Had to wait to get on a list and than was not told how long it would be. There was plenty of seats and yet there was still people standing in line. There was no organization to the way they were doing thangs it was sad and there was no manager to be seen. read more

I went around two weeks ago, my server was this older blonde lady named Donna. The food was great but I wouldn't go back if they hire and keep employees who are rude to customers and other coworkers. I repeatedly asked for extra ranch for my salad. She continued to make snarky remarks to me. She told me salad isn't healthy with that much ranch and it looked lIke I needed to lose weight and she was just helping me out. I never received my ranch. I only received two refills on my water. My cup sat empty the majority of my meal. I drink a lot of water do to a health condition. During my meal I had to listen to her bitch at everyone. That isn't the type of atmosphere I want to eat in. I feel bad for her coworkers. When I asked to speak to the manager she said "maybe I would help you if you tipped better" then walked off. she was the only server that night. I think I'll be taking my business to village inn down the road. I've never had an issue there. My first time ant Dennys was terrible. read more

One star is being too generous. I've tried to give this location multiple chances, but they've never improved. The food is consistently greasy and tastes like old oil. Servers disappear and never return to fill coffee - until you go and track them down. The bathrooms were without toilet paper and had water all over the floor. I notified the manager on duty but nothing was cleaned and no paper was replaced. If you just visit a diner, skip this place. There's many other places in Fort Smith that are better. read more

We have tried this Dennys on several occasions, thinking that maybe we ate there on an "off" day for them. Each time we visited they were "behind" and trying to catch up according to the waitress, who was very sorry. Three times we waited over an hour for our food, one time the food was only lukewarm, butter wouldn't even melt on my pancakes. I feel it has something to do with management as we have gone to Dennys in other towns and it was very nice, reasonable wait times and hot food. That is why we tried this Dennys so many times, thinking they were just having a bad day. NOT!!!! We are finished...going to Ihop or Cracker Barrel now. read more

I was a bit skeptical about eating at this location due to some of the reviews; but I could not have been happier with my experience. My boyfriend and I were wanting some Denny's before beginning our trek to Kansas. We were seated quite quickly and was immediately greeted by our server. She brought our drinks and then left twice allowing us enough time to figure out what we wanted to eat. After the third time, she took our orders and sent them to the kitchen. She was never rude or rushed us; she was very very kind the whole time! Our food did take quite awhile to come out and when it all did, it wasn't quite hot. My boyfriend ordered a sizzling skillet but it wasn't sizzling at all when it came out. The food was all good -- just not quite hot. The bathrooms were very clean too and somebody came behind me to empty the trash cans. Overall, our experience at this particular Denny's was great. My only complaint is the food temperature! read more

I recently placed an order for carry out. Upon arrival, I told the staff that I was there to pick up the order and gave them my name. They all gave me a blank stare and stated they don't have an order to go. I provided them with the name of the lady who I had placed my order with and was told she had already gone for the day. Good thing I had the name or I may have received another blank stare and silence. After waiting awhile after the manager had stepped away, she returned and placed the order for me, apologized and I waited. The food was good, and I think this location would be better if they are better staffed as everyone was all over the place and it really wasn't crowded. read more

The food is decent, the service is poor. I had to wait over an hour just for my small meal, I never got a refill. If you're looking for breakfast food, iHop is the place to go. read more

I went in on my birthday for my free grand slam. The staff was very friendly and I was seated quickly. With the grand slam I was able to choose four items. I got the pancakes, eggs, bacon and sausage. I got onto their Wi-Fi and my food came surprisingly quickly. Everything was cooked perfectly. They refilled my soda while I was eating and gave me a to go cup for what was left. I paid 2.50 for the drink. If it's your birthday go get your free grand slam. I will be back soon as it was a pleasant experience. read more

Their driveway sucks and is a road and traffic hazard. If you even miss it, you get the chance of running into their curb or go onto a lane you didn't intend to go on. read more

We went to this Denny's Restaurant after graduation night on May 17th 2019, party of ten we went in at 9pm and didn't get served til 11:00 pm and had very poor service. Uncooked food, cold food and just awful service and claims the manager was the cook. I would not eat here again. I would've have left but someone else paid the ticket! Awful, aweful service! read more

absolute trash. took my family to eat and everyones pancakes were stiff and didnt have everything that they ordered on it. bathrooms were nasty and smelled disgusting. waitresses have no respect read more

I have been here twice in the last year and this will be the last time that I come in. Every time the service is terrible. Today I'm here with my three kids and we sat here for over half an hour before I was able to get our waitresses attention so that we can order. The food is mediocre at best. Can honestly say that I will never be coming back after two miserable trips here. read more

I like this place better than IHOP or Waffle House. Their value menu is fairly cheap with a lot of great options. They've recently had some work done inside, so they're pretty clean most of the time. I think the quality of their food is better than what I've had at most other places, and my service most of the time has been decent. Sometimes even great, depending on who you get. Colby is awesome. Also, I saw some complaints about the T-bone steak, and all I can say is, it's a diner. If you want a steak go to a steakhouse. read more

The service really depends on which waitress you get. I have had good and bad experiences there. Be prepared to stay a while. It seems like every time that we go it takes 30-45 minutes for our food. Today our order was actually correct because I complained about our experience from a week ago to the manager before our food came out today. He says that he is working on the service issues. You can take a chance if you are patient. read more

Me and my parents went there the white part of the egg was just as runny as the yolk, If you threw the bacon against the wall it wouldn't break and they burnt my chicken it took 30 minutes to get our food. read more

If you go to this Denny's location you will wait over an hour to eat. They have major problems managing their kitchen.

Food was terrible we waited for an hour to get food that was not good the toast was rubber the omlete was overcooked and I got no hash browns I'm glad that I spent 40 dollars on bullshit food and terrible service. read more

i did pcp on accident in the 9th grade and got scared my school building would swallow me whole so i walked to denny's instead of going to class. i couldn't read the menu because there were maggots in my eyes but the waitress was kind enough to read it for me. i had an allergic reaction because i forgot i had an allergy to peanuts and ordered the peanut butter smothered waffles and i had to get flown to a specialist hospital a few hours away. on the way home i stopped by a denny's and ordered a grand slam, it was delicious read more

The food was good and the service was excellent. We were waited on promptlyand our drinks were refilled as needed. The place wad clean.

My wife and I enjoy having a late night date here every week, and I am addicted to their breakfasts. All the servers seem honestly dedicated to keeping customers coming back. NOTE : this is a very popular restaurant, and some times (Sundays especially) are busy, so you may have to wait. We bring our iPads to use their free Wi-Fi while we wait. read more

The service is horrible stood at the front waiting to be seated and 4 waitresses including a manager just looked at me and didn't ask if I've been helped or anything and only 4 tables were full so I will not be back read more

The Denny's here is good for breakfast but only adequate for anything else. But that holds true for the chain in general. It is always busy especially on Sundays. The staff is always friendly and try hard to please. read more

Went in during non busy hours on Sunday 26 May 2019. Had 2 adults and 2 children under 3. Placed order. Watched other people be seated and orders taken. Watched those people get served food. Finally after we had been there 40 mins the waitress asks if we want some goldfish for the kids. We said no, we need our food. It was THEN we were told our ticket was lost but they were just making our food. We said never mind, and walked out. Service has been getting worse everytime we have been going. Never going again now. read more

Took at least 45 minuets to get our food (which was all simple stuff and the place was not busy), and when it got to our table it was cold and bland. read more

It's always a hit or miss with Denny's. Some days it's okay and some days it's terrible. Staff stands around while eating on the job, doesn't check in with customers on if they need refills or if the food was ok, employees fighting in front of customers, managers running around like a chicken with its head cut off cleaning tables because the other staff is too slow or not doing it at all, register workers not acknowledging customers when they're at the desk. I could go on but you should get the gist by now. The food is ok but not the best. read more

Food is excellent, especially breakfast. Service is terrible, way too long to get your food. Kitchen needs a lot of improvement. We heard a lady complaining about the same thing and it obviously fell on deaf ears. read more

Well we've been here an hour and still haven't gotten our meal. People seated immediately ahead of us have eaten and left!!! This is absolutely ridiculous, poor poor service. Our waitress feels helpless repeatedly apologizing for not having 5 breakfasts to us a long time ago. Well they just brought it but the order is wrong. Unbelievable. Don't come here. It's not worth the wait read more

It took 10 mins at least for them to take our order band there was maybe 10 people there

We went for dinner tonight. Ordered t bone steak dinners and country fried steak. The t bone was good but my country fried steak was a little too cook. It was very crispy. We waited over 30 minutes for our food. read more

Love, love, lover the waiters and waitresses here! They are so friendly and fun. Food is okay too, I guess.

My husband and I waited over an hour for our food one Sunday morning before we finally just left. We saw people who'd come in after us get their food and our waitress has told us twice that our food was coming. We went to the counter to tell her and the cashier that we were leaving and paid for my coffee. But we were annoyed that they didn't even offer to not charge us as a courtesy for waiting so long. We will not be back. read more

After several chances over the last month I've officially given up on this location. After a few rounds of poor service, cold food, no refills, long wait times, server disappearing only for us to see her out the window having a smoke break... This place is a JOKE. read more

Wont be back and didnt want to give it even 1 star. Took 40 minutes to get the food and have never been served eggs so raw. Top that off, pancakes were overcooked. Manager said he would take something off the bill so i guess a free milk and orange juice makes it better cause the coffee we paid for was horrible. read more

first we had to wait 8 minutes to get seated then we waited almost 30 minutes for our food then he brings out our food and we had to wait while he went to get our silverware and syrup ande bye the way there was empty tables everywhere. while we were waiting on our food we witnessed people leaving becaused they were tired of waiting to be seated we wont be going back read more