Way better Denny's than the one in Santa Cruz. Greeted at the door, actually got our food in a reasonable time.

My family and I waited what seemed like an exceptionally long time to be seated, perhaps only 20 minutes, but then of course the restaurant was perhaps more than half empty, and then we waited what seemed like an hour to get our food, and when it was served it was mostly improperly cooked, like toast that was not toasted (a dab of margarine was put on bread and the margarine did not melt since the bread was not "toast"(ed), and the grits were in a solid (baseball like) form - they should have been a little creamy, and pretty much all the food was cold. To say the least we were all very disappointed. It seemed like everything that could go wrong did go wrong. My family and I will remain loyal customers of Denny's because we know from our many experiences at Denny's that this was not a normal Denny's experience, we love your restaurants and they are generally wonderful. It's just this meal really, really, sucked. I think everyone deserves a second chance. We'll see read more

I love this location. I have never had a bad experience. The servers are always very nice. They have really good food. Their pancakes are always fluffy. Their burgers are surprisingly super delicious and reasonably priced. I love the location. It's very convenient. This is a dinner so don't expect a high end service. If you get past that then it's a great place. Better than some other more expensive places. Overall they get two thumbs up from me. read more

Denny's - Cheese Burger - Diners Near Me - Monterey, California

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Terrible experience. It took two cashiers and ultimately the manager 9 minutes to input our order for a grand slamwich, blue berry pancake breakfast and a milk shake. 20 minites after the order was placed the front desk/cashier was confused by my request for a "status" update on our take out order. Her response was "what about your order." Nobody, the manager, included seemed to be very familair with the menu. Also none of the take out bags were labeled, so our food sat cooling while nobody did anything. Even after i asked if our food, which was sitting on the counter, was ready, they couldn't find it until the manager pointed it out to wait staff. Once we're were able to eacape the establishment, we discovered that out pancakes had not been cooked all the way through. In the middle they batter was still cold. read more

Denny's - Raw batter pancakes - Diners Near Me - Monterey, California

I know what you are saying.....what? Five stars for Denny's Restaurant. They have a special on and for $5.99 you get a Super Slam Breakfast. This Denny's was really clean, the food was cooked to perfection and the service was great. Now putting things into perspective with value cleanliness and service I gave Denny's five big stars. read more

Visiting Monterey from Sacramento, stayed the night woke up hungry and decided to order breakfast from Denny's. I ordered from the senior 55+menu (starter), the portions are so small that you actually need to place two orders to get full, not stuffed but to where your no longer hungry. The hash browns were supper greasy and over cooked, the scrambled eggs were also greasy. So glad I had ROLAIDS. read more

I would give them no stars. The place was unorganized and no one was in. When we walked in was told to have a seat they would be right with us. The restaurant was almost completely empty so we thought it would be quick. Watched as they seated another person and never said a word to us. After approx 15 minutes I ask whose the manager and it was the lady who was cleaning the tables. I approached her and just ask why we hadn't been seated and she said "oh I was just coming to get you". I ask her what was the hold up because they seated the people who came in after us and she was like I was just cleaning your table. I just said never mind because the place was empty there was no reason we should have been waiting. Staff wasn't friendly or helpful. Never gave me anyone's name when I ask for the managers name. Will not go back! read more

Well... it's 1:45-2:00AM!!!!... Still no excuse for several groups loud talking/screaming conversation... and... why?... No acoustics... Would leave... but, hungry and no place open close to our hotel... :-( read more

Horrible experience. There was no hostess to greet us. We had to wait In the cashiers line where everyone was paying to just be noticed. The girl at the register sat us randomly and said nothing as she threw the menus on the table and walked away. We weren't even acknowledged for fifteen minutes by waiter that just said he'd be with us "soon". We left and I will never be back. read more

Two of my friends and I walked in to this Dennys, stood right in front of the host, Shannon, who avoided eye contact with us at all cost for at least 10 minutes while we waited for her to acknowledge us. When she finally "noticed" us, she unenthusiastically seated us as if we were bothering her by assuming she would do her job: set our menus down and didn't say a single word to us. We felt very welcomed and will definitely be back... siiiiike #sorrynotsorry read more

If you don't have enough staff make up for it in customer service. Way to busy and not enough service. Waited 30 min to be seated. Waited 20 min for drinks. And currently waiting on food. Hostess did not great us and Called my name we went up and said she got confused it actually wasn't our turn to be seated. Manger was mad because she didn't know what she was doing but he wasn't doing much form what I seen. read more

Slowest place I've ever been to. Came here with my kids and it took over 20 minutes for anyone to acknowledge we were here. The waitress was nice when she finally came over, but come on. Get it together. read more

This is the worst Denny's I have ever been in! Cheapest food, worst frozen hash browns I have ever seen or eaten. Sad.

Terrible service. It took the server 8 minutes after we sat down to take our drinks ( eater and coffee) and another 5 minutes passed and still no drinks. Needless to say, we left. read more

Bathroom was out of order. They end up closing to fix it. We finished as the sewage smell made it our way. Food was descent for the price. Location wasn't too bad. Don't think I will return though. read more

Went there tonight, sat. 7/15/17. Seated at 10:30pm did my get food until 11:15pm. And missing food at that, had to tun down wait staff several times, NEVER got drinks refilled. Horrible experience. read more

Absolute amazing!!!!! Food was fresh and hot and everything was perfect. Got seated very fast and our waitress was GREAT!!!! Thank you so much Jasmine for a great experience. She is a very efficient, fast, polite and very friendly SHE NEEDS A RAISE!!! read more

After work I decided to sit counter side and read two great books while eating. With a hungry mind. I played into the fact that 1. Marketing helps consumers decide in their purchases and 2. A hearty meal for a big eater like me. So after seeing the "Thing" burger advertised, I decided to try it. Upon seating counter. I noticed it was very slow at the tables; even better. I sat down for minute or two before greeting. Waitress looked and acted as if she was doing me a favor instead of being service oriented. She was " happy/unhappy medium". The Burger was BOMB. I took bacon out! When waitress dropped check she just placed in front of me ( no thank you or thank you sir). I said thank you and she said " your welcome" All in all i like dennys i like diner style cuisine and burgers too. Will I return? Probably but will ask for another server. The one that served me should be a hairstylist in a chatty gossipy salon! read more

Seated my family of 5 very quick on a busy Saturday morning. Good food, great service. I'd definitely recommend and visit again. Thank you.

Wish I could leave 0 stars for very poor management. Took a party of 10 hungry men to celebrate a birthday at their advertised hour of opening. Would not open for another hour. Would not make any concessions and allowed us to leave. T was beyond disappointing. We go here frequently. We won't again and I'm sure they don't care. We are local and they forget when the tourists are thinning out its locals that keep them afloat. Don't advertise you are open if you are not. read more

We went to the pickup and it was closed. We waited 15 minutes outside and the workers were with us as well. They said it was closed for cleaning, but that was not listed on the Denny's website or on Yelp. read more

I'm honestly really hangry and annoyed with the service here. I understand today is a holiday and expected a wait but there weren't that many people here and the hostess seemed a little overwhelmed being in the service industry I felt bad for her. But once we were seated my frustration began. Hedi the waitress looked at our table several times but didn't say hello or come take our drink order so me and my girlfriend just sat there patiently waiting but the fifth time she walked by was enough for me to get pissed off. Being that I work in the service industry I try to see the positive and not write negative reviews but all I wanted was a moonsover my hammy and coffee but we walked out and went to the one of Fremont street. Hedi should want to do better read more

The amount of bad reviews for this one location is sad. I wish I had never given them my money. Terrible service. It took 20 minutes after we sat down for a waiter to ask if we had even ordered yet which we hadn't. It then took another 50 minutes for us to get four breakfast plates and mac n cheese. My friend fell asleep while waiting! They sat a group of 10 noisy, cussing college kids right next to us in the non-busy restaurant AFTER we sat down but they got all ten plates BEFORE we got our five. They didn't even bring my full entree and that took another ten minutes. The pancakes were cold, no one we complained to was very apologetic, they couldn't even bring simple things we asked for like syrup, take-out boxes and more coffee, and the manager seemed to hide in the back when we repeatedly asked to talk to him. Absolute worst customer service i've ever had in my entire life. read more

It honestly not that bad. The restrooms were clean (3/12/18) the food took a little while but i was in no rush and the waitress was actually very nice. She was the only one working that night with maybe like 5 tables. She stopped by when she could to ask about the meal and such. Not the best but def not 1 star read more

I knew it was not going to be a good experience here when our waitress did not write down our orders. That, combined with: undercooked bacon (ordered crispy) and burnt toast (after unordered pancakes showed up) did not make for a good start to our day. Maybe being open 24 hours is just too much for these folks ???? read more

My sistrr said the chesse burger smelled and tasted expired while the double chesse burger was too big and the bread was sweat which made it worse but at least the seasoned fries were good but I wouldn't go just for the fries so I wouldn't recomened you go read more

Worst Denny's experience of my life! Ed the manager was soooo rude! Beware! So, we are on vacation in Monterey & can't decide on what to eat, we stop at Denny's since we already know what we like here. Order our food & drinks & wait. We had added soups to both of our meals because we love the chicken noodle at our local Denny's. The soup comes out COLD, & worse, it is 99% water, no noodles or chicken. We ask the waitress how come its different & her answer was "Oh its the end of the pot so he added water but I can reheat it if you want." As if that's an ACCEPTABLE answer. We said well, we don't want them then there's nothing but water & our Denny's has creamy soup. She said "I'll have to see." See what?! We got the soup, within a minute we sent it back what does she need to see? Anyways, the rest of the food comes out & it is GOOD, no problems, actually the potatoes were great the sandwich was great, everything, but we couldn't get a refill for the life of us (waitress was visibly upset that we didn't want to keep the bottom of the pot watered down cold soup). After we finished our meals, we went up to pay & the waitress asks the manager ED to take the soups off because we didn't like that they were cold & watery. We told him "sorry we didn't like it, it was cold & nothing but water & our waitress told us it was the last of the pot so that's why." His answer: "Whatever, it never has a lot of noodles anyway." I replied "Our Denny's soup is creamy & has noodles." His answer: "whatever I took care of it." He was flailing his hands around the entire time like a 3 year old with a temper tantrum as if he didn't want to hear US APOLOGIZING for not liking the soup. He on the other hand NEVER apologized (nor did the waitress). Instead, they were upset with US for not eating cold watery soup. INSANITY! It took everything in me not to react. We just asked his name which he said was "ED," and I just thought to myself I cant wait to do the review & contact CORPORATE, which I will be doing. NEVER had such a horrible Denny's experience. TIP TO DENNY'S SERVERS: BE KIND, APOLOGIZE IF SOMETHING IS MESSED UP, SMILE! Your tips will increase dramatically I promise. It's simples as that! read more

Hooray for Denny's! My friends and I stayed up two nights in a row at this place, for no other reason than to stay up two nights in a row. We drank a couple gallons of weak coffee, ate a dozen plates of fries, and chowed down on some greasy burgers. After a bad bout of indigestion and gas, we finally gave up and went home. It was AWESOME. The waitresses were patient, and they all had a good sense of humor. They put up with a bunch of obnoxious, dumb-asses for two nights in a row, so they get FIVE STARS without a doubt. read more

Worst Denny's I've ever been to. It took 30 minutes just to order the Holiday Turkey Melt...and the place wasn't even busy! Menu says sandwich came with gravy for dipping but when we asked about it, the waitress didn't have a clue what we were talking about. The food was just so-so. I won't be back. read more

I would give it zero stars if I could. To start off, walking in the manager at the register (he was African American, couldn't get his name) was cursing, had a bad attitude and was extremely rude. We asked the server if he was the manger and she said he always acts that way. Which is extremely unprofessional. Server was extremely slow waited over an hour. The bus boy was the one who kept asking if we were fine got out food and was awesome! He deserved the tip! Overall I recommend to stay away if possible, Mc Donald's is a better option! read more

I guess I should have gone on Yelp before going. We were in town on vacation and my 4 year old wanted Denny's. The hostess that seated us acted like her being there was torture. Would it kill her to smile? I guess so. We ordered drinks and when the glasses arrived there was leftover food caked on them. That should have been our first indicator, but we ordered food anyway. Our 3 and 4 year old had to go to the bathroom, which was the tipping point. There was no toilet paper in either women's stall; probably because it was all on the floor. The trash cans were overflowing with trash (at 9am) and there was literally HAIR in the sink drain. As soon as we got back to our table the food arrived. Surprise surprise! The plates were dirty. The manager came around to see how the food was and we told him we would pay for it but we weren't eating it. Perhaps this location should be on Undercover Boss. The only good thing to come out of this incident was going to Loulou's Griddle in the Middle afterwards, which was AMAZING. read more

I just had breakfast here with my 2 kids. Never ate at this location. Now I know why it has such a low rating. First, when our food was brought out there was a hair in my hash browns hanging off the plate. Let the waitress know. She said she'll have them make me a new plate. No. They made new hash browns and just slid the old ones off and put the new has browns on the plate. Couldn't stomach that. Then my daughter was cutting into her hash browns and lo and behold....another hair. I spoke with the manager and informed him. He said he didn't know what was going on since his cooks wear hair nets. Obviously not. He was kind enough to offer to cook us something else but I could not stomach it. I asked for the bill and he said not to worry about it. I said I will my pay for my sons meal since his was okay and he finished most of it. Manager was kind and said it is alright. That is the reason for the one star rating. For how apologetic he was and didn't want us paying for the meal since we couldn't handle the thought. Be wary if you go here. read more

This WAS the best denny's i have ever been to. me and along with 10-20 other people have gone here every friday and saturday for months until the new night manager loretta was employed. Paul and Jennifer are by far the best waiters and waitresses i have ever chatted with. Loretta attempted to kick me our loyal group of 10+ out simply for asking for a table. after this, she said we could only stay for one hour. we asked why and she tipo-toed around it. the only times we have eaten there under her watch were terrible, the service was EXTRA slwo, and they kicked us out exactly one hour after we were seated. saturday night she threatened to call the police on us for loitering. loretta ruins this denny's. besides her, this is my all time favoritve place to be on the weekends. read more

I can't really add much to what has been said...food ok, waitstaff nice enough but the place was FILTHY! The bussing staff just wiped all the food and crumbs right onto the carpet and left it there. Then, the waiters and hostess and manager just walked right over all the garbage to seat people and deliver food! IT WAS DISGUSTING to sit and eat my food and look at that horrible mess. When I mentioned it to the hostess as I paid, she just said, "I know" in a very petulant voice and when I said, yeah, but you walked right past it several times too..she just looked taken aback. Terrible garbage (dirty napkins, crayons, crumbs and dirty silverware) were left on the floors for over an hour that we saw. Shameful! Utterly Shameful! Will NEVER!, ever eat at this Denny's again and they should have a Health Department inspection. The town of Monterrey should apologize to all the tourists who go there as this is not representative of what America and Monterrey has to offer. I was disgusted and embarrassed at the same time. Gross! read more

Ugh the place needs a negative on the star rating . As soon as I walked in all the employees were socializing amongst each other and or with customers . My order was taken completely wrong . And got to watch my food get cold while they talked once again . I feel like there main priority is socializing rather than the quality of the food or the satisfaction of the customer . read more

The only reason why I'm even giving 2 stars for this is because of my server Carrie. She was a great waitress. She was very attentive and caring towards our problem. With that being said, the rest was a terrible experience. We got a couple quesadillas that had enough cheese for about 1/4 the quesadilla. After pointing this out to the manager and showing him a slice that literally had no cheese, he made us 1 more quesadilla and discounted the bill 15%. This is the first review I've ever done, but I think it's necessary for the situation. So in short.. Great waitress, terrible management and even worse food(not sure if that's a management issue as well). read more

Service is unacceptable, I literally waited 15mins to ask to be served by my waitress still didn't be greeted by my waitress till about 10mins after that. I had my 4 year old son with me who was really hungry we didn't receive our food till about 40 mins of being there. Waitress never check on us to see how we were doing. Cashier kept cutting me off every time I asked for assistance. Bad Bad Service. read more

Last Chance Warning !!Service was horrible !! The one in seaside is better or Marina. Try avoiding coming here!!!. In the past I have came here late nights and no problem. But ever since they hired the new lady with glasses chubby sIzed looking like Fiona's wife from Shreak.. No offense just Trying to get the image right.! She has been making this my Not Favorite Denny's... This lady Needs more training and needs to learn to be more polite respectful and more fast paste! Denny's in general is a good restaurant but she's giving a bad picture because when I came here last time she was "supposably" on break and I was hungry and she kept saying she waS on breaak"" I'm on break" - not oKay ! Horrible horrible!!!This timee had me waiting A long time and there was a Line.. imagine coming straight out of work and hungry.. big no no.. Lady needs to be fired or get her act right... she's only there to mess around:/ If you see her don't say you weren't warned!!! read more

just a side note they now offer turkey bacon and whole wheat pancakes. Got to love that, if you want quick and easy and more of a health style of breakfast. :-) read more

start off, water cup is dirty the appetizer plate is also dirty... food was okay. other then the dirty problem my pancakes is yummy fluffy my bacon and ham omellete was good read more