Very good experience with North Chester Mini Storage. Amazing service. Even a follow up call to see…read morehow everything went

It's 108 degrees outside and we discover that we were missing the backup key for our storage…read morelocker. Went into the office to buy another lock and was just going to cut my own lock off. Not thinking anything of it, the staff informed me it was against the storage laws to cut or grind any locks yours or not. My apologies to them and not aware of these laws. So in purchasing a new lock they were gracious to throw in a free removal of the lock with the purchase of a new one. Great, nothing is free anymore. On top of that, the gentleman the removed the lock saw that when we open the locker there was a 1/4 inch of dust over the whole area. Seeing the dilemma my sister & I had he also offered us his cordless blower to use with a mask also! Despite the heat, we were impressed that the storage staff were so accommodating. May not seem like a big deal, but you certainly cannot take even the small things for granted for how we see things around us today. We thank the staff very much for the kindness and support that was shown to us during this visit.

DO NOT USE THIS STORAGE UNIT. People live on sight but dont do anything and are lazy. They let…read morehomeless people run in and out of the complex. there is no gate so anyone can freely come and go as they please. they have a lot of rats. People STEAL and they DO NOTHING ABOUT IT. Worst storage unit complex in all of Bakersfield DO NOT USE. waste of money and you will have your belongings stolen.

Storage prices are lower than most storage facilities in town. There's no security gate, so anyone…read morecan just go in and out without being checked.

During the 55 years that I've lived in Bakersfield I rented numerous storage units. Most were good…read moreand served my purpose well. I have had personal items stored here for nearly three year. As we parted with lots of things (junk) we downsized the unit. Throughout the time the staff has not only been excellent at their job but have been pleasant and personable! Further, the complex is exceptionally clean and seemingly maintained, a feature not always addressed. Five stars and ...

Just checked in. Located in a good part of town, looks safe. The office and units look clean so farread more

Highly recommend! Carol was so nice and helpful. Needed an additional unit literally last minute…read moreand she was very accommodating and pleasant to work with.

We know this place as Allen Road mini storage. We've had a unit here for more years than Han I wish…read moreto admit!! Junk that really should of gone to donation than spend the money to store!! But we did put our holiday decorations in there and out of hubby's garage. Although that's a lot of money spent!! But they're always nice and friendly and send an email about our rent due that makes it convenient since out of sight out of mind. And they keep my card on file but never charge it unless I give permission and they make it smooth and easy to rent there. Always clean safe and secure at this location and close to our house. But now we're moving and will be vacating our unit. But to anyone considering renting here I give it a big thumbs up since their hours are longer than that big chain storage place that's always closing a day here and there for holidays.

Great place to do business! Sophia is so very friendly and helpful! Awesome customer service!…read more The place is clean with wide lanes to drive so no squeezing into anywhere. Seems very secure. Would highly recommend this company for your storage needs.

This location has dropped from a 5 star to a 1 in only a few months. The MANAGER ANTONIO has shown…read moreto be a canceress induvial for the co company. Showing poor management, and customer skills along with the appearance of a lazy induvial as the property is falling apart from lack of maint. Here is a few key issues about my concerns., 1. Facility Maintenance of lights, trash etc, not being addressed. 2. Increase in possible illegal activity with no management supervision. 3. Appreciation and credits not being offered to tenants for referrals,. 4. Belittling of customers and a sense of retaliation, I'm scared to refer to anyone else going forward 5. Improper and possibly unlawful rate increases. 6. Unlawful locking of units demanding payment at 3 days past due. 7. Being banned from facility using the "To take order" section from contract. which is a long reach to be able to justify their wrong actions over personally feelings.

Sarah is always so helpful and goes above and beyond! I can get ahold of Jaime through email if…read morenot the phone and their online service is super easy and convenient to pay for every month The lot is always picked up and any concerns I've brought to them have been addressed and more than taken care of Thank You for running the storage center so we can house our things between moves!!

The girl was very kind and took the time to show us the place and help us very well she did a great…read morejob thank you so much

So convenient and can do most everything online. Easy to get in and being available 24 hours is…read morevery helpful. Also very clean.

Pretty much everything can be done online. You only have to show up to the office for a quick scan…read moreof your ID and you're shown to your unit. Everything is clean and the staff in office are helpful.

Service was great from both representatives who helped us at different times. Made the process fair…read moreand easy to understand. Units are very well taken care of. Will highly recommend to anyone looking for a storage unit.