They were able to get my AC working within a couple days and their communication and…read moreprofessionalism was much appreciated. Far better experience after a not great situation with one of their competitors. I will always use this company going forward and recommend them to anyone who asks!

I had been a customer of Maranatha Heating and Cooling for nearly 20 years. During that time, Mark…read moreprovided service for both my home and several family members' homes. Because of that long-standing relationship, my recent experience has been particularly disappointing. In May 2022, my 18-year-old A/C unit stopped cooling properly. Mark added refrigerant and recommended replacement. I agreed, and in June 2022 a new system was installed for approximately $9,300. Unfortunately, within less than a year, the new unit required additional refrigerant. Over the next two years, the system repeatedly lost refrigerant, requiring multiple service calls and recharges. In February 2024, after continued issues, Mark advised me to contact another company, (I will call them Company X), for leak detection. I did, and the other company identified a leaking indoor coil, which was subsequently replaced by Maranatha in March 2024. Now, just over two years later, in July 2026, the same unit began experiencing problems again. Company X diagnosed another leaking indoor coil and added four pounds of refrigerant. When I contacted Mark to discuss assistance with the repair, given the recurring nature of the issue, I was told the warranty had expired and that I should have Company X complete the repairs. What concerns me most is that this system has experienced refrigerant-related issues almost from the beginning, yet I am now facing more than $3,000 in additional repair costs on a unit that is only four years old. While I understand warranties have limitations and equipment can fail, I expected more support and accountability after being a loyal customer for two decades. I am sharing my experience so that others can make informed decisions. Unfortunately, the level of customer service and commitment I once associated with this company no longer reflects my experience.

Amazing customer service. Very knowledgeable. Quickly diagnosed the issue and repair was completed…read more Best service at a affordable price. Would highly recommend to anyone.

Great service and good pricing! Plus our air went out and they were at our house within 4 hours!…read moreTheir tech Robert was on the roof at noon!!! Tim and Robert have worked on Evap and AC! Hire them you won't be sorry! When you call a person always picks up the phone to answer!!

Cousins AC replaced our AC about two years ago. The price was reasonable, they had to fix the…read morebotched work that Parker did and Cousins did so effectively without breaking our wallet. Yesterday, our AC was having trouble keeping the temperature so we reached out to Cousins and they had a technician, Bryan, here within a few hours. He fixed the issue and because we were still under warranty, didn't charge us. Highly recommend and we will.be calling Cousins AC for any future issues we have. ​

Mike the owner isnt a great person, his kids will throw water balloons at pedestrians walking down…read morethe street and cars with sugary liquid that isnt water. Defends their action and behavior over Neighborhood app and admitting theyre his kids to his friends on the post about the kids. Pathetic morals from a business owner

April 30, 2026 We have used Jaycox for our HV/AC and…read moreWater/Heater needs for over 20 years. That in itself should be testimony to our confidence with them. Most recently, we entrusted them to install two new Trane multi-speed air conditioning and furnace units. We did our due diligence getting estimates from 4 other reputable installers. Based on our research, Patrick, one of the owners, gave us the most fair and honest estimate. But it did not stop there as their installers, Tony, Jose, and Brian, really demonstrated why we remained Jaycox customers. Their installation and workmanship, more than met our expectations. We believe in supporting local businesses and once again, Jaycox delivered. Linda and Salvatore'

I had the distinct pleasure of meeting with Jaycox Air Technician "Austin" yesterday (6/30/26)…read more Austin is very honest and quite personable and not once did he try to "upsell" me as so many have. He did my HVAC service and also explained everything I asked him about. I will now be using only Jaycox Air and will request Austin as my Technician. Thanks to Jaycox Air and especially to Austin.

Mike and the guys have been great. we first got hold of them for our business and then we needed…read morethem for our home. OMG, they gave us a price. no jacking fee up or additional charges. stayed right in the range of the quote. they do great work, no do overs or bad work. just a fabulous experience that I have told all my friends and family who need someone. I highly recommend them to everyone who need an experienced and professional experience with their air and heating needs.

I have used this company twice. The first time was to figure where some water was coming out of the…read morehvac. They figured out that it was a roofing issue. They came back this time for a regular inspection and said everything was working properly but I might want to get some upgrade parts that were worn. They suggested maybe replacing them later in the year. No pressure to replace.

I can only say great things about the customer service that I received from Mark! my AC unit was…read moremaking a sound that caused me concern, Mark invested the issue, shared videos and explained what was happening with my system. He explained why it happened and the results on taking no action. He shared several options to correct the problem. He presented as caring, knowledgeable, and capable. thanks again Mark, keep doing what you do!!

Wonderful experience! We called Trae on a Sunday, he was very responsive to any questions or…read moremessages we sent. He gave us a quote very quicky and the price was very competitive. After getting other estimates, we decided to go with Trae because of how quickly and professionally he responded. He seems to really know his stuff! Once we let him know we were on for a new AC, within 24 hours he was out to inspect and make sure the quote was accurate. He was honest, and even offered to try to fix our old AC (cheaper than replace) but knew it was on it's last leg. We coordinated schedules, and he was out with a crane THE NEXT DAY to replace old Bertha with a newer model. Let me tell you, it feels like I am living in LUXURY with this new AC. Honestly, I could not recommend Trae more. It was also very nice that this is a family operation, and feels good to support this family instead of a big corporation!

just bought a townhouse in SCW and had Grand Canyon Home Services come out to fix a leaking washing…read moremachine valve. Todd Did an awesome job, but the water line kept leaking so he came back out and fixed it! They did not charge me for second trip. Very professional, cleaned up the area he worked in better than it was when he started, if I could give a TEN star rating I would! Thank you Grand Canyon Home Services, YOU ROCK!!!

I bought a new American Standard HVAC system from GCHS a year and a half ago. Yesterday, the…read morethermostat failed. Within a couple of hours Brandon called and talked me through a process to reboot it. No help. He sent Tyler for a service call today. In very short order, he had the system up and running again. This is the second service call Tyler has made here. His technical knowledge, professionalism, and customer focused approach reflect the highest standard of home service. I remain impressed with all of the personnel at GCHS and highly recommend them for quality service and responsiveness.

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

This is probably a very good company. I chose them for their good reviews. And they were Prompt and…read moreExcellent at Keeping Me Informed. BUT....it felt like "the Hard Sell" with an over-talkative salesperson who was long-winded and without much content in her abundance of words, and she wouldn't let me get a word in edgewise to ask questions and understand what she was saying. Thankfully, the technician scheduled to come out got sick so they missed the appointment (and did a good job notifying me) which gave me the opportunity to call another service. Their competitor (Jaycox) was clear and to the point--allowed me to ask questions, and immediately quoted a fraction of the price to service my HVAC's--much to my wallet's delight. And I just really didn't want to talk to that salesperson anymore. So, while Sorensen is probably a good company, unfortunately my experience with them was rather off-putting.