I really don't like to leave bad reviews, but this is one I had to do. I would never, EVER, use or…read morerecommend this restaurant for any of your catering needs. They were hired to cater our wedding that was originally scheduled in November, but we had to postpone the wedding due to the world's recent COVID pandemic. We had already paid $1000 deposit, and we didn't want to lose that. They offered to allow us up to 1 year, to use the deposit. So, we decided that we would use them for my bridal shower, which was for 20 guest. Keep in mind that they were perfectly fine with the date change; but all of a sudden, I was told, via phone conversation, that there was a $250 tasting fee since we cancelled the wedding and changed to a different date. No where in the contract did it state there would be a $250 fee for tasting if there is a cancellation or date change. Let's keep in mind contract was NOT cancelled, as they did provide a service, on 10/17/2020. So, again why were we charged a tasting fee? Didn't want to make a big fuss about it, so I asked for an itemized receipt for the items listed below, however, I was provided with a new, and modified contract that showed these items:
20 servings of Bang Bang Shrimp
1 pan of Meatballs
40 assorted pieces of fried chicken
1 pan of Sweet Potato Soufflé
1 pan of Mac and Cheese
20 servings of pasta salad
Fruit Tray
Veggie Tray
Fee Schedule
Service Full Package Service ...... $750.00
Tax 13.5%........................................ 101.25
Gratuity 15 % .............................
Total........................................ $850.25
Now, the food...the chicken was not fresh, it had obviously be reheated, dry, no seasoning, looked as if it was fried in old grease with black specks, it was so bad that we threw away 30 pieces. The mac and cheese was dry, cheese only at the top, and not throughout. I say, if you can't successfully make these staples, then there is no need to be a soul food business. Ok, then there was the Bang Bang shrimp, mushy and was garnished with red cabbage and lemons...hmmm. Anyway, the fruit and veggie tray was ok. We did put the fruit tray on a nicer plater. Actually, we put everything on a nice platter, as I will not serve out of tin pans like they do a BBQ's. Meatballs, were just ok. The pasta salad was dry, and had to add to it to make it taste like something.
I say all of this to say, we threw $1000 in the trash. It amazes me how people portray to run a successful business with excellent customer service once they get your money. All the other vendors worked with my fiance and I, and I really thought Ms. Mary's would have too. Well, I guess they thought they did by allowing us to use our deposit for my bridal shower, and I do appreciate that, but to provide us with a product that wasn't of quality or freshness was unacceptable.