I have always paid henry more than most people pay for nails, a lot more, because I liked his work, I love designs, and he always put in the time and did great work so I didn't mind paying
But he kept raising his prices without control.
more. $447 is excessive by all means but I paid it. Henry asked me to always mention what I want when I call to book appointments so he can book the time correctly.
Today I called nicely to book an appointment for Saturday. I told his wife that i would like to get a fill and pedicure. When asked what I wanted, I told get this time no design just basic french like my sister usually gets because i have to go to a wedding.
His wife's reply was "we cant charge you like your sister, your sister gets a discount". I said I never mentioned ir asked about the price I just said that I wanted basic french this time.
She said that its better if Henry calls me. Henry called me this evening and i told him what I wanted. His reply was " I don't do basic nails" "how i can make money?" "Your sister gets a discount" (charging her 50% less) but that was not even the issue. He then went on to say "no matter what you do, its $225 minimum" "I need to make $225 per hour minimum no matter what i do"
He the described how he gets people to pay him deposits just to get an appointment. This is how he can charge people if they are late and keep the money if they do not show up. He would not let me even speak, when I tried to explain that i never discussed money. That i just wanted plain nails this time I Everything is on record. I explained to him that for once i need plain nails. He was going crazy. Screaming and yelling.
Claiming that i need to support him because I am rich. At least in his book i am. Wish he was right
He went on Lying and telling me that my cousin pays him $300 just for her nails. Lie!!! Does he not think of better ways to lie???
She told me that she pays him max for both hands and feet $200
A picture of her design that he charged her so much less than my plain nails is also attached. My plain nails $377 with pedicure, the montley crew nails $200 with pedicure.
I was still trying to nice by saying just this time for the wedding i need to do it like my sister. Plain.
What he said next is discriminatory!!
He said to me "you are rich why cant you just pay $400-$450 for nails". It's disgusting!!!!
That's also illegal
On top of it he said that he will work on no one if he can't make min $225 per hour. He was screaming and yelling just like all the bottom reviews claim that he does.
He is greedy. He's disgustingly rude and money hungry.
He is not loyal!!!! He appreciates nothing. And he doesn't value his customers and goodwill
Today, Henry told me "if you cant pay $400 this is not the place for you. Go somewhere else" and disconnected the call.
Guess what?, I have already found someone else and will find more. I will make sure that everyone that I referred to him will go there too.
Henry needs to get down from the tree he climbed on. $225 per hour????
Not working for less than that. He said "i don't care if its 30 minutes or 45 minutes, I make minimum $225"
I posted what other design studios do for 1/3 the price in the pictures below, and the owner of these salons does not nag you for an hour that you have to tip him and his wife IN CASH.
CASH ONLY IS HIS DEMAND.
Im disgusted.
I will not support a narcissistic GREEDY bully!!!
YOU DID NOT JUST LOSE MY BUSINESS. YOU LOST MY FAMILY AND FRIENDS.
And you Henry should immediately attend anger management classes
I will never be back.
And i know everyone that knows me will not. read more