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Denver Local Movers

4.3 (8 reviews)
Closed • 8:00 am - 6:00 pm

Services - Denver Local Movers

In-state moving

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Reliable Home Delivery - Storage Pack

Reliable Home Delivery

(29 reviews)

Absolutely recommend Jerry and his team . Not only was I super happy with the quick and careful…read moremove ..... but neighbors from the building I moved from said they were super friendly and courteous to them as well . They also were very efficient with time . My last movers took over 50% more time with less furniture than Jerry's team . You can tell they worked a lot together with how cohesive they move. Great experience .

Jerry came to our home and provided an estimate after an in-person walkthrough. Communication…read moreseemed solid at first, and we felt comfortable moving forward. On moving day, we understood there was a possibility that two trucks might be needed. However, the crew insisted on trying to fit everything into one truck. They spent hours dismantling storage shelves in an attempt to make it work -- and we were charged for that additional time. Ultimately, they claimed extra help was needed, even though our belongings had not changed since the original walkthrough. Jerry brought in additional crew members without discussing it with us first, and we were charged extra for them as well. Of course two trucks ended up being needed as well and we were charged for that. Throughout the day, there was consistently at least one crew member standing around not working. They actually "ran out of time" and didn't finish putting together our beds or storage units. We offered to pay Jerry on the day of the move, but he declined and said he would send an invoice. When the bill arrived, it was thousands of dollars over the original estimate. We received it on a Sunday while we were at Children's Hospital with our newborn son. We responded the following day explaining that the charges were shocking and asking for clarification. We were met with zero empathy. Instead, we were told that because we had not paid within 24 hours, all of our "discounts" were being revoked -- increasing the total even further. We were also threatened with collections if we did not pay immediately. In the end, we agreed to a "best and final" settlement that was still far more than the service warranted. To make matters worse, my parents were planning a move shortly after ours and had contacted Jerry before our experience unfolded. After our dispute, Jerry texted my father directly, accusing me of lying and fabricating issues while praising his own company. This was incredibly unprofessional. Even our real estate agent -- who originally recommended him -- has since apologized and stated she will no longer refer clients to this company due to the lack of professionalism. From start to finish, this was an exhausting and deeply disappointing experience. One word: RUN.

American Master Movers

American Master Movers

(13 reviews)

**MOVERS BEWARE** Scheduled American Master Movers for a…read moresimple move (apartment items to storage / leather sofa & love seat set to separate residence). Two men showed up on time and promptly began moving. When I made my reservation, I was told all the "services" that were included, with one being that all furniture would be wrapped in blankets for the move. I noticed right away that all furniture was only being wrapped in stretch wrap, not blankets as discussed. I asked why no blankets were being used, they informed me that since I did not elect to purchase the blankets that none would be used. They reassured me that the plastic they were using would be enough protection and I took their word and had them carry on with the loading. Their loading & stacking seemed aggressive (to the point it made me question how well I packed my boxes), but I attributed that to the fact I was being charged hourly and they wanted to move as fast as possible. Once we were complete with loading, they made the short drive to the storage unit. While unloading at the storage unit my headboard (which was not wrapped in a blanket OR plastic) fell in the truck. I was immediately notified and told that American Master Movers would have a "wood technician" come repair the damage in 6+ weeks as this guy is "in high demand". The damage sustained to this piece of furniture is not repairable (see photos) and I asked for the article to be replaced. The lead guy of the move talked with his manager and agreed the item would be replaced. They carried on with the move until all items were in the storage unit. Part of my move included having a power reclining leather sofa & loveseat set taken to a residence instead of in storage. This was no problem for the guys, so they continued to the second drop off location. They were quick with bringing in the loveseat, and after about 30 minutes of waiting for the sofa to come in, I went to the truck to see if they needed any help. They said they were "completing paperwork" but were both looking underneath my sofa which seemed odd. A few minutes later they came in with the sofa and seemed very rushed to leave. We processed the payment, and they were off in a flash. Approximately 2 hours after they leave, I decide to check the sofa & loveseat to confirm the power mechanisms are all correct & functioning. I find the power recline function on the sofa is not working and being to investigate. I check outlets and begin to trace the cords and that is when I found that they ripped the power cords and tried to cover it up and "fix" it with brown packing tape. I immediately called American Master Movers and tried every extension and was sent to voicemail. I left a detailed voicemail explaining the issues that would need resolution (headboard & sofa) but did not get a response back. The next day I sent an email to Cameron at American Master Movers and received a response from "John Hudson" identifying himself as the Assistant Operations Manager, saying that Cameron (who is the General Operations Manager) "is out of the office until further notice" but promised the items I needed resolution on would be resolved. I provided all items he requested (original receipt of the headboard, and my availability to have an electrician come repair the couch). After my prompt response I have not heard anything back from American Master Movers. It has been 45 days since my move, and I have sent 6 follow up emails and left over a dozen voicemails with no response. I am at the point where I must dispute the charges with my credit card due the lack of responsibility taken by American Master Movers.

**UPDATE** DEMAND TO SEE PROPER PERMITTING AND INSURANCE IF YOU USE AMERICAN MASTER MOVERS!! 6…read moreweeks later and we still have not heard ANYTHING from anyone in their company. Filed a complaint with the BBB - and they did not respond to that complaint. Filed a complaint with the PUC and these guys DO NOT HAVE A PERMIT with the PUC (which they are supposed to) - and they were issued a warning. In addition, there is no record that the moving company even has insurance! DO NOT USE AMERICAN MASTER MOVERS. But if you do, demand you see their proper permitting and insurance to operate a moving company!!

Denver Local Movers - movers - Updated May 2026

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