We've used Rick's Automotive for many years and have always had a good experience. They're honest,…read moredependable, and do quality work. We appreciate their friendly service and trust them to take care of our vehicles.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

Wendel is professional, communicative and expedient. He made himself accessible during the holiday…read moreand we have never been more grateful. He was very fair with us on price and explained why, what and how long on repair which made us feel at ease. He is trustworthy and honest! Grateful he picked up the phone and was our resource during a stressor on a holiday. He repair was completed in a timely manner as promised and we are 100% satisfied! Many blessings to you Wendel!

My check engine light had gone on along with a few other notifications. I got that sinking feeling…read moreone does when this happens. I had gone to an auto parts store for a diagnosis, which they gave me, but as it was a Sunday, hardly anyone was open except for Stewart's All About Auto. When I called him and told him the issue, he gave me several possibilities. When I asked when I could see him, he actually offered to come to where I was and fix it. I happened to be at church during that time and he fixed it right before the service was over. Not only this, but the next day when the issue seemed to come again, he repaired the issue with no additional labor charges. He was reasonably priced and made certain I was not overcharged for parts or labor. The fact that he came to where I was to fix my car was even better than I could have expected. I highly recommend this business and will be dealing with them from now on in the future.

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

They replaced my radiator about 3 years ago and it is still going strong with no issues! I remember…read morethem quoting me 1/2 the price as 2 of their competitors. I am REALLY THANKFUL that even years later my car is going strong!

We have done business with Kenny Owens auto motive for 20 years. Kenny was customer serviced…read moreoriented. Kenny passed away about 2 months ago. This made us very sad. We were excited to here his sons would keep the business going until my husband took his truck in and told Chad he had a printout from O'Rielly that stated a coil was bad.Chad immediately told my husband you are blowing smoke up my ass. We were shocked. We took the truck to Gram it was the coil. Very pleasant people. Found our new mechanic.

Without a doubt one of the best experiences I have had at an automotive shop in the last 20+ years…read more I was in a very stressful situation of being an out of owner when my car broke down and Ken Owen Auto got us taken care of and back on tge road within the time we had before needing to return home. They are honest, hardworking, trustworthy people with great customer service, unbeatable pricing and just good people in general. I would highly recommend to anyone in the area!

This place is just fantastic. Everyone there is super nice, and they don't try to BS you; if they…read moretell you something needs fixed, they send a picture and/or let you look at it yourself to prove that they're not just trying to up-sell you. They'll give you a full list of what needs fixed but they'll also tell you what you should take care of now and what can wait a while. They're usually pretty good about getting the work done quick but sometimes they can be pretty busy, but that's just cause they're so good. Definitely the best car place I've been to, and they're infinitely more trust-worthy than those big chain places who just want to sell you more stuff, whether you need it or not.

Be very cautious. Get a second opinion. They charged $147.54 to diagnose my ants car running bad…read more They wanted $3,409.15 to fix my ants car. Most of what they said it needed had just been replaced. All they did was look at a book and not the car. We took it somewhere else to get a second opinion. It ended up just being a bad coil pack. It was $80 from Toyota and less then 1 hour to fix. It is a shame that you would try and charge these prices to an elderly women on a fixed income.

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

Driving from Texas to Illinois and had an unexpected flat tire. Although they were backed up and…read morecouldn't get us in for a repair, they were kind enough to fill the tire and point us in the direction of a referral who could do it for us and get us on our way again. Many thanks to TELLY and CHARLES for their professionalism and courteous way of helping us along our journey. Highly recommend them for the way they treated us and the way they respected their own customers' timelines by not pushing them back in order to get us in-- a sign that they really do value their customers and the commitments they make to them. Thank you!!!!

I will continue to take my vehicles to Best Automotive. They really want to do the very best…read morework. I've been taking my vehicles there for about 6 yrs now. Recently, a diagnosis couldn't show a problem. I left disappointed and went to another shop. Their diagnosis was the same, but they found a couple of things that did not show up on the diagnosis, accidentally. Once corrected, truck ran much better. After posting their findings on Facebook, Best Automotive made it right with me. I will be back. Thanks Tyler Manager at Best Automotive. Take your car or truck there. They will treat you right!

I would like to personally thank and recommend Bohannon's. I took my wife's car over to have it…read morealigned, and put on new tires. They done an exceptional job, offered several brands of tires, with varying prices. We do all of our business trucks there, and am so happy with the service they do. They are not pushy, and will do as much as you want to your vehicles. And are really honest people. Thanks Allen & Kim McMillian

They made me feel comfortable and I trusted them... Something that is rare with me nowadays, esp…read morewhen I take my truck in without my husband being with me. They didn't talk down to me or try to BS me and get me to spend more money. They were also correct in their diagnosing, because my husband had already diagnosed the problem, is a retired mechanic and disabled, so couldn't repair it himself.

If I could give this mechanic 10 stars I would. In the fall of 2019, we began having issues with…read moreour 2011 Chevrolet HHR being difficult to start. Took it to our "trusted" mechanic who we had been using for 3 years. The mechanic took several days (I had to rent a car) and while he checked and charged us trying to "fix" the issue he was unsuccessful. Paid him over $500. Then he directed me to the dealership who also tried to "fix" the issue and misdiagnosed the problem. That repair cost me almost $500. Still having no resolution to the original problem, I was referred to Carl at Family Auto repair. Within an hour he called me. I remember his exact words: "I am embarrassed that both other mechanics could not quickly identify the problem" The problem was with the throttle cable (less than $200). While the other services performed would have been needed at some point, they were not immediate needs. Carl and Family Auto has become my go-to mechanic and every time I take it there, the actual cost is always lower than the original quote. There have been instances when he didn't even charge me! Who does that? If you want an honest, trustworthy and reputable mechanic than Carl and Family Auto is the right choice.

Family auto repair always does a great job! They charge fair…read moreprices for the work done and don't do anything that is unnecessary. If it's going to be something they found that wasn't discussed then they call an ask if you would lie that included an how much it will be.

Some of the staff does not seem to be very forthcoming with information about automotive work. A…read morelack of patience may be the issue.

Completely dependable car maintenance service I came in through it four times thinking my oil needs…read moreto be changed before I could talk Rick in the changing the oil he absolutely will not do anything that does not need to be done and when it does need to be done its done with totally dependent results Plus he's a good guy and funny