Just bought two mattresses here. I had a wonderful experience, they worked with my budget and were…read morehelpful and friendly. I'll definitely be back when I'm in need of a good mattress

We love this place!!! They have the best deals on mattresses. We literally spent all day looking at…read moremattresses all over town. The quality/price mix was just right!

There's good options here from budget to higher-end. I really like the bed I got, and it was…read moredefinitely within my budget. Besides that, the owner really gives the place a good environment.

This is at least the 2nd time we've shopped at Discount Mattress and TW (the owner) could not have…read morebeen more helpful. The service was terrific, prices are excellent and the delivery on-time! Well done! 12 out of 10!

BUYER BEWARE! We purchased a Sealy Posturpedic mattress less than 2 months ago. At less than 6…read moreweeks later, it began to sink a little on my husbands side of the bed! Yes, he does weigh more than I do, however he's a slim guy. The problem doesn't resolve during the day, when I fold clothes on the bed, my hand, and the clothes, sing into that spot! We, of course complained about this issue, to no real avail. They would take back the mattress of course, but only on an exchange, as we knew going in. However, this is a bit different! Checking with the mattress company they do offer refunds, however this particular store will not! So we are now buying a mattress they don't carry. We asked: can you order our choice of a new mattress? Answer. No we can't do that! So now we are left to eat the price of what can easily be seen and felt by ourselves, as s defective mattress! As I said: BUYER BEWARE!!

Service was great. They have whatever you need and are knowledgeable about different types and…read morecompanies that make mattresses. Without big overhead prices are reasonable at any level you're looking for. Delivery was free and they were very quick to deliver. No waiting for months.

I had an excellent experience. The shop owner was very friendly, courteous and knowledgeable. He…read morehelped me and my husband find the right mattress for his bad back and the perfect couches for our funny shaped living room. He had a few selected in his store but had about ten catalogs full of different style furniture to choose from. He gave us a good deal on a queen bed set and two couches . I am happy to say that I will be coming back to purchase my kids bedroom furniture . I feel that I was treated with much respect unlike other chain furniture stores . He also told us he had lay away options for whatever amount we could afford which was great for our budget .

We bought a couch and loveseat from Francisco. Had it about 2 weeks and left on vacation for 2…read moremonths came back and after a couple of weeks we noticed that there was some problems with the loveseat. We went down to talk to him and were told it was our problem to go home and try to adjust the seat. Good to know that we spent quite a lot of money with zero customer concern or service. We almost bought another couch from him, so glad we found the problem before we wasted our hard earned money. Will never ever buy anything from him again.

I am so happy we made a stop at The Mattress Store while we were in Cedar City for a tournament. We…read morewent to check out some nice beds to relax from our weekend and Dave really helped us. We fell in love with a mattress and will be back to purchase it here in the near future. However, he helped us find some great pillows (better than the hotels). Thank you Dave and the Mattress Store!

Seriously a life saver encounter! Thank you Rex & Todd for providing me with an extra firm mattress…read morefor my wonky back. Most stores carry soft relaxed support/ pillow top styles that are not good for me. I received excellent sales service, and " white glove " delivery of my mattress in it's manufacturer's sealed delivery bag. It was a perfect business transaction from start to finish, thank you Mattress Store!

Loved this furniture /design store. They carry quality merchandise. Our sale lady was extremely…read moreinformative and knew her merchandise extremely well. Very nice atmosphere.

This review is a tough one. After spending a significant amount of time visiting multiple furniture…read morestores as well as exploring a few internet websites (If you don't have to, never buy online. If you can't see, touch and/or sit on it, most likely, it won't be what you think or were led to believe it should have been. Just say'n.) I went to Designer Furniture Gallery on June 25th, 2025. Met with a very professional saleswoman, Heidi, and spent probably a couple of hours looking around and finally decided on a very nice, uptown, expensive set of furniture: Southern Motion's Westchester Collection. All Zero Gravity Recliners (which are very cool, BTW,) power head and footrests as well as USB-C ports. The sofa, loveseat and chair were all upholstered in semi-aniline, top grain leather. Not wanting to live in the danger zone, I felt the need to purchase the 5-year combo policy for an additional $600 plus a little extra for the White Glove Delivery Service which led me to believe that Heidi was exceptionally skilled in performing precision wallet biopsies. Haha, jk Heidi. All said and done, the total was.... a lot. I left feeling well taken care of and since the furniture was a custom order, the delivery time would end up being 6 weeks, August 13th. The delivery guys were exceptionally professional, arrived on time and when setting up the furniture, we noticed a few of the manufacture defect concerns, which they took pictures of and said they would show their boss. That night I decided to apply a coat of Leather Honey Conditioner and protectant to all three pieces, and when you do that process, you'll be examining every inch of the furniture. While doing that, I found several more manufacturers' defects, took pictures and sent them to Designer Furniture. I later received a call from Devin, (I never did know what his actual title was) who also was very professional and came to the house to evaluate the defects (check out the exceptional work Southern Motion will proudly work overtime, take 6 weeks and a boatload of your money to do for you too, simply for the asking, in my post pics.) I never received a call from the Designer Furniture Gallery store manager, which was disappointing! Probably too busy counting his money and couldn't take the time to discuss the paying customer's legitimate complaints; not much of a "professional" IMHO. Devin mostly stayed in touch and took my calls when there were lengthy periods of "crickets." Obviously, Southern Motion didn't seem to want to discuss their fantastic, epic, Quality Control failures either, so I never received a customer service call from that ignominious excuse for a furniture company either. Finally, September 11th, 2025, approximately 4 weeks later and after I had reached out several times attempting to get some resolution, I was told there were 3 options: 1. Send all the pieces back and have them fixed. (I had already sold the furniture I was replacing, so I guess we could sit on milk crates for another 6 weeks or so.) 2. Send the defective pieces back a few at a time (lol, can you even imagine doing that?) and 3. A partial refund. Sadly enough, the partial refund seemed to be the only feasible alternative in lieu of professional grade work and customer service. (Southern Motion, when I review them, will be getting a neg 11 Stars.) What was supposed to be an ooh ahh moment turned into a disappointing O.M.G! Experience. As far as I'm concerned, neither company puts customer service very high on their priority list and reading some of the other reviews, it's apparent. It just might be a good idea when out driving around looking for furniture, to just keep driving.

We came in ready to buy $3000 worth of furniture that we had already picked out. We made eye…read morecontact with several associates including the one we had previously worked with. We even tried to get her attention and ask her to help and she walked away. Horrible customer service. We waited 20 min and even on the way out walked past several associates not with customers that didn't even acknowledge us. Ok I was contacted by management in regard to this incident. They were able to get us back in the store and make the situation right. Their store manager Dave was excellent and very apologetic. they all made sure we understood this is not the way they want to be viewed or how they do business. I was happy to see that this seems as though it was not the norm and when they saw the error they made it right. Thank you to all of the people that helped us feel like we were valued customers.

Boulevard Home Furniture sold me a power chair ... I am somewhat handicapped and need assistance…read more Well, the chair was defective and fell apart with me in it causing me to fall out the back. Long story short, store officials were very apologetic and Mr Dave Thomas came to my house with a mechanic who determined the chair was not repairable. THEN ... THEY HAULED IT AWAY AND CHARGED ME $45 for the hauling. Mr Thomas explained it's company policy. I asked them to change that 'policy' and haven't heard back. Sad.

Awesome deal today on our first real mattress purchase!! Thanks Terry, definitely would refer Best…read moremattress to my friends.

Purchased a Purple Mattress. Selected the mattress with manager. Pointed it out. On sale? She…read moreconfirmed price with someone on phone. Paid for it at their price. Two days later they deliver the wrong mattress. Stuck with it four days. When we reported foul up at store, they charged us $300 more for the correct mattress we bought. Fought them on that. They refunded the $300. During the time we were negotiating the first purchase, manager was on phone taking an oral interview for a new job! Terrible experience!

I had to buy a replacement sofa bed remotely for a rental property in Kanab. Todd was my…read moresalesperson and took a lot of time helping me with a solution ( over the phone from California multiple phone calls lots of questions ) that could work in my time frame and was what I wanted. The sofa arrived and was delivered on time. Now that I actually see it I am very pleased. It is better quality and more attractive than I could have hoped for. Thanks Todd and thanks furniture Row !

Very happy with our dining room furnitire Furniture Row had…read moregood selection and aff prices

After writing my review I was contacted and credited my refund. I was also told my concerns would…read morebe addressed.

Thank you for my new bed and giving me a good deal and such good customer service and helping us outread more