These guys are super KOOL. I stopped in with very unique noise coming from the front end of my truck. The guy behind the counter came out behind his desk and spent time trying to help me out. Supper KOOL guy, because of him I will be back next time I need something for my Raptor. FIVE STARS all the way!! read more

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Well dependable customer service wasn't there. I came in for a simple 5 gallon gas cap. Some ding dong in the back looked at me then nothing. Am I jumping the gun? Was he the only one working?? Was he busy? Who knows but it only takes a second to say....I'll be right with you. I guess I dont need that place and maybe they didn't need my business. read more

I had electric running boards installed on my tundra today and they are amazing. Steve is a very cool guy and gets the job done. Would recommend. read more

This shop is amazing. 10/10 would recommend. They know what they are doing and most importantly they care. Got my lift done and it looks amazing! read more

They were more than accommodating. I ordered the wheels from RRW and they were delayed due to tariffs. Dependable had ordered everything I needed and kindly waited for me to get a set of replacement wheels. We got the wheels on a Saturday and was able to drop off my 4Runner on Wednesday. They did a great job at an affordable and fair price. Steve kept me in the loop and didn't try to upsell anything I didn't need. He was as excited about the job as I was. Very happy! read more

Dependable Off-Road - Lift & Tires - Auto Parts & Supplies Near Me - Anaheim, California

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You should ignore the bad reviews. They are coming from whiney entitled turds that have no patience. It's worth waiting for quality. These guys made my silverado run like butter with fox 2.5s on the front and 2.0s on the rear. 34" nitto grapplers. Steve and his son Dillon are super cool. I highly recommend giving them business. -Mike.Y read more

I needed to get new shocks for my truck and after calling around for a while I wasn't getting any help. I made a phone call to Dependable Off-Road and was immediately helped out with everything I needed. They made everything work for me within my budget. Safe to say I will be taking all my truck and offroad needs to them from now on. read more

Good pricing, good service. Busy little shop, but they do nice work and know their stuff. Call and get a quote, you might be surprised!

Had work done on my jeep, they did a good job and decided at that point this is the place to go to for my jeep repairs, went back a couple months later to ask about engine work gave my number and never got a call back, I called to inquire and Steve said he'll have his mechanic call me, haven't heard from them since, can't say that's very dependable. read more

Steve is the man! I have been working closely with him on a few jobs and he has lived up to his name consistently! Very blessed to have come across this business. They are DEPENDABLE indeed! read more

2021 Chevy Colorado I pick up used, with a 2 inch lift. Within the first week I went over a speed bump, bam broke the front shock. (OEM shock) Talked with Steve at Dependable and even though he was busy he scheduled me in the next day. Installed two new Fox Performance shocks and I was good to go. Steve's a down to earth guy with likable personal attitude. Fair pricing, with excellent service. read more

Steve and his guys were great to work with. They made my tired Chevy 2500 ride like new. All work was done when promised. Steve is a great guy who will spend the time with you to evaluate your trucks needs and he doesn't try up sell you on things you don't need. I have had so many bad experiences with OUTLAW OFF-ROAD. I wish I would have found dependable off road sooner!!! read more

Dependable Off-Road - Auto Parts & Supplies Near Me - Anaheim, California

Top notch service! I found it very easy to do business with Steve, he was direct and to the point, knowledgeable and above all very courteous. Great customer service! Ordered electric rock sliders which took a week for delivery, once I scheduled an install day my jeep was ready for pick up in a few hours. It was quick and easy service. Great job overall with communication, install and overall product quality. I highly recommend this establishment. read more

Steve needs to change the name of his business. Great guy but not dependable at all. Took my series 80 to him for a bunch of odds and ends I wanted done. Half of it they decided didnt need done so just didnt do it and the items that really needed done they didnt finish. I was having overheating issues and I told him to replace the whole cooling system and of course they didnt so still have the same issue. The screwiest part is money wasnt an issue. I just wanted the job done right. They had it two times for a total of seven weeks. I had to cancel numerous trips. If they were honest upfront and didnt want the work I understand. Theres just no reason to drag it out the way they do. read more

Went there seeking advice for a VERY basic lift . Long hair freek know it all had no clue . Super opinionated and big smart ass , apparently he is a successful millionaire because he is able to turn customers away . Oh and had to explain how to put the lift on and what an OEM part was . From the looks of it he and his 15 year olds only do F250's . All I wanted was a simple lift on a grocery getter and I guess he's to good for that , money is money pal especially nowadays. Good luck with your found on road dead business. read more

Long hair chubby dude is one funny guy! Lied to me on phone and 3x the price once I got there. He was in a big hurry, kind of just brushed me away. Very low level customer service. Not surprised from the other reviews here, should've done more due diligence. Very glad I left and found someone else who treats customers correct. read more

Shotty work, poor service, not professional had to fix the work they did to my truck. Surprised there still in business. If you are not there buddies they will not do the job right, don't go here if you care for your ride! read more

This is great shop. As a heads up, if you're used to being catered to like a bigger or more corporate shop, then this might not be your cup of tea. It's a smaller shop and they were busy both times I went in - good for them. I went in for some new suspension components on my 1st Gen Tacoma. Amazingly, they were able to order the parts in a timely manner - seems like back orders are the standard, right now. From order to install was about a week - fairly quick given the circumstances. Truck rides much better and the work seems proper after a 2 months of driving and the Mojave Road. read more

These guys really saved my ass! The day before a long trip up north, and less than 15 mins before they closed, the owner heard my concerns and pointed me in the direction of the best available part for something I had been putting off for way too long. Safety was my big concern so I was thrilled when my Jeep was out front and ready to go in minutes. I love my Jeep and I know what I want to do with it so I really appreciate the respect the owner had for what I wanted vs what was the quickest or most expensive route. Awesome service, know what you want and you'll walk away happy, highly recommend this shop. read more

Thank you to Steve and the entire Dependable team for making my fathers 2008 Jeep Wrangler safe to drive again. Not only did they cure it if it's death wobble they did so with better than factory parts. Thank you. read more

Went in looking to get a quote for work on my 17 TRD Sport and Steve was great right off the bat. Got the quote and pulled the trigger on it the same day since I had had already compared to other awfully reviewed shops. A couple of days later I dropped my truck off and got Bilsteins installed in the front with a set of Cooper AT3's 285/70/17 and some 17x9 American Racing Bajas. Got my dream truck looking great with the package that Steve built for me. Thanks again! read more

Dependable Off-Road - Auto Parts & Supplies Near Me - Anaheim, California

Called for a few estimates. Never heard back. Ended up spending $$ at JBM.

I just bought a lifted 2 wheel drive 99 Tahoe and needed to have suspension work done, I went to 3 off road shops to ask questions before choosing this shop, the other shops tried to upsell me on things I knew the truck didn't need and were not right for it and they also made me feel insecure about the fact that is was 2 wheel drive. When I asked the same questions at Dependable off road I got honest answers from Steve and was not oversold at all so I chose them. I feel VERY comfortable with my choice. This shop is the real deal, it's not beautiful and shiny and well decorated inside like the others, you don't have "salesman" behind the counter, it's the owner of the shop and he knows what he is doing and what he is talking about, that is what matters! My truck is there now (April 10, 2018) getting the work done, so far I am very happy with them and I am sure I will be happy with the results, I will update when the truck is picked up. read more

I have come to the shop for two upgrades and come to realize they are really really good at what they do. Most of all though, you just can't beat their prices. First time they added a Fox steering damper which I would totally recommend when adding bigger tires to your vehicle. The second time was because my front end was completely out of whack. My driveshaft had pushed the axle off to one side due to the improper left that someone else had put on. It was off by an inch and a half. They gave me all the recommendations and during my upgrade he found a problem that could have cost me quite a few bills. Instead of trying to upsell, his technician just grabbed a washer, welded a few pieces together and saved my front end. I believe any other shop would have just rather taken my money as I would have had no choice but to make the repair. Because of this, I completely trust them with any other work that my JK needs. I will be visiting them in the next couple of weeks as I'm already working on getting a different upgrade. read more

Dependable O R does an ok job that's not the problem. It's getting ahold of someone who can give me a quote or even a guesstimate and make the appointment to get it in. Very nice older lady always gives us the same answer. "He's busy not here will call you" well unfortunately that never happens. So long Dependable Off-Road. read more

Took my 2019 Chevy Silverado 1500 to add Air Lift airbags. Steve gave me a great price on both the bags plus the install. These guys did a great job!! Thanks. read more

I bought a tonneau cover from them and had them install it. I brought it back because I didn't like how it sat in my truck bed. Wasn't as flush as I was expecting. They took my truck to the back too "readjust" it this happened twice in a matter of 10-15 minutes. The job was rushed and it resulted in my brand new truck getting several scratches. I told Steve about it and he didn't even apologize, but he did offer to have his guys try and buff them out. I didn't take him up on the offer because first off the job should have been done right in the first place and second if they took care of their customer's trucks than mine would have never been been scratched up in the first place. And the tonneau cover I went with is the Undercover which he assured me would not leak and that they have installed 1000s so he knew what he was talking about. Mine leaked after the first rain. A month later the screws are rusted and one has already broken off. Now I'm stuck with scratches and a defective tonneau cover. In short I would recommend going to a friendlier shop that treats your trruck like it's theirs and are careful not to scratch it. Pride in ones work is very important. read more

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The owner of the place is a bit of an odd fellow, but he means well. They are quick and do take care of your vehicle. They told me an estimated time of when to pick up the vehicle. And it was done. Just know that the work here is done well. read more

Steve took good care of me. He found hard to find parts that other big name places wouldn't even take the time to look for them.

I just called dependable off road to get some work quoted and schedule an appointment. I spoke to Steve and was able to get an appointment set for 2 days out. Last week I installed: front shocks and struts, tie-rods, half shafts, wheel hub and bearings, dropped the front diff, relocated sway bar, and upsized rotors and calipers. I called to request an alignment then after I got a good quote on that inquired about installing rear shocks and springs. So far service has been superior to other places I've called, actually has appointments available and was very courteous and gave good advice on the phone. I will update this review Friday evening with the quality of work performed, thus far though I'm impressed with service level. *************update*********** I dropped car off Friday morning. Owner was very nice, as I was very late due to a leak I had discovered after moving car. Work went flawlessly, quick, and above expectations. They did all work (rear shocks and springs/alignment) for quoted price and was ready sane day. They even took a look at the above mentioned leak for me, although nothing found. Wasn't leaking anymore. I dropped one star because I did not receive a call when complete. I started driving over before closing and when I got there the car was parked and engine cool, so it was done for a little while. Other than that small issue everything else was great! I will definitely have more of my work done here and recommend friends as well! Staff was very courteous and gave recommendations when asked. ***********update*************** So it's been nearly a month since having work done by dependable off-road. I have only done street driving as work has been busy lately. Saturday morning I was driving home from Home Depot and heard a weird rattling sound. I stopped and got out to look, to my surprise the driver side rear shock has popped out of its top cup and sitting fully extended in the wheel well. Some damage occurred to the wheel well due to the fully extended shock making contact with the well. The nut is still on the shock so I'm not sure what went wrong other than improper installation. I will be calling this morning to see if they offer to make things right. Will update after rework is complete. Photo to show what I saw attached. ***********update************** Called and dependable off road was more than willing to take a look at it. Performed the repair and called when complete. Going to take a look at the work. So far every encounter with dependable off road has been pleasurable and I will be going back for work to be done. read more

Dependable Off-Road - You can see slight damage to wheel well. But still attached. Missing washer and 1 rubber anti vibration piece? - Auto Parts & Supplies Near Me - Anaheim, California

Great off-road shop with great people. Reasonable prices and great work. No need for me to go anywhere else for my off-road needs.

My truck steering has been off I took it in to repair it and was told it was fixed.. Well It wasn't!! my truck locked as I was making a left and I almost crashed!! I kept telling them my truck was rubbing on something every time I would make a left. My husband figured out that the steering stabilizer clamp was never put in tightly and it became loose and completely and tweeted my bolt and damaged my upgraded shock!!! It was a VERY VERY CARELESS mistake that could of caused an accident and i am NOT HAPPY AT ALL!! read more

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So here I sit getting stuff done that this guy said he did. His service was terrible and full of lies I would never take my truck back to him to work on he used a bait and switch on me. But its not my firist rodeo but it bit me in the ass anyway taking another day off work to get things done right how do you screw up bolt on stuff anyway. MY advice is if you like ur ride or ur time TAke IT SOMEPLACE ELSE MOUTHS have past now still find stuff wrong No return of the parts he took off Take ur ride someplace else read more

Steve is literally a life saver. I have a 2004 Ford F-150 and I need my long travel uniball replaced and they got it done in less then a day. Saved me money and got my truck back on the road. Thanks again dependable Off-road!!!! read more

I went to Dependable Off Road to get new shocks on my Toyota Tundra. I noticed it was a busy shop, but not too busy to be very courteous as soon as walked in. The shocks I wanted weren't easy to find, but DOR put in the work and found the specific shocks I wanted. I ordered the shocks, and a few day later had them installed. When I picked up my truck everything was as I expected, and was as promised. The best thing was, originally my front tires rubbed if I made extreme turns. DOR fixed this for me without me asking, and for no charge. My overall experience with DOR was 5 stars. read more

Hey the atmosphere is a tad casual here. Lighten up tightasses. Steve is a great guy and he sure as heck doesn't let your impatience ruin his day. He likes his customers and they like him just the way he is. I have been here for a few small jobs and was 100% satisfied. I waited patiently each time as Steve finished phone calls, waited on the people before me without rushing them, and when it was my turn, he gave me his full attention. He's always fair and honest and has good knowledgeable suggestions. What some reviewers on here think is time-wasting chatter is information exchange to others. If you want drive-thru service, go elsewhere. If you want personal attention, honesty and friendliness, this is your place. read more

I LOVE my Jeep Wrangler! A huge thank you to Steve Elliot and his team at the shop. Steve took the time to help me make informed decisions about the upgrades to my 2016 JK. He didn't talk down to me. (As men often do to a woman when it comes to cars.) He told me when it would be ready, and was true to his word. When my finished Jeep was "unveiled" to me, he seemed to be as excited as I was. I'm not going to lie and tell you that I didn't drop a pretty sizable amount of money, but I don't feel that I was "ripped off" or cheated in any way. Steve gave me options at various price points and discussed the pros and cons of each option. I was referred to Dependable Off Road by a friend and would not hesitate to pass that referral on to others. Not the cheapest. Not the fastest. (Though mine was done pretty quickly!) But if you are looking for quality parts, outstanding workmanship, and great customer service, Dependable Off Road is your place. read more

Dependable Off-Road - Auto Parts & Supplies Near Me - Anaheim, California

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After walking in and talking to Steve about lifting my truck, I waited for a follow up call but didn't get one. I called and sent some e-mails, and no follow up with answers Steve was going to get back to me on. I spent my $5800 down the street instead. The reviews show, there is a major lack of customer service and integrity. read more

I had a few things done on my brand new RAM 2500. Leveling kit and 35" tires and new wheels, the folding bed cover, a LED light bar in front, and wheel to wheel side steps. Steve was awesome to deal with. I originally called to get a quote over the phone before selecting Dependable, and his quote was a good amount cheaper than other local shops. And when I went in to get everything ordered, he stuck by his quote, and walked through every item, helping me select each item online, answered all questions to pick out the right items for what I wanted. Super nice guy to work with, and everything came out perfect! I followed a couple recommendations for the leveling kit in order to improve the suspension with 2.0 FOX shocks, and WOW, I'm soooo happy with the way this RAM drives now---10 times better than factory ride, and even better ride than my Tundra! Thanks Steve!! read more

I chose Dependable Off Road to lift my truck and I couldn't be more pleased. My 2020 f-150 looks great after the work they did. I can say my truck looks and rides great. I had a few options to choose from. I went with Steve's recommendations. Super pumped! Support local!! read more