I ordered Christmas cards and my cards have been stuck at this location for over a week. I will…read moreattempt to go into this location on Monday to see if they magically appear. I will post an update then. Update: I contacted Shutterfly to resend the prints which they have and as I go the mail, my original prints were there. I've updated the rating from 1 to 3 because I did get my mail just two weeks late. Mind you I'm 20 minutes away from this post office.

This is the most absolute, horrendous, incompetent usps sorting facility in the face of the planet…read more They have lost 4-5 eBay packages for me already. They always end up sending my packages to the wrong post-office and they get lost in transit. The only thing I can think of, they're either idiots or don't care at all about their profession. They should ALL get fired, from the supervisor to the janitor! I'd be ashamed to work at that place.. Ughh

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

I do not recommend storing anything at this location. My husband and I have been long time renters…read moreand don't go to our unit very often. I guess they decided to take advantage of that and they stole our brand new kitchen aid still in the box from our unit. When I asked who has access to our units they said only the person with the key fobs and to speak to my husband who is the only one with the key fob. Um duhh why do you think I'm calling to make a report. My husband is the one who discovered that the kitchen aid that belonged to his deceased step mother is missing. Please do not store any valuables here. Take a picture of what your storage looks like every time you visit. And take good pictures of what you have in there. When I stated I would file a police report & that the police would request access to the cameras they stated that they do not provide access to the cameras inside only the front door. How convenient when it's clearly an inside job. When I say pissed that's an understatement. I will be removing everything from this storage.

I rented here recently and was pleasantly surprised at how this place is kept clean. Oz is really…read morecourteous and he has made this a great renting experience overall. If I ever need storage I will be sure to use this place as well as tell my friends.

I love this place, I sell items online and when I need to buy mailer/ shipping boxes at wholesale…read moreprices I do it at Riverside Paper. I used to order from Uline.com, but why pay for shipping and wait, when I can just drive to Miami and buy my supplies. Some of their supplies - Boxes & Corrugated Products Bags - Plastic Products -Sealers Boxes & Corrugated Products Cohesive Wraps Protective Cushioning Products Cutting Room Supplies Foam-in-Place Systems Janitorial Supplies Labels Lunch Room Supplies Mailers & Envelopes Material Handling Misc. Warehouse Products Safety & Security Products Shrink Wrap Bags - Film -Equipment Staplers & Staples Storage Products Industrial Strapping Stretch Wrap Film Tags Tape Wrapping Papers ++ they take CC's ++ they deliver ++ they cut boxes to size

Love! Love! Love! I am a self confessed box-junkie. We make…read moregorgeous wedding & corporate invitations so I'm a little bit obsessed with boxed invitations. Thankfully I found the best collapsible leatherette (they also do a shiny gloss version if you're that way inclined) magnetic closure boxes at RPC which look divine by the time our team of elves have spent countless hours blinging them! And, Hallelujah...they're in Miami so their cool-factor instantly shoots up 5 stars. You have no idea how many labor-hours we saved by buying these boxes already made - the quality is insane, price amazing, and service second to none. I've ordered 3 times already and keep trying to find more reasons to buy these boxes. Thanks again for saving my life, and reputation by providing a super product. You guys rock!

I just got off the phone with a supplier to arrange yet another re-shipment of a "lost" UPS…read morepackage. Packages going through the Hialeah UPS sorting center constantly disappear. UPS doesn't seem to care at all, no matter how many complaints are being filed. I have to side with numerous other reviewers who assume that at this facility organized theft is the standard. It is very sad that UPS management chose to ignore this issue so far.

One of the things myself and many others have come to rely on "these times" is online ordering and…read moredelivery services such as UPS. My current experience cements that UPS is definitely the worst of them! I ordered a new iPhone, and for whatever reason my carrier delivered through this company. Sidetracking for sake of comparison, I ordered the new Apple Watch directly from Apple. They shipped thru UPS competition. My watch came on the promised date and time, well packaged and I'm already using said watch. Now, with regard to my erstwhile new phone. Even though my delivery clearly states that delivery is to a business address, UPS gives themselves a delivery window to 9pm. At that time, I'm typically at the gym and my office lobby is closed. The only thing this place has going for it is that it has a historical marker for where Amelia Earhart took off for on her fateful flight. Sadly, it appears my phone order is in a similar limbo. Tracking the package on the ups app, it showed "Out for Delivery " yet another line item on the screen shows that it was at the UPS customer center. I don't remember what combination I pressed in their extremely customer unfriendly Voice response system because it in ear impossible to speak directly to an agent, but said agent said the package was at the Hialeah location. Off I drive to this facility and it's extremely austere waiting room only to find that my package was..NOT THERE. I try calling the 800 number again but alas no luck this time in speaking with a person. As of this moment, the app shows my order as "Information Unavailable ". Hence the 1 star review. Most people are tech savvy enough that we would use apps for a majority of dealings with a business. In my case, I only call when it's something significant. Therefore, make it easier to directly talk to an agent!

The service was excellent, I called him the same day. I was moving, my property was safe, I will…read morerecommend him to my family and friends.