We had incredible customer service from Kim. She was beyond kind, supportive and helped us with our…read morestorage unit. Its a very safe and secure area and we cannot rave highly enough about Kim and the service we received here.

Horrible customer service from the minute we walked in felt discriminated against. Waste of time…read moreand wouldn't trust my belongings here

This is by far the best Derrel's mini storage in kern county. Barbara and Dean go above and beyond…read morewith their customers they're very helpful very knowledgeable very willing to help. We really appreciate those two they probably are the best team that we have ever seen and we've been to. We've been to many different Darrel's in town because of the locations that we've lived at and needed storage. They do go above and beyond for their customers and we really appreciate them. The friendliness is awesome. I love going in there and chitchatting with Barbara. She's very friendly waves through the window. I just really think they are the neatest people.

this branch is awesome , Barbara was very helpful with everything that we need , I would definitely…read morerecommend this place to friends/family who needs storage.

Sarah is always so helpful and goes above and beyond! I can get ahold of Jaime through email if…read morenot the phone and their online service is super easy and convenient to pay for every month The lot is always picked up and any concerns I've brought to them have been addressed and more than taken care of Thank You for running the storage center so we can house our things between moves!!

The girl was very kind and took the time to show us the place and help us very well she did a great…read morejob thank you so much

Meme went above and beyond to make my experience top tier! She was so knowledgeable and fast with…read morehelping me pick the perfect size uhaul. If she's not a manager she should be! 10/10!!!!

Destiny gave my fiancée and I amazing service! We had an issue with getting our truck at a…read moredifferent location and she helped us right away! Best location in Bakersfield hands down.

Mostly all the staff is good, except for the Manager an Older Blonde Lady she is Terrible I've had…read moremy storage there since 2021 yes I've been late several times. But this One Manager has No Customer service skills. Will not work with you even if you are trying to pay. Ruthless No business Ethics. The Other staff are Great but she needs to losen up really.

Terrible customer service. Poor management, unorganized. Hours of operation are constantly…read morechanging. We got a message that our unit was broken into and cleared out and the next week got an email saying never mind. Don't get a unit here unless you are fine with unpredictability.

Derrel's Mini Storage runs a nice storage unit experience. The facilities are clean and modern. The…read moreemployees are kind and helpful all through out their Bakersfield locations. Terry helped me out and was awesome. Very helpful and informative. He was also fun to shoot the breeze with about sci-fi novels and good cycling trails. Their prices do vary on location and different locations may have availability based deals. I went forward with this location as the prices and deals were best at the time. With their many locations you're bound to have a few near by.

The climate controlled unit stayed completely dust free. Definitely recommend covering stuff in…read morethe outdoor units however, which store more since they are are a bit taller than the indoor ones. Office staff was very helpful and got to know us as well. We would definitely use this location again.

So initially i liked this place. Great prices (in the beginning first month), Clean, secure…read morestorage for my dad's belongings from his house. Now not so much. Beware the price will bring you in but soon after at least for me, you will get a notification that "they have to raise prices due to operating cost increases" Really? ummm to the tune of $150 more a month?? So from $100 (special) to $200 (normal price for that particular unit) to $348 Like WTF?? Not sure if this is cost increases or just flat out greed at that point. It's a damn garage literally to stack things in. What's your reasoning behind that kind of price jump not even 2 months later? To say i'm pissed is an understatement so now i've got to pay a shit ton of money every month until i find another storage facility that's more reasonable. Load up my dad's entire house again and move it all!! Like i'm paying for his care in hospice and dealing with all of his bills. It's a balancing act making sure that money lasts and i have enough to pay for his care long term so this increase out of no where is absurd! Really sucks and for what?? I'm still trying to wrap my head around it. Now a small increase annually I understand but not this, this is a punch in the face. Just beware if you don't have money to just burn look into places and ask if they plan to surprise you with large BS increases out of no where. So yea i recommend this place if you absolutely don't care about your budget and want to live on the wild side. I don't recommend them if you aren't into getting your bank account drained at their will with price increases...

This place is not worth the rent you pay!! Waleska at the front office is rude, condescending and…read morejust unfriendly. Don't ask a simple question because she will look her nose down at you and she acts like you are wasting her time. They don't even have a trash can you can use and the bathroom is always locked (even pre-covid). Save your time and frustrations and go somewhere else where are you are appreciated for the outrageous amount you are charged. I will be telling all my friends on social media to avoid this rat hole.