Faith-Based Branding, Broken Promises - A $34,284 Warning About Denver Decks
Denver Decks publicly claims to operate by Christian values, stating: "We strive to serve our Lord & Savior Jesus Christ by ministering to your needs fairly, with honor & integrity." In practice, I experienced something entirely different: building code violations, unsafe structural defects, dishonored warranties, retaliatory personal attacks, & ultimately, a refusal to stand behind their poor workmanship. I chased after these vindictive disrespectful miscreants for 18 months & they ran away from all contacts like wimp-cowards until I reported them to the Attorney General, BBB, FTC...It was then this sycophant began his pathological lies & personal attacks this wimp would only do behind my back. AI counted 38 instances of religious diatribe on his website. It takes class, courage, respect & compromise to work through conflict. Tussing's seething anger hates my guts for exposing two potentially fatal errors, horrifically warped decking due to terrible preparation of structural joists, zero safety, quick & sloppy workmanship by one inexperienced low-bid worker, a warranty that is utterly worthless & fraud estimated @ $10k in repairs he refuses to fix.
As a disabled U.S. veteran living with chronic illness, I sought a safe, long-awaited deck to improve my quality of life. Instead, I endured deception, danger, stress, & regret.
Code Violation: Emergency Egress Blocked
Denver Decks installed a permanent ledger board across two large windows designated as emergency exits, a blatant violation of the International Residential Code (IRC), which prohibits blocking egress.
Tussing later claimed, "no one knew the windows were there." Yet the worker was literally 5 inches away from the glass & could have seen his own reflection. Had I not checked the function of the windows this obstruction could have led to severe injury or death in an emergency. Pure negligence!
Warped Decking & Structural Failure -- Warranty Breached
The deck was completed in 12/2023 & in 4/2024 I reported decking severely warped. When I raised concerns, Tussing dismissed the damage, saying, "It's a good deck for how old it is." "If I wanted to correct it I would just be throwing money at it." That's two bizarre statements for a structure under 18 months old & covered by a 2-year warranty until 12/2025. Then he claimed the deck was off by 3/32".
Tussing then contradicted himself, blaming "wood shrinkage" & minimizing the issue, claiming warping was minimal. This is demonstrably false. Multiple independent licensed professionals found damage up to 10 times worse, caused by improper joist leveling & framing.
Their Product Superintendent attempted a repair in 4/2024, proving they knew there was a profound problem. Once I pressed for additional accountability he abruptly refused contact & warranty service, breaking their warranty.
False Personal Attacks -- Video Evidence Proves I treated all concerned with respect via video footage from two cameras.
Denver Decks ignored & created multiple safety concerns:
* Built dangerously close to 240V power line, requiring Xcel Energy intervention & $3,300 electrical mast replacement I had to fund.
* Installed a 60-lb window well cover I strained to move. I offered to pay for a lighter, code-compliant alternative. They refused.
* Left all construction to a single, unsupervised low-bid worker despite promises of skilled oversight. The worker admitted to me, "I could've done better if I wasn't rushed & disrespected."
Rather than take responsibility, Denver Decks responded with silence, deflection, delay, denial & retaliation against a Disabled Veteran.
My frustration stems from 18 months of code violations, structural failures, safety hazards, broken promises & constant disrespect.
Tussing's statements are not only unprofessional, they are retaliatory & discriminatory toward any customer, but especially one with chronic illness.
Christian Branding, Secular Behavior
Denver Decks constantly invokes faith to market their services. They:
* Created two major code violations that endangered life & property
* Ignored independent expert reports documenting structural defects
* Refused to honor a warranty after acknowledging damage
* Smeared a disabled veteran to deflect accountability
* Violated the very ethical values they claim to uphold
Summary of Failures
* Structural framing errors led to severe decking warping
* Ledger board blocked required emergency egress
* Warranty promised, promoted, & denied
* Safety risks ignored: power lines, window cover, labor shortcuts
* Workmanship completed by one rushed, unsupervised laborer
* Helper severely injured after fall & couldn't return
* I was met with retaliation, lies, & character assassination.
* Welcome to Denver Decks!