Just bought two mattresses here. I had a wonderful experience, they worked with my budget and were…read morehelpful and friendly. I'll definitely be back when I'm in need of a good mattress

We love this place!!! They have the best deals on mattresses. We literally spent all day looking at…read moremattresses all over town. The quality/price mix was just right!

There's good options here from budget to higher-end. I really like the bed I got, and it was…read moredefinitely within my budget. Besides that, the owner really gives the place a good environment.

This is at least the 2nd time we've shopped at Discount Mattress and TW (the owner) could not have…read morebeen more helpful. The service was terrific, prices are excellent and the delivery on-time! Well done! 12 out of 10!

BUYER BEWARE! We purchased a Sealy Posturpedic mattress less than 2 months ago. At less than 6…read moreweeks later, it began to sink a little on my husbands side of the bed! Yes, he does weigh more than I do, however he's a slim guy. The problem doesn't resolve during the day, when I fold clothes on the bed, my hand, and the clothes, sing into that spot! We, of course complained about this issue, to no real avail. They would take back the mattress of course, but only on an exchange, as we knew going in. However, this is a bit different! Checking with the mattress company they do offer refunds, however this particular store will not! So we are now buying a mattress they don't carry. We asked: can you order our choice of a new mattress? Answer. No we can't do that! So now we are left to eat the price of what can easily be seen and felt by ourselves, as s defective mattress! As I said: BUYER BEWARE!!

Service was great. They have whatever you need and are knowledgeable about different types and…read morecompanies that make mattresses. Without big overhead prices are reasonable at any level you're looking for. Delivery was free and they were very quick to deliver. No waiting for months.

I had an excellent experience. The shop owner was very friendly, courteous and knowledgeable. He…read morehelped me and my husband find the right mattress for his bad back and the perfect couches for our funny shaped living room. He had a few selected in his store but had about ten catalogs full of different style furniture to choose from. He gave us a good deal on a queen bed set and two couches . I am happy to say that I will be coming back to purchase my kids bedroom furniture . I feel that I was treated with much respect unlike other chain furniture stores . He also told us he had lay away options for whatever amount we could afford which was great for our budget .

We bought a couch and loveseat from Francisco. Had it about 2 weeks and left on vacation for 2…read moremonths came back and after a couple of weeks we noticed that there was some problems with the loveseat. We went down to talk to him and were told it was our problem to go home and try to adjust the seat. Good to know that we spent quite a lot of money with zero customer concern or service. We almost bought another couch from him, so glad we found the problem before we wasted our hard earned money. Will never ever buy anything from him again.

Seriously a life saver encounter! Thank you Rex & Todd for providing me with an extra firm mattress…read morefor my wonky back. Most stores carry soft relaxed support/ pillow top styles that are not good for me. I received excellent sales service, and " white glove " delivery of my mattress in it's manufacturer's sealed delivery bag. It was a perfect business transaction from start to finish, thank you Mattress Store!

My family spent a fair amount in this store last year and each time something was different than…read morethe conversation lead us to believe once we were in the store. I also reached out to see if they had any old mattress covers (keep in mind bought mattresses from them) and their reaction (ok get it store has rules) was rude, they were taken aback that I could ask such a thing. Also this Sothern's best.. keep in mind its a bit scammy in my opinion no limits on how many times or who can vote... then the businesses need to pay to be listed or something. And no I wont be voting for you thanks!

Loved this furniture /design store. They carry quality merchandise. Our sale lady was extremely…read moreinformative and knew her merchandise extremely well. Very nice atmosphere.

Designer Furniture Gallery Its not often that a furniture…read morebusiness stands tall and goes above and beyond to ensure the quality of the furniture that they sell and that the client is % satisfied with their purchase but Designer Furniture Gallery does just that after waiting on both the seller and purchaser ends to replace a flawed piece of furniture, they exhausted every effort to get us a brand new replacement piece to our sectional set!! We are beyond happy and are very appreciative of the manager and stores effort to ensure a positive outcome. Thank you Designer Furniture Gallery for standing tall and responding with integrity!!

Boulevard Home Furniture sold me a power chair ... I am somewhat handicapped and need assistance…read more Well, the chair was defective and fell apart with me in it causing me to fall out the back. Long story short, store officials were very apologetic and Mr Dave Thomas came to my house with a mechanic who determined the chair was not repairable. THEN ... THEY HAULED IT AWAY AND CHARGED ME $45 for the hauling. Mr Thomas explained it's company policy. I asked them to change that 'policy' and haven't heard back. Sad.

We came in ready to buy $3000 worth of furniture that we had already picked out. We made eye…read morecontact with several associates including the one we had previously worked with. We even tried to get her attention and ask her to help and she walked away. Horrible customer service. We waited 20 min and even on the way out walked past several associates not with customers that didn't even acknowledge us. Ok I was contacted by management in regard to this incident. They were able to get us back in the store and make the situation right. Their store manager Dave was excellent and very apologetic. they all made sure we understood this is not the way they want to be viewed or how they do business. I was happy to see that this seems as though it was not the norm and when they saw the error they made it right. Thank you to all of the people that helped us feel like we were valued customers.

Awesome deal today on our first real mattress purchase!! Thanks Terry, definitely would refer Best…read moremattress to my friends.

Purchased a Purple Mattress. Selected the mattress with manager. Pointed it out. On sale? She…read moreconfirmed price with someone on phone. Paid for it at their price. Two days later they deliver the wrong mattress. Stuck with it four days. When we reported foul up at store, they charged us $300 more for the correct mattress we bought. Fought them on that. They refunded the $300. During the time we were negotiating the first purchase, manager was on phone taking an oral interview for a new job! Terrible experience!

Very happy with our dining room furnitire Furniture Row had…read moregood selection and aff prices

We had a great experience with F Row / Denver Mattress in Draper, UT. So when we recently moved to…read moreMesquite, NV we visited the STG location. The sales rep was great to work with, (although I am told she no longer works there) and we ended up spending almost $8,000. Despite this, we still had to pay an almost $350 delivery fee. We had multiple deliveries due to items being back ordered. This is where my rating goes from 5 stars, as I think their furniture is good quality, to 3 stars, as the delivery people they contract out to are awful. Who delivers furniture at 6:15am? When I expressed my concern to Liz, her reply was "yeah, they like to get started early." Since we have already been waiting two months for this piece, we had no choice but to agree to an early delivery. Three different deliveries and not one was inside the promised time frame. The language barrier was also a bit challenging. We have more furniture to buy, but due to the delivery companies they use, and expensive costs associated, we probably will not buy from this location again. I asked the Liz to contact me about my concerns. I feel a credit of our delivery fee is the least they can do, but never heard back. Maybe corporate gives them a delivery budget, so they are forced to utilize cheap delivery services, but when someone spends this amount of money AND is being charged for delivery, they need to do better. Cheaping out has cost you a customer.

Thank you for my new bed and giving me a good deal and such good customer service and helping us outread more

Great choice on coming to Mattress Firm. Frances who help me figure out the perfect bed for me was…read morevery helpful and knowledgeable. Thank you.