Excellent! Feeling good after my appointment today. The team was reassuring and friendly. The…read morecleaning and exams were quick yet detailed, leaving my teeth feeling fresh. Dr. Melissa is always patient-focused and truly cares about every patient. From simple cleanings to more complex procedures, they're the best in the Greater Houston area. Super thankful for their service!

I feel relaxed that everything will come out good. Dr. Sung was so communicative throughout the gum…read moregraft process. Really advanced techniques and made it easy to understand what was happening. Highly recommend him to anyone in the Richmond area for excellent care.

I have been a new patient for about one month and have had three appts in that time. After my…read moreinitial exam and X-ray I went back for my cleaning and one cavity. About two weeks later I had a Torus Mandibular erupt through the gum, rough boney protrusion, during the weekend. I called first thing Monday morning and the dentist was able to see me later that day. The problem was taken care at that time. The reception staff has been very nice and polite. The Dentist and her dental assistants are also very friendly and professional. I have no complaints.

My husband & I are patients at Waterside Dental. Dr. Phan is an amazing professional and expert…read moredentist. The hygienist is very thorough and knowledgeable of dentistry. They are both outstanding, 5 However, the phone calls are often answered by the Call Center, which I totally avoid talking to. They are incredibly incompetent and ask entirely too many irrelevant questions to not even be staff at the Waterside Office. I would rather leave a voice mail message than talk to the "Call Center" who should not be part of such wonderful office!

After several visits, my opinion has not changed about Dream Smiles Dental. I've had a few…read moredifferent type of procedures done and all were great experiences. They all felt routine and kinda boring, which is wonderful for a dental practice. The office's utilization of technologies to communicate and complete administrative procedures is impressive. Largely contact free. This is a great place for quality dentistry in a very pleasant environment.

My appointment was at 1:00 pm, I arrived at 12:55, the front desk person (nice guy) didn't know the…read moredoctor wasn't in the office. I get back to the chair about 1:20 ish, in addition to the cleaning I need another service, instead of completing the cleaning I was left sitting in the chair for 20-25 minutes not being treated. The office staff person comes in and wants to go over the cost of a service I hadn't come in for, mind you I have now been in the chair for 45 minutes without any treatment. Finally the cleaning is done, I go to pay for the cleaning and they are still asking if I want to hear about the treatment plan. No, I can find another dentist whose patient care is more professional. I will NOT BE BACK!

I've been a patient here since 2013 and am very happy with service. Building is in a strip mall,…read moretucked to the side of Kroger, round the pizza place corner. They have a nice waiting area and provide snacks and drinks (which I've never taken advantage of because I'm about to get my teeth checked...). The reception are a few regular ladies who are pleasant. The wait is always short, under 10 minutes. I have been seen by either Judy or Bianca. Both are really nice and helpful assistants. My favorite is Bianca, but SADLY she's only a rotational assistant coming from another location. The doctor always stops by for a final check after my clean-up, super nice but just a quick hello. Try not to give a really firm handshake, I think he keeps his hands careful b/c of fine practicing but I always forget and squeeze hard and feel like I'm breaking his hand haha. I personally take great care of my dental health so I haven't had many options done here but they get your xray in a couple of minutes once per year (I'm guessing depends on insurance etc) and I do the flouride swish once a year, they give you a wet towelette to wipe off afterwards. Pretty nice "open layout" rooms with a large reclining chair and a tv with some music. I ALWAYS get the mini toothbrush set goodie bag, after every visit and use it at work (perfect timing for 6 months.) CON: VERY in demand, so make sure you schedule ahead or if you change do it as ahead of time as possible. I have a hard time finding something within a month's need.

I have gone to Fossum for years and so have other members of my family, but his office staff has…read moredeteriorated since the move. I am not really sure I would recommend the dental care anymore. I had recently recommended him to someone and have not heard back yet. I tried to make an appointment for myself today and the scheduler could only babble. I called for an appointment and whoever answered said we are booked till November, but then she gave me a date in June I could not do so she looked again and she gave me another workable date and I asked her to confirm the date and time again and she said 11/10 and I said you mean 5 months from now? She replied 11:10 time and I said can you give me what date and she said 11/10 again and I repeated "November?" Finally got out of her it is a date in July at 11:10. Someone there needs to explain to this person that date and time are not the same or only hire people who know the difference. this was not my first encounter with this new location.

Getting a new Dental Insurance (United Health Care) and looking for a Periodontist, first, I was…read morerecommended by UHC to this Dental office Highline Dental and altho by mistake not the Perio office I'm Looking for, nevertheless they gave me the best yearly maintenance cleaning and checkup w Dr Kim and my hygiene was done by a very nice, professsional and pretty Hygienist in that office by the name of Ms. Tyn . I was so impressed n pleased with this beautiful and so clean Dental office specially the professionalism n kindness of all employees particular the Hygienist, Ms. Tyn who exceptionally very thorough doing the cleaning for me and the kindness of Dr Kim! I definitely recommend this Highline Dental in Harlem road and def will not hesistate to hve my hygiene and dental needs done with them spl by Ms. tyn again! Thank you so much, Ms. Tyn for my so clean mouth n beauty smile again!

Takes a lot for me to review on one side or another. I am happy to say that this one is on the…read moreexcellent side. Lord knows how long I have feared and avoided the dentist. After the last couple of cleaning visits with Tyn(I believe is her name. My apologies if I got it wrong) I never felt so comfortable and told her it was because of her consistent service and communication through the process. From the pleasant people upfront to Tyn and to Dr Kim, I highly recommend this place to anyone that is looking for a new Dental care. Just recruited my wife and will be promoting them going forward. Keep it up!

Sapphire family dentistry was my best experience visiting the dentist ever . The staff is extremely…read morefriendly and accommodating. The dental staff were very helpful and informative. The process went smoothly and quickly. I will definitely be coming back and bringing my family

Alina had her dental exam at age 2. The dentist was very dedicated and kind. They provided very…read moremeticulous care and showed amazing patience with the little one.thanks so muck

I had my appointment yesterday and it went so good! I'm TERRIFIED of the dentist but the way they…read moretreated me with patience and understanding made me so comfortable and at ease! They explained my dental plan and everything they can do to ease my fears and help with anxiety! They really cater to cowards The bonus was they didn't make me feel bad or embarrassed about the state of my oral health for my age... I made another appointment to start my journey for my new smile...

Very thorough and attentive in providing service. Very consistently asked if any sort of pain was…read moreunbearable. Usually hated going to the dentist and would avoid unless I had serious issues but definitely recommend coming here for any sort of checkups!

My husband and I were initially impressed with this dental office because we could complete all…read morepaperwork online before arriving. When I scheduled, I clearly stated that we only wanted regular cleanings and was told that could be done at our 8 a.m. appointment, with instructions to arrive at 7:45. We arrived early and waited until 8 a.m. before anyone greeted us. The visit started off well the hygienist took x-rays, blood pressure, and saliva tests, which made it seem like they genuinely cared about our health. Unfortunately, things went downhill quickly. After nearly an hour, we still hadn't received a cleaning. Instead, the dentist told me I needed a deep cleaning and crowns. I explained that I'd review those options later but just wanted the standard cleaning I came for, especially since my previous dentist said crowns might be needed eventually but not anytime soon. The office manager, Andrew, then came in to review treatment plans and coverage, but the conversation felt more like a sales pitch. Despite me repeating that I only wanted a basic cleaning, he continued to push the deep cleaning and crowns, ending with, "Okay, we'll just need a signature." At that point, it felt dishonest and pushy. We left without getting a cleaning and won't be returning. Patients should be told upfront if the first appointment is only a consultation and not an actual cleaning and be allowed to decide for themselves if they want additional procedures. Recommendations should remain just that -- suggestions.

Getting rid of your entire dishonest and thief of a dentist and Pratice!!!!!…read more The Dentist is the worst we have encountered and biggest scammer. She purposely pulled My husband's two teeth instead of one, and gave him an estimate before completing work she never did. She even purposely pulled out even an extra tooth and gave him a price including two implants just to max out his credit line. She then turned around weeks later and said it never included the two implants even though she stated everything was included in the estimate and she pulled another tooth on purpose with no permission. She is now going to be reported to the state and all county and state ethics committees, the Dentistry Boards, and being sued for pain, suffering, and illegal practices and scamming patients for unnecessary dental work without their consent and never completed to complete fraud! She is about to loose everything for being a liar, fraud, and scammer. Not to mention fraudulent business practices and being the most untrustworthy and unethical dentist in Fort Bend County, Texas. I know she will get this and if she does she better get ready to lose her Dentist license to ever practice again. #yourefundorfixthis as promised or get ready to lose everything from being sued for pain and suffering, theft of services, and will be paying all attorney fees a lost wages. When she loses her practice and all her money, maybe these dishonest losers or learn to be honest and have integrity and do what they promise to stop conning people out of money and the insurance companies. She has by the end of the week, as we are getting our attorney already prepped to go for the TKO!

In my experiences in my life, I have found that a really good. Dr has a wonderful staff at the…read morefront and assisting him and that's what this doctor has so I knew it would be a very great experience for me and it was!

Staff is outstanding . You can tell these are individuals that love their job, I have a disability…read moreand they made every effort to accommodate my mobility impairment. They really went above and beyond . And to add to the wonderful service, they are the friendliest, most positive people. The doctor was so patin with me ane really helped me because I had a lot of anxiety. He would tell me step by step what he was going to do. And I'm really satisfied. My smile is brighter and the cost was affordable with my insurance . I never want to go with anyone else.

It's really a shame that the Dental services here are great but the billings are all screwed up.read more

CUSTOMERS BEWARE - The office manager, Stephanie, is rude, unprofessional and sneaky. First, they…read morepush the "deep cleaning" whether it's truly necessary or not and once you have the expensive recommended deep cleaning done, you will then be scheduled for MANDATORY 3-month cleanings that ARE NOT 100% COVERED BY ANY INSURANCE, which is NOT MENTIONED, so you're stuck paying for basically a 3-month membership to this office for OUT-OF-POCKECT cleanings or they will use scare tactics threatening the warranty of any of the very expensive work you had done at their location (ie crowns, bridges, etc..). According to Stephanie, you can NEVER OPT OUT of these quarterly cleanings, whether you can afford the out-of- pocket cost or not, EVER, or your warranties will be VOIDED. I would NOT advise anyone to get a "deep cleaning" at this location.. IT'S A SCAM to keep you paying as long as you're an Ideal Dental customer. Secondly, the billing is a mess! Dates of service are changed or incorrect and billing amounts are WRONG. They also file random insurance claims. CHECK EVERYTHING (ie dates, services, charges, etc...) and have them PRINT EVERYTHING before you sign it, so you can read it ALL first. Also, BEWARE of additional out-of-pocket services padding your bill. Lastly, watch out for sneaky Stephanie (Office Manager?) She will lurk around you while the dentist is working on you, without your knowledge. It's uncomfortable and unprofessional and the office clerk should be in the office getting the billing correct, NOT sneaking around patients in the exam room without announcing herself. It's creepy and I'm making a formal complaint regarding ALL OF THIS along with this review.