After months of reaching out and fighting to get our money back, I figured I'd share with you all…read moremy experience with Hermosa Grace LLC. This is the first negative review I have written given the horrendous and unbelievable service I received. Shannan Rawcliffe of Hermosa Grace LLC breached our contract and detrimentally ruined my wedding. Shannan was supposed to provide flowers and services in a timely manner for my wedding on July 18, 2021. We had agreed for her to arrive around 9AM and to have all the bridal bouquets ready by 1PM for the First Look. However, once 1PM came around, the flowers still haven't arrived and there was no communication as to what was going on. I had my venue, wedding coordinator, and maid of honor call Shannan to see what was happening and when was she going to arrive, but she ignored all our phone calls. I called again and was finally able to get ahold of her once during the entire day at 1:03PM and she said that she'll be there soon. At 2:19PM, she texts saying her team is almost there, but they didn't arrive until after 3PM. Mind you, we needed the flowers for the First Look at 1PM and all the photo sessions immediately after, and guests are expected to arrive around 4:30PM and the ceremony starts promptly at 5PM. Upon arrival, after 3PM, Shannan's two associates arrived and nothing was prepared or premade, so they were working on everything once they were on-site, and there was no sense of urgency from her associates to get the work done given the severe lateness. Shannan and her team delayed the entire timeline of our wedding as we had no idea of what was happening or when to expect the flowers to come so that we can have our photoshoots and ceremony set up. Everyone was waiting for Shannan and her team because she kept telling us that they'll be there "soon". I have tried reaching out to her over the phone and have left several voicemails. If I had not kept calling to check up on the status, they would have missed my wedding completely. When I was able to get ahold of her over the phone, she said that everything is already prepped and prepared, they just need to load the van and get over to the venue. Not only did her team arrive 6 hours later than scheduled, nothing was prepped or prepared, they were extremely rude and disrespectful, and had no sense of urgency. Her team arrived about 15 minutes into my portrait session with the entire wedding party, well after our First Look and couple's portrait session ended. The boutonnieres and bouquets weren't even ready for our portrait session with the entire wedding party as they were still putting those together on-site. We paid a lot of money for a photographer and videographer to capture this once in a lifetime moment AND we had no flowers in our pictures! The two associates were on the side arranging all the bouquets together, one by one, and we had to have our wedding coordinator and venue step in to help them speed up the process... how embarrassing!! We had planned a wedding portrait session under the ceremony pergola with a drone setup for the video shoot, but we couldn't do it because Shannan's team was trying to setup the flowers for the pergola. At that point, already hours behind schedule, and many missed planned photo sessions, we decided we didn't want the pergola decorated so we can get our drone photo session in. However, because Shannan's team was working by the pergola and didn't want to move to another location, we were unable to get the video footage and drone shot we paid our videographer for. On top of arriving extremely late to our wedding day, the flowers weren't even what we agreed to or discussed. The colors and types of flowers were so off, I even sent my Pinterest board along with dozens of pictures and examples. Shannan assured us that she would personally be at our wedding to set help up and oversee everything however, she never came. Apart from that, they didn't provide the goods and services in our contract! We did not get the two corsages. We also did not get the flowers for the welcome sign. Our venue had to step in and help make the groom's boutonnieres, nothing was prepared when they said to expect everything to be already set up, and none of Shannan's associates came after the ceremony to move the flowers to the reception, I did not get any table runners, candles, etc. during the reception. We had to pay our wedding coordinator and venue to help set up extra votive candles and help spread them throughout all the tables. The groomsmen and our personal attendant had to make their own boutonnieres as Shannan's team seemed perfectly fine coming late and taking their sweet time with the work. I don't even know what to say, this experience was so upsetting for both myself and my husband. We had a very detailed timeline that we've shared with all our vendors which was all derailed when none of the services we paid for was provided at the time we needed it to.

From the reviews and referral from my wedding planner, I expected the flowers to look amazing…read more Unfortunately, i did not have that same experience. I never met/spoke with the florist but I was reassured that the florist was well aware of my vision for my wedding. For my bouquet, I asked for a all fresh flowers for the ceremony and silk flowers for the reception. I wanted a tear drop bouquet with navy, white and dusty blue flowers. The bridesmaids bouquet were supposed to be navy blue and white roses only since they were wearing dusty blue. The boutonnière's for fathers and groomsmen were supposed to have one white rose and a dusty blue flower. The mothers of the bride and groom's flowers were white roses. I ended up with indigo, royal blue, white and a spec of dusty blue NON FRESH flowers for my bridal bouquet. Not only were the flowers NOT my color theme, but the construction was atrocious! There was a black (plastic? I don't know) block holding everything together in the back of the bouquet and lots of hot glue holding everything together for dear life. The ribbon that wrapped all of my flowers together looked worn and it looked like instead of cutting the ribbon, someone ripped it. If they (hermosa flowers) did not know how to construct a tear drop bouquet then that should've been communicated to the client or wedding planner for changes to be made or they should have practiced how to construct one before my wedding and (what seems like) not the day of. The weight of my bouquet was way too heavy. I had to hold it with two hands walking down the aisle to make sure it doesn't tip over and my matron of honor was shaking from holding her and my bouquet. ALL of the flowers looked like they've been sitting in a car or just outside in a box all day and at the last minute someone put it together. In totality, they were not fresh at all. The flowers for my bridesmaids were the same color that mine ended up being and the dye from the flowers got on their hands which ended up on their dresses. The mothers' flowers broke off in the beginning of the reception. The manager from my venue picked the best looking boutonnière for my husband. As soon as she took it out the plastic, it sort of fell apart and she had to pin it even more to his suit so it doesn't fall over. By the time of the reception, I saw it fall right in his hand and I had to remove it completely. We have spoken to our wedding planner and we were able to receive a partial refund. I would not recommend this business to anyone..especially not for a wedding.

We had Annie in charge of our wedding planning and OH MY GOSH were we happy we used them!!…read moreEverything was super well organized... I felt very at ease, as she kept the wedding on schedule, and was just an amazing lady overall to work with!!! She even helped me with my wedding dress malfunction (zipper zipped OFF the dress-- seamstress forgot to put a zipper stop)... and pinned me into my dress like a pro!!! I wish we had more money to hire her for the 8 hour package instead of the 5 hour, as soon as she left, you could tell the coordination kinda fell apart ... but it was near the end of the wedding so i guess it was ok !!! lol but she was super awesome, super experienced, and very comforting to work with someone who knew what to do, and didn't react weird to our strange requests! :) I HIGHLY recommended this wedding coordination service. AMAZING experience.

My fiancé and I were completely overwhelmed when we first started planning our wedding, trying to…read morebalance what we envisioned with the expectations of our families. As soon as we decided to use Christine as our wedding planner, we started to enjoy the process a lot more. She is warm, funny, extremely organized, responsive to our emails, and has advice for everything! She was able to help me navigate everything from family politics to deciphering what type of flower I was trying to describe. A few weeks before the wedding, we had a total meltdown over the budget and Christine jumped into action. She calmed us down, helped us understand what happened, and never once made us feel like we were being unreasonable (though, we probably would have deserved it). For our wedding day, we had Tara as our wedding coordinator and we absolutely adored her. She checked in a few days before the wedding and the morning of to see how I was doing and even went out of her way to bring me a copy of the New York Times so we could photograph our wedding announcement. She did a really good job of reminding us not to worry about the small details and just to go with the flow of the day. We had comments from our family and wedding guests that "the people running our event" did a really good job because the day flowed perfectly. I really appreciated her calm and positive energy throughout the day. I have no idea whether anything went wrong on our wedding day because she literally took care of everything. Throughout the entire wedding planning process, we had many vendors tell us, completely unsolicited, that Christine, Tara and the EAP team are the best in the business in NYC. It's one thing for brides to love their wedding planners, but I think that the vendors opinions speak volumes since they see the "behind the scenes" truth. Having the EAP team help you plan your wedding is certainly one of the best decisions any couple can make, no matter where they are in the wedding planning process.

Esther planned our September wedding and brought every detail to life perfectly and effortlessly…read more From the moment we brought her on board, she began asking us about how we envisioned our wedding day - likes and dislikes, the ambiance we wanted to create - and understood it from the beginning. She became our advocate with all our vendors, making sure everything was executed just as we planned it. On the day of the wedding, I would spot Esther talking and coordinating and making sure that every last detail would be perfect. She made sure that we didn't have to worry about anything on the day of the wedding - we were left without a care to enjoy the most special day of our lives. We highly recommend Esther to plan your event - she will make sure to bring your vision to life!

This is way overdue. Marissa is phenomenal and exceptionally intuitive. She is calm, collected, and…read morea pro at this wedding planing! As a bride you need Marissa on your team. It's the only way you can be a guest at your own wedding. I did the Partial Planning Package and did not have to worry about a single thing leading up to or on the day of my wedding. There is no issue she cannot fix and foresees any problem you may face/have to think about. She managed to help plan a 350 person wedding at a manhattan venue with exceptionally high ceilings and a venue known for pushing their own vendors on people. Marissa made sure we weren't bullied into options we did not want and went to bat for us with our venue (we loved them, but they were bossy) over important things to us. Marissa is an amazing human who rocks at her job. She has this wedding planning down to an art! Thank you, Marissa!

I was referred to Marissa from a good friend's little sister's wedding. This was definitely money…read morewell spent, as she made the big day run so smoothly. I was planning a NJ wedding from across the country and she was always keeping me updated and quick to respond. Her entourage are on point, all dressed in black with headsets on, staying out of pics, but in arms length from me and my husband. All the other reviews are true and if I definitely recommend her to future brides!

Eliana was a HUGE part of my entire wedding experience from the enagement party till the end of the…read morereception - she was by my side! (Indian weddings are exactly a one day affair) She was glued to the hip with me came to look at the venue, coordinated with my decorator, photographer, videographer, makeup artist, the bridesmaids, groomsmen, flower girl(s) everything she laid out was absolutely impeccable - I am a very hard critic and I can honestly say my entire experience wouldn't have been what it was if it wasn't for Eliana. I did not have to worry about a thing! She was reponsive in getting back if I asked for anything, she went out to look for props for me for different events, found the best deals she could, and most importantly followed up! She managed the bridal party so well - I was pleasantly suprised how good we were with the schedule on the big day. Me and husband were so glad we had the pleasure of working with Eliana!!!

Would highly recommend using Scott for your wedding! From the start of our conversations, Scott was…read moreextremely accommodating as my husband is vegan and I am gluten free and was an expert at working at our venue, The Bordone, so he knew what was and wasn't needed to make the day a success and run smoothly. The food was simply put - amazing!! My personal favorite was the short rib (unreal) and everyone at the wedding commented on how amazing the food was. I have never been to a wedding where the food was complimented so much. Finally, the staff was absolutely fabulous and highly complimented by our guests. They were kind, accommodating, attentive, and extremely professional. Would highly recommend LDV for your event!

We had the pleasure of having Scott, Chef Vita, and their staff cater our wedding. They were an…read moreexcellent part of our dream team! From the beginning of the process, Scott was responsive and worked with our schedule for the tasting. We were able to make a selection from many dishes and after trying their food we were sold! Especially the NY strip steak with bleu cheese! We received so many compliments on the food and many of our guests even went to compliment the kitchen team themselves! The Balinese chicken turned out to be my favorite, but they were all amazing! They made way more than enough food for everyone and brought containers for our guest and us to take the leftovers home. We love not wasting food! With our budget, we were thinking we could only get a decent caterer, but we lucked out with LDV. They are without a doubt one of the best in the business! They catered to our needs and even made suggestions on how to reduce cost. In our case we brought our own drinks for their bartender to serve, which helped reduce cost. This turned out amazing and our bartender, Mark, helped make it a smooth and tipsy night for our guests! Last but not the least, their service was top-notch. They helped with the buffet so people there would be no crowd and made sure everyone got their food in a timely manner and even made plates for my husband and I so we didn't need to take the time! We were ecstatic with the service and it was one of the smoothest parts of the entire wedding. 5-stars all-around.

My wife wrote this review, but I will repost here…read more ++++++++++++++++++++++++++++++++++++++++++++++++++++++ We hired Sojourner based on a great review we received from my husband's friend. As soon as we met with her, I knew I wanted to work with her. She is super professional, down-to-earth and offered really helpful advice when we needed it. We hired Erganic for their "day of" services, which actually began two months before the wedding. Sojourner and her team put together a great day of schedule for us, contacted all of our vendors and maintained contact with them up and thru the wedding day. I didn't have to worry about a thing on our day, which was fabulous! One of her team members, Andrea, was assigned to me on the wedding day as my attendant. I can't say enough great things about her. She attended to my every need, yet gave me the space I needed to enjoy the day. She even helped work out a mishap with my makeup artist. Her other assistant, Michelle, was on the ball as well, sending us emails to make sure they had every detail in place for the day. Everyone from Erganic was amazing and I can't recommend their services more. I was truly impressed with their dedication in making sure we had the best wedding day ever!

Wedding, April 24, 2016 One word LIFESAVER!…read more I chose the wedding management package which began 4 months prior to my wedding day. Sojourner and Vanessa were amazing! I received due dates for checklist items, a timeline, preferred vendor list, Vanessa and I met a few times to discuss my vision and she helped with my decision making. I didn't have to chase each vendor throughout the process or on my big day, she made sure they got everything they needed. My biggest fear was being late but vanessa created a time line that I tried my best to stick to. The day of, she arrived at my house and assisted the videographer and photographers with anything they needed. I almost forgot my husbands gift but she remembered! The minute we arrived at the venue I got a huge surprise from Sojourner! I was feeling so confident everything will move according to plan but it never does because it's a wedding! A few people saw me before the ceremony because the venue did not have a place for guests to wait so vanessa and Sojourner helped take care of that. They were on the hunt for the ring bearer and flower girls but most of all when my in laws were running late, somehow the ceremony went on and we still managed to end the reception on time. I didn't feel stressed and I really don't know how they did it but one thing is for sure I couldn't have enjoyed a smooth carefree day without them. Thank you both!!!!

Completely a great experience. Food was delicious and artfully presented for our business event in…read moreBrooklyn. When working on the menu, Sharon promptly responded to my questions and offered sensible suggestions. She was easy to work with, and the pricing was very good for the quality of the food. 5 stars!

Fallier Food is simply amazing! After interviewing three…read morecatering companies for a special event I was planning for family and close friends, I chose Fallier Food--and I'm so glad I did. Fallier Food isn't just a catering company; they elevate the entire experience of entertaining, cooking, and service to an art form. From start to finish, I was truly impressed with the presentation, professionalism, and warmth the entire Fallier team brought to the event. My guests were blown away--three times over! Fallier Food delivers magic without ever compromising on quality, service, or style. Thank you, Fallier Food, for turning my event into a lasting and joyful memory (a.k.a. YOU ROCK IT!!!). My friends and family will talk about my event forever!! If you're in need of a group that makes art out of your event. You must obtain Fallier Foods!!!